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Need help with a rolling grey screen

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it d… (xem thêm)

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Được hỏi bởi FionnF 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (xem thêm)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Được hỏi bởi bsisler 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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unable to add / assign search shortcuts / keywords (interface seem to be disabled)

Hi all, Using: Firefox 119.0.1 (64-bit) on Windows 10. I seem to having an issue with adding search shortcuts on FF, I am following this guide: https://support.mozilla… (xem thêm)

Hi all,

Using: Firefox 119.0.1 (64-bit) on Windows 10.

I seem to having an issue with adding search shortcuts on FF, I am following this guide:

https://support.mozilla.org/en-US/kb/assign-shortcuts-search-engines

But I'm stuck at step #4 as the table seems to be disabled.

This is a personal laptop and has not policies on it.

Thanks for your time and assistance!

Được hỏi bởi Jonathan Gutierrez 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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How can I disable searching when typing a question mark in the awesomebar?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if yo… (xem thêm)

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Được hỏi bởi Kevin Cox 1 năm trước

Được trả lời bởi zeroknight 10 tháng trước

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tabs.insertAfterCurrent and tabs.insertRelatedAfterCurrent messes up firefox-view new tab placement

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rathe… (xem thêm)

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rather have it force them all to the right by default instead of it thinking i am not in a tab and have no tabs open

Được hỏi bởi Thomas 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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Navigate website with keyboard tab key

I am not able to navigate websites per the ADA Accessibility requirements using my FireFox browser. I have tested the same websites in Chrome and the TAB key is working c… (xem thêm)

I am not able to navigate websites per the ADA Accessibility requirements using my FireFox browser. I have tested the same websites in Chrome and the TAB key is working correctly, but in my instance of Firefox it does not. I have a colleague who tested the same website in their Firefox browser and they are not experiencing a problem navigating the website using their keyboard TAB key.

I am on a Mac with most recent FF installed. Colleague was on a PC and tested in FF.

How can I get FF to work correctly on my Mac?

Được hỏi bởi Ken M 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (xem thêm)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Được hỏi bởi Online_Rambo 1 năm trước

Được trả lời bởi Online_Rambo 1 năm trước

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DNS setting issue with particular website

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I… (xem thêm)

As described in this thread (https://support.mozilla.org/en-US/questions/1431159#answer-1618832), I had a problem accessing one particular domain after doing everything I could find to fix it. Setting DNS to Increased Protection fixed it. It's partly just curiosity but also concern that I'm asking if there is an issue that should be addressed.

The basic scenario: could not access one particular domain only in FF on one computer. No problems with FF on other devices and no problem with other browsers on the computer in question. Configuring DNS settings to Increased Protection is the only thing that allowed me to access that site (which happens to be the org I work for). So the setting is only necessary on this device and only for that domain.

What's the explanation or solution for ensuring I don't have other DNS issues, or something else, that will be a problem later?

Được hỏi bởi lifespan 1 năm trước

Được trả lời bởi lifespan 1 năm trước

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Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (xem thêm)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Được hỏi bởi samuelgolland 1 năm trước

Được trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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Netflix wont play?

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis… (xem thêm)

Hi y'all! I've been trying to get netflix to play recently, and I keep getting the error code F7351. I tried looking it up, and didn't get anything, and also tried to dis- and re- enable DRM content, and that didn't work. Does anyone know what to do? Thanks for any help!!

Được hỏi bởi Bee 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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Facebook

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla… (xem thêm)

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla issue, in as much it doesn't occur with Google Chrome, or Microsoft Edge... I could use them for FB but then I won't have my Firefox addon's..... Maybe collaborate with their code writers and ask how they addressed this issue...

Được hỏi bởi Koy Z 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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restrict/allow addons on certain domains

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it… (xem thêm)

I want extensions to have white/black-lists, so they're only allowed or blocked on certain pages e.g facebook container ruins instagram experience... and I can't block it on *instagram.com* Such feature would significantly enhance UX on firefox

Thanks, Rob.

Được hỏi bởi Robert Balejik (balu) 1 năm trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 năm trước

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The "Open previous windows and tabs" setting is off, but in effect

Hello! Since updating to the last version (119.0.1), Firefox started keeping my open tabs between sessions. This is a behavior I don't want, and the only solution that I … (xem thêm)

Hello! Since updating to the last version (119.0.1), Firefox started keeping my open tabs between sessions. This is a behavior I don't want, and the only solution that I found told me to enable "clear history on close", however that is also not ideal, because I don't want to clear my history. The "Open previous windows and tabs" setting is off and my homepage is set to Firefox Default. I don't know where else to look for such a setting, except in the about:config, but even there I'm not sure which one is causing the issue. Any assistance would be appreciated.

Windows 10 Pro 21H2, Firefox 119.0.1

Được hỏi bởi Blood Raven 1 năm trước

Lần cuối trả lời bởi zeroknight 1 năm trước

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Window Automatically Resizing Itself

Every so often when I launch Firefox on Windows, the browser's window automatically resizes itself to fill the screen above the taskbar like the maximize button does, exc… (xem thêm)

Every so often when I launch Firefox on Windows, the browser's window automatically resizes itself to fill the screen above the taskbar like the maximize button does, except it's not in that state.

I can resize it, but since this is a consistent and annoying problem I thought I'd ask for help since I haven't been able to fix this on my own.

Được hỏi bởi DK 1 năm trước

Lần cuối trả lời bởi DK 1 năm trước

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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (xem thêm)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Được hỏi bởi Ivan Beltrame 1 năm trước

Được trả lời bởi cor-el 1 năm trước

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Lost my Tabs

So my browser crashed and all my tabs are gone and the restore previous session is grayed out and I can't do that. Is there something I can do? I'm super upset ;(( … (xem thêm)

So my browser crashed and all my tabs are gone and the restore previous session is grayed out and I can't do that. Is there something I can do? I'm super upset ;((

Được hỏi bởi jillv46 1 năm trước

Lần cuối trả lời bởi jillv46 1 năm trước

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Tabs starts in mute.

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For … (xem thêm)

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For example: I listen to YouTube music and want to check my mail. When I shift focus to the new tab the first mutes it self. Any suggestions please. Sincerely Oscar.

Được hỏi bởi Dude7333 1 năm trước

Lần cuối trả lời bởi cor-el 1 năm trước

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firefox browser cannot open folder selection

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app when in browser i cannot click on the "Open the file browser" icon that a… (xem thêm)

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app

when in browser i cannot click on the "Open the file browser" icon that appears on websites. Also i cannot open the Downloads folder within the Menu bar from firefox I tried entering into safe-mode and still couldn't open I also tried using another User Profile under "Right click Firefox -> firefox profile manager" to try to see if it was something from my user profile that was causing the issue but i also couldnt open in another profile.

I also tried on a different browser to see if it was my device problem but i could open it. i tried on Brave and Chrome and it worked.

i dont know what to do, this was working normally last week and now it doesnt work, Even in another profile with no configuration done no extension and not logged in the "Open file" button doesnt work

Được hỏi bởi wolmaner00 1 năm trước

Được trả lời bởi zeroknight 1 năm trước