Diễn đàn hỗ trợ Firefox

I have been having issues with Firefox since the new update. It will work for 5-10 minutes and then cashes and freezes my Macbook. I then have to restart my entire system. I have always loved using Firefox but lately its more of a pain and have been thinking of changing,

When trying to access Facebook via the Firefox browser, the browser screen immediately grays-out and freezes? It is the only web site doing this, and it doesn't happen with other browsers. I have attempted to contact Mozilla technical support and their only response is to refer me to a forum, instead of providing actual technical support. I have reinstalled Firefox, I have created a new profile, I have cleared my browser history, emptied the cache, etc., yet this problem persists. How do I get actual, real Mozilla technical support from Mozilla for help with this issue, instead of being referred to a forum, or do I just not use your product due to lack of actual customer support? How do I contact an actual person at the Mozilla corporate offices about lack of real Mozilla customer support?

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

Firefox browser when on Foxnews will crash and causes PC to completely reboot? This has been happening on multiple PC's in my house and has been happening for months.

when I right-click a highlighted word in Firefox browser - to 'Search Google for...', it takes me to Yahoo.com instead, although Google is defined as 'Default Search Engine'. Why? How to fix it to Google search?

Hi Mozilla Community,

I am running Firefox on Windows 11 and I'm encountering a strange issue regarding the UI updates.

The Issue: My Firefox browser updates automatically to the latest version. However, my Default Profile is visually stuck on the old UI design. It does not reflect the recent interface changes associated with the update.

The Troubleshooting Context:

• I have verified that the browser itself is technically updated (via Help > About Firefox).
• The strange part: I have other Firefox profiles on this same machine. When I launch those profiles, they correctly display the new, updated UI.
• This issue is isolated strictly to my main/default profile.

Has anyone experienced this mismatch where the version number is correct, but the UI fails to refresh on a specific profile? Is there a specific fix for this?

Thanks in advance for the help.

Je n'arrive plus à marquer les pages d'un site que j'ai ouvert et que je veux conserver. Je constate cette anomalie depuis quelques jours seulement: qu'est-ce qui ne marche plus?

I already updated a few weeks ago (and lost all my bookmarks, passwords etc in that process, which was infuriating) and yet every day I get a notification in the "open application menu" telling me I need to upgrade. And every time I check the version of firefox I'm using, it says it's up to date (like I just did now--see the pic). Again, last time I got prompted the same way to download a new version, I lost everything. Why does it keep telling me I need to update? And how do I turn those notifications off?

Unfortunately, Fusion does not work properly with the new Firefox. Firefox cannot be controlled using shortcuts such as H-headlines, E-input fields, B-button, insert+F7-link list, and insert+F6-heading list. Also, on most pages, you can't use Jaws controls like word-by-word reading or paragraph-by-paragraph reading, which is really limiting, especially with Outlook online. In Firefox 146, Jaws usually only recognizes the whole email as an image, and reading aloud only works if you use the mouse and navigate line by line, which is really hard if you're visually impaired. Since I don't want to give up Firefox permanently and am forced to switch to another browser, I am trying to get feedback to see if a solution can be found in the future so that I can continue using Firefox. If I notice any more errors, I will contact support again for assistance.

Best regards, Björn

Translated with DeepL.com (free version)

When I open firefox it loads 14 different tabs, if you view it from the task manager in Windows. It only shows one tab, when homepage is opened initially but clearly it's loading more in the background.

I have run the troubleshoot function as well as restart app (within fierfox settings)

I have also emptied the cache