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Firefox won't load

The Firefox browser won't load unless I restart my laptop. It works for a few minutes then I am unable to navigate web pages. I am not getting any error messages. If I us… (xem thêm)

The Firefox browser won't load unless I restart my laptop. It works for a few minutes then I am unable to navigate web pages. I am not getting any error messages. If I use Microsoft edge I don't have issues.

Đã được hỏi bởi mikeld5742 10 tháng trước

Đã được trả lời bởi James 9 tháng trước

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App will only open as a background instance whenever I try to run it.

So I got on my computer today, and I tried to open Firefox, but it wouldn't open, I would get a loading icon on my cursor and then nothing. So I restarted my computer, sa… (xem thêm)

So I got on my computer today, and I tried to open Firefox, but it wouldn't open, I would get a loading icon on my cursor and then nothing. So I restarted my computer, same issue. Reinstalled Firefox, same issue. I then reinstalled after having deleted the %appdata% folder for Mozilla, but that also changed nothing. So I looked in Task Manager, and it would just open instances of Firefox as a background app no matter how many times I clicked. I've also tried using other browsers with no success. (Also, I'm runnning Windows 10, 64-Bit version, and had not installed any programs recently before Firefox stopped working.) I would greatly appreciate if I could get some assistance with this because I prefer Firefox much more than Microsoft Edge which is the only browser I'm able to use right now.

Đã được hỏi bởi Soren 9 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 9 tháng trước

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Browser on Laptop suddenly stop displaying under search bar

My firefox on my laptop was working just fine until it stopped displaying anything under the search bar. I tried reloading, End Tasking the browser, Refreshing the Instal… (xem thêm)

My firefox on my laptop was working just fine until it stopped displaying anything under the search bar. I tried reloading, End Tasking the browser, Refreshing the Install, Uninstall re-install, reboot computer and nothing is letting my laptop firefox display.

it wont even let me access settings or other menu options. It sometimes books up troubleshoot mode but that also has the same issues.

laptop is windows 10 lenovo. firefox is 97.0 64bit version. was working 2 hours ago.....

Đã được hỏi bởi smuwen 9 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 9 tháng trước

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Firefox Browser is not working, but I know internet is connected because other browsers are working (Edge and Chrome).

I opened Firefox today like I do every day and every tab I open gives me nothing. I thought the internet might be down, but after talking with co-workers, they have inte… (xem thêm)

I opened Firefox today like I do every day and every tab I open gives me nothing. I thought the internet might be down, but after talking with co-workers, they have internet. I opened Chrome and Edge, and can connect to websites with no problems. I can't do anything on Firefox right now. I couldn't even connect with support through Firefox. I restarted my computer twice hoping that would be a good starting point, but no change in Firefox.

Đã được hỏi bởi akdbach 9 tháng trước

Đã được trả lời bởi TyDraniu 9 tháng trước

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Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around.,

Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around. It was working normally yesterday, and now it doesn't. I'm trying to writ… (xem thêm)

Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around. It was working normally yesterday, and now it doesn't. I'm trying to write using a pen on D2L's Brightspace, and now the pen just drags the page about. Doesn't do that with the mouse, but one can't write with a mouse. Microsoft Ink setting is set to use let me use a pen as a mouse, just as it was yesterday, but now Firefox is absolutely useless in this regard.

I can't get my work done.

Đã được hỏi bởi msimmons1 9 tháng trước

Trả lời lần cuối bởi FredMcD 9 tháng trước

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Firefox web browsing is glacial/not working (out of nowhere)

Hello, I have not been having any issues with Firefox for about a year. Yesterday morning, when I came into the office and loaded up Firefox the same way I had been for a… (xem thêm)

Hello, I have not been having any issues with Firefox for about a year. Yesterday morning, when I came into the office and loaded up Firefox the same way I had been for a year, it was not behaving in the way I would expect. Web pages were not loading and I wasn't able to 'refresh' pages in the normal way. Firefox is basically unusable for me at this point. Here is a loom video showing the problem I am having: https://www.loom.com/share/38872d349a6a4dd083a5afae4e7a67fb

Đã được hỏi bởi kevindcoryell 9 tháng trước

Đã được trả lời bởi TyDraniu 9 tháng trước

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Firefox fails to launch

I am setting up new laptop running windows 10. I have installed Firefox browser several times with same result. Once installed Firefox will not launch reliably. If I rest… (xem thêm)

I am setting up new laptop running windows 10. I have installed Firefox browser several times with same result. Once installed Firefox will not launch reliably. If I restart computer, firefox will sometimes launch. Very frustrated, have used Firefox for 10 years on several machines with no issues. I am running Firefox 96.03 on a different laptop with no issues. Can I upload an older version of Firefox on my new laptop or can you help me fix the new version so it will work?

