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Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thro… (xem thêm)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio problems on Firefox for Windows N editions

If there is anything I haven't tried yet, please let me know.

Được hỏi bởi EToman 8 tháng trước

Được trả lời bởi FredMcD 8 tháng trước

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Default font is replacing all fonts everywhere

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and… (xem thêm)

The Firefox desktop browser default font is replacing all fonts on some websites, only title fonts on some others, and then leaving others unchanged. It seems random, and I can't stop the default font from taking over randomly on most websites no matter what I do. This was not happening until today, and no browsers or general MacBook Air preferences were changed between today and yesterday when I last used the browser on desktop.

Under Firefox Preferences » Fonts » Advanced, I've made sure to check the box to "Allow pages to choose their own fonts instead of your selections above", and I've unchecked it, and I've re-checked it, and the default is still overriding fonts on most websites.

I've quit and restarted Firefox 3 times.

Help!

Được hỏi bởi Elan 8 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 8 tháng trước

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Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (xem thêm)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Được hỏi bởi panchorob 8 tháng trước

Được trả lời bởi user104147805413306348376805769878442569366 8 tháng trước

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Latest update made Canvas (Instructure.com) have blank pages

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas sti… (xem thêm)

I'm not sure what happened in the latest update, but it broke the Canvas website that I use regularly for classes and homework. I've checked and confirmed that Canvas still works normally on Microsoft edge.

Extensions shouldn't affect the website because Canvas was working normally until the recent Firefox update.

Anyone know how to solve this problem?

Được hỏi bởi lee.eden66 8 tháng trước

Được trả lời bởi cor-el 8 tháng trước

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Connecting to trusted, unsecure device

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION It is not … (xem thêm)

I have a Netgear Readynas attached storage device. I am unable to connect to this device using Firefox. I encounter : Error code: SSL_ERROR_UNSUPPORTED_VERSION

It is not an dangerous site, it is my network storage device.

Is there a way to configure Firefox to connect to this device? Thanks for any help

Được hỏi bởi Michael 8 tháng trước

Được trả lời bởi Michael 8 tháng trước

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Spacebar not working on random sites

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for… (xem thêm)

Clicking on the spacebar, does not produce a space between words, when typing text. I'm using a Mac Mini M1, on macOS Monterey (V 12.4), along with a Logitech MX Keys for Mac keyboard.

This happens randomly, for instance, on this very message. I previously posted a question regarding another problem that I came across with the same hardware and Firefox.

I found the solution to that problem by disabling an Extension in Firefox, however, I can't begin to think where to look for what setting, that may be causing my current problem.

Được hỏi bởi Gilberto A Rivera 8 tháng trước

Được trả lời bởi Gilberto A Rivera 8 tháng trước

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clear cookies for a specific website.

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to… (xem thêm)

Hi there; I like Firefox and I always recommend it to others, please keep it the way it was, simply good privacy and easy to use and work with. It used to was possible to clear cookies for a specific website but now it's gone! and I can't figure out how can I delete/clear cookies for a specific website! I think even if there is a way to do this, you've made it so complicated! it was easy, just click on setting icon next to website address in address bar and clear cookies! once I tried this and it took me to other pages and ended up to clearing all my cookies in entire Firefox! and this made difficulties for me to find all my username and passwords and enter them one by one...

Please make it simple as before. Thanks.

Được hỏi bởi huios1 8 tháng trước

Được trả lời bởi cor-el 8 tháng trước

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When searching in the address bar I am redirected to website instead of search results

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened a… (xem thêm)

When I search "translate" into the address bar the first option is www.translate.com instead of just searching it on google (which is what I normally do). This happened after I searched the term and a little pop-up asked if I meant to go to the website instead. I accidentally clicked yes and do not know how to change it back. I would like to be able to type "translate" and have the google results show up first. Any help is greatly appreciated.

Được hỏi bởi Finn 8 tháng trước

Được trả lời bởi Finn 8 tháng trước

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On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter tex… (xem thêm)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Được hỏi bởi Shortcircuit44 8 tháng trước

Được trả lời bởi Shortcircuit44 7 tháng trước

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after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (xem thêm)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Được hỏi bởi thegearworks 8 tháng trước

Được trả lời bởi thegearworks 8 tháng trước

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How to unblock VTT files not being loaded into HTML video pages viewed on local disk?

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience… (xem thêm)

I asked this question some time back here: https://support.mozilla.org/en-US/questions/1362859 I'm asking again to reframe the question. The problem is - if my experience is a guide to the rest of the world - VTT files (which are used to caption HTML video) are no longer read/loaded by Firefox when it is viewing the HTML file locally (i.e. file://). On the web they are loaded as expected. Presumably there's a security setting somewhere in Firefox that now refuses to load the VTTs locally. Maybe under Help > More troubleshooting information there is a setting to change to fix that?

