Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã giải quyết

opening a website

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their… (xem thêm)

https://read.amazon.com/kindle-library is now not allowing me to go onto the website. I've tried talking to Amazon customer support but they can't find a problem on their end. It says:

The connection has timed out

The server at read.amazon.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

I haven't had a problem with the website before and every other website I have tried works fine. It's just that one. I have added it to my exceptions list for add ons but it didn't fix it.

Được hỏi bởi paige.a.erwin 2 tháng trước

Được trả lời bởi paige.a.erwin 2 tháng trước

Server not found

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server". I ha… (xem thêm)

I'm trying to access my https://mypay.dfas.mil account, but, though previously all was well, now an error message tells me that you "can't connect to the server".

I have a network connection, but apparently Firefox may no longer have "permission to access to the web". I'm sure this is wrong because I can still access pretty much everything in the normal way, including other government sites, such as Social Security, using the Login.gov portal, though mypay is not listed as 'connected.'

What happened, and how do I fix it? Also, the error message says that I should "Check that Firefox has permission". How do I do that?

Được hỏi bởi k.turkalo 3 tháng trước

Lần cuối trả lời bởi Naheem 3 tháng trước

  • Đã giải quyết

Firefox 135.0 cant reach google.com

With Firefox 135.0 i cant reach google.com but google.se i can. I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2… (xem thêm)

With Firefox 135.0 i cant reach google.com but google.se i can.

I make daily images of C: and today i managed to go back one day to 2025-02-06 but accidentally chooses 2025-01-06 and with the older version of firefox i could reach google.com

I have tried to delete cookies. DNS over HTTPS off. No proxy in connection. Add-ons off but to no avail.

Được hỏi bởi Lars-Ivar Carlsén 3 tháng trước

Được trả lời bởi Lars-Ivar Carlsén 2 tháng trước

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (xem thêm)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Được hỏi bởi Burak 4 tháng trước

Lần cuối trả lời bởi aodgizmo 3 tháng trước

Unable to update at download.mozilla.org due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox. The issue I have is that I will get t… (xem thêm)

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Được hỏi bởi Dan C 5 tháng trước

Lần cuối trả lời bởi NoahSUMO 3 tháng trước

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (xem thêm)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Được hỏi bởi singhzimmi95 4 tháng trước

Lần cuối trả lời bởi singhzimmi95 4 tháng trước

  • Đã giải quyết

Manage Bookmarks font too large

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as th… (xem thêm)

The font size in "Manage Bookmarks" is way too large, both in the sections list menu on the left and the list of bookmarks. I checked my userChrome.css file as well as the layout.css.devPixelsPerPx entry in about:config and there's nothing there to explain why only the "Manage Bookmarks" text is so large.

It's possible I changed a setting somewhere that's causing this. But I'm stumped re: what setting might be controlling the font size in only that UI. All other Firefox text sizes are good.

Thanks to anyone who knows where I should be looking

Firefox 134.0.1 (64-bit) Windows 10

Được hỏi bởi rproulx1 3 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

URL high lighting

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder … (xem thêm)

Is there a way to make the URL high lighting of the domain more obvious? I find that most people can barely see the highlighting and I'd like to make it obvious (bolder and red, or highlighted in yellow, for instance.)

Can this be done via userchrome.css?

Thanks,

Thane

Được hỏi bởi tsherr 1 tháng trước

Lần cuối trả lời bởi jeff-g 1 tháng trước

  • Đã giải quyết

Apple.com and iCloud.com reject my login, but only in Firefox for Mac.

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled al… (xem thêm)

In Firefox, and only in Firefox, I get 'Failed to verify your identity' on these sites. I have updated MacOS and Firefox, rebooted, tried a different DNS, and disabled all of my extensions. With extensions disabled I don't get the error, but the login site won't accept my login at all. See the attached image. I can't think of anything else to try.

Được hỏi bởi vic23 3 tháng trước

Được trả lời bởi vic23 3 tháng trước

Slow performance when using several Firefox based browsers installed on the PC?

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC. I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've alwa… (xem thêm)

I have a question (speculation) about having several Firefox based browsers installed on my Windows 64 PC.

I have a Windows 10, 64 Bit PC with 64 Gigs of RAM. I've always had a habit of installing several versions of Firefox based browsers - all to no avail. However, as of recent, I'm finding that my browsers begin to slow down substantially after 15 minutes or so of browsing - please read on.

Right now, I have the following 64 Bit Firefox based browsers installed on my PC - they are:

Firefox Waterfox Floorp Librewolf

I have quite a large amount of bookmarks saved, and I make sure all browsers have the same bookmarks.

I have a half dozen or so of add-ons, and have tried - from time to time - to uninstall various add-ons to see if they were the cause of the slow downs, but none of that made a difference.

For example, let's say I'm browsing for 15-30 minutes or so, and have a half dozen different tabs brought up. After awhile, things begin to slow down substantially such as delays in clicking on links and having it respond, or right clicking, etc. Browsing speeds slow down substantially also.

Here is what I then usually do:

1. Create a new tab and type in "about:memory" and click on the save memory command.

2. Go into settings and delete cache.

This normally does nothing to speed up things, and I find I have to just close out the browser, wait a few seconds, and bring it back up to things to get back to normal.

