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Firefox crashes

Every page with a video on it (even Youtube and Instagram) will crash the tab! The crash happens in safe mode too! Crash Report #1 ID: 49f883f9-f9c2-4111-bee9-26bd7018100… (xem thêm)

Every page with a video on it (even Youtube and Instagram) will crash the tab!

The crash happens in safe mode too!

Crash Report #1 ID: 49f883f9-f9c2-4111-bee9-26bd70181008

Crash Report #2 ID: 77d8ab6d-a54d-44a1-8537-50b520181008

Most Recent Crashes:

3821f8d4-b13e-468f-a1e6-f6ec50181008

ff1a61cc-2d95-4b44-8126-e172d0181006

d2e3d2d9-7555-47f7-b3c1-0afe60181001

0e10eede-554f-4c6c-8fdb-193020181001

80545949-1703-4e18-b5bb-78e5d0181001

Đã được hỏi bởi DarkSuniuM 2 năm trước

Đã được trả lời bởi DarkSuniuM 2 năm trước

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Not able to recover previous session after Firefox update and crash

Hello, my problem is as follows: I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so … (xem thêm)

Hello, my problem is as follows:

I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so i tried open it again. Right that moment the update window showed up and somehow Firefox crashed. When i opened it again, my previous session was lost and i have no way of retrieving it. There is no option popping up in the menu that says 'Restore Session' and other methods that i have seen online are a bit difficult to understand.

Also the sessions i can recover are all after Firefox kinda crashed/Firefox updated so i don't know how to get my old session back. The session i want to recover is before i updated to Firefox 62.0 on the 10th, September. (Time stamp would be around 5:30pm CEST)

Oh and i have seen this thread (https://support.mozilla.org/en-US/questions/1204253) and i tried doing it, but the session i want back is not there.... does that mean worst case scenario happened and i won't be able to get my session back? ;____;


This may be a dumb question but would reseting my windows version to 9th, September help? I mean it would erase the update i did for Firefox and should (as much as i know <.<) also reset the setting for Firefox to yesterday's ones correct? But would that help since my problem is on the net surface and not a computer problem >.>


ps: i wanted to upload pictures but it somehow doesn't let me, so if you need them, please tell me and i will try to send them.

Đã được hỏi bởi JaVe94 2 năm trước

Đã được trả lời bởi jscher2000 2 năm trước

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Firefox crash on 2008R2 Terminal Server for all users

Hi all, looking for some help on this one. https://crash-stats.mozilla.com/report/index/7fdf825e-c0b4-4604-872b-8f5160180912 https://crash-stats.mozilla.com/report/index/… (xem thêm)

Hi all, looking for some help on this one.

https://crash-stats.mozilla.com/report/index/7fdf825e-c0b4-4604-872b-8f5160180912 https://crash-stats.mozilla.com/report/index/d47a7909-5d39-4f4f-913a-7cf2c0180912

All users on the terminal server experience the crash, and the Mozilla Crash Reporter afterwards. Firefox crashes after about 1minute being open, regardless of website I can force a tab to crash by opening a site with video eg. youtube.com First occurred 10/9/18

Tried: safe mode, uninstalling, restarting, reinstalling normal, ESR, v60, v52, x64, x86 Tried: Deleted Mozilla folder in: Program Files, AppData, Registry Works on same OS in same environment

Đã được hỏi bởi browsing 2 năm trước

Đã được trả lời bởi philipp 2 năm trước

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Firefox won't start.

Im using Firefox Developer 63.0b2 x64 on Windows 7 x64. Since last update, i can't start Firefox normally. Process appears in task manager, but there is no Firefox window… (xem thêm)

Im using Firefox Developer 63.0b2 x64 on Windows 7 x64. Since last update, i can't start Firefox normally. Process appears in task manager, but there is no Firefox window. After few seconds process closes. I've tried to run profile manager, but the same thing is happening. I've also tried reinstalling Firefox - it works to the next Firefox restart. It looks very similar to these threads: https://support.mozilla.org/questions/1179822#answer-1019375 https://support.mozilla.org/questions/1181740#answer-1021470 https://support.mozilla.org/questions/1181405#answer-1022798 https://support.mozilla.org/questions/1182572#answer-1023413 https://support.mozilla.org/questions/1182847#answer-1024290 But I have no Logitech drivers installed... Does anyone have any idea what to do about that?

