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text entry very slow

There appears to be a common problem with the latest versions of FF (26/27) entering text into text boxes (like this one). Email (yahoo) is particularly frustrating. The … (xem thêm)

There appears to be a common problem with the latest versions of FF (26/27) entering text into text boxes (like this one). Email (yahoo) is particularly frustrating.

The probelm is most appearent using the cursors to navigate around existing text. If I hold down the right or left arrow the speed at which the cursor moves is frustratingly slow and the CPU use goes to 100%. I don't get any of these problems with Chrome/ IE or Opera.

I've tried all of the normally reset firefox, hardware acceleration on/off, safe mode. None makes much difference. The problem does not appear to be present on Linux.

I'm running Win XP SP3 Home. Generally well patched and maintained and I don't generally have any performance problems.

Asked by MarkAHobbs 6 năm trước

Last reply by jscher2000 6 năm trước

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Firefoy consumes high CPU time displaying Facebook compared to other browsers.

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there … (xem thêm)

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there another way to fix this then the AdBlock filter suggested before? This might maybe temporary fix the issue but who knows what problem it introduces for next?

Asked by taglich 6 năm trước

Last reply by Boblebad 6 năm trước

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Firefox STILL won't let me add a security exception

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this. First of all, I posted about this months ago, the thread can be… (xem thêm)

Security exceptions have NEVER worked correctly for me, and I'm sick of it. Someone please help with this.

First of all, I posted about this months ago, the thread can be found here: https://support.mozilla.org/en-US/questions/965352 . No personal ill-will toward the folks who responded, but none of the replies were helpful. Most were not even APPLICABLE. (This includes the final one, that I didn't respond to.)

Briefly: Occasionally, seemingly at random, a site (often one I've previously accessed with no problem) will start giving me the "This connection is untrusted" screen I'm sure you've all seen occasionally, ostensibly because of invalid security certificates, but in reality for no damn reason at all, at least not that I've ever been able to discern. I then click on the "I understand the risks => Add exception" option - unlike some others who have similar issues, I DO get this option, it's not greyed out or anything. This brings up the "Add Exception" dialog as expected, but apparently it's merely decorative, because when I click the Confirm Security Exception button at the bottom, LITERALLY NOTHING happens. The box doesn't close, no error message comes up, there is no visible change of any kind. I hope I'm being clear, when I say LITERALLY NOTHING happens I mean LITERALLY NOTHING happens.

(Sorry if that sounds condescending, but you'd be amazed at the number of times I've said something like that and the *immediate* response is something like "What did the error message say?". And looking at it from the other side, having done tech support, you'd be equally amazed at the things customers described as "nothing happening" that could not possibly be further from "nothing", including error messages that plainly spelled out what the problem was! I'm just trying to (a) avoid the first scenario, and (b) make it clear that this isn't an instance of the second one...)

To belatedly respond to the last message in the previous thread:

* I am NOT in private browsing mode
* There are no intermediate certificates involved (and even if there were, I would have no clue, based on that message, about HOW to get them). 
* Also, it's a very bad sign that this message expressed doubt about whether I had an option that my original post quite explicitly spelled out that I *did* have. Again, no personal ill-will, and I know the OP in that thread was rather long, but even so, that kind of thing makes me wonder what *else* about the problem the person responding might have misunderstood.

Anyway. Hope that's clear enough, if anything isn't, please ask. I'm happy to answer questions about my settings and whatever else might be relevant, much less happy to correct faulty assumptions after the fact. It seems that significantly more people than me have this problem, let's see if we can get it resolved once and for all.

Asked by purpleplatypus 6 năm trước

Last reply by laknox 6 năm trước

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New Tab Page – Mine is just gone it has been replaced with Avast search and I have all my top sites pinned and I would really like to have them back

New Tab Page – show, hide and customize top sites...... I started my Firefox yesterday hit the + for new tab and all my pinned pages are gone and been replaced with avas… (xem thêm)

New Tab Page – show, hide and customize top sites......

