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  • Đã giải quyết

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (xem thêm)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Được hỏi bởi pepak 3 tháng trước

Được trả lời bởi pepak 3 tháng trước

Wrong Timestamp

I'm getting the wrong timestamp on multiple websites, and have been for over a year or more, despite my OS (windows 11) being set to the correct timezone and time. Any h… (xem thêm)

I'm getting the wrong timestamp on multiple websites, and have been for over a year or more, despite my OS (windows 11) being set to the correct timezone and time. Any help is appreciated.

Được hỏi bởi eod_busch 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (xem thêm)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Được hỏi bởi Piterk 3 tháng trước

Được trả lời bởi Piterk 2 tháng trước

Firefox macOS Constant Crashes: no blob image template

Hi, I'm hoping someone can help me figure out why Firefox continues to crash on my M-series Mac, when visiting certain websites. I am getting an error, no blob image temp… (xem thêm)

Hi, I'm hoping someone can help me figure out why Firefox continues to crash on my M-series Mac, when visiting certain websites. I am getting an error, no blob image template [ EXC_BAD_ACCESS / KERN_INVALID_ADDRESS ], on each crash. I've looked this error up, to little avail. Can someone please help diagnose some of these? Thank you in advance!

e0442e78-9ed4-4875-998f-6ff790240222 a2ae5006-07be-468c-b0d0-2c34c0240224 ee2b7825-9613-4ba6-af38-cfb6c0240224

Được hỏi bởi czArmageddon 3 tháng trước

Lần cuối trả lời bởi czArmageddon 3 tháng trước

  • Đã giải quyết

Primary password implementation order

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, wh… (xem thêm)

I'm using Firefox password manager, which syncs passwords on 4 PCs and 1 Android phone that I use. Getting ready to set up Primary Passwords. Once it is set on one PC, what happens when I go to use one of the other ones, where PP is not set yet? Don't need lock outs or other hassles that I see many users struggle with. Thanks!

Được hỏi bởi yennif54 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

Firefox not syncing

Firefox version: Mozilla Firefox for Linux Mint mint-001 - 1.0 (123.0 64-bit). OS: Linux Mint 21.3. I have signed into my account and turned on sync. I have also clicked… (xem thêm)

Firefox version: Mozilla Firefox for Linux Mint mint-001 - 1.0 (123.0 64-bit). OS: Linux Mint 21.3.

I have signed into my account and turned on sync. I have also clicked "Sync now". It does not sync. I have seen numerous support requests like this. The usual responses (make sure you are logged in with the right account, sign out and sign in again, restart Firefox, uninstall and reinstall) do not produce the desired result.

From the other questions I have seen, people are as perplexed about this as I am. Some wait days before, by no apparent trigger, sync starts working. Or perhaps it doesn't.

It is very important to me that this should be syncing. I really do not want to wait days on the off-chance that something might happen.

And yes, I am 100% certain that I am logged into the correct Firefox account.

Grateful for help in resolving this.

Được hỏi bởi robert.d.hale 3 tháng trước

Lần cuối trả lời bởi robert.d.hale 3 tháng trước

"About Firefox" box shows error message "Failed to check for updates".

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being pr… (xem thêm)

I have a macbook pro running Sonoma 14.2.1. A few days ago I noticed the computer didn't update to the current version of Firefox when I attempted to do so after being prompted that an update was available. I went to "About Firefox" and saw the error message "Failed to check for updates". Please help. Thanks.

Được hỏi bởi WILLIAM RAMIREZ 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

Dates change on their own.

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Som… (xem thêm)