Đã được hỏi bởi Distaff 2 năm trước

Đã được trả lời bởi Distaff 2 năm trước

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Constant crashing

Hello I've been experiencing constant crashing of Firefox for the whole day. Every time I open a heavy site like YouTube it crashes and I have to reopen it and it's fine … (xem thêm)

Hello

I've been experiencing constant crashing of Firefox for the whole day. Every time I open a heavy site like YouTube it crashes and I have to reopen it and it's fine after that.

Report ID Date Submitted bp-130caf18-2826-4587-bf2c-839a60180921 21-Sep-18 8:05 PM bp-df2e53b1-436d-4a30-bfc3-d7ccf0180921 21-Sep-18 8:05 PM bp-1cfd03cc-5d70-438b-af2d-f2cad0180921 21-Sep-18 8:03 PM bp-7a862a0e-95af-4101-8215-e75540180921 21-Sep-18 8:02 PM bp-da2f5ee7-e7ed-406c-980a-b08ff0180921 21-Sep-18 8:01 PM bp-f45de11a-a5dd-40cb-a7f4-be69e0180921 21-Sep-18 7:57 PM

Đã được hỏi bởi Laamatynnyri 2 năm trước

Đã được trả lời bởi Shadow110 2 năm trước

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Firefox crashes

FF crash at start , normal and safe mode, checked bitdefender and windows defender for possible blocks from them but can't see anything. Nightly is also installed and is… (xem thêm)

FF crash at start , normal and safe mode, checked bitdefender and windows defender for possible blocks from them but can't see anything. Nightly is also installed and is working normaly Crash ID: bp-8601ecf8-da07-4948-a872-866c90180921

Đã được hỏi bởi Xical 2 năm trước

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what is the difference between load tab and show tabs

Can someone tell me the difference between show all tabs from last time and load tabs. I'm trying to figure out why Firefox slows down and eventually crashes. I have clos… (xem thêm)

Can someone tell me the difference between show all tabs from last time and load tabs. I'm trying to figure out why Firefox slows down and eventually crashes. I have close to 300 tabs but I have clicked on only a few. The rest I though were dormant. Still after a few days FF slows down. The last time I decided to restart FF I clicked on File and waited 17 minutes for the drop down menu that let me click on Exit. 23 minutes later FF crashed. So whatever is going on in the background has to be involved with why this is happening. The FF interface by the way had been closed for about 20 minutes before I got the crash notice. This is not about running MBAM,buying a new machine or upgrading to the ESR. to fix the problem. It's academic. i want to know why because all the recommendations to upgrade in the past have not improved the situation and recent upgrades made things worse. I will be doing the ESR upgrade in time but I want to be able to launch this version as well perhaps as a different user.

Đã được hỏi bởi DavidSorge 2 năm trước

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Unhandled exception at 0x00007FF836A36FB1 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x0000029F7A02DFDC.

Hi Mozilla, I am experiencing repeated crashes when opening Firefox (both standard and developer versions). The crash happens within 30 seconds of opening Firefox. The be… (xem thêm)

Hi Mozilla,

I am experiencing repeated crashes when opening Firefox (both standard and developer versions). The crash happens within 30 seconds of opening Firefox. The behavior just before the crash involves a slight hang, and then a crash.

I am able to debug with Visual Studio, and can see the following error message: Unhandled exception at 0x00007FF836A36FB1 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x0000029F7A02DFDC.

I have tried many, many avenues, including: - Freshly reinstalling Windows 10 Enterprise - Running Firefox as Admin - Starting Firefox in Safe Mode - Refreshing Firefox - Reinstalling Firefox - Disabling/Enabling hw acceleration - Running a malware scan - Installing all necessary Windows updates

If I have some time, I will likely get the latest source and run it locally in debug. However, I am a C# dev, and not a C++ dev, so it may not be all that helpful.

Firefox Details: v62.0

PC Details: i7-7700K GTX 1080 16GB DDR4 @ 3200 Samsung Evo 960 EVO

The Firefox AppData folder is empty, and I am unable to find a proper crash report for you, but I do have a disassembly from Visual Studio. It seems to be crashing in _sk_gather_bgra_hsw().

Any help would be greatly appreciated!

Please let me know if you need any further info.

Cheers, Keagan

Disassembly info:

Unhandled exception at 0x00007FF836A36FB1 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x0000029F7A02DFDC.

