Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (xem thêm)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Đã được hỏi bởi Stu48 2 ngày trước

Đã được trả lời bởi cor-el 1 ngày trước

  • Đã giải quyết

www.wp.pl portal not working correctly anymore

Hello, since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It… (xem thêm)

Hello,

since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It obviously happens to all pages, articles, services related to wp.pl. I cannot open a single page from wp.pl domain without issues. Before it was working completely fine, all of this started to occur for no reason. Also, it happens to wp.pl only. All other pages/portals/platforms function normally. I checked on different browsers - IE, Edge, Chrome and it works fine. I also cleared cache/cookies/browser history in Firefox and this didn't help at all. Therefore there must be something wrong with Firefox browser. Could you please investigate?

Thanks, Jacek

Đã được hỏi bởi fjacek 1 tuần trước

Đã được trả lời bởi fjacek 2 ngày trước

  • Đã giải quyết

Where Does Firefox Store Locations of Used Websites?

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site. First, I am running Firefox on Ubuntu, but Ubuntu is not … (xem thêm)

This the second time I am entering this problem -- the first time Firefox refused to let me return to this site.

First, I am running Firefox on Ubuntu, but Ubuntu is not relevant because the same issue occurs in Windows.

Whenever I access a file, for example, one at https://species.wikimedia.org/wiki/Chioneosoma, its color (which is programmable) changes from a light bluish green to a deeper violet. Where is this color-difference stored? I have thousands of WikiSpecies files I have accessed, and they all show the violet "accessed" color if I ever have opened the file to read its contents. The problem is that when Ubuntu has to be reinstalled, I can add references to all my files, but the color-changes seem to be lost. This is a serious issue, because I currently have over 50,000 files referenced (and saved in my directory file:///home/jwill/Documents/WikiSpecies/Animalia_Plantae_8) and am still adding to them!

I think the storage location must be somewhere in one or more of the following files ('_' replaced '/'):

   _home_jwill_.mozilla
   _home_jwill_.cache_mozilla_firefox 
   _home_jwill_.cache_MM_firefox
   _usr_lib_firefox

Can you please tell me where the list of accessed files is stored? Whenever I enter a referenced directory, to access it, the color changes; so, Firefox must be able to store a reference to each new referenced directory name.

Đã được hỏi bởi jwill1000000 4 ngày trước

Đã được trả lời bởi jwill1000000 3 ngày trước

  • Đã giải quyết

why did my firefox crash

bp-186b028e-4571-4ea8-8dd6-e13c40211120 bp-b9a18a59-0808-43e2-a103-0c4580211120 bp-88a97ccf-6ac8-4669-9265-a1e3b0211120 bp-1c47ef47-258a-4ad6-92ee-97aee0211120 bp… (xem thêm)

bp-186b028e-4571-4ea8-8dd6-e13c40211120

bp-b9a18a59-0808-43e2-a103-0c4580211120

bp-88a97ccf-6ac8-4669-9265-a1e3b0211120

bp-1c47ef47-258a-4ad6-92ee-97aee0211120

bp-8652fdde-3903-4415-8dc8-10cf20211120

bp-13ade298-bb74-45ca-8912-af80c0211120

Đã được hỏi bởi 2102395503 1 tuần trước

Đã được trả lời bởi FredMcD 1 tuần trước

  • Đã giải quyết

How does Mozilla Support rate Questions?

So far i asked a handful questions here. Some are being replied while others are ignored. How do i get more attention on my questions and how is determined if they are im… (xem thêm)

So far i asked a handful questions here. Some are being replied while others are ignored. How do i get more attention on my questions and how is determined if they are important or not? support.mozilla.org behaves in a wired way here, it's not like a Forum. Im certain admins have full sight over all topics here while a normal user like me, feels pretty lost.