This has me speculating - "Could" it be that having a variety of Firefox based browsers with similar data conflict with each other in some strange sort of way" Or is it something else? I know that having a bunch of tabs up can deplete memory usage, but as I mentioned above, I have 64 Gigs of RAM and never had this issue before.

My SSD drive has 500 Gigs of storage, and only half is being used.

Any suggestions or recommendations would be truly appreciated.

Ben Herrmann Fuquay-Varina, NC

Được hỏi bởi Bernd Herrmann 4 tháng trước

Lần cuối trả lời bởi Bernd Herrmann 4 tháng trước

USPS links won't connect

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get: Bad Request Your browser sent a request th… (xem thêm)

I get the USPS informed delivery emails that show what mail is arriving daily. Whenever I click the "dashboard" link, I get:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. If I go to the site, and click a link, the same thing happens. This doesn't happen with Chrome where links function normally. So, I think there must be a setting somewhere preventing me from accessing the links. I tried turning off "Block pop-up windows," but that had no effect.

Thanks, Ed

Được hỏi bởi Ed LeRoy 3 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 2 tháng trước

  • Đã giải quyết

PR_CONNECT_RESET_ERROR on certain websites (this error is not present in Troubleshoot Mode or other browsers)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium. Here's what I've tri… (xem thêm)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

  • DNS over HTTPS turned off
  • Uninstall all add-ons
  • Reinstall Firefox
  • Create new profile and set it as default
  • Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

Được hỏi bởi xqzgh297 3 tháng trước

Được trả lời bởi xqzgh297 3 tháng trước

Starting my new Canon PRINTER

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank… (xem thêm)

None of the above; I am a dynasaur at computers and printers. I just want to send the email I have typed on my p.c. then IF POSSIBLE I would like to print it off. Thank you.

Được hỏi bởi Emerita Pilgrim 4 tháng trước

Lần cuối trả lời bởi Emerita Pilgrim 4 tháng trước

What is the "startup cache"?

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all… (xem thêm)

The Help is recommending clearing the startup cache, but I don't know what that is so I can't decide if it's something I want to do. Is it the same place that stores all my cookies and other saved material, or is it something different? If it's different, what does it store and why would clearing it be useful?

Được hỏi bởi Kulindahr 4 tháng trước

Lần cuối trả lời bởi Kulindahr 4 tháng trước

Error message

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" … (xem thêm)

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Được hỏi bởi Rick Lewis 4 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (xem thêm)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Được hỏi bởi sir.beret 4 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 4 tháng trước

How do I verify that the browser I am using is accessing the web via my VPN?

I just purchased a year subscription for the Mozilla VPN. I want to be able to verify that the FireFox browser I'm using is accessing the web via the VPN. How do I veri… (xem thêm)

I just purchased a year subscription for the Mozilla VPN. I want to be able to verify that the FireFox browser I'm using is accessing the web via the VPN. How do I verify that? I don't see any icon indicated that it's a VPN connection.

Được hỏi bởi wills4 4 tháng trước

Lần cuối trả lời bởi Tin Zaw Cho 2 tháng trước

Firefox opens maximized, then minimizes, then maximizes again

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each win… (xem thêm)

When I open Firefox it opens a maximized window with tabs, then it opens a minimized with a single tab, then it reopens a maximized window with all session tabs. Each window displays in succession, one window at a time.

I'm on desktop using Windows 11.

I just read a post saying this behavior was caused by the resist fingerprinting feature. Can someone explain how that causes the repeated opening of browser window 3 times. Is there a way to retain the anti-fingerprinting behavior w/o the multiple window opening behavior?

Được hỏi bởi Richard Silverstein 5 tháng trước

Lần cuối trả lời bởi Rob Longmire 2 tuần trước

Firefox extremely slow on youtube with just like 10-20 tabs

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanen… (xem thêm)

I tried all common troubleshooting steps: deleting cache reinstalling different settings turning off adblocker/vpn disabled efficiency in task manager and set it permanently to off in FF

I used to have 1000+ tabs in 2016 no issue. I had problem in past with Firefox using 100% CPU which now it is not using only like 50, but memory is getting full 89% i use also large page file on ssd. Problem is even when i restart firefox it is slow with low RAM usage! SO that's not it! Even 5 tabs sometimes it is slow!

It is so damn slow it drives me crazy! I tried also Quantum in past when Firefox has 100% CPU usage bug and it was only tiny bit better but still caused 100% CPU usage!

All other browsers are anti user cannot even stop Autoplay literal terrorist Firefox is only normal browser unfortunately performance compare to 2016 got absolutely abysmal! I had this problem even in-between reinstals of OS so it doesn't seem it is me. I play demanding games no issues on my PC...

Được hỏi bởi empleat 5 tháng trước

Lần cuối trả lời bởi markwarner22 4 tháng trước

I received at Save Mart Grocery Store Fresno an offer stated YOU'VE EARNED A GIFT CARD. I went to website to register my gift card and selected one for Save Mart Grocery Store. The amount is $10 that I earned because I spent more than $200 today.

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data… (xem thêm)

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data could not be verified.

How do I get my $10 gift card?

Được hỏi bởi tadelaney 3 tháng trước

Lần cuối trả lời bởi markwarner22 3 tháng trước