Breakpoint: 00007FF8222A2FB1 vpgatherdd ymm8,dword ptr [r8+ymm0*4],ymm3

DISASSEMBLY (Address: _sk_gather_bgra_hsw()):

00007FF8222A2F07  ?? ?? 00007FF8222A2F08  ?? ?? 00007FF8222A2F09  ?? ?? 00007FF8222A2F0A  ?? ?? 00007FF8222A2F0B  ?? ?? 00007FF8222A2F0C  ?? ?? 00007FF8222A2F0D  ?? ?? 00007FF8222A2F0E  ?? ?? 00007FF8222A2F0F  ?? ?? 00007FF8222A2F10  ?? ?? 00007FF8222A2F11  ?? ?? 00007FF8222A2F12  ?? ?? 00007FF8222A2F13  ?? ?? 00007FF8222A2F14  ?? ?? 00007FF8222A2F15  ?? ?? 00007FF8222A2F16  ?? ?? 00007FF8222A2F17  ?? ?? 00007FF8222A2F18  ?? ?? 00007FF8222A2F19  ?? ?? 00007FF8222A2F1A  ?? ?? 00007FF8222A2F1B  ?? ?? 00007FF8222A2F1C  ?? ?? 00007FF8222A2F1D  ?? ?? 00007FF8222A2F1E  ?? ?? 00007FF8222A2F1F  ?? ?? 00007FF8222A2F20  ?? ?? 00007FF8222A2F21  ?? ?? 00007FF8222A2F22  ?? ?? 00007FF8222A2F23  ?? ?? 00007FF8222A2F24  ?? ?? 00007FF8222A2F25  ?? ?? 00007FF8222A2F26  ?? ?? 00007FF8222A2F27  ?? ?? 00007FF8222A2F28  ?? ?? 00007FF8222A2F29  ?? ?? 00007FF8222A2F2A  ?? ?? 00007FF8222A2F2B  ?? ?? 00007FF8222A2F2C  ?? ?? 00007FF8222A2F2D  ?? ?? 00007FF8222A2F2E  ?? ?? 00007FF8222A2F2F  ?? ?? 00007FF8222A2F30  ?? ?? 00007FF8222A2F31  ?? ?? 00007FF8222A2F32  ?? ?? 00007FF8222A2F33  ?? ?? 00007FF8222A2F34  ?? ?? 00007FF8222A2F35  ?? ?? 00007FF8222A2F36  ?? ?? 00007FF8222A2F37  ?? ?? 00007FF8222A2F38  ?? ?? 00007FF8222A2F39  ?? ?? 00007FF8222A2F3A  ?? ?? 00007FF8222A2F3B  ?? ?? 00007FF8222A2F3C  ?? ?? 00007FF8222A2F3D  ?? ?? 00007FF8222A2F3E  ?? ?? 00007FF8222A2F3F  ?? ?? 00007FF8222A2F40  ?? ?? 00007FF8222A2F41  ?? ?? 00007FF8222A2F42  ?? ?? 00007FF8222A2F43  ?? ?? 00007FF8222A2F44  ?? ?? 00007FF8222A2F45  ?? ?? 00007FF8222A2F46  ?? ?? 00007FF8222A2F47  ?? ?? 00007FF8222A2F48  ?? ?? 00007FF8222A2F49  ?? ?? 00007FF8222A2F4A  ?? ?? 00007FF8222A2F4B  ?? ?? 00007FF8222A2F4C  ?? ?? 00007FF8222A2F4D  ?? ?? 00007FF8222A2F4E  ?? ?? 00007FF8222A2F4F  ?? ?? 00007FF8222A2F50  ?? ?? 00007FF8222A2F51  ?? ?? 00007FF8222A2F52  ?? ?? 00007FF8222A2F53  ?? ?? 00007FF8222A2F54  ?? ?? 00007FF8222A2F55  ?? ?? 00007FF8222A2F56  ?? ?? 00007FF8222A2F57  ?? ?? 00007FF8222A2F58  ?? ?? 00007FF8222A2F59  ?? ?? 00007FF8222A2F5A  ?? ?? 00007FF8222A2F5B  ?? ?? 00007FF8222A2F5C  ?? ?? 00007FF8222A2F5D  ?? ?? 00007FF8222A2F5E  ?? ?? 00007FF8222A2F5F  ?? ?? 00007FF8222A2F60 xabort 0FFh 00007FF8222A2F63 push qword ptr [rax+48FFFFFFh] 00007FF8222A2F69 lods dword ptr [rsi] 00007FF8222A2F6A vpbroadcastd ymm2,dword ptr [rax+0Ch] 00007FF8222A2F70 vpcmpeqd ymm3,ymm3,ymm3 00007FF8222A2F74 vpaddd ymm2,ymm2,ymm3 00007FF8222A2F78 vxorps ymm8,ymm8,ymm8 00007FF8222A2F7D vmaxps ymm0,ymm8,ymm0 00007FF8222A2F81 vminps ymm0,ymm0,ymm2 00007FF8222A2F85 vpbroadcastd ymm2,dword ptr [rax+10h] 00007FF8222A2F8B vpaddd ymm2,ymm2,ymm3 00007FF8222A2F8F vmaxps ymm1,ymm8,ymm1 00007FF8222A2F93 vminps ymm1,ymm1,ymm2 00007FF8222A2F97 mov r8,qword ptr [rax] 00007FF8222A2F9A vcvttps2dq ymm1,ymm1 00007FF8222A2F9E vpbroadcastd ymm2,dword ptr [rax+8] 00007FF8222A2FA4 vpmulld ymm1,ymm2,ymm1 00007FF8222A2FA9 vcvttps2dq ymm0,ymm0 00007FF8222A2FAD vpaddd ymm0,ymm1,ymm0 00007FF8222A2FB1 vpgatherdd ymm8,dword ptr [r8+ymm0*4],ymm3 00007FF8222A2FB7 vpand ymm0,ymm8,ymmword ptr [_sk_srcover_bgra_8888_sse2_lowp+788h (07FF8222D2FA0h)]

