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  • Đã giải quyết

javascript void 0 error

Hi all, I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way when i click on chat now button, it… (xem thêm)

Hi all,

I have an error where i try to go to website this https://www.telstra.com.au/contact-us/plans-products/fixed-services#lp:2way

when i click on chat now button, it does nothing. I have installed the latest firefox ver 76, whitelist this webstie, untick pop up block, install shockwave flash 32

even if i go directly to livechat link which that button suppose to go this: https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2fTCOM%3aCrowdsupport%3aConsumer

it still doesn't help because it simply show javascript void 0

anyone can help? thank you

Asked by ahupito1 4 ngày trước

Answered by cor-el 4 ngày trước

  • Đã giải quyết

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (xem thêm)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 1 ngày trước

Answered by AlexandreP 1 ngày trước

  • Đã giải quyết

Firefox 76.0.1 not playing embedded Twitter videos

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I… (xem thêm)

On the entertainment media site Buzzfeed, clicking on a post of an embedded Twitter video gives me a blank white image. No error message like "Unable to play the file". I did a clear history, cache & cookies and refreshed Firefox. I ran the apt update for Ubunto. It had been operating smoothly in the past. If I go to Twitter, it plays. It just goes blank when I click on the video embedded in the post.

Thank you for any assistance.

Asked by varices 2 tuần trước

Answered by varices 1 tuần trước

  • Đã giải quyết

Youtube does not auto play on start up

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it st… (xem thêm)

When I have a youtube video play as soon as FF start up it does not. It shows the video picture then the triangle appears in the middle waiting to be clicked before it starts to play.

Is that normal?

Asked by Mace2 2 tuần trước

Answered by Mace2 2 tuần trước

  • Đã giải quyết

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (xem thêm)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden 3 tuần trước

Answered by Phayden 2 tuần trước

  • Đã giải quyết

When clicking “Play” on Roblox, it just opens a new tab and brings me to the homepage of Roblox.

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I … (xem thêm)

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

Asked by Conrad Jordan 2 tuần trước

Answered by Conrad Jordan 2 tuần trước

  • Đã giải quyết

No window opens when Firefox is clicked on, but runs in the background for each time it is clicked. Cursor repeatedly flickers or spins after opening.

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the … (xem thêm)

I work in IT and multiple users are having this same issue. It seems to have started at the same time about a week ago. When clicking on Firefox, no window opens and the cursor begins to rapidly flicker or spin. There is no error message given. When checking Task Manager, there are multiple instances of Firefox running. Trying to "End Task" on each instance proves futile because it seems that they are constantly refreshing (which is probably why the cursor flickers). Trying to run the command "taskkill /f /im /firefox.exe" sometimes works and sometimes doesn't, even in Administrative mode. The only sure fire ways to get the cursor to stop flickering and/or close the program is to restart the machine or uninstall Firefox. However, if Firefox is clicked on again after restarting, it goes back to flickering and no window ever opens.

Things I've tried:

1. Using "End Task" in Task Manager

2. Running CMD and using taskkill /f /im /firefox.exe multiple times.

3. Restarting the machine.

4. Clearing ALL temp files from the machine.

5. Uninstalling and Reinstalling Firefox

6. Uninstalling, deleting Mozilla folders from Program Files, Program Files (x86), and Reinstalling

7. Checking to make sure Firefox is not blocked by the firewall or anti-virus.

8. Uninstalling, deleting Mozilla folders from Program Files and Program Files (x86), Deleting Profile data from AppData\Local\Mozilla\Firefox, then Reinstalling

Nothing seems to be working. Any ideas?

Asked by CoNiGMa 1 tháng trước

Answered by CoNiGMa 3 tuần trước

  • Đã giải quyết

Firefox isn't showing forms on our website created with Formidable Forms

Hi there, I work for a small UK based charity and we use our website to take orders for our programmes, we deliver DARE programmes in the UK. Our website is https://lifes… (xem thêm)

Hi there,

I work for a small UK based charity and we use our website to take orders for our programmes, we deliver DARE programmes in the UK.

Our website is https://lifeskills-education.co.uk.

We use WordPress as our CMS and use Formidable Forms to create forms for people to place orders; these forms work fine in Chrome and Edge, but will not display in Firefox. I have tried everything, disabling third party scripts, all plugins, themes and more, but Firefox refuses to show them. It sees the HTML, but when inspected the HTML is greyed out. It is not greyed out on Chrome.

https://lifeskills-education.co.uk/resources/the-dare-primary-programme/ is the page where an order form should show on the left above the fold. It is titled Place an Order.

There is nothing I can find anywhere that can help me with this issue, Google has come up blank and I am not a web developer so don't have the tech chops to track this down.

Any help appreciated. Thanks.

Stuart

Asked by thebastion 1 tháng trước

Answered by cor-el 1 tháng trước

  • Đã giải quyết

What is this: <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> FF looks for PWs?

<meta charset="utf-8"> <script charset="utf-8" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" type="text/javascript"></s… (xem thêm)

<meta charset="utf-8"> <script charset="utf-8" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" type="text/javascript"></script> <meta content="width=device-width, initial-scale=1" name="viewport"> <title>了解 Mozilla — Mozilla</title> <meta content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 " name="description"> <meta content="website" property="og:type"> <meta content="Mozilla" property="og:site_name"> <meta content="zh_TW" property="og:locale"> <meta content="https://www.mozilla.org/zh-TW/about/" property="og:url"> <meta content="https://www.mozilla.org/media/img/mozorg/mozilla-256.4720741d4108.jpg" property="og:image"> <meta content="了解 Mozilla" property="og:title"> <meta content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 " property="og:description"> <meta content="262134952380" property="fb:page_id"> <meta content="summary" name="twitter:card"> <meta content="@mozilla" name="twitter:site"> <meta content="mozilla.org" name="twitter:domain"> <meta content="Firefox" name="twitter:app:name:googleplay"> <meta content="org.mozilla.firefox" name="twitter:app:id:googleplay"> <meta content="Firefox" name="twitter:app:name:iphone"> <meta content="989804926" name="twitter:app:id:iphone"> <meta content="Firefox" name="twitter:app:name:ipad"> <meta content="989804926" name="twitter:app:id:ipad"> <link href="https://www.mozilla.org/media/img/favicons/mozilla/apple-touch-icon.8cbe9c835c00.png" rel="apple-touch-icon" sizes="180x180" type="image/png"> <link href="https://www.mozilla.org/media/img/favicons/mozilla/favicon-196x196.2af054fea211.png" rel="icon" sizes="196x196" type="image/png"> <link href="https://www.mozilla.org/media/img/favicons/mozilla/favicon.d25d81d39065.ico" rel="shortcut icon"> <link href="https://www.mozilla.org/zh-TW/about/" rel="canonical"> <link href="https://www.mozilla.org/en-US/about/" hreflang="x-default" rel="alternate"> <link href="https://www.mozilla.org/be/about/" hreflang="be" rel="alternate" title="Беларуская"> <link href="https://www.mozilla.org/bs/about/" hreflang="bs" rel="alternate" title="Bosanski"> <link href="https://www.mozilla.org/cs/about/" hreflang="cs" rel="alternate" title="Čeština"> <link href="https://www.mozilla.org/cy/about/" hreflang="cy" rel="alternate" title="Cymraeg"> <link href="https://www.mozilla.org/da/about/" hreflang="da" rel="alternate" title="Dansk"> <link href="https://www.mozilla.org/de/about/" hreflang="de" rel="alternate" title="Deutsch"> <link href="https://www.mozilla.org/el/about/" hreflang="el" rel="alternate" title="Ελληνικά"> <link href="https://www.mozilla.org/en-CA/about/" hreflang="en-CA" rel="alternate" title="English (Canadian)"> <link href="https://www.mozilla.org/en-GB/about/" hreflang="en-GB" rel="alternate" title="English (British)"> <link href="https://www.mozilla.org/en-US/about/" hreflang="en" rel="alternate" title="English"> <link href="https://www.mozilla.org/en-US/about/" hreflang="en-US" rel="alternate" title="English (USA)"> <link href="https://www.mozilla.org/es-AR/about/" hreflang="es-AR" rel="alternate" title="Español (de Argentina)"> <link href="https://www.mozilla.org/es-CL/about/" hreflang="es-CL" rel="alternate" title="Español (de Chile)"> <link href="https://www.mozilla.org/es-ES/about/" hreflang="es" rel="alternate" title="Español"> <link href="https://www.mozilla.org/es-ES/about/" hreflang="es-ES" rel="alternate" title="Español (de España)"> <link href="https://www.mozilla.org/es-MX/about/" hreflang="es-MX" rel="alternate" title="Español (de México)"> <link href="https://www.mozilla.org/eu/about/" hreflang="eu" rel="alternate" title="Euskara"> <link href="https://www.mozilla.org/fr/about/" hreflang="fr" rel="alternate" title="Français"> <link href="https://www.mozilla.org/fy-NL/about/" hreflang="fy" rel="alternate" title="Frysk"> <link href="https://www.mozilla.org/fy-NL/about/" hreflang="fy-NL" rel="alternate" title="Frysk"> <link href="https://www.mozilla.org/gn/about/" hreflang="gn" rel="alternate" title="Avañe'ẽ"> <link href="https://www.mozilla.org/hu/about/" hreflang="hu" rel="alternate" title="magyar"> <link href="https://www.mozilla.org/ia/about/" hreflang="ia" rel="alternate" title="Interlingua"> <link href="https://www.mozilla.org/id/about/" hreflang="id" rel="alternate" title="Bahasa Indonesia"> <link href="https://www.mozilla.org/it/about/" hreflang="it" rel="alternate" title="Italiano"> <link href="https://www.mozilla.org/ka/about/" hreflang="ka" rel="alternate" title="ქართული"> <link href="https://www.mozilla.org/lt/about/" hreflang="lt" rel="alternate" title="Lietuvių"> <link href="https://www.mozilla.org/nb-NO/about/" hreflang="nb-NO" rel="alternate" title="Norsk bokmål"> <link href="https://www.mozilla.org/nl/about/" hreflang="nl" rel="alternate" title="Nederlands"> <link href="https://www.mozilla.org/nn-NO/about/" hreflang="nn-NO" rel="alternate" title="Norsk nynorsk"> <link href="https://www.mozilla.org/pl/about/" hreflang="pl" rel="alternate" title="Polski"> <link href="https://www.mozilla.org/pt-BR/about/" hreflang="pt-BR" rel="alternate" title="Português (do Brasil)"> <link href="https://www.mozilla.org/pt-PT/about/" hreflang="pt" rel="alternate" title="Português"> <link href="https://www.mozilla.org/pt-PT/about/" hreflang="pt-PT" rel="alternate" title="Português (Europeu)"> <link href="https://www.mozilla.org/rm/about/" hreflang="rm" rel="alternate" title="rumantsch"> <link href="https://www.mozilla.org/ro/about/" hreflang="ro" rel="alternate" title="Română"> <link href="https://www.mozilla.org/ru/about/" hreflang="ru" rel="alternate" title="Русский"> <link href="https://www.mozilla.org/sk/about/" hreflang="sk" rel="alternate" title="slovenčina"> <link href="https://www.mozilla.org/sl/about/" hreflang="sl" rel="alternate" title="Slovenščina"> <link href="https://www.mozilla.org/sq/about/" hreflang="sq" rel="alternate" title="Shqip"> <link href="https://www.mozilla.org/sr/about/" hreflang="sr" rel="alternate" title="Српски"> <link href="https://www.mozilla.org/sv-SE/about/" hreflang="sv" rel="alternate" title="Svenska"> <link href="https://www.mozilla.org/sv-SE/about/" hreflang="sv-SE" rel="alternate" title="Svenska"> <link href="https://www.mozilla.org/tr/about/" hreflang="tr" rel="alternate" title="Türkçe"> <link href="https://www.mozilla.org/uk/about/" hreflang="uk" rel="alternate" title="Українська"> <link href="https://www.mozilla.org/vi/about/" hreflang="vi" rel="alternate" title="Tiếng Việt"> <link href="https://www.mozilla.org/zh-CN/about/" hreflang="zh" rel="alternate" title="中文"> <link href="https://www.mozilla.org/zh-CN/about/" hreflang="zh-CN" rel="alternate" title="中文 (简体)"> <link href="https://www.mozilla.org/zh-TW/about/" hreflang="zh-TW" rel="alternate" title="正體中文 (繁體)"> <link href="https://www.mozilla.org/media/css/l10n/zh-TW/intl.5ca4d5c6b3f5.css" media="screen,projection,tv" rel="stylesheet"> <link href="https://www.mozilla.org/media/css/BUNDLES/protocol-core.9e72b5c2515e.css" rel="stylesheet" type="text/css"> <link href="https://www.mozilla.org/media/css/BUNDLES/about.a17e2dfef87d.css" rel="stylesheet" type="text/css">

Asked by Jan Christian Anker 1 tháng trước

Answered by jscher2000 1 tháng trước

  • Đã giải quyết

no history ===> add-ons don't work anymore (Firefox 75.0)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug? Pr… (xem thêm)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug?

Previously, Firefox had the option of clearing history on exit while the add-ons were still working, which I think is a much better option! (Or is this option still available? I can not find him.)

Asked by Aventurijn 1 tháng trước

Answered by jscher2000 1 tháng trước

  • Đã giải quyết

Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (xem thêm)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

Asked by soundengineer 1 tháng trước

Answered by soundengineer 1 tháng trước

  • Đã giải quyết

My Firefox on Mac crashed after message to quarantine Ransomware. Reinstalled v75, now working but only opens with Profile Manager using terminal command.

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files. I run Mac Os 10.… (xem thêm)

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files.

I run Mac Os 10.14.6 and have never had any previous problems. After quarantining these files I quit Firefox and then could not open it. I therefore deleted the .app and reinstalled Firefox 75. I can only start up Firefox by using the Terminal Command window using the Profile manager. I created a new profile but cannot see my old profile within the Profile Manager. I can find the old profile under Profile's in Application Support/Users. So despite having a new default set created, I still cannot get the Firefox.app to open by clicking on it. I have now deleted the old profile and still cannot open the Firefox app from the dock or applications folder.

help please!

I could never find out why I got the message "Ransomware may be trying to access my computer", except two files have appeared in my bin; Edgar Poe Murder and Righteous Games.

Any help appreciated.

Asked by blcweb 1 tháng trước

Answered by blcweb 1 tháng trước

  • Đã giải quyết

Browser does not load "https://overdrive.in". Gives error.

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to o… (xem thêm)

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to open it now. - Cleared history and cache and cookies. - Check for the ipv6, DNS prefetch and No proxy fixes in firefox. - No malware found via BItdefender, Panda Cloud and Malwarebytes.

It specifically fails to load with the following error code: An error occurred while processing your request. Reference #97.15e51cb8.1587195116.5338f60

Any pointers ?

Asked by rocker.manoranjan 1 tháng trước

Answered by rocker.manoranjan 1 tháng trước

  • Đã giải quyết

upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (xem thêm)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Asked by Mark C 1 tháng trước

Answered by philipp 1 tháng trước

  • Đã giải quyết

Embedded maps not loading for certain websites

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine) There are two embedded ma… (xem thêm)

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine)

There are two embedded maps on here that don't load:
   https://www.nytimes.com/interactive/2020/us/coronavirus-us-cases.html
And the main map on here won't load, and its my first time using this site:
   https://www.zumper.com/apartments-for-rent/new-york-ny

Here's what I've tried in solving this issue:

 - Turned off the Enhanced Tracking Protection for each of these sites
 - Disabled all of my extensions and restarted FF
 - Started FF in Safe Mode
But none of these fixed the issue. The only thing that works so far is to use a brand new FF profile, and then the embedded maps will load on these sites.
So, why doesn't Safe Mode work? What is it about my main profile that is causing the maps not to load?
Btw, I'd prefer not to rebuild my profile from scratch, as it would take lots and lots of time to get everything set back up again in the new profile.
Thanks, Darren

Asked by Darren 1 tháng trước

Answered by Darren 1 tháng trước