Diễn đàn hỗ trợ Firefox

I just upgraded my Dell desktop from Windows 10 to Windows 11. Virtually all software works fine, and I can sign into Yahoo / ATT email using MS Edge, but when I attempt to sign into Yahoo email via Firefox, sign-in fails and says "something has gone wrong". I am stuck. Any suggestions on how to fix this bug??

I've noticed that HDR content on YouTube plays at apparently maximum brightness, which is overwhelming. The same video using Google Chrome behaves as expected. For example:

https://www.youtube.com/watch?v=Xod2xiLA9CM

I'm running FF v135.0 and Chrome v133.0.6943.54. When using Chrome, the video brightness matches system brightness settings on my Macbook Pro (running Sequoia 15.3) but when I use FF, the video itself is incredibly bright, as if the white levels have been maxed out. It seems to be a problem with handling the HDR content. Even stranger, it's as if the browser is able to increase my screen brightness itself, but only in the video pane. I doubt that's actually happening, but that's what appears to happen. If I switch to another tab and then back to the video, it takes a few seconds for the video pane to increase extreme levels.

Also, I tried to take a screenshot of it but the screenshot doesn't show the extreme bright levels that I see when I'm using the browser.

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asking after trying way too many things FIREFOX 135.0.1 (64-bit) lates version and fully updated.

Playing Youtube Videos fails as the video keeps loading forever.

It happens randomly but often. It could happen trying to play the video the first time (keeps loading forever) or if the video is playing ok and you try to search any frame in the video or jump some time in the video, the frame stops and keeps loading forever.

I suspect it could be an extension because if I use Firefox in troubleshooting mode it works. However I tried to disable extensions one by one until none was enabled and still fails. Tried all options in the proxy. BRAVE works ok (but I installed it fresh to check another browser, I still prefer Firefox)

The issue happens only on Youtube. Youtube premium. Images attached of an example video that got stuck and loading and the list of extensions that I have, I tried to DISABLE ALL thes EXTENSIONS and still fails (???)

HELPbold text

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

I'm using version 135.0.1 (64-bit) on Win11. The latest version on the site is 136.0, but no notification is given, and Help/About doesn't do it or offer the option. I've browsed the web page that discusses an "Update Firefox" section in Settings/General, but no such section exists. Anyone knows what happened??? Tnx, Nir

I can't sebu my google account which I left three years ago and it asks me for veryfiction code with its password but I have password but I don't have phonenumber ples halp me my email address name, [edited] @gmail.com email password, [edited] but i want to recovery access my email or phne number thenks

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

My application seems to be corrupted, how can I reload? I keep getting a message "from Norton" which says threat secured win:32ratx-gen [Trj] Reloading Norton has not helped. Only appears when firefox is open.

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,600 people and apparently too small to be in their data bank. What do I do?

Also my email has now changed. Don't know how to change it but they didn't ask for it for monitor. Confused here. (Okay, I'm 78 and though I have a 90s Multimedia Degree things just change too fast for me to keep up.)

emails have to go to: [edited] @pm.me

Hey so i reseted my pc and I synced my account before uninstalling firefox but now everything is gone would it be possible to get my bookmarks and passwords back because it was quite a lot and i dont remember everything and also i had passwords for a lot of websites saved on mozilla and its way to much to do everything on my own again.

with friendly regards

Mohamed

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Recently, whenever I open saved (or sometimes new web) documents in Firefox, a very large pop-up on the lower right side of my screen appears with a cartoon of a pencil scanning a document. Below the cartoon it states "Now you can highlight your PDFs! With our new highlighter tool, you can read and edit PDFs in one place." The pop-up blocks half the view of the document and cannot be minimized or closed. It also prevents accessing (it hides) the "print" option if I want to print/save the page. I have WINDOWS 11 and have looked online for solutions to this problem which always produces the same suggestion: "go to 'settings', click 'privacy & security', check 'block pop-ups', click 'OK'", all of which I've done. I now limit my use of Firefox to streaming videos via amazon, and use Chrome or Edge for anything else I need to do, but I assume Firefox would not be happy to know of the aggravation their browser is causing, forcing users to go elsewhere (or am I the only person having this problem). Thank you in advance for any new suggestions.

bold textPasswords and Sign In

Hi,

I had some hardware problems on my old PC and for some reason most likely to do with accounts when I restarted on Win 11 on new PC I had lost the majority of passwords saved to the Browser Password manager.

I have lost my old email address and am having some issues working out whether for some reason on the old system I was using my old email address to log in.

Is there any workaround to trying to determine whether I have a seperate account possibly linked to old mobile or email account that may link to the Password manager that contains my old PC systems password link.

I am setting up a more secure way to save passwords also? Is it better to use a portable hard drive rather than something cloud based for passwords?

I am a senior and at times do make some elementary mistakes with digital literacy so sympathetic answers would be greatly appreciated.

Richie

Apparently Windows 11 won't upgrade from v23H2 to 24H2 because the very nice cpu (and system) don't support SSE4.2 or PopCnt instructions. While v23H2 won't get updates after November of 2025, I tend to use operating systems WAY beyond no more updates without problems, and only upgrade when browsers no longer update and support some websites, notably banking and credit card sites, for example.

Any way to get at least a rough idea of when/how long Firefox will continue to update on Windows 11 23H2 so I can plan ahead? Usually it's a year or 2 or more after Microsoft stops updating the OS.

Thanks.

I don't have any idea who is the owner of 'solitity.co.in', but these pop ups are annoying and know that I click on any of the options - I will be in trouble for other things these pop ups can do to my computer.

I would like to know exactly who is the party for this virus or adware were able to get it on my computer.

I would like some simple instructions on how to delete this spam from my computer.

PLEASE use my default location. I just set it. It is correct: CORALVILLE, IA

PLEASE DO NOT USE CELL TOWER LOCATIONS OR ANY TOWER LOCATIONS FOR ME. THEY ARE WRONG!!!

I am NOT located where the cell towers are. They place me all over Eastern Iowa. That's WRONG! I am NOT in Cedar Rapids. NOT in Marion, IA. NOT in Davenport, IA. NOT in Tipton or Decorah. NOT in Illinois!

THE ONLY PLACE I AM (with my computer) IS WHAT I SET IN MY DEFAULT LOCATION: CORALVILLE, IA 52241 I'm not even in Iowa City, although it is near.

It would be great if one could choose which sources are used for one's location. Is that possible? I don't want information sent to me about locations where I am NOT living and never have lived there. I hope you can understand what an annoyance it is, year after year, always to be located in the wrong place. I wouldn't care if some websites knew my location if it was the correct location.