Diễn đàn hỗ trợ Firefox

When you are presented with a text field, sometimes when you type, a small list of words you entered previously will drop down. You can then select one of those previous words, or continue with what you were originally typing. This is the Autofill feature for Firefox.

Lately, it has been a pain. After an hour or so of use, the instant I click on a text field to type something (usually for searching), the autofill box would partially drop down, only for Firefox to completely hang up. Once you recover from the initial crash, the autofill bug would not appear until at least an hour later. I tried turning off Autofill, but it cost me access to my History, so I was forced to do a complete browser reset. This issue has been with me for about a couple of weeks, and I have no idea why it's doing this.

Hello, and thanks for taking time to read my question.

Firefox appears to be very privacy-focused. It is the impression from the first time you visit their website, and the person-before-profit mentality seems to be well baked into the mozilla foundation and the company around it. However, in the 'Firefox Privacy Notice' that you are required to accept to create an account, it says that the users' email-address is sent to 'Salesforce', an independent company. Salesforce is, as I have understood, a marketing company or 'Customer relationship management', as they choose to call it.

What exactly is Salesforce and how do it affect me and other Firefox users?

I am out of my league and maybe shouldn't have gone here but in diagnostics, I see the following:

Date/Time: 2021-02-10 20:22:38.184 -0800 End time: 2021-02-10 20:27:34.243 -0800 OS Version: macOS 11.2.1 (Build 20D74) Architecture: x86_64h Report Version: 32 Incident Identifier: 00D96FEA-36C4-4E45-B207-094483A6CCEC Share With Devs: Yes

Data Source: Microstackshots Shared Cache: BD3DF5DB-AF3C-3D09-B8D6-4352F71DDBEA slid base address 0x7fff20342000, slide 0x342000

Command: plugin-container Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Identifier: org.mozilla.plugincontainer Version:  ??? (1.0) PID: 2758

Event: wakeups Action taken: none Wakeups: 45001 wakeups over the last 296 seconds (152 wakeups per second average), exceeding limit of 150 wakeups per second over 300 seconds Wakeups limit: 45000 Limit duration: 300s Wakeups caused: 45001 Wakeups duration: 296s Duration: 296.06s Duration Sampled: 173.31s Steps: 7

Hardware model: MacBookAir8,2 Active cpus: 4 Boot args: chunklist-security-epoch=0 -chunklist-no-rev2-dev

Fan speed: 8014 rpm

Heaviest stack for the target process:

 2  ??? (<53CD927F-FD7E-3AB8-B7E6-539A61094C72> + 85937) [0x1089a4fb1]
 1  _pthread_cond_wait + 1305 (libsystem_pthread.dylib + 28322) [0x7fff20653ea2]

Powerstats for: plugin-container (FirefoxCP) [2758] UUID: 3F35CF07-9511-37A2-83C1-CE78E7014CD0 Build Version: 1.0 Path: /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container Architecture: x86_64 Footprint: 318.48 MB -> 282.57 MB (-35.91 MB) Start time: 2021-02-10 20:24:22.917 -0800 End time: 2021-02-10 20:27:16.229 -0800 Num samples: 7 (100%) Primary state: 4 samples Non-Frontmost App, Non-Suppressed, User mode, Effective Thread QoS Default, Requested Thread QoS Default, Override Thread QoS Unspecified User Activity: 0 samples Idle, 7 samples Active Power Source: 0 samples on Battery, 7 samples on AC

 2  ??? (<53CD927F-FD7E-3AB8-B7E6-539A61094C72> + 85937) [0x1089a4fb1]
   1  _pthread_cond_wait + 1421 (libsystem_pthread.dylib + 28438) [0x7fff20653f16]
     1  _pthread_mutex_firstfit_lock_slow + 211 (libsystem_pthread.dylib + 8636) [0x7fff2064f1bc]
       1  __psynch_mutexwait + 10 (libsystem_kernel.dylib + 12486) [0x7fff206210c6]
         1  <Kernel mode>
   1  _pthread_cond_wait + 1305 (libsystem_pthread.dylib + 28322) [0x7fff20653ea2]
 1  ??? [0x67fe89d85ec9001e]
   1  ??? (<53CD927F-FD7E-3AB8-B7E6-539A61094C72> + 86678) [0x1089a5296]
     1  _pthread_mutex_firstfit_unlock_slow + 250 (libsystem_pthread.dylib + 9207) [0x7fff2064f3f7]
       1  __psynch_mutexdrop + 10 (libsystem_kernel.dylib + 12794) [0x7fff206211fa]
         1  <Kernel mode>
 1  ??? (<8C3B07AD-A96B-383A-94DC-902CCE4CD511> + 62292030971077) [0x38a8def0dcc5]
 1  ??? (<DAC425C3-0546-3B6F-A449-72839C32FF63> + 5538918) [0x10b359466]
   1  pthread_mutex_unlock + 107 (libsystem_pthread.dylib + 8793) [0x7fff2064f259]
 1  ??? (<53CD927F-FD7E-3AB8-B7E6-539A61094C72> + 86678) [0x1089a5296]
   1  _pthread_mutex_firstfit_unlock_slow + 250 (libsystem_pthread.dylib + 9207) [0x7fff2064f3f7]
     1  __psynch_mutexdrop + 10 (libsystem_kernel.dylib + 12794) [0x7fff206211fa]
       1  <Kernel mode>
 1  ??? (<53CD927F-FD7E-3AB8-B7E6-539A61094C72> + 56294) [0x10899dbe6]

