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  • Đã giải quyết

Images Not Updating in FireFox

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this… (xem thêm)

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this? I have the latest version of Firefox. If I use another browser the new images appear! Thanks for your help. Gazza

Được hỏi bởi Gazza Williams 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Problems loading websites with latest version of Firefox

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites? … (xem thêm)

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

Được hỏi bởi mdelapa 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

Does not open previous windows and tabs

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a… (xem thêm)

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)


I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

Được hỏi bởi omax72 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

session backups inadequate

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site. About every six months or so, I lose *all* these tabs b… (xem thêm)

I keep a lot of tabs open (~60) in any particular session - I find it's faster in this way to get back to a site.

About every six months or so, I lose *all* these tabs because of Firefox's inadequate session backup system. It only saves two or three total backups, some of which are completely out of date. But the worst scenario is when (1) some site pops up a new window; (2) I mistakenly close my main window before the new window; (3) I open this new saved window once or twice by accident, causing my 60-tab session backup to be overwritten.

Using a third-party session manager (I have tried all the well-known ones) can mitigate this problem, but doesn't really solve it because the re-opened sessions aren't quite in the same format as Firefox sessions and so lose information. In particular, I often lose each tab's icon as well as metadata for Tree Style Tab.

Could Mozilla please consider a more robust session backup system for Firefox? All it would take (I think) is to allow the user to choose the total number of backup sessions and the frequency at which a new session is added. Thank you!

Được hỏi bởi carl.andersen 3 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 3 tháng trước

Deletion bookmarks and passwords

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but witho… (xem thêm)

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but without all the passwords, bookmarks and history of the past few years. This is really inconvenient. I have since then made an account, but the fact that I can't find any of this data anywhere has me worried that every time I update Firefox it will wipe my account.

Được hỏi bởi m.groot 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

Where are my tags ?!

I recently installed Firefox for security reasons, but I now realize it might be not better than other browsers... I had a (good) number of tabs opened in 12 Simple Tab … (xem thêm)

I recently installed Firefox for security reasons, but I now realize it might be not better than other browsers... I had a (good) number of tabs opened in 12 Simple Tab Groups, which were opening all right everytime I restarted my computer. But today, Firefox opened and oh, all my tabs have disappeared ! All 12 Simple Tab Groups are empty. In the Recently Closed Tabs in History, I only could find and reopen 26 tabs - a very small part of the tabs I had... Please, tell me if there is a solution to recover all my tabs. Is the problem with Firefox or with the Simple Tab extension?

Được hỏi bởi bernardgironde 3 tháng trước

Lần cuối trả lời bởi bernardgironde 3 tháng trước

  • Đã giải quyết

Can't login using Firefox main window but can using Private Window???

Problem logging onto Zoho Mail with Firefox. I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completi… (xem thêm)

Problem logging onto Zoho Mail with Firefox.

I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completing the Zoho Mail login from the same bookmark I have been using for years, or from a direct URL. The same Firefox installation cannot access Google Maps from a bookmark or directly using a complete URL, but does access some other applications as always.

Now the curious (to me, anyway) part. If I open a new private Firefox window, I can log into both Zoho Mail and Google Maps as I used to from the Firefox private window using bookmarks.

This helps me pinpoint Firefox as the problem – one part working, the other not.

My Firefox is up to date [Version 140.0.4 (64 bit)], and I have scanned all 1,350,000-plus files on my system for viruses and potential startup issues.

Should I reinstall Firefox? If so, how do I do that while keeping my bookmarks and password files?

If I use another browser (i.e., “Google Chrome), I can access both Zoho Mail and Google Maps with no difficulty. That is not a solution for me.

Firefox has been my foundation browser for decades. I don’t want to have to use anything else.

HELP! -Tom Howe

Được hỏi bởi howet1 3 tháng trước

Được trả lời bởi howet1 3 tháng trước

Can't remove Old Firefox Data Folder from my desktop

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm… (xem thêm)

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

Được hỏi bởi tom.hudak 3 tháng trước

Lần cuối trả lời bởi tom.hudak 3 tháng trước

  • Đã giải quyết

raindrop.io Broken on Firefox 140

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specif… (xem thêm)

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

Được hỏi bởi LN108 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

Drop down menus. Black background. White text and white selection box.

Hi. I'm still new to Firefox and don't really know the settings very well. I recently switched over to using it and realized that when I use most drop down boxes the back… (xem thêm)

Hi. I'm still new to Firefox and don't really know the settings very well. I recently switched over to using it and realized that when I use most drop down boxes the background of the drop down menu is black, but the text is white and the selection box (when you hover over the item) is also white. Making whatever I'm hovering over very hard to see. I'm wondering if I have a strange setting turned on or not?

Settings wise I have Firefox set to dark mode, not the auto. But when I use the auto it still happens. Trying it in safe mode it still happens. Iv tried to research this a little myself. And read something about the proton setting and turning that from true to false. But this also did not work.

Is there any way to fix this? I just need the text to be a different color or the selection box (when you hover over it) to be a different color.

Attached are two screenshots of what I'm seeing

Được hỏi bởi wintair 3 tháng trước

Lần cuối trả lời bởi wintair 3 tháng trước

Automatic crash

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't wor… (xem thêm)

Every time I make Firefox full-screen, it immediately crashes and shuts down. I have restarted the computer, uninstalled and reinstalled Firefox, but it still doesn't work.

Được hỏi bởi 2475575371 3 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (xem thêm)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Được hỏi bởi update2017 3 tháng trước

Lần cuối trả lời bởi Chopper Whitewolf 3 tháng trước

lost bookmarks, settings etc after update

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked … (xem thêm)

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Được hỏi bởi Carey 3 tháng trước

Lần cuối trả lời bởi Carey 3 tháng trước

  • Đã giải quyết

Laptop rebooted; is there a way to recover the open tabs? I was thinking through sync history?

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon reboot… (xem thêm)

I had 10 or so tabs open on my laptop. I rebooted my laptop because iMessages failed, and i forgot to make a note of which tabs were open. They didn't restore upon rebooting. Is there somewhere this history gets synced? Its not in the 'recently closed tabs' because some of the tabs had been open for a while. thoughts?

Được hỏi bởi dbschlos 3 tháng trước

Được trả lời bởi Denys 3 tháng trước

  • Đã giải quyết

Windows 11 taskbar is covering fulscreen videos in Firefox. Not happening in other browsers.

Basically what the title says. I don't use any addons and it still happens. Any tips on how to fix that? Yes i tried restarting my PC and restarting explorer.exe

Được hỏi bởi Pata Patax 3 tháng trước

Được trả lời bởi Denys 3 tháng trước

Firefox refusing to open after pc being on for a while

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the brows… (xem thêm)

After my pc has been on for a while, seemingly random duration, Im not able to open firefox anymore. For example if clicking on a link in discord, or if I close the browser and want to open it again. I've tried refreshing and reinstalling but that didn't help.

Được hỏi bởi Alex.ahl 3 tháng trước

Lần cuối trả lời bởi Bradforth 3 tháng trước

  • Đã giải quyết

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doin… (xem thêm)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Được hỏi bởi Janice Viescas 3 tháng trước

Được trả lời bởi Denys 3 tháng trước