Why do some questions show the amount of views while others dont? -See attached screenshots https://i.postimg.cc/QtyPZ0Nh/1.png https://i.postimg.cc/q7QSjp9t/2.png

Đã được hỏi bởi Firefox_Beginner 2 tuần trước

Đã được trả lời bởi andmagdo 2 tuần trước

  • Đã giải quyết

Lost all my Google account passwords from stored passwords on firefox

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google accoun… (xem thêm)

I store passwords on firefox account and use sync to share passwords across devices. I did not delete any passwords on any device. recently, I saw that only google account passwords are missing and rest passwords are intact in saved passwords. my google passwords have been stored since a long time. all my old and recent stored passwords are shown in firefox but only my google account passwords are gone on all the devices. I tried login-backup.json but there is no change in passwords shown. need help.

Đã được hỏi bởi vvons 4 tuần trước

Đã được trả lời bởi jonzn4SUSE 3 tuần trước

  • Đã giải quyết

Firefox Will Not Load, Crashes Before Opening Even in Safe Mode

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly … (xem thêm)

I was using Firefox, had one window open...browser was moving slowly so closed it. When I went to reopen-even in safe mode-it loads windows I had open and then suddenly crashes...I cannot refresh it as I have a lot of custom settings and bookmarks...this is the crash report I keep getting, can anyone help me please?