I started my Firefox yesterday hit the + for new tab and all my pinned pages are gone and been replaced with avast search page. how do I get this restored

Thanks

Asked by jackson1014 6 năm trước

Last reply by Lynnanne 6 năm trước

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Opening a bookmark file (or any other file) does not work

I have installed firefox on 2 XP32 Pro SP3 computers. On the first one, I was able to read in my Opera bookmarks once they were saved as an html file. On the second co… (xem thêm)

I have installed firefox on 2 XP32 Pro SP3 computers. On the first one, I was able to read in my Opera bookmarks once they were saved as an html file. On the second computer, when I select the Import and Backup menu followed by Import Bookmarks from HTML…, I do not get a dialog box to select the file to import. Nothing happens. Furthermore, I have discovered that no file-related operations work with this installation - such as Open File… or Save Page As…

The only difference between the two installations that I can think of that might be relevant is that on the first computer, I installed into the default directory; on the second, I changed the name of the directory into which I installed.

So the relevant developer might want to check the effects of installation into a non-standard directory, and if this is the cause, fix how it works (or remove that option).

Asked by johnson97 6 năm trước

Last reply by torob 6 năm trước

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Scrolling is painful and erratic!

When I scroll a page, there is an inconsistent delay in the response. I am running Firefox 27.0.1 on a brand new Windows 8.1 machine. Scrolling on the touchpad or with a… (xem thêm)

When I scroll a page, there is an inconsistent delay in the response.

I am running Firefox 27.0.1 on a brand new Windows 8.1 machine. Scrolling on the touchpad or with a mouse wheel will usually (but sometimes not) give a delay or a jump to the new page position. When I use the touchscreen to scroll, there is no issue.

I have tried many, many things to fix: "restart with add-ons disabled," periodically closing firefox to clear out the memory, unchecking smooth scrolling option, about:config options (mousewheel.pixel, general.smoothscrool.mousewheel.durationmaxms/minms, etc), and "reset firefox" to make sure I didn't tweak too many things. I've checked other browsers while firefox is having this issue--the other browsers IE and Chrome don't have this problem.

Please help! I really rather use ff than another browser. But the scrolling is bad enough to make me ready to leave ff.

Asked by Ekweuka 6 năm trước

Last reply by dinodon 5 năm trước

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Doesn't display application name

Hello Mozilla Support we have a problem since the inbuilt PDF-viewer came to Firefox. We can't use the inbuilt pdf-application from Firefox, because printing with it is t… (xem thêm)

Hello Mozilla Support

we have a problem since the inbuilt PDF-viewer came to Firefox. We can't use the inbuilt pdf-application from Firefox, because printing with it is to slow on our system. But this feature is not our Problem. We just set pdfjs.disable to TRUE and changed the action for Portable Document Format (PDF) to "Always ask". The reader is disabled but now we have a Bug at the point where you choose between download and application. If you choose an application it will open your pdf as always. But after this the Bug happens. Firefox =< 18.0.2 does remind the application you have chosen even if you don't activate the "Do this automatically for files...". In the Field "Open with: pdf-viewer" the name (pdf-viewer) is displayed.

Firefox >= 19.0 the default after you opened an application switches back to "Save File" and the name of the last used application is not shown. If you toggle the "Open with" field and press OK even if there is no application displayed, it will start the last application u used for this file type, but it's not displayed before.

The bug hinders us to update Firefox. We use Firefox for our users. They don't know where to find the applications and if no application is shown, they will believe none is chosen.