Đã được hỏi bởi mr-kg 2 năm trước

Đã được trả lời bởi mr-kg 2 năm trước

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Opening any www address in a new tab results in crashing tab

see attached error message, that's independing from the address entered OS version LINUX 4.15.0 Firefox version 61.0.1 Reporting PC isn't that one problem occurred. A res… (xem thêm)

see attached error message, that's independing from the address entered OS version LINUX 4.15.0 Firefox version 61.0.1 Reporting PC isn't that one problem occurred. A restart of Firefox solved the problem for the moment.

Đã được hỏi bởi RoSc 2 năm trước

Đã được trả lời bởi philipp 2 năm trước

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Firefox crashes

It doesn't matter what I'm doing, Firefox crashes. I did not have this problem before your latest update a couple of days ago. This is so aggravating I'm ready to find … (xem thêm)

It doesn't matter what I'm doing, Firefox crashes. I did not have this problem before your latest update a couple of days ago. This is so aggravating I'm ready to find another browser. I can't read any article in my newsfeed without it crashing and I was looking at my mail on Google + and it crashed three times until I gave up. Please fix this. The latest update is terrible. Also, the icons at the time for home, download, printer, etc., are so light, you can barely see them. This last update was terrible. Please fix it!!! Firefox is definitely broken!!!

Đã được hỏi bởi wilsonsteeup@frontiernet.net 2 năm trước

Đã được trả lời bởi FredMcD 2 năm trước

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Unusual crashes

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same h… (xem thêm)

I haven't had a firefox crash in a long time, and this one seemed particularly odd because it started out with individual tabs crashing, then the browser, then the same happening again as the browser restored itself. I had since updated Firefox to the version that came out the same day and rebooted and it hasn't yet happened again, but I would like some help diagnosing if this is a deeper issue or just a fluke, as another application (the OSRS game client) seemed to close itself, albeit with no message, alongside Firefox while everything else was stable.

Event viewer showed four application errors listing:

ntdll.exe
nvapi.dll
nvtmmon.exe

As well as ntdll.exe alongside firefox.exe

I am not sure what this means, if those came from outside or inside firefox's operation.

Here are my crash reports related to the incident:

bp-f214e660-8d5d-4d28-9d65-bc4b30180906
bp-89089d16-b8af-4394-9ad3-58aca0180906
bp-9a0cca78-56a0-4173-b7bd-7734a0180906

Thank you for any help.

Đã được hỏi bởi rareliving 2 năm trước

Đã được trả lời bởi user633449 2 năm trước

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Firefox crashes

CentOS 6 with KDE desktop upgraded today via standard Centos yum repos to Firefox Quantum 60.1.0esr (64bit) Every dialogue that involves a file manager (eg upload in a we… (xem thêm)

CentOS 6 with KDE desktop upgraded today via standard Centos yum repos to Firefox Quantum 60.1.0esr (64bit)

Every dialogue that involves a file manager (eg upload in a website, browse in preferences, open a file in the browser Ctrl+O, and import a certificate into the Certificate Manager - there may be more I havn't found yet) causes Firefox to crash with no crash messages or other dialogue.