Được hỏi bởi roberto32 8 tháng trước

Được trả lời bởi cor-el 8 tháng trước

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Menu Bar Colours

Hi folks, I had a problem with this back in June 2021 when my previously black background to the menu bar (bookmarks etc) changed to a washed out grey. Chris Ilias and db… (xem thêm)

Hi folks, I had a problem with this back in June 2021 when my previously black background to the menu bar (bookmarks etc) changed to a washed out grey. Chris Ilias and dbben both replied, and Chris sent me a video guide on how to install Photon Colours, which fixed the problem, thanks. However, today the same problem has re-occurred - ie grey background. Unfortunately, when I checked in the Themes menu I found that Photon Colours is no longer there. Grateful if you could tell me if there is a new fix for this so that I can re-instigate the black background to the toolbar. Many thanks Chris

Được hỏi bởi Chris 8 tháng trước

Được trả lời bởi YongHan 8 tháng trước

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What is the use of exporting password if you cannot put them back?

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stic… (xem thêm)

I export all my passwords to usb, went to other computer and ........................... needed a 2e browser (edge) to import them?? How to import passwords from usb-stick to firefox? Is this even possible? i cannot find anything to import them.!

Được hỏi bởi Boca 8 tháng trước

Được trả lời bởi Boca 8 tháng trước

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Printing anything comes out larger than the paper

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon… (xem thêm)

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

Được hỏi bởi vegascamel 8 tháng trước

Được trả lời bởi cor-el 8 tháng trước

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Adding a side bar for bookmarks.

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but no… (xem thêm)

I had to remove my side bar to do a print screen. With the latest version of Firefox I can't find how to put the side bar back! Not Happy..... It use to be obvious but now it is too hidden. Who is doing the user testing these days? Please fix the issue.

Được hỏi bởi tillrobert 8 tháng trước

Được trả lời bởi user104147805413306348376805769878442569366 8 tháng trước

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since a week Firefox (100.0.1) slows down on a script at "wetransfer.com"

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everythi… (xem thêm)

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everything and nothing happens anymore. I whitelisted this website in all privacy-extensions, and because in a flits I saw that "firefox essentials" was blocking something - despite the whitelist - I uninstalled it. To no avail. Firefox 100.0.1 (64 bits) under Windows 11 home 64 bits. How can I find out what is the problem ? Thanks for helping out.

Ferdinand

Được hỏi bởi fam van dieten 8 tháng trước

Được trả lời bởi FredMcD 8 tháng trước

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Default TLS values in About:Config

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for… (xem thêm)

Hello everyone! I have a question concerning what the default value settings are for the two below security.tls.versions in About:Config. Mine are currently set at 4 for version.max and 3 for version.min. The reason I ask is that I have gotten two Event 36871 errors since updating Firefox to 100.0.1 stating "A fatal error occurred while creating a TLS client credential. The internal error state is 10013." I was using no other program besides Firefox at the time I received the errors.


security.tls.version.max security.tls.version.min

Respectfully, Don

Được hỏi bởi new_aged2perfection 8 tháng trước

Được trả lời bởi Terry 8 tháng trước

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Unable to load Google apps in Firefox

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All… (xem thêm)

Yesterday I started having trouble logging into Gmail and associated apps (calendar, contacts, docs, sheets, shared folders, etc., as well as google.com) in Firefox. All other sites are loading with no problems. Google apps are working fine in Chrome. Still having problems today.

My office uses Google Workplace for everything so this is really messing me up, I've lost several hours of work trying to get things to load. The IT person told me that if Firefox is having problems I should use Chrome instead. I hate Chrome! I want to use Firefox, but I can't get my work done if it won't load Google apps.

Please note that I have tried the following solutions thus far: restarted Firefox (several times) restarted computer removed add-ons cleared cached web content cleared cookies and site data refreshed Firefox solution at https://support.mozilla.org/en-US/questions/1200943 solution at https://support.mozilla.org/en-US/questions/1132284 solution at https://knowtechie.com/is-mozilla-firefox-not-loading-pages-for-you-heres-the-fix/

After each fix things start working for a while but then everything Gmail-related freezes or crashes and I need to start all over again. Help!!!

Được hỏi bởi etdavidoff 8 tháng trước

Được trả lời bởi scriptguru1701 8 tháng trước

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very low volume when playing video's

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly return… (xem thêm)

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Được hỏi bởi dimitri11 8 tháng trước

Được trả lời bởi dimitri11 8 tháng trước

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Automatic redirect

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preve… (xem thêm)

How do I shut off "Firefox prevented this page from automatically redirecting to another page"? I have pages that need to refresh automatically and this function is preventing these pages from automatically updating. I have searched settings multiple times and have not been able to fix this. This just started after a Firefox update a month or so ago. PLEASE HELP!

Được hỏi bởi lhmackie 8 tháng trước

Được trả lời bởi cor-el 8 tháng trước