AdapterDeviceID: 0x1f08 AdapterDriverVersion: 27.21.14.6137 AdapterSubsysID: 37591028 AdapterVendorID: 0x10de AvailablePageFile: 82962862080 AvailablePhysicalMemory: 19456344064 AvailableVirtualMemory: 138524369985536 BuildID: 20210927210923 CPUMicrocodeVersion: 0xea ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1635919426 DOMIPCEnabled: 1 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=85.93) InstallTime: 1633592264 JSOutOfMemory: Reported LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["usp10.dll","wscapi.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","wsock32.dll","twinapi.dll","DWrite.dll","ondemandconnroutehelper.dll","InputHost.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","Bcp47Langs.dll","wininet.dll","wshbth.dll","AudioSes.dll","ColorAdapterClient.dll","mscms.dll","WindowManagementAPI.dll","textinputframework.dll","twinapi.appcore.dll","msi.dll","dbgcore.dll","dbghelp.dll","msimg32.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","iertutil.dll","urlmon.dll","webauthn.dll","avrt.dll","srvcli.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","FWPUCLNT.DLL","winhttp.dll","MMDevAPI.dll","propsys.dll","rasadhlp.dll","winnsi.dll","dhcpcsvc.dll","npmproxy.dll","dhcpcsvc6.DLL","version.dll","wtsapi32.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","d3d11.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","userenv.dll","sspicli.dll","profapi.dll","bcrypt.dll","cfgmgr32.dll","gdi32full.dll","wintrust.dll","crypt32.dll","ucrtbase.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","shlwapi.dll","advapi32.dll","combase.dll","nsi.dll","msvcrt.dll","psapi.dll","SHCore.dll","kernel32.dll","msctf.dll","oleaut32.dll","imm32.dll","setupapi.dll","ole32.dll","user32.dll","shell32.dll","ws2_32.dll","gdi32.dll","clbcatq.dll","sechost.dll","rpcrt4.dll","imagehlp.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","freebl3.dll","nssckbi.dll","osclientcerts.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0x3e98, AdapterSubsysID2: 37591028, AdapterDriverVersion2: 27.20.100.9664FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 398 StartupCrash: 0 StartupTime: 1635919379 SystemMemoryUsePercentage: 43 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210927210923","version":"93.0","vendor":"Mozilla","displayVersion":"93.0","platformVersion":"93.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":32573,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19043,"windowsUBR":1288},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"NVIDIA GeForce RTX 2060","vendorID":"0x10de","deviceID":"0x1f08","subsysID":"37591028","RAM":6144,"driver":"C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvdd.inf_amd64_0a539bf579a84773\\nvldumd.dll","driverVendor":null,"driverVersion":"27.21.14.6137","driverDate":"1-21-2021","GPUActive":true},{"description":"Intel(R) UHD Graphics 630","vendorID":"0x8086","deviceID":"0x3e98","subsysID":"08591028","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"27.20.100.9664","driverDate":"6-1-2021","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"refreshRate":59,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":59,"pseudoDisplay":false}],"features":{"compositor":"none","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":null,"antispyware":null,"firewall":null}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.page":3,"browser.urlbar.suggest.quicksuggest":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.used":3,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 19188:"IPC I/O Parent",13336:"Timer",19200:"Link Monitor #1",19184:"Socket Thread",5796:"Permission",7716:"JS Watchdog",4504:"Cache2 I/O",2168:"Cookie",3088:"TaskController Thread #0",5404:"TaskController Thread #1",3028:"TaskController Thread #2",2812:"TaskController Thread #3",2248:"TaskController Thread #5",2260:"TaskController Thread #6",2808:"TaskController Thread #7",2244:"TaskController Thread #4",13280:"Worker Launcher",17440:"WindowsVsyncThread",5812:"Renderer",14148:"WRWorker#7",6228:"WRWorker#2",6580:"WRWorker#4",17568:"WRWorker#3",16376:"WRWorker#1",17896:"WRWorker#0",9128:"WRWorkerLP#0",20316:"WRWorker#5",17888:"WRWorker#6",10812:"WRWorkerLP#1",17900:"WRWorkerLP#2",17908:"WRWorkerLP#3",8324:"WRWorkerLP#4",14844:"WRWorkerLP#5",4840:"WRWorkerLP#6",18944:"WRWorkerLP#7",13048:"WinCompositor",13784:"Compositor",4916:"ImageIO",7344:"IPDL Background",10672:"QuotaManager IO",2556:"DOM Worker",2596:"IndexedDB #1",13388:"StreamTrans #13",7140:"StreamTrans #15",15148:"StreamTrans #16",2792:"StreamTrans #17",10504:"StyleThread#0",10792:"StyleThread#1",2564:"StyleThread#2",10612:"StyleThread#3",10340:"StyleThread#4",17572:"StyleThread#5",8240:"ImageBridgeChld",5424:"BgIOThreadPool #1",18548:"TRR Background",2636:"Untrusted Modules",6308:"DOM Worker",6128:"IndexedDB #2",6324:"StreamTrans #18",18012:"SwComposite",16816:"WRSceneBuilder#2",19804:"WRRenderBackend#2",10508:"WRSceneBuilderLP#2",5388:"IPC Launch",17600:"GMPThread",16624:"ProcessHangMon",9644:"BackgroundThreadPool #2",16472:"ProxyResolution",7620:"DNS Resolver #1",12932:"DNS Resolver #2",11160:"HTML5 Parser",8136:"SwComposite",20468:"WRSceneBuilder#3",14720:"WRSceneBuilderLP#3",3124:"WRRenderBackend#3",4488:"SwComposite",13012:"WRSceneBuilder#4",6548:"WRSceneBuilderLP#4",13016:"WRRenderBackend#4",120:"SwComposite",13272:"WRSceneBuilder#5",8900:"WRSceneBuilderLP#5",17040:"WRRenderBackend#5",16392:"SwComposite",20324:"WRSceneBuilder#6",14380:"WRSceneBuilderLP#6",14456:"WRRenderBackend#6",16604:"DNS Resolver #3",15036:"DNS Resolver #4",8404:"DNS Resolver #5",16428:"DNS Resolver #6",16984:"DNS Resolver #7",15128:"DNS Resolver #8",15228:"SSL Cert #1",11396:"SSL Cert #2",2732:"SSL Cert #3",19292:"SSL Cert #4",13468:"StreamTrans #19",4588:"StreamTrans #20", Throttleable: 1 TotalPageFile: 100727177216 TotalPhysicalMemory: 34155184128 TotalVirtualMemory: 140737488224256 URL: about:blank UptimeTS: 463.12 Vendor: Mozilla Version: 93.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Đã được hỏi bởi Jhcbiinoc 3 tuần trước

Đã được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Enabling addons on per website basis

Hi, I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet. This is imho a big flaw in the privac… (xem thêm)

Hi,

I found some discussion related (https://discourse.mozilla.org/t/disable-add-ons-on-specific-website/33693) but no solution yet.