I have tried: (on 2 different computers both with CentOS & KDE and Firefox Quantum 60.1.0esr (64bit) ) Restarting with all Add-ons disabled Removing all add-ons, plug-ins and extensions and restarting Deleting the profile and starting from scratch Removing Firefox via Yum and reinstalling

Nothing has any impact on the browser crashing when any dialogue involving displaying a file manager was involved.

Any thoughts would be very gratefully received.

Đã được hỏi bởi thejanitor 2 năm trước

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ONE website crashes my modem - only with Firefox.

Sorry, but this is a repeat of an old problem, with a new glitch. This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my … (xem thêm)

Sorry, but this is a repeat of an old problem, with a new glitch.

This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1."

I have updated to the latest Firefox, and still have the problem on the computer.

I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?

Đã được hỏi bởi _Howard 2 năm trước

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Firefox crashes

I had many tabs open at once in only one window. My disk came to 0 bytes of free space and the browser closed suddenly after some time. Even before freeing up space, I co… (xem thêm)

I had many tabs open at once in only one window. My disk came to 0 bytes of free space and the browser closed suddenly after some time. Even before freeing up space, I could reopen it and even restore my session. After deleting the folder /var/cache and restarting the OS, Firefox just wouldn't open, it just crashes, offer the option to quit or restart but clicking restart just makes the Mozilla Crash Reporter to open again.

Crash ID: bp-cc3c0dc7-ca8c-489c-bc26-6c2410180616

Don't know if it's of any help, but trying to open it through the terminal (with or without -safe-mode) the following lines are shown: ExceptionHandler::GenerateDump cloned child 7950 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

Đã được hỏi bởi npessoa 2 năm trước

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Firefox crashing with error AppHangB1 after clean install.

After many years of Firefox usage it has suddenly started crashing with the error as below (I've extracted the details from from Win 10). I've tried an installation from … (xem thêm)

After many years of Firefox usage it has suddenly started crashing with the error as below (I've extracted the details from from Win 10). I've tried an installation from scratch i.e. no add-ons etc and still it crashes. Can you help. Many thanks, John Peart.

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 60.0.2.6730 Application Timestamp: 5b16d65f Hang Signature: e98c Hang Type: 134217728 OS Version: 10.0.16299.2.0.0.256.48 Locale ID: 2057 Additional Hang Signature 1: e98c8f522b790e3dcece48f0ac06630d Additional Hang Signature 2: 201d Additional Hang Signature 3: 201d3e5904aa8a4a3c1336b8d3395747 Additional Hang Signature 4: e98c Additional Hang Signature 5: e98c8f522b790e3dcece48f0ac06630d Additional Hang Signature 6: 201d Additional Hang Signature 7: 201d3e5904aa8a4a3c1336b8d3395747

Extra information about the problem Bucket ID: 84d333b177cf6640d440ec4a8a04ed24 (1459426084155354404)

Đã được hỏi bởi Benniso 2 năm trước

Đã được trả lời bởi Tomatoshadow2 2 năm trước

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Firefox Continously Crashing

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently… (xem thêm)

Latest version of Fx being used on Win 10, version 1803. Browser has started crashing every few minutes. Crashes even in Safe Mode. Have not had this issue until recently. NOT a Win 10 problem as all other browsers work fine for as long as I have them open. Currently using the Fx Developer Edition which is NOT crashing at all.

Not clicking the Share Data button as this is the Developer Edition.

Any ideas or solutions that are viable?

Đã được hỏi bởi Foxy Der Fox 2 năm trước

Đã được trả lời bởi philipp 2 năm trước

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firefox crash in youtube after amd gpu driver update

so i update my amd gpu and when im trying to play youtube vdeo its keep crashing tried disable add ones and hardware acceleration i attach the crash report ffc90fb4-1d56… (xem thêm)

so i update my amd gpu and when im trying to play youtube vdeo its keep crashing

tried disable add ones and hardware acceleration

i attach the crash report

ffc90fb4-1d56-4105-8f89-db79d0180529

Đã được hỏi bởi danielpiro 2 năm trước

Đã được trả lời bởi PavelkoT 2 năm trước