I hope we find a way to fix this. Thanks for helping me. Arne Raetzer

Asked by ub.uni-tuebingen 6 năm trước

Last reply by Gingerbread Man 6 năm trước

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Windows 7x64 FF 28 renders internal "Get Add-ons" page as text only

Setting up five new Acer Veriton E430G Windows 7 x64 desktop machines for work, each has been Windows live updated to latest spec as of end of March '14. All were brand n… (xem thêm)

Setting up five new Acer Veriton E430G Windows 7 x64 desktop machines for work, each has been Windows live updated to latest spec as of end of March '14. All were brand new factory pre-installed Windows 7 x64, all have had the same set of software individually installed, Adobe Flash player, Adobe Shockwave, Acrobat Reader, QuickTime, Oracle Java 8x32 and x64, Picasa, 7-Zip, LibreOffice, Skype and of course Firefox 28.0. All have the exact same behaviour in that when the "Welcome to Firefox" first run page displays, it displays in text only with a large grey box "No video with supported format and MIME type found. If you go to Tools\Add-Ons\Get Add-ons, the internal page displays in full text only as well - no graphics, same problem when you load "Plugins" page and click "Check to see if your plugins are up to date", the following page/tab loads as text only.

After taking one of the machines brand new out of box and creating an Acronis snapshot of the entire drive [factory install before first run] using it as a test install, I played around with a number of software / driver / updates / Firefox add-ins scenarios trying to get to the bottom of this. I have come to a dead end in as much as all runs great within Firefox, web pages from all internal pages and many on-line websites render correctly when I load a previous version of Firefox [v26.0 or v25] rather than the latest v28.0 onto each of the machines, I tried v27.01 & v27.0, these gave the same text based pages. This has been replicated successfully on the other four machines with all of the above listed latest software versions installed [no AntiVirus software installed yet as not fully in use in Office yet], change nothing else other than load the latest version v28.0 Firefox and the problem reappears.

I did for the sake of completeness test the brand new factory install just past 'first boot set-up' and first time desktop hello, let everything settle and installed Firefox v28.0, [tested with v27.01 & v27.0] this too exhibits the exact same text only page rendering on internal Firefox pages. Yet again, over install Firefox v26.0, clear history and the same pages start loading correctly.

I am open to suggestions regards a fix for this as I really do not want to leave the machines with old version Firefox installed on each desktop. I would also prefer not to allow each member of staff to install Google Chrome. The on-line web pages that were found to be loading as text only within Firefox 28.0 were tested and rendered correctly within Chrome 33.0.1750.154 and IE 11, this would indicate something to be clashing with Firefox or Firefox not behaving with something else. I would like to get this resolved.

Asked by Jewelie 6 năm trước

Last reply by guigs 5 năm trước

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Firefox will not work with paypal

Recently I have tried to purchase a few item using PayPal. PayPal have recently updated thier payment pages.When you get to the log in page for PayPal you get the option … (xem thêm)

Recently I have tried to purchase a few item using PayPal. PayPal have recently updated thier payment pages.When you get to the log in page for PayPal you get the option to choose alternative payment. Clicking on this link takes you to another page. The options for alternative payments are shown but clicking them ,nothing happens.The only thing you can do is go forward or back reverting to the default payment page. Ive tried the same websites using IE and with no problem. One site had the new PayPal format which worked so clearly this is a problem with Firefox.

P Lease fix this as I do not like using IE.

Asked by simdmuk 6 năm trước

Last reply by Garry74 5 năm trước

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Why is Firefox determined to not let me use Twitter without slowing or repeatedly crashing my computer?

Firefox is the only platform I use that is incompatible with Twitter. Is there some kind of arrangement whereby Firefox is anti-Twitter? No matter how many times I tell t… (xem thêm)

Firefox is the only platform I use that is incompatible with Twitter. Is there some kind of arrangement whereby Firefox is anti-Twitter? No matter how many times I tell the crash reporter about Firefox slowing and crashing Twitter, the problem is NEVER ever fixed. Just fix it already. I have the latest and supposedly best Firefox release, and yet, surprise, it sucks more than the earlier versions.

How exactly do I get Firefox to let me use Twitter without spending 30 minutes rebooting my computer every time?

