Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

FF 53.x freezes and locks up my PC

Hi, since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Al… (xem thêm)

Hi,

since the update to FF 53.0 (and now also with 53.0.2) I've had it freeze on me 5 times and every time it also completely locked up my PC - mouse was frozen, Ctrl+Alt+Del didn't work, gave it 10 minutes but was still frozen afterwards - and I had to shut my PC down forcefully.

My system: FF 53.0.2 (32 bit) Win 7 (64 bit) 16gb RAM FF Addons: NoScript & AdBlock Plus

No changes in terms of add ons, no Windows updates or new programs that could have caused this. The only programs running in the background are/were my anti-virus/anti-malware programs, Skype, Outlook, Rainmeter and my mouse driver (all of which I've used for at least the last 6 months). The first two times it happened when I tried to restore tabs from the "oops, that shouldn't have happened" page and the last 3 times when I opened a new tab (with 1-2 other tabs open at max, usually only an empty one!). The 3rd time was 2 weeks ago, the 4th time on May 9th when I opened a new tab after clicking on one of my tiles on the "new tab" page (no other tabs were open at the same time!). Today it happened again! I installed a bunch of Windows updates a couple of days ago and this time I had Minecraft loading up and was watching a movie (DVD) in VLC (no Outlook running this time) but when I opened a second tab in FF, the picture froze again. The weird part is that the sound of the movie kept playing but it didn't let me move the mouse or open the Task Manager. I've never had a video run at the time of the freeze, so I don't know if Windows would have still kept playing the sound the other times.

I can play really hardware-intensive games that use 50+% of my cpu (not that there are a lot that do) and a lot of my gpu's power/VRAM and/or RAM (sometimes goes as high as overall 13gb/16gb) but I've never had any freezes just with games + watching a video at the same time, it always happens while opening a website through one of the tiles or a new tab directly in FF 53.x!

Asked by Neph 3 năm trước

Last reply by MichaelNicholas 2 năm trước

  • Đã lưu trữ

No add ons, themes, extensions showing in "add ons" menu

After installing v65, when I go to the addons menu, no items are showing. Evidence exist they are there 1/ I have addons working quite well with this version, I tried a … (xem thêm)

After installing v65, when I go to the addons menu, no items are showing. Evidence exist they are there 1/ I have addons working quite well with this version, I tried a new theme which after a few re-starts, eventually took hold 2/ when I do open add ons menu, there is evidence that there is a list there, but they are only place holders. My mouse shows a blue line around the entire field, but absolutely nothing inside... like a white out. So I can't uninstall themes, even though I have installed a trial one... nothing at all appears. HELP!

Asked by pik94 1 năm trước

Last reply by FredMcD 1 năm trước

  • Đã lưu trữ

History, bookmarks stop working after using Firefox for a while

I'm running into a frequent problem. After using firefox for an amount of time, my bookmarks and history become "frozen". The bookmark become kind of "read-only", I can'… (xem thêm)

I'm running into a frequent problem. After using firefox for an amount of time, my bookmarks and history become "frozen".

The bookmark become kind of "read-only", I can't add, remove, or move any bookmarks at all.

As for history, pressing Ctrl-H still shows the links I visited, but all sites I visited after firefox "freezing" disappears once I restart the browser. All visited links don't change color to deep blue either.

As a result, I need to restart Firefox frequently. What is going on?

Asked by jk192564 1 năm trước

Last reply by cor-el 10 tháng trước

  • Đã lưu trữ

Having issues with saving and history

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the … (xem thêm)

"Save Link as" isn't working at all. When I try it, either nothing happens at all, or when something does happen, I can't save a file. When something does happen and the folder location where I'm trying to save it opens, it just says "dwn" in the filename box. And I can't save anything I try to save.

And when I "left click" when trying to save something, it just says "connecting..." and after a couple minutes, it will let me save the file I'm attempting to save. But if what I'm trying to save a file and the link has a limit, it always expires before I get to save it.

I've tried Safe Mode, restarting Firefox to factory state, I've uninstalled it completely and reinstalled it, cleared history, cache, and cookies, but nothing has worked.

And also when I cleared the history, my address bar wasn't cleared at all.

Please help me with this, it's getting really frustrating.