This is imho a big flaw in the privacy of users.

There are trivial cases, for example if I use a YouTube downloader plugin, I obviously want it to monitor my browsing ONLY when I'm on youtube.com...

And there are some critical cases: when I browse my web banking, or when I go on some trading website, I don't want my financial operations to be at risk because of an add-on that is very useful everywhere but on those site.

However, I don't want to exclude all the add-ons for those website too, that would be just too much.

I think there's already a coding base in place, since you can disable each add-on when using private windows. This could be enhanced by having a system of whitelist/blacklist instead. And this feature would actually make more sense than using a private window.

Another way would be to have this feature on per container, instead of per website, than would work well too.

People have different activities, and some requires useful plugins, that are very specific. I mean Keepass's add-on (for example) is useful everywhere, but many add-ons are related to one activity at a time.

For example, if I'm a marketer and want to analyze website, I'll use add-ons for having stats on metadata or keywords or even real time reports from Alexa or from AliExpress, etc...

But when I'm reading my email, I'm not happy those add-ons can see my data.

That would be tedious to disable all those plugins every time I change activity, especially since we are productive humans so obviously we need to alternate those activities doing multitask all the time.

And the private window option is not flexible enough for that kind of multitasking, when containers are.

I hope this helps everyone understand clearly why I think my request is not only a real user need, but also currently a flaw in users privacy since most people will not trade the comfort of their add-ons for some privacy concern they don't always understand...

I know this is some kind of feature request more than ask for help, but https://qsurvey.mozilla.com/s3/FirefoxInput/ is out of service so I don't know where to address my concern here.

Thanks for helping me pushing this idea forward.

Đã được hỏi bởi Stopi 1 tháng trước

Đã được trả lời bởi Seburo 1 tháng trước

  • Đã giải quyết

New institutional web site missing key function which they say should be visible.

In using financial institution web site (new version), it requets 3rd party cookies and cross site tracking, which I allowed using shield. However, one important functio… (xem thêm)

In using financial institution web site (new version), it requets 3rd party cookies and cross site tracking, which I allowed using shield. However, one important function on site will not even show on screen. Any other setting changes need?

Đã được hỏi bởi JGumaer 4 tuần trước

Đã được trả lời bởi FredMcD 3 tuần trước

  • Đã giải quyết

Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (xem thêm)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Đã được hỏi bởi grayhoang 1 tháng trước

Đã được trả lời bởi grayhoang 1 tháng trước

  • Đã khóa

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT [email address] as i have no longer got access to it

Đã được hỏi bởi donovangregg 1 tháng trước

Trả lời lần cuối bởi Seburo 1 tháng trước

  • Đã khóa

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (xem thêm)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Đã được hỏi bởi donovangregg 1 tháng trước

Trả lời lần cuối bởi Seburo 1 tháng trước

  • Đã giải quyết

Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (xem thêm)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

Đã được hỏi bởi stephenp1394 2 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

Hmm. We're having trouble finding that site

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links… (xem thêm)

Ever since I started using Firefox which was months ago, I've been getting this "Hmm. We're having trouble finding that site" page multiple times a day when opening links to various websites. Refreshing the page makes it load correctly. I've tried troubleshooting this in the past but didn't spend too much effort, but enough is enough. Things I have tried:

  • Disabling all extensions
  • Disabling hardware acceleration
  • I am using the default theme so there's nothing to disable there
  • Clearing the cache
  • Checking my internet connection (I'm connected and everything else works)
  • Flushing my DNS
  • Resetting Windows, which included reinstalling Firefox (I did this to fix something else, but still)
  • Disabling IPv6 and DNS prefetching
  • I am not using a Proxy

I feel like I've tried everything. What else can I do?