 Binary Images:
          0x108705000 -                ???  org.mozilla.plugincontainer (1.0)  <3F35CF07-9511-37A2-83C1-CE78E7014CD0>  /Applications/Firefox.app/Contents/MacOS/plugin-container.app/Contents/MacOS/plugin-container
          0x108990000 -                ???  ???                                <53CD927F-FD7E-3AB8-B7E6-539A61094C72>
          0x10ae11000 -                ???  ???                                <DAC425C3-0546-3B6F-A449-72839C32FF63>
          0x160900000 -                ???  ???                                <8C3B07AD-A96B-383A-94DC-902CCE4CD511>
       0x7fff2061e000 -     0x7fff2064cfff  libsystem_kernel.dylib (7195.81.3) <AB413518-ECDE-3F04-A61C-278D3CF43076>  /usr/lib/system/libsystem_kernel.dylib
       0x7fff2064d000 -     0x7fff20658fff  libsystem_pthread.dylib (454.80.2) <B989DF6C-ADFE-3AF9-9C91-07D2521F9E47>  /usr/lib/system/libsystem_pthread.dylib

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Hello. Firefox quickly takes up all the space on the SSD. After about two days of work, there is no disk space left. Closing the browser helps, but it's not comfortable. Windows 10 system.

Since somewhere last autumn, when I download any file from any website, the browser vanishes without any warning on the moment I navigate to the destination folder.

I maintain 2 websites (Joomla), and last week both required uploading a few files in Phoca Download to make them available to members. Now also on this upload the browser was completely gone when I navigated to the folder where I kept the fles.

I use Firefox since about 1995. I looked in about:Crash (first time ever), there were to reports, both unsubmitted: 69990c58-1a5c-40a3-9141-666607416103 6/22/2020, 1:23 AM e6f0688e-73e4-4c19-8e0a-01ec3c28e996 2/22/2019, 4:09 PM I have submitted them both now.

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load.

I've:

- scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled

Nothing works. WHAT CAN I DO TO FIX IT???

Ever since Firefox updated to version 85, I have been unable to stream anything. Netflix tells me I need to install Microsoft's Media Feature pack. Nope! I am running Windows 7 Home Premium (NOT the "N" version) so I have Windows Media Player installed already. I also cannot stream SiriusXM stations, Apple TV+, Spotify, CNN videos.....basically anything that involves streaming. YouTube videos still work however.

It's definitely a problem with the Firefox browser because all the above streaming sites work just fine under a different browser (Chrome). I have cleared the cache, I have started Firefox in Safe Mode, I have unchecked hardware acceleration.....NOTHING works!

Help please! I really don't want to refresh Firefox and lose all my settings.

Have always been able to access county dept. of public health website but now get the following message:

SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 18:48:35 UTC

Am able to access website using IE and Chrome. Any suggestions about how to fix problem? Thanks.

When I try to save a web page to the site https://megalodon.jp/ I see a message like this (https://megalodon.jp/pc/get_simple/decide):

取得 出来 ま せ ん で し た。

お 手 数 お か け い た し ま す。 現在 、 特定 の 条件 の 取得 に お い て 「ロ ボ ッ ト」 と 考 え ら れ る 取得 は 禁止 さ れ て い ま す。

This is not the case in other browsers.

Hello! I use Firefox 56.0 in my computer with Win 7. When I try to update my Firefox to recent version for example 72.0, I have a great problem. When I reboot my computer after the update, I lost my desktop which becomes "new" like a new computer! Please help me to resolve this problem. Thank you!

G Feng

So I've been experiencing a rather annoying bug/issue, and I have a work around for it, but I would love if anyone could help me figure out the issue at hand. I couldn't find a relevant, up to date solution for this issue.

Basically, certain websites (the most notable being Reddit) will eventually no longer load. In fact, it won't even try to load. I will click a link from a Google search, or even just type in the URL for Reddit directly, and Firefox just does nothing. No error, no loading, nothing. The tab will stay blank with the URL listed as the name of the tab. I can't seem to tell if other browsers have this issue as it requires a bit of use/time to pass, but it doesn't seem to be an issue in Explorer. It isn't JUST Reddit, but it's only a couple of sites that this occurs on.

I do have a workaround --- if I tell Firefox to "Forget This Website" - suddenly it will work again. I will be logged out and see the default page due to having deleted all saved dated - but the site will work (for maybe a day) before I have to forget it again.

If this was a once a month type issue it wouldn't be a big deal, but the fact that I have to constantly re-do my local settings because of this is frustrating.

I am running Windows 10 and my Firefox version is 85.0 (64-bit). I have tried disabling any add-ons such as my AdBlocker, however that does not fix the issue.

Hi,

This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process.

Luckily, I had backed up my bookmarks earlier in the day but unfortunately not my history.

Is there any way to get it back?

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

I haven't been able to open a website (remnote.io ) on Firefox It is a blank white screen I cleared cache data and tried again, it didn't work The website worked on Chromium, I was hoping to get it to work on Firefox, since all my add-ons etc. Are on it.

Hi I know I have asked this before, but it is still something I want to do. I want to prevent Firefox from automatically updating itself. I know there is a box for this in options but this doesn't prevent automatic updates: a known issue. I have tried all manner of about: config settings registry edits etc. but I still cannot prevent Firefox from updating. As Firefox apparently cannot update without removing all my settings addins etc. it becomes more and more like I am having to hold its hand each and every time. Gone are the days when software worked for you, now you have to sist back and continually waste time restoring settings and addins: but only if Firefox decides they remain of use, whether I want them or not. I then have to either start from scratch by manually reinstalling them, or find another as Firefox no longer lists them. I find this "we know better than you " attitude is unnacceptable. Does anyone else share my thoughts that software should do what the end user wants it to and not what the provider wants?

Good day,

Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Telegraaf I have to log in just once, but since a few weeks I have to log in every time. In firefox settings I have "remember history" on.