Asked by JessGreen 6 năm trước

Last reply by Andrew 6 năm trước

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Transfering Bookmarks to New Profile

I've been having script errors for some time, and to such an extent that it makes my browser nearly useless. I've used QuickJava only to some success. Anyway, I tried t… (xem thêm)

I've been having script errors for some time, and to such an extent that it makes my browser nearly useless. I've used QuickJava only to some success. Anyway, I tried to create a new profile and transfer my bookmarks, and current browser layout, and add-ons to the new profile using information from the forums, here. It seems that all my add-ons were automatically transfered, anyway, but even after manually transfering copied files of bookmark back-ups, none of my bookmarks or browser layout were transfered.

Can someone help me with this?

Asked by FireFoxFan1 6 năm trước

Last reply by cor-el 6 năm trước

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why does adobe flash show as shockwave player in addons

I don't have (nor want) shockwave flash, but it shows that I do in the addons. In addons it shows shockwave flash 12.0.0.44. How can I be sure it is only flash player an… (xem thêm)

I don't have (nor want) shockwave flash, but it shows that I do in the addons. In addons it shows shockwave flash 12.0.0.44.

How can I be sure it is only flash player and not shockwave flash?

I triple checked that where I update at adobe.com is the proper place for flash player, and I have the correct version, but I don't believe it ever showed as shockwave flash in addons.

I read that there is a critical update for shockwave flash, which wouldn't concern me, except I noticed the addon shows as schockwave flash.

Is this a bug in how firefox shows flash?

Thanks for your help!

Asked by mabel215zdap 6 năm trước

Last reply by cor-el 6 năm trước

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The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete ?

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening… (xem thêm)

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

Asked by Mayoite 6 năm trước

Last reply by kelliann1 5 năm trước

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Access Denied (when trying to log a new FF support Ticket)

HI: I am getting the "Access Denied - You do have permission to access this page" when i try to create a new ticket (ask question) in this forum (mozilla Support), when I… (xem thêm)

HI:

I am getting the "Access Denied - You do have permission to access this page" when i try to create a new ticket (ask question) in this forum (mozilla Support), when I use my account that I was using before.

So i created a new account, and no problems to create new ticket. In old mozilla Support account, i can update my open tickets. Just cannot add new tickets.

I have cleared cache, cookies, history. I created a new profile and the problem exists in both profiles.

where do i next look to solve this problem?


thankyou

Asked by helpplspen 6 năm trước

Last reply by the-edmeister 6 năm trước

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What setting/settings in Firefox to change to make it prioritize it using IPv6

The test here http://test-ipv6.com/ say this: "Your browser has real working IPv6 address - but is avoiding using it. We're concerned about this." If i use IE i don't … (xem thêm)

The test here http://test-ipv6.com/ say this: "Your browser has real working IPv6 address - but is avoiding using it. We're concerned about this." If i use IE i don't get this message.(and i don't want to use IE )

Asked by bigv 6 năm trước

Last reply by cor-el 6 năm trước

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Why do I have to sign in for mail every time I want to go to mail?

When I open Firefox and click on mail, each time I have to sign in with my email address and password even though each time I check the "keep me signed in " box. Very fr… (xem thêm)

When I open Firefox and click on mail, each time I have to sign in with my email address and password even though each time I check the "keep me signed in " box. Very frustrating!!!!!!!!!!!!!!!!!!!!

Asked by Olddart 6 năm trước

Last reply by cor-el 6 năm trước

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i install firfox in my new pc but i dont know in this pc when i am trying to download videos from you tube the file download but size is 0kb i try many ways but

i install firefox in my new pc but in this pc when i try to download video from youtube the file downloaded is in 0 kb i try many application or addons but cant get succe… (xem thêm)

i install firefox in my new pc but in this pc when i try to download video from youtube the file downloaded is in 0 kb i try many application or addons but cant get success but the same application or addons work in my previous pc i have windows 7 the extension are Flash Video Downloader MP4 downloader and the 1 Click Youtube Downloader and the other option showing in addons is VLC Player also all the applications and firefox are updated this is the information i have and beside this if you have any other information required please contact me on my given email id

Asked by vishalthq 6 năm trước

Last reply by FredMcD 6 năm trước