Firefox doesn't seem to handle date entries properly. For example, when I set a date on a website it automatically changes to something other than what I set it to. Sometimes it's off by a day, sometimes it's off by a dozen days. Sometimes when the site displays a calendar navigator (showing the year and a monthly calendar where you can cycle through the year and month to select a specific day on the calendar) there's no calendar to select from. There might be a year and month selector that I can cycle through but there's no calendar to make a selection. If there is a calendar and I select a date, a different date is displayed in the entry box. This also happens when I manually enter a date. I could type 3/8/2024 and when I hit tab or click off the box it will change to 3/6/2024 or something like that. It's not always the same number of days off. I could then enter 3/10/2024 to try to trick it, but it might display 3/9/2024. The issue seems to extend behind the scenes. For example if I'm paying a bill online the site will automatically show today's date as the day the payment should be made, and it will display correctly, but when I submit my payment an error indicates that the payment date occurs in the past. I have to change the date to a day or two in the future in order for the site to process the payment. I recently noticed in my Geico Timeline, where I can see a history of events, as I scroll, the dates will flicker to a day prior and sometimes they will stay on the day prior until I scroll again and it changes back. Only the day number changes, the time and year remain the same, and it's always to one day prior.

I've run Malware Bytes, Spybot S&D, and Windows virus scan. I've updated Firefox (set to automatic) and disabled plugins. I don't have the problem on other browsers.

Được hỏi bởi phillip2563 3 tháng trước

Lần cuối trả lời bởi phillip2563 2 tháng trước

Twitter notifications problems

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and… (xem thêm)

I have a problem with firefox notifications for twitter. They appear in a separate window and when I click somewhere, they disappear as if they were in the foreground and hiding. The second thing is clogging and then I get a massive series of delayed notifications. help

Được hỏi bởi essa 3 tháng trước

Lần cuối trả lời bởi essa 3 tháng trước

  • Đã giải quyết

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (xem thêm)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Được hỏi bởi AccidentalRogue 3 tháng trước

Được trả lời bởi AccidentalRogue 3 tháng trước

  • Đã giải quyết

Cannot access video on common sites (CBC.ca or Amazon.ca) since upgrade to 123.0.1

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE I am trying to access video content on cbc.ca or Amazon.ca and receive an error messa… (xem thêm)

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE

I am trying to access video content on cbc.ca or Amazon.ca and receive an error message that "no compatible source was found for this media" - Amazon or on cbc.ca "Oops...None of the given sources can be played".

Prior to updating Firefox to version 123.0.1, both played video on these sites without an issue.

I have uninstalled and reinstalled FF and the issue persists. I can play the video from these sites with Chrome or Edge without a problem.

I have installed Java and have tried all of the help tips without success:

I have followed and installed recommendations from : https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows however the latest Media Feature Pack for windows is from 2019 and is no longer applicable to the 22H2 version. https://www.microsoft.com/en-us/software-download/mediafeaturepack. Windows store does not offer the pack.

The changes suggested by https://support.mozilla.org/en-US/kb/block-autoplay have been applied and no change

I am not running malware bytes or a VPN.

I have cleared my cache, and browsing history, rebooted = no change.

I have no add-ons, extensions or themes installed.

I prefer to use FF, but require that I can view videos from many sites.

Được hỏi bởi kenmorris1 3 tháng trước

Được trả lời bởi kenmorris1 3 tháng trước

In Windows 11, why is Firefox saving my IDs but not my passwords?

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstal… (xem thêm)

Recently I had to refresh Windows 11 on my Dell desktop. It defaulted to McAfee antivirus. I uninstalled McAfee and reinstalled Norton 360 which I had before. I reinstalled Firefox. I have version 123.0.1. I imported my FF bookmarks after exporting them from another computer. Now, FF remembers my IDs but not my passwords. When I log in to a website, FF offers to save my password and when I click yes it pops up a bubble saying "Password saved!" However, next time I go to that website, although it remembers my ID, it does not recall my (supposedly saved) password. In this support site, I see most users with this problem say FF will not remember either their IDs or passwords, whereas FF remembers my IDs, so my problem may be different. In FF help, I see that another password manager could be keeping FF from saving passwords. To the best of my knowledge I have never used another password manager. What is keeping FF from saving my passwords, while remembering my IDs? Is there a Windows Registry setting or a FF About:Configuration setting I need to change? Is re-installing FF a last ditch option?

Được hỏi bởi wmblaney 3 tháng trước

Lần cuối trả lời bởi wmblaney 2 tháng trước

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (xem thêm)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Được hỏi bởi HarryJarr 2 tháng trước

Lần cuối trả lời bởi HarryJarr 2 tháng trước

Firefox won't download a pdf from a link that Chrome will download from

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or… (xem thêm)

This has been going on for a week or two. I'm running Windows 11 and Firefox 123.0.1. Specific links inside a health plan web site will not download but using Chrome or Edge they do download successfully. I'm also using Bitdefender. Other links inside the site do allow pdf downloads on Fireffox. I've reviewed the information available through this discussion site but cannot find something that applies. I allow tried backing up to version 122 but that did not help and the Create a New Profile requirement was a big deterrent. When attempting the download, I do get a swirly download icon specific to the web site that lasts about a second and then vanishes with the download folder for Firefox showing no download. Thanks for anyone's ideas on this.

Được hỏi bởi Lang4162 3 tháng trước

Lần cuối trả lời bởi Lang4162 3 tháng trước

Firefox won't print webpages

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All oth… (xem thêm)

Firefox has stopped printing webpages. I have done all the processes suggested on help and user pages. To be clear: - Same webpages print on my computer via Edge -All other programs print fine to any of my 3 printers on my home network and my printer at work. -There are no Error messages, I get the print preview, and I can alter any of the parameters there, I click Print and it closes the window, as it used to but it just never turns up at the printer. -I have tried the application menu, the Menu Bar (Filr, Print) and Ctrl P: All exactly the same. -I have removed and reinstalled ALL of my printers. My wife's computer has the exact same version of Firefox and has no problems whatsoever. Any thoughts, please?

Được hỏi bởi bruce139 3 tháng trước

Lần cuối trả lời bởi bruce139 3 tháng trước

Ctrl + Click in DuckDuckGo "text area" no longer opens in new tab

Hi, For as long as I can remember I've been able to ctrl + click in the "text area" beneath the link in DuckDuckGo search results and Firefox would open a new tab and s… (xem thêm)

Hi,

For as long as I can remember I've been able to ctrl + click in the "text area" beneath the link in DuckDuckGo search results and Firefox would open a new tab and switch to that tab automatically; but if clicking on the link itself Firefox would open the link in a new tab in the background. This was a priceless feature until today with the 123.0 update. Now ctrl + left click in the text area opens a new tab in the background but does not switch to it. I've been able to confirm this is only effecting v123 on all both linux and windows.

Hoping somebody here might be able to suggest to development returning this feature back to Firefox or help me figure out a way to set this option manually myself.

Thanks!

Được hỏi bởi sales399 3 tháng trước

Lần cuối trả lời bởi sales399 3 tháng trước

  • Đã giải quyết

Unable to Access FlightRadar24 web site due to issue with WebGL

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox I am running L… (xem thêm)

Since this week I have been unable to access flightradar24 web site due to a problem with WebGL. It tells me that I need a compatible browser e.g. Firefox

I am running Linux Mint 21.3 Cinnamon on and I7 processor with a NVIDIA Corporation GK208B [GeForce GT 710] graphics card.

I have edited the about:config file as follows:

webgl.force_enabled TRUE

but noted a collection of failed messages as shown on the attached screen shot.

This web site is still accessible using chromium on the same computer, suggesting that there isn't a hardware problem.

Thanks

Howard

Được hỏi bởi h.brissenden 3 tháng trước

Được trả lời bởi h.brissenden 3 tháng trước

ISO date stamp on all documents please.

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense… (xem thêm)

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense 03/04/96 trash on my computer since it is completely meaningless and hence is trash which needs to be removed automatically. 2024 03 07 19:19

Được hỏi bởi Kenneth Keen 3 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

Copy and paste in Firefox on Window 11 stops working

I'm using Firefox on Windows 11. Frequently, copy-and-paste quits working. I restart the browser and refresh the browser; sometimes it starts working, but most of the t… (xem thêm)

I'm using Firefox on Windows 11.

Frequently, copy-and-paste quits working.

I restart the browser and refresh the browser; sometimes it starts working, but most of the time it doesn't.

Restarting my computer seems to restore the functionality.

This has been going on for a few months now. Using version 123.0.1 (64-bit).

Does anyone have any suggestions? Thanks.

Được hỏi bởi Roberto 3 tháng trước

Lần cuối trả lời bởi Roberto 2 tháng trước