Hiển thị các câu hỏi được đánh dấu:

I don't see the VPN setup button.

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not w… (xem thêm)

I don't see the setup button. Is the Firefox VPN available to all users now or is it still being rolled out gradually? I got the version 150 notice today. If it is not widely available, is there any expectation of when it will be rolled out more widely?

Open

Firefox and incorrect password

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I us… (xem thêm)

Im trying to sync my android to existing account on PC. Phone says my firefox login incorrect yet when I go to firefox settings , it shows my name and password that I used to try to log in with phone. I then tried the scan option, but when I phone up to pc screen to QR code, it just sits there. SO I think ill just change my password. I go to password change section and it sends me the code via email. I input the code and brings me to change password screen yet when i try to change it, it states the prepopulated old password is incorrect. I am logged into PC with this info so how is it incorrect?

Open

No Emails received from Mozilla

Dear Support, When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails. I tried multiple way but still nothing received. … (xem thêm)

Dear Support,

When I try to Login or Change Password there is no OTP Emails received from Mozilla contact emails.

I tried multiple way but still nothing received.

Open 7 7

The setup prompt for the free Mozilla VPN does not appear

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was… (xem thêm)

After clicking the "Set up free VPN now" button, the explanation page with the individual steps appeared, but I couldn't complete the process because the setup prompt was not visible in the browser.

Open 1

How do I get rid of tabbed Firefox, and return to an older version with just a search bar. I hate this new version!!!

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs… (xem thêm)

Please, in laymans terms tell me how to get an older version of firefox without the tabs browsing. I just want a plain old search bar when I hit a new window. I want tabs gone.

Open 2

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, etc.

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, settings, etc. Please advise the best way to go about this. Win 11, Thank y… (xem thêm)

I'd like to move the Firefox program files to a secondary hard drive without losing bookmarks, settings, etc. Please advise the best way to go about this. Win 11, Thank you.

Open

How to set up a different profile with a different email in same computer and use simultaneously?

I have my personal account with my personal email setup in both my home PC and laptop. I want to setup a new user profile linked to a work email to hold those passwords a… (xem thêm)

I have my personal account with my personal email setup in both my home PC and laptop. I want to setup a new user profile linked to a work email to hold those passwords and bookmarks separately, and be able to sync it when using my laptop as well. I would also like to be able to have both accounts open at the same time in different windows (i.e. a "work window" with the work account, and a "personal window" with my personal account)

Is this possible? How would I go about it? I looked around the about:profiles tab, but that seems to only configure profiles for my already logged in account (the personal one). I think that what I should do is create a new firefox account with my work email and give that account a profile, but I don't know if I can be logged in to 2 accounts at the same time, and I'm not sure Firefox will show me both profiles at startup, or only the ones linked to the currently logged in account. I haven't tried this because I'm unsure if I could lose my currently open tabs.

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Got updated to version 150 but no free VPN

After the update to 150 it opened with a screen advertising the new free VPN, says to click here to turn on, when I click that it takes me to a help page, says to Look fo… (xem thêm)

After the update to 150 it opened with a screen advertising the new free VPN, says to click here to turn on, when I click that it takes me to a help page, says to Look for the VPN setup prompt in the top-right corner of your Firefox toolbar, I do not get that?

How to turn on? Thanks

Open 2

I would like access to the free VPN, but I don't see the option to add it in settings or recall getting a pop-up

Hello, My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't… (xem thêm)

Hello,

My Firefox browser just updated to version 150. I was notified that Mozilla now has a free browser-based VPN. I have followed the instructions listed, but I don't see the VPN option available. Also, I don't recall seeing a pop-up request from Firefox about getting access to this VPN.

Is it possible for me to get access with my account?

Open 5 1

Firefox update deleted all of my profiles, history, bookmarks, and tabs

Today I was prompted to restart Firefox. When I did, I got a homepage that said "Congratulations on 150 versions of Firefox" or something like that. Then I shut my comp… (xem thêm)

Today I was prompted to restart Firefox. When I did, I got a homepage that said "Congratulations on 150 versions of Firefox" or something like that. Then I shut my computer down. When I booted it back up, ALL of my profiles, bookmarks and web history are gone. I can't find anything on my desktop to "restore" my old settings. I'm prompted to "create new" profiles. WTF is going on?!?!

Open 1

Warning notifications always there

Hello, My brother clicked on "I am not a robot" popup after he clicked on an image to enlarge it on a website and then click on "allow" permission to send notification. S… (xem thêm)

Hello, My brother clicked on "I am not a robot" popup after he clicked on an image to enlarge it on a website and then click on "allow" permission to send notification. So now there are always 3 notifications (like warning, viruses found, system alert, etc.) on the screen that will pop back on right after I close one. This is pretty annoying. I went to the firefox settings, in "privacy & security", scrolled down to "permissions" and "notifications" section, changed the status of that website from "allow" to "block", and then (and it may be my fault here, but how could I know ?) clicked on "remove website" just below. Well, now the website is not there anymore, but I am still getting annoying warnings notification that can't be close. We can see the adress (don't know if I can write it up here, but you can see in the photos attached) on the notifications, so I opened up a new tab and wrote it down manually to be able to click on "block" directly, but I am just getting a white page (no window to click "I am not a robot" and no window to ask to allow notifications). I clicked on the little shield icon that is at the left to the address bar and then clicked on "clear cookies and site data", but it did not change anything. I am at loss here. I went back to the website with the image on it that my brother clicked to enlarge, and I clicked this image too. The same thing happened (robot, allowing notification popups), but the address is different (you know when it's a long non sense address... always almost the same but with some different letters/numbers) . So I can block this one, but not the one that is still allowed somehow to send me notifications. I closed firefox then restarted it, no change. Any ideas ? (Sorry the photos are not straight, don't know why because I can see them just fine upon opening)

Open 1