Asked by kmc524 5 năm trước

Last reply by FredMcD 5 năm trước

  • Đã lưu trữ

FireFox crash on start up

Not sure what happened. on Thursday June 18th, I was using Firefox, checking facebook, emails and banking, when it froze and locked up my pc. I had to do a hard restart o… (xem thêm)

Not sure what happened. on Thursday June 18th, I was using Firefox, checking facebook, emails and banking, when it froze and locked up my pc. I had to do a hard restart on my pc by holding the power button, when I tried to open Firefox again, it again locked up on start and crashed out my pc once again and did the same steps to get my pc running again. so i got on the support page and did the process requesting to fix the issues, but nothing worked.

I check my crash report folder to see if a report made, but last report was back in 2014 in the fall time, nothing for the new issues. then I unistalled Firefox and any files that was told to in the forum, and re installed FireFox again, but that did not work, it just crashed once again and locking up the pc. I've tried to get into safe mode but it crashed and lock up the pc again, I don't what else to do, I love Firefox, and need it for many things i do, since only browser that is supported by many websites and games. now having to use another browser until i fix FireFox crashing on start up.

Asked by gvipercb 4 năm trước

Last reply by jscher2000 4 năm trước

  • Đã lưu trữ

temp file error message when trying to download on Windows 10

Athabasca University forces its student to use this browser. So I have no choice.... This is the error message I get when I try to install the Windows 10 version on Septe… (xem thêm)

Athabasca University forces its student to use this browser. So I have no choice.... This is the error message I get when I try to install the Windows 10 version on September 21st, 2016 : C:\Users\my name\AppData\Local\Temp\INH268~1\EnigmaEncode.exe

Please help! Thank you.

Asked by notagamer 3 năm trước

Last reply by John99 3 năm trước

  • Đã lưu trữ

Firefox Quantum Version 61.0 (32-bit) updated automatically i lost my profile Data(Bookmark ,Cookies etc )

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode … (xem thêm)

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.

Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750


Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles

5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903


I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

Asked by Usman123 1 năm trước

Last reply by jscher2000 1 năm trước

  • Đã lưu trữ

Crashing of Firefox frequently

Below are the Report ID details for the crash reports : 1) bp-3329a068-e4fd-4717-9cf2-343da2160225 2) bp-018480cf-1a98-499a-af3f-a82002160225 3) bp-69e73dff-9de3-4150-94… (xem thêm)

Below are the Report ID details for the crash reports :


1) bp-3329a068-e4fd-4717-9cf2-343da2160225

2) bp-018480cf-1a98-499a-af3f-a82002160225

3) bp-69e73dff-9de3-4150-94b3-4c25f2160223

4) bp-855fe47f-21f1-458f-a020-8e6622160223

5) bp-36120f46-3b05-46bb-9e2d-5b6ec2160223

In a day Firefox crashes for more than 10 times and I need an immediate resolutions

Regards, Bharath

Asked by BharathAnanth123 4 năm trước

Last reply by jscher2000 4 năm trước

  • Đã lưu trữ

Firefox memory leak causing slow and stuttery performance

So recently my Firefox browser has been leaking memory like crazy going up to 1.7 GB in used RAM. It starts off fine when I first open it, but progressively gets worse ov… (xem thêm)

So recently my Firefox browser has been leaking memory like crazy going up to 1.7 GB in used RAM. It starts off fine when I first open it, but progressively gets worse over time, making scrolling a choppy and painful task. This started with version 28.0 but I've since upgraded to 29.0 and the problem persisted. I've done hours of research on the problem and have tried all the following solutions, to no avail:

- Turning off hardware acceleration/smooth scrolling/auto scrolling - Creating a new profile - Completely uninstalling and reinstalling Firefox - Running it in safe mode (still lagged, even in safe mode!)

Has anyone found any real solution to this problem?

Asked by fzieba 6 năm trước

Last reply by ninjawriter222 5 năm trước

  • Đã lưu trữ

A program called pc keeper has attached itself to my Mozilla Firefox, and I am no longer able to use it. Even uninstalling and reinstalling is a no fix.

Yesterday I discovered a pop-up attached to my Mozilla Firefox, it was essentially a white box, with a grey bar inside, which I dangerously clicked as it would not allow … (xem thêm)

Yesterday I discovered a pop-up attached to my Mozilla Firefox, it was essentially a white box, with a grey bar inside, which I dangerously clicked as it would not allow me to close or access my Mozilla. Clicking the box revealed an ad for something call PC Keeper which now also shows in my remembered links as being in a second window. I was forced to shut down my computer to close the Mozilla, making all my links unavailable to me, and ultimately had to uninstall it from my computer. I attempted to reinstall a new version, but, again found this PC Keeper attached to it, it's white window firmly locking everything up, and forcing me again to uninstall the program. Please, find me a way to once more have my Mozilla without this PC Keeper.

Asked by AzizalSaqr 5 năm trước

Last reply by jscher2000 5 năm trước

  • Đã lưu trữ

Embedded web pages won't display my java scripting on a certain site, but works fine when I view it from the server. How can I fix this so anyone can see it?

I have created a couple of small pages that i have embedded into another web site. The embedded pages wont display on that site in FireFox but works on Chrome with no pro… (xem thêm)

I have created a couple of small pages that i have embedded into another web site. The embedded pages wont display on that site in FireFox but works on Chrome with no problem. How can I fix this so others on FireFox can view these embedded pages? I didn't know it couldn't be displayed until tonight and I have been looking for a fix since I was told. Some may see a solid white box and others see a grey box with a plugin is needed to view this content. However, if I view the pages I created on the server they work fine in FireFox. Just not when embedded into another web site. I'm stumped...

Asked by JeremyChristopher74 4 năm trước

Last reply by cor-el 4 năm trước

  • Đã lưu trữ

On Windows XP 32 bit OS repeated attempts to do clean re-install but crash report warning always comes up and I can't enter safe mode

only clue to this was at the same time Microsoft Security Essentials would not scan and the firefox crash page showed up. I uninstalled Microsoft Security Essentials comp… (xem thêm)

only clue to this was at the same time Microsoft Security Essentials would not scan and the firefox crash page showed up. I uninstalled Microsoft Security Essentials completely and did a clean re-install of Firefox but i keep getting crash immediately when i try to start firefox. holding shift and trying to start does the same thing.

Asked by Jsr7711 2 năm trước

Last reply by FredMcD 2 năm trước

  • Đã lưu trữ

pages not loading in firefox

https://input.mozilla.org/en-US/feedback/firefox/40.0/#moreinfo does not load. I can enter the info/feedback but when I click submit, I get a blank page. for example, thi… (xem thêm)

https://input.mozilla.org/en-US/feedback/firefox/40.0/#moreinfo

does not load. I can enter the info/feedback but when I click submit, I get a blank page.

for example, this page will not load:

http://www.allmusic.com/artist/rick-astley-mn0000354722/songs but the page that links to it: http://www.allmusic.com/artist/MN0000354722/biography

loads just fine.

Asked by matt621 4 năm trước

Last reply by jscher2000 4 năm trước

  • Đã lưu trữ

Firefox 45 hangs at browser start-up

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else… (xem thêm)

So, so far so good except for one thing with the update to Firefox 45. When I start the browser up, my whole screen hangs and freezes for a good 25 seconds. Anyone else having this problem? When it first happened I thought I'd be manually restart my computer as I couldn't even get into my task manager and the cursor was unmoveable.

Asked by FireFoxFan1 4 năm trước

Last reply by John99 4 năm trước

  • Đã lưu trữ

I've twice gotten a banner that says, "Want to try something new in Firefox?" and has a button labeled "get it now," and another button for "more info."

Is this legit, or is it malware? It happened once a day or two ago, and then again today. (I took a screenshot, but it is not uploading for some reason.)

Asked by concernedbybanner 3 năm trước

Last reply by cor-el 3 năm trước

  • Đã lưu trữ

I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (xem thêm)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve 2 năm trước

Last reply by guigs 2 năm trước

  • Đã lưu trữ

extension ShareONGab not working

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same proble… (xem thêm)

im using firefox Quantum 63.0.3 (64-bit) and i used ShareOnGab but the last few weeks get error message. I deleted and reinstalled the extension but still the same problem. Any idea?

Asked by HHinKL 1 năm trước

Last reply by McCoy 1 năm trước

  • Đã lưu trữ

Firefox 48.0.2 and Hangs

So, it seems 48.0.2 is having the same early problem as 48.0, which was only fixed by an in between update. I'm getting random hangs later in my browsing session forcing… (xem thêm)

So, it seems 48.0.2 is having the same early problem as 48.0, which was only fixed by an in between update. I'm getting random hangs later in my browsing session forcing me to to close out and reopen Firefox. I've done what they always tell you to do with hangs. The sessionstore.js file doesn't seem to exist when I close out, so I can't delete it. Then there are conflicting suggestions about hardware acceleration, with Firefox help pages saying to make sure it's turned off, but then in my last complaint about 48.0 an editor telling me to leave it on.

Again, help.

Asked by FireFoxFan1 3 năm trước

Last reply by gary 3 năm trước