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  • Đã giải quyết

Blurred website

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox… (xem thêm)

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Được hỏi bởi abnaeb 3 tháng trước

Được trả lời bởi abnaeb 3 tháng trước

  • Đã giải quyết

CAN NOT find the file path location of Firefox.exe application.

Hello, James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate i… (xem thêm)

Hello,

James here. I CAN NOT find the Firefox application file location. There is no option to show file path upon right click of the desktop icon and I can not locate it in File Explorer. I have done an entire (C:) drive search and turned up nothing. C:\Users\(username)\AppData\Local\Mozilla Firefox does not exist in my file system. I am at a loss here and it's driving me bonkers!

Được hỏi bởi jbab52 2 tháng trước

Được trả lời bởi Paul 2 tháng trước

  • Đã giải quyết

"Manage bookmarks" always opens at "other bookmarks" (which is empty).

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I al… (xem thêm)

Hi, Folks. When I open "manage bookmarks" (Library), why does it always open at "other bookmarks"? This is at the very bottom of the alphabetical list (and empty) so I always have to scroll back up to the top. I've got a lot of bookmarks, so this is extremely irritating. How do I change this? I've searched for an answer. The only likely solutions suggest removing the "other bookmarks" folder, but the description of how to do that doesn't work. Nowhere can I find a "remove other bookmarks" option. And the delete option is greyed out.

I don't necessarily need to hide or remove it, as long as I can get the bookmarks manager/Library to open at the top, ie. "Bookmarks Menu".

Cheers, Ian

Được hỏi bởi IanStar 2 tháng trước

Được trả lời bởi IanStar 2 tháng trước

  • Đã giải quyết

Firefox displays html code on .xml page instead of rendering text

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should. There is nothing wrong… (xem thêm)

Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.

There is nothing wrong with the page, as it is rendered perfectly in Chrome.

In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.

I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.

My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.

Can someone help? thanks.

Được hỏi bởi etcetera777 3 tháng trước

Được trả lời bởi etcetera777 3 tháng trước

  • Đã giải quyết

Backup Your Firefox Data - Open Tabs

With 'Back up your Firefox data' it says it saves all open tabs. What is meant by 'open' tabs? Is it tabs that I have clicked on during my session? I have just over 30… (xem thêm)

With 'Back up your Firefox data' it says it saves all open tabs.

What is meant by 'open' tabs? Is it tabs that I have clicked on during my session?

I have just over 300 tabs, will Firefox save all of those tabs in the cloud or only the tabs I clicked on during a session?

Được hỏi bởi Kraftwerk 4 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

can not install google translate

Hi there Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessib… (xem thêm)

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Được hỏi bởi manueldeoliveira 4 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Hotkeys for rotating between different screens when responsive design mode is on

Is there any way to rotate between different screen sizes option using shortcuts keymaps which appear during "responsive design mode" is on. I found extensions which resi… (xem thêm)

Is there any way to rotate between different screen sizes option using shortcuts keymaps which appear during "responsive design mode" is on. I found extensions which resizes whole browser & they helps. but it also causes developer tool to resize along with browser which hinders me to see different css properties. so i am looking for a way to rotate only screens.

"Responsive Design mode" is what turns on when we press ctrl+shift+m.


I Love using firefox more than Chrome. This is my go to browser.

Được hỏi bởi rajesh kumar chaurasiya 4 tháng trước

Được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

How to set PDF viewer in firefox to dark mode again (after it stopped working)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that… (xem thêm)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that advised to set pdfjs.viewerCssTheme to "2" in about:config. This set the background of pdf viewer to black/dark gray. This has worked for years until recently when the pdf viewer switched to light mode again (pic 1). I checked the about:config settings for pdfjs.viewerCssTheme but there appears to be no change. I tried restarting the browser, setting the theme to 0 and to 2 again, updating browser. Sadly the theme is still light gray. Is there a way to change it again? The desired outcome is in pic 2. I do NOT want to change the color of the pdf pages themselves.

Được hỏi bởi K 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

saved passwords.

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of ot… (xem thêm)

My Firefox account and associated passwords were left open on another notebook. I have now changed my Firefox sync login password from a different PC and signed out of other devices. Can a user on the previous PC sign in with a password that is saved in Firefox?

Được hỏi bởi mccg.cetin 4 tháng trước

Được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

After upgrade, logins not populating "Saved logins..." in settings, and generally inaccessible

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555… (xem thêm)

Hi! After recently following the upgrade path from FF v52 to the most recent FF version, I find that logins in logins.json did not carry over with the upgrade. Out of 555 logins, only 44 appear. (I suspect these may have been imported from Chrome, since FF also imported my Chrome bookmarks without acknowledgment.) I see that the old logins are still in logins.json, and logins.json appears to be valid JSON when opening with FF.

I tried ensuring that logins.json, key3.db, and key4.db had matching timestamps, but that didn't correct the problem. I tried replacing key3.db and logins.json with copies from a backup of the v52 profile (it has no key4.db--is key3.db no longer used?), but then zero logins appeared (why I think the ones that do appear may originate with Chrome). I tried exporting logins to CSV, but it only captured those 44. I can see the logins are in logins.json, but the passwords are hashed/obscured.

I have profile backups, but I don't find a way to import the logins. (If I had to make a wild guess, I'd say the upgrade might have ignored my key3.db that paired with my logins.json, and created a new key4.db full of Chrome logins instead.)

How might I recover my logins from either the in-use logins.json or from my profile backup?

Thank you!

Được hỏi bởi FamousMoroccanServals 3 tháng trước

Được trả lời bởi FamousMoroccanServals 3 tháng trước

  • Đã giải quyết

Cannot open a specific website

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.n… (xem thêm)

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly


Cheers, Jurgen

Được hỏi bởi haai_noordzee 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã khóa

Would it be possible to remove the or update the "sample" response language about Flash?

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which w… (xem thêm)

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Được hỏi bởi sorzubulte 3 tháng trước

Lần cuối trả lời bởi sorzubulte 3 tháng trước

  • Đã giải quyết

Access Denied You Don't Have Permission to Access *** on This Server

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Saf… (xem thêm)

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Safari, Microsoft Edge, or the on phone app just fine. I did not have this issue last week. To date I have tried: 1. Clearing cookies and cache 2. Forgetting the website 3. Turning off all addons/plugins 4. Changing theme 5. Uninstalling and reinstalling FireFox 6. Refreshing FireFox 7. Turning off fingerprinting 8. I do not use a VPN 9. Tried using incognito mode 10. Tried using safe mode

Please help. This is so frustrating. It is not on the bank's end as others can sign into their account just fine from Mozilla Firefox. It is not a computer issue, because I cannot sign in on either my laptop or my computer. I do have my browsers synced across machines, but I have tried logging out and signing in again to no avail.

Được hỏi bởi JLM 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

location discrepancy

Hello, I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan. In my communicat… (xem thêm)

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Được hỏi bởi nbx427 3 tháng trước

Được trả lời bởi nbx427 3 tháng trước

  • Đã giải quyết

Can't login into accounts.firefox.com

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screensh… (xem thêm)

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

Được hỏi bởi Erik.Schick 3 tháng trước

Được trả lời bởi Erik.Schick 3 tháng trước

  • Đã giải quyết

Linux - 121 update changed cursor

After updating to version 121, the cursor theme, while having it on the window, changes from the default one (Breeze) to Adwaita while also getting like 2x bigger. How do… (xem thêm)

After updating to version 121, the cursor theme, while having it on the window, changes from the default one (Breeze) to Adwaita while also getting like 2x bigger. How do I change it back to default theme and size?

Được hỏi bởi April22 3 tháng trước

Được trả lời bởi April22 3 tháng trước

  • Đã giải quyết

Lost the sound on FF after updating to 121.0

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0) I updated FF build from 120.0.1 to 121.0, then sound disappeared from all w… (xem thêm)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Được hỏi bởi H 3 tháng trước

Được trả lời bởi H 3 tháng trước

  • Đã giải quyết

12/22/23 - Firefox Takes 10 to 15 Seconds to Start

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Buil… (xem thêm)

Just recently, within the last two weeks (today is 12/22/23) Firefox it taking a long time to start. Firefox version is 121.0 (64 Bit) Windows 11 Home Ver: 22H2, OS Build 22621.2861 This is a reasonably new Acer Nitro PC (August 2023) with a solid state drive.

When I double click the Firefox Icon a large white box opens on my PC and remains that way for 10-15 seconds, then the white box fills-in with the Firefox screen. Once opened, Firefox works perfectly.

I tried the troubleshooter and Firefox starts instantly, as it did previously. I have no Extensions, Themes, or Plugins. I even disabled: OpenH264 Video Codec and Widevine Content Decryption Module. I tried Google and DuckDuck as the Search engine with no difference.

Any suggestions?

Thanks for your help.

Được hỏi bởi PaulieT 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Missing Pinned and Opened Tabs

Hi, least night I was using Firefox and all was fine. I closed it as usual. This morning all of my tabs were gone! I still have my bookmarks but the tabs are gone. Is the… (xem thêm)

Hi, least night I was using Firefox and all was fine. I closed it as usual. This morning all of my tabs were gone! I still have my bookmarks but the tabs are gone. Is there any way to get them back? I can only assume that this is from the recent update?

Thanks, Steve

Được hỏi bởi skhilled 3 tháng trước

Được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Browser windows are restored to single monitor after reboot (restore previous session)

I have Windows 10 Pro 22H2 19045.3803. I am running two monitors. When I have many Firefox browsers open on both screens, reboot and restore previous session, the browser… (xem thêm)

I have Windows 10 Pro 22H2 19045.3803. I am running two monitors. When I have many Firefox browsers open on both screens, reboot and restore previous session, the browsers all open in what ever monitor the initial browser was opened on. I haven't tried it with other browsers. All other applications open in whichever monitor they were in on reboot.

Được hỏi bởi Dwight 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước