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  • Đã giải quyết

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. Help?

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks l… (xem thêm)

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks like. This does not happen on Edge, so it is a Firefox issue.

I have updated to the newest Firefox version and the issue remained the same. I tried clicking on "viewer.html" and it brought me to an empty pdf page that just loads forever and cannot be downloaded.

Please help. I do not want to use Edge or go back to Chrome, but I will if this can't be resolved.

Đã được hỏi bởi atanibab.neh 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Can i disable ctrl + m shortcut?

Hi, Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disa… (xem thêm)

Hi,

Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disable that.

Thanks. (Message written using Google Translate)

Đã được hỏi bởi josevneves 3 tháng trước

Đã được trả lời bởi Terry 3 tháng trước

  • Đã giải quyết

Where does Firefox 104.0.1 cache screen icons on a windows 10 PC?

I changed the screen shortcut icon for https://mappingsupport.com. Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But… (xem thêm)

I changed the screen shortcut icon for https://mappingsupport.com.

Then in the profiles folder, I renamed the file favicon.sqlite, closed Firefox and restarted my PC. But when I saved the mappingsupport shortcut to my screen, I still see the old shortcut image.

I also tried going to Privacy and Security where I deleted 'Cached web content'.

How do I tell Firefox to get rid of that old shortcut image and use the new shortcut image instead?

Chrome on my PC saved the new shortcut icon to my screen. My iPad also saved the new shortcut icon to the screen.

Đã được hỏi bởi josephelfelt 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Keeping colorways theme after moving to new laptop

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my ne… (xem thêm)

I have recently bought a new laptop and installed Firefox, which I have been using for a long time. After signing into my Firefox account, everything synced over to my new Firefox account, apart from the colorways theme that I chose with the Firefox 94 update - mine is "Foto - Soft". Is there any way that I can get this theme on my newly installed version of Firefox? Thanks.

Đã được hỏi bởi shutupimogen 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (xem thêm)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Đã được hỏi bởi tomcarney8985 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

.pdf is always opening as a download and file in new version Windows 10, 104

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep… (xem thêm)

Hi! In Windows 10 new version 104, .pdf are opening as a download as well as a file. I checked settings, and it still shows that .pdf should open as a file. How do I keep it from becoming a download?

See image to see what is happening. This did not happen with any of the older versions.

Thank you so very much for your help!! T.S.

Đã được hỏi bởi ToSt 3 tháng trước

Đã được trả lời bởi ToSt 3 tháng trước

  • Đã giải quyết

can't bookmark, no dialogue box appears, or does with save grayed out, can't edit or remove them

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.… (xem thêm)

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Đã được hỏi bởi dm9712 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Upgraded to version 104.0.1, now Google search scrolls instead of showing pages

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything e… (xem thêm)

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything else, didn't add any new Add-ons, etc.

What could be causing this? I tried altering every setting on the Google Search site, but it keeps happening. Is there a way to revert to an older version?

Đã được hỏi bởi invisiblejungle 3 tháng trước

Đã được trả lời bởi invisiblejungle 3 tháng trước

  • Đã giải quyết

Is it still possible?

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to e… (xem thêm)

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to enable it?

Đã được hỏi bởi vi 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Other Bookmarks in the Firefox Toolbar is missing

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through… (xem thêm)

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through the Bookmarks Manager, but no arrow on the Toolbar. How can I get it back?

Đã được hỏi bởi Barry_Merchant 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

How do I lock bookmarks on the bookmark tool bar?

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I … (xem thêm)

I'm a gamer and alt+tab considerably often. Most of the time I end up on FireFox because I need to look at a map or browse reddit while I'm in queue. However, whenever I alt+tab frequently a bookmark will get selected as if I am clicking and dragging. The bookmarks on the bookmark tool bar always end up in different places. Is there a way to lock these links in place so I can't move them or do I have to resign myself to fixing it every day?

Đã được hỏi bởi Vileynye 3 tháng trước

Đã được trả lời bởi Vileynye 3 tháng trước

  • Đã giải quyết

end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (xem thêm)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

Đã được hỏi bởi jansch135 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be change… (xem thêm)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Đã được hỏi bởi richwalters 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (xem thêm)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Đã được hỏi bởi danielos2 3 tháng trước

Đã được trả lời bởi danielos2 3 tháng trước

  • Đã khóa

Firefox can't find printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (xem thêm)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

This is my second request because I can't find my original question. jonzn4SUSE has asked me to upload print screens, which are attached. Carl ([email removed from public])

Đã được hỏi bởi CMayer1 3 tháng trước

Trả lời lần cuối bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

No video playback

Same problem again with upgrade. After the last upgrade today 9-5-2022 I no longer have video play back on sites such as MSNBC, CNN or Twitter. U-Tube seems to be working… (xem thêm)

Same problem again with upgrade. After the last upgrade today 9-5-2022 I no longer have video play back on sites such as MSNBC, CNN or Twitter. U-Tube seems to be working fine. I have checked and have version 5.0.1 of ffmpg installed if that helps. And I have turned off ad blockers. Firefox 104.0.1 in Fedora 36 workstation. Any help would be greatly appreciated. Thanks in advance. Bob.

Đã được hỏi bởi 1bbrazie 3 tháng trước

Đã được trả lời bởi 1bbrazie 3 tháng trước

  • Đã giải quyết

My malware app is reporting a Trojan.YZST.9002 loaded from Firefox executables

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREF… (xem thêm)

My System Mechanic malware search system has quarantined a virus located in two Firefox locations: Virus is W32/Trojan.YZST-9002 LOCATE IN: C:/PROGRAM FILES/MOZILLA FIREFOX/UNINSTALL/HELPER.EXE C:/PROGRAMFILES/MOZILLA FIREFOX/MAINTENANCE SERVICES_UNINSTALL... I will use the delete process and remove them and watch for future loads.

Đã được hỏi bởi Jim 3 tháng trước

Đã được trả lời bởi Jim 3 tháng trước

  • Đã giải quyết

Youtube bar where you change quality/sound etc...

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have … (xem thêm)

Hello, in YT bar when you change video quality/sound etc, there is something missing.... im not a native english speaker and it is hard to explain this to you, so i have some screens for you to understand it :)

The first screen where the problem is, is in Mozilla Firefox and the second one is in "Opera" and there is no problem with this. I don't know if i did something or it is mozilla problem so please help :)

Đã được hỏi bởi BlackAndWhite 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã khóa

Unable to type a "space"

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all word… (xem thêm)

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all words in a sentence running together. Tried other browsers and they work fine. Changed keyboard as well no joy. Typing is normal in applications like adobe, word, etc..... Only happens during Firefox use......... Uninstalled and reinstalled Firefox, also no help..... How do I fix ?

Đã được hỏi bởi doej79779 3 tháng trước

Trả lời lần cuối bởi cor-el 2 tháng trước

  • Đã giải quyết

Hide / Disable saved logins Dropdown

Hey guys, is it possible to disable the "saved logins" dropdown, whenever a password/email field gets focus? (see image) I've already disabled "Autofill logins and passwo… (xem thêm)

Hey guys,

is it possible to disable the "saved logins" dropdown, whenever a password/email field gets focus? (see image)

I've already disabled "Autofill logins and passwords", but that just disables not directly autofilling the field.

I want to disable this field, since I can still use saved logins via right click "use saved password", which i prefer.

Its no form field, i've already checked that + it occurs on all login pages.


The only options i've found where: "signon.showAutoCompleteOrigins" - hides from which website and "signon.showAutoCompleteFooter", which hides the lower part with "view saved logins"

Is there a way to disable this Dropdown completly, without loosing the auto save/ask to save new passwords?

Kind Regards


Firefox 104.0.1 (64-bit) - Fresh install (just imported logins)

Đã được hỏi bởi Dschogo 3 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước