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Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (xem thêm)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Được hỏi bởi 57ws2qwr9w 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (xem thêm)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Được hỏi bởi gt0279a 3 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

I keep getting the following message from BitDefender: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe.

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Ca… (xem thêm)

I have BitDefender and I keep getting the following notification: BitDefender blocking connection to gitcdn.xyz due to unmatching security certificate by firefox.exe. Can you please correct this?

Thank you

Được hỏi bởi marie.w 2 tháng trước

Lần cuối trả lời bởi fractalist 2 tháng trước

Add-ons Manager Tab

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented? … (xem thêm)

The Add-ons Manager tab is automatically presented as one of the tabs when I start Mozilla. How do I configure Mozilla so that the Add-ons Manager tab is not presented?

Được hỏi bởi David.Conway 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Go back one page, not working on Microsoft forum website

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this websi… (xem thêm)

I searched Microsoft forum and opened the first link (https://answers.microsoft.com/en-us). On Firefox, Go back one page (back arrow) button was not working on this website.

Được hỏi bởi s malik 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

Drag and drop onto bookmark icon no longer works Firefox 120.01 (2023)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually … (xem thêm)

Two computers. Both computers name version of Firefox and same version Of Windows 10. On computer 1 drag and drop no longer works. I can click star next url and manually to bookmark toolbar. I also cannot reorder on tool bar by dragging and dropping by selecting.

How do I know I'm doing it correctly? On computer 2 it works exactly as should. Click on padlock and drop or click on entry and toolbar and reorder. Same extensions etc and do not have a bookmark extension though have tab session manager. Same version both computers. Only difference in browser is number of tabs open. x 10 difference in number of tabs open computer 1 versus 2.

If I put firefox in troubleshoot mode with extensions etc off or create a brand new profile and try same problem.

Được hỏi bởi jkannry 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

multiple background processes created when live streaming

Hello Mozilla Support, Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes. I don't care why its happening, I just w… (xem thêm)

Hello Mozilla Support,

Since 2 upgrades ago, anytime I try to watch a livestream, my browser slows right down and then crashes.

I don't care why its happening, I just want a definitive fix for the issue.

I'm so aggrieved at this happening constantly, if you cannot provide a firm resolution to this issue, i will simply move to another browser.

I've tried your about:config setting restart to false and other fixes but still keeps happening.

I await your reply.

With Regards,

Mark

Được hỏi bởi Mark Robinson 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Video playback freezing randomly and audio continues to play

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio … (xem thêm)

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

Được hỏi bởi playergamespro 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Can get to craigslist and other sites. No more option in Firefox to accept security risk.

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missi… (xem thêm)

Unable to access Craigslist, Reddit, and similar sites due to SSL issues. Previously, I could click "Advance" and accept the risk to proceed, but this option is now missing. Clicking on "Advance" only displays a dropdown with an SSL error.

While I appreciate browsers prioritizing security, there should be an owner override. After all, I own my PC, and I should have the freedom to make choices, even if it means accepting potential security risks.

Did Firefox change this override option, or do we need to switch to another browser if we encounter this issue?

Được hỏi bởi Terra Civis 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

BROWSER HIJACKER

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it r… (xem thêm)

I have tried everything I can think of to get rid of this BROWSER HIJACKER. It just seems that I can't get rid of it. When I try a simple search on the search bar, it redirects to "BING". I just tried searching travel, and this is where it took me: "https://www.bing.com/search?ptag=ICO-86655dbd68d344bb&form=INCOH1&pc=1AWL&q=TRAVEL"

I don't have anything against MIcrosoft, but don't want to always go to a BING site. Once I hit the enter button, it says "redirecting....." Anyone know of an answer for me?

Thank YOU! Ross L.

Được hỏi bởi Ross29 2 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 2 tháng trước

Shortcuts

If I go to a website it creates a shortcut on my browser page each time. I only want to have the pages I use a lot on there. Is there some way of stopping each site fro… (xem thêm)

If I go to a website it creates a shortcut on my browser page each time. I only want to have the pages I use a lot on there. Is there some way of stopping each site from being added?

Được hỏi bởi Heather 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Turn off translator popup but keep option to translate

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly tra… (xem thêm)

I turned off the translator popup via about:config and browser.translations.automaticallyPopup to false. Now translation is gone. How can I keep the option to quickly translate a page in the address bar without having the popup jump in my face each time I open a new tab, forcing me to click it to make it go away? This would be a nice option but an extremely distracting presentation. thanks.

Được hỏi bởi nopinkdragons 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

Can t hide the video controls bar on Coursera website

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for m… (xem thêm)

As the title says when I am using the video player on Coursera website I am not able to hide the control bar while on fullscreen mode (even if I don t move my mouse for more than 15 seconds). I ve attached a screenshot with the control bar being displayed. (also the captions are overlapping with that control bar) I ve also tried different ways of opening the fullscreen mode (click on the "Full Screen" button or by pressing 'F'). I don t have this problem on websites like YouTube.

Được hỏi bởi ELCO11 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước