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Every day half of my bookmarks disappear and I have to restore them

I am running Win 10 with Firefox v58.0.1 Every day, at least once per day, I loose about half of my bookmarks. Most often it happens overnight, when I come back to my des… (xem thêm)

I am running Win 10 with Firefox v58.0.1

Every day, at least once per day, I loose about half of my bookmarks. Most often it happens overnight, when I come back to my desktop in the morning. I rarely shutdown at night, just leave everything up and running. When this happens, I have to go to "import and backup"/restore/then pick a restore date and reinstall the bookmarks. I always get a message afterwards saying "Unable to process the backup file", but the bookmarks are restored.

Today, I must have lost my bookmarks at least four times. What can I do to stop this from happening? It is a time waster and annoying.

Đã được hỏi bởi George777 3 năm trước

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Bookmarks and backups disappeared. Worked fine at last shutdown, next startup gone, no updates. How do I fix?

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting compute… (xem thêm)

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

Đã được hỏi bởi zelo 3 năm trước

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Lost all my settings

Hello I just got the new update and it has deleted all my Firefox/Addon settings. Is there anyway to get them back? Thank you, Biohazard42.

Đã được hỏi bởi Biohazard 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (xem thêm)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

Đã được hỏi bởi AlatorreInWA 5 tháng trước

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Some bookmarks are suddenly gone

Mac 10.12.6 Firefox 59.0.2 Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back. How do I find out the reason… (xem thêm)

Mac 10.12.6 Firefox 59.0.2

Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back.

How do I find out the reason and solve this problem

Đã được hỏi bởi jeakmc 2 năm trước

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Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (xem thêm)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Đã được hỏi bởi Rupi 1 năm trước

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Does Firefox store "All Bookmarks" or autosaves to C:? What's the filenames? Dave

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x… (xem thêm)

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x86)\Mozilla Firefox the directory is dated 5/23, the day before the crash, so something got updated, but the most recent date on files in the directory is 5/10, including the file firefox..application..505kb. When I double-click it and go Bookmarks>All Bookmarks>Import and Backup>Restore there's no file dates in May except the one created yesterday when I was trying to find a way to get a missing bookmark directory and its contents recovered. Thus: How can I get my missing bookmarks back? Are they on the rescued C: (as some kind of "Favorites" file), or "in the cloud" somewhere? Is the firefox file I mention above the correct file to double-click? All help is immensely appreciated. Thanks, Dave

Đã được hỏi bởi DistressedasHeck 2 năm trước

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (xem thêm)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

Đã được hỏi bởi coolprash 2 năm trước

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (xem thêm)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

Đã được hỏi bởi ProfessorCNut 2 năm trước

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Bookmark lost

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused b… (xem thêm)

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused by a firefox upgrade.

Đã được hỏi bởi aeouxy 2 năm trước

Đã được trả lời bởi jscher2000 2 năm trước

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Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (xem thêm)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

Đã được hỏi bởi jennyleis 9 tháng trước

Đã được trả lời bởi FredMcD 9 tháng trước

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cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (xem thêm)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Đã được hỏi bởi intarest 3 năm trước

Đã được trả lời bởi intarest 3 năm trước

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Lost all data after regular update

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the pro… (xem thêm)

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

Đã được hỏi bởi puchu6 3 năm trước

Đã được trả lời bởi puchu6 3 năm trước

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (xem thêm)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Đã được hỏi bởi Aaron123 2 năm trước

Đã được trả lời bởi Aaron123 2 năm trước

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YouTube History and (video progress bar) is not saved when I use Firefox as browser

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube ag… (xem thêm)

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube again. Then i checked again the history and saw that it was saving. Later without any changes in Firefox settings (including addons), the problem began starting again. I still don't understand why it is happening. The addons that i have installed are: Kaspersky Protection, Malwarebytes, uBlock Origin and Privacy Pass. This problem doesn't happen when i use Chrome Browser with same extensions.

Đã được hỏi bởi algent 2 năm trước

Đã được trả lời bởi algent 2 năm trước

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every bit of my previous firefox is gone

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my prev… (xem thêm)

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

Đã được hỏi bởi eric_the_red 2 năm trước

Đã được trả lời bởi eric_the_red 2 năm trước

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firefox - my profile is missing and nothing works

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got … (xem thêm)

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

Đã được hỏi bởi David Lumley 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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logins.json.corrupt has zero length - opensuse linux

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, inc… (xem thêm)

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, including my backup.

-rw------- 1 david42 users 1151 Oct 5 13:49 logins.json -- this is the newly created file holding my login here and my email account. -rw------- 1 david42 users 0 Sep 30 10:18 logins.json.09302019 -rw------- 1 david42 users 0 Sep 30 14:35 logins.json-1.corrupt -rw------- 1 david42 users 0 Sep 30 14:37 logins.json-2.corrupt -rw------- 1 david42 users 0 Oct 5 13:27 logins.json-3.corrupt -rw------- 1 david42 users 0 Sep 30 11:22 logins.json.corrupt

This is linux so the AVG problem doesn't apply.

NAME="openSUSE Leap" VERSION="15.0" ID="opensuse-leap" ID_LIKE="suse opensuse" VERSION_ID="15.0" PRETTY_NAME="openSUSE Leap 15.0" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"

Firefox 60.8.0esr (64-bit)

Đã được hỏi bởi dvdmaven 1 năm trước

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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (xem thêm)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

Đã được hỏi bởi lourdes.santaballa 1 năm trước

Đã được trả lời bởi lourdes.santaballa 1 năm trước

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Profile Missing, nothing works!

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible. I don't have a caches folder I can remove the contents of the appli… (xem thêm)

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

Đã được hỏi bởi matthewaudio 4 tháng trước

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