Đã được hỏi bởi ederyaviv 1 tháng trước

Đã được trả lời bởi ederyaviv 1 tháng trước

  • Đã giải quyết

AD Blocker Message

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site … (xem thêm)

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Đã được hỏi bởi ericbates 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

firefox will not load any pages and launches with a dialog box that displays nothing.

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinki… (xem thêm)

I have had this issue before and uninstalling and reinstalling has fixed it in the past. Today when I opened firefox it prompted me to update , which I did without thinking. Subsequently, it stopped working. I have tried: restarting my PC, running in troubleshooting mode( it wouldn't even open when I tried this), uninstalling and reinstalling using the internet installer, uninstalling and reinstalling using the offline installer ( tried on multiple hard drives, so I don't think hardware failure is the issue), installing an older version of fire fox, and installing the 32 bit version instead of the 64 bit version. The attached images show what displays upon trying to launch firefox. nothing loads, not typing an address into the search bar, not clicking on a bookmark, the only UI element that will display is the 3 horizontal line setting menu.

Đã được hỏi bởi ecbs5001 2 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Firefox 78 (Debian Stable) cannot access certain websites other browsers can

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found … (xem thêm)

Hello, I'm running Firefox 78 on fresh Debian Stable installation and I cannot access certain websites. I followed step-by-step the instructions by Mozilla Support found here, with no result. Of course, I tried completely uninstalling and reinstalling Firefox, renaming .mozilla folder to create a new settings folder, deleting .cache/mozilla etc. I use no proxy, and I can visit all those certain websites form other browsers of this installation. And I'm looking for a solution for more than 2 weeks now. Any help is welcome!

Đã được hỏi bởi johnservetas 1 tháng trước

Đã được trả lời bởi johnservetas 1 tháng trước

  • Đã giải quyết

php based web site no longer displays correctly in Firefox but is OK in other browsers

I have a home website that was written using php well over 10 years ago. Except for family updates, it has changed little and displayed correctly using firefox and other… (xem thêm)

I have a home website that was written using php well over 10 years ago. Except for family updates, it has changed little and displayed correctly using firefox and other browsers. Firefox is my preferred browser. A couple of months ago, it stopped displaying correctly in firefox but continues to display correctly w/o issues in Edge, and other browsers.

I note it displays in a basic form in firefox, links to other pages and content are shown and operable, but not displayed (correctly) as it does in Edge and others. I am on the latest version of Win Pro 10.

I posted the problem the end of August and received a number of suggestions. I went through the steps suggested (using troubleshoot amongst other suggestions) and none of the suggestions resolved the issue. My suspicion is that something in a relatively recent update of firefox has issues with my php based code. I do not use a "web tool" but write the source myself. I started writing websites with html decades ago and got the bug to use php years back.

If anyone has the interest (or curiosity) to look at the website in firefox and edge and my source code and see if they see the issue I would be glad provide the link to my website.

Đã được hỏi bởi kenw4 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Master password problem.

Can anyone help me with a master password issue? The box appears at the appropriate time but I am unable to enter any text into the box. I point and click in the text spa… (xem thêm)

Can anyone help me with a master password issue?

The box appears at the appropriate time but I am unable to enter any text into the box. I point and click in the text space but the cursor does not appear and nothing happens when I start typing.

The sign in button is grey although I can click on it and the box briefly disappears then reappears asking for the password again. The cancel button works and closes the box.

I do not have the same problem on my Android mobile and I can access my passwords on my phone but not on my Windows laptop.

Thanks in advance, Grant.

Đã được hỏi bởi Mr G 1 tháng trước

Đã được trả lời bởi Mr G 1 tháng trước