Đã được hỏi bởi tom295 9 tháng trước

Đã được trả lời bởi TyDraniu 9 tháng trước

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Tabs will not open Firefox

When I open Firefox, none of the tabs will open to the website. All of my old tabs were there but don’t show anything. If I open a new tab it will open but will not show … (xem thêm)

When I open Firefox, none of the tabs will open to the website. All of my old tabs were there but don’t show anything. If I open a new tab it will open but will not show anything. I tried to refresh Firefox, and the tab not open. I tried to close fire fox and reopen it and fire fox would not reopen. I tried restarting my computer and opening Firefox and Firefox will not open. I tried to uninstall Firefox and my computer told me that Firefox was running. I shut down my computer and then uninstall Firefox. When I reinstalled Firefox it would not open.

Đã được hỏi bởi Behmer01655 9 tháng trước

Đã được trả lời bởi James 9 tháng trước

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Firefox Unable to load pages, or show any response at all

Well firefox was fine yesterday, today i open my computer up and it will not load anything. No home screen, type something in it doesnt try to load. I cannot open setting… (xem thêm)

Well firefox was fine yesterday, today i open my computer up and it will not load anything. No home screen, type something in it doesnt try to load. I cannot open settings, i can click it, but it does nothing (the hamburger drop down works)

I have: Checked firewall Reinstalled firefox 3 times, to default settings x2 Restarted my computer x2 Shut down my computer Reinstalled microsoft visual c++ 2015-2022 Updated windows Shut down firefox many times within task manager Refreshed firefox Clear startup cache Safe mode (forefox) Checked antivirus (Not in order)

Edge works fine, but firefox is goofy.

Pc information: Amd ryzen 5 3600 6-core 16.0gb ram 64bit Windows 10 home Version 21H2 Osbuild: 19043.1526 Ethernet connection (also tried wireless, same results) 1tb free space

Firefox information: 97.0

The picture is about as much as it’ll do, sorry for the photo of screen, i am typing this on mobile

Đã được hỏi bởi toddo212213 9 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 9 tháng trước

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cannot run anything on firefox - remote or local - chrome and edge ok

cannot run anything on firefox - remote or local - chrome and edge ok. I have checked everything in windows and webroot security. When finally get mozilla to start will… (xem thêm)

cannot run anything on firefox - remote or local - chrome and edge ok. I have checked everything in windows and webroot security. When finally get mozilla to start will not open anything.

Đã được hỏi bởi djrmich 9 tháng trước

Trả lời lần cuối bởi James 9 tháng trước

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Firefox won't open after update 97

Have Win 11 running Firefox no problem...until the Firefox update this AM, after which the browser crashed and either (a) won't reopen at all, or (b) reopens to the brows… (xem thêm)

Have Win 11 running Firefox no problem...until the Firefox update this AM, after which the browser crashed and either (a) won't reopen at all, or (b) reopens to the browser page but nothing works (can't open extensions, troubleshoot, browse, bookmarks, etc). Tried deleting and reloading, saw online there might be conflict with Webroot so disabled that, still the same issue.

No error msg, just won't open.

Đã được hỏi bởi overwater 9 tháng trước

Trả lời lần cuối bởi James 9 tháng trước

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Firefox isn't loading pages or the browser.

Firefox updated automatically and stopped working correctly afterward. This included: instances of the browser not opening after closing all tabs (I have been unable to o… (xem thêm)

Firefox updated automatically and stopped working correctly afterward. This included: instances of the browser not opening after closing all tabs (I have been unable to open Firefox again unless restarting/shutting down and booting up the pc again), webpages failing to load properly (seen in attached screenshot), links to websites or content like videos on YouTube failing to load if right-clicked and the option "Open Link in New Tab" is selected and must be clicked at least twice, otherwise they fail to load like in the screenshot, and hanging while connecting to some websites with certain addons active (namely google.com). I also have reason to believe trying to fix these issues crashed my computer by locking it into a perpetual loop of crashing, collecting error data, restarting, and crashing again. Going back to Chrome to write this, I have had no problems.

I have tried refreshing Firefox several times, disabled hardware acceleration in the options, reinstalled about three times after deleting all Mozilla folders on my pc, disabled browser addons one by one to determine if one of them was causing problems, and removed and added Firefox to my firewall's allowed connections at least seven times by now.

tl/dr; Firefox broke after it automatically updated and I tried every solution I could search up. The browser still isn't working. Please help?

Đã được hỏi bởi CaptainExtremis 9 tháng trước

Đã được trả lời bởi James 9 tháng trước

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Firefox browser stopped working

My firefox browser stopped working today. I've tried uninstalling and reinstalling twice. Firefox will open once after a reinstall, but opening web pages is intermitten… (xem thêm)

My firefox browser stopped working today. I've tried uninstalling and reinstalling twice. Firefox will open once after a reinstall, but opening web pages is intermittent. When I close firefox and restart, nothing happens. If I go to task manager I can find some firefox processes running, but nothing is happening on my screen. I don't get any type of error message, just nothing. I've been using firefox without issue until today. I have a dell XPS 13 with Windows 10 Home.

Đã được hỏi bởi careyshoward 9 tháng trước

Đã được trả lời bởi TyDraniu 9 tháng trước

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Restore tabs

After the most recent "upgrade", I cannot access my old tabs and there is no restore previous session option under history, plus everything is exceedingly slow. How do I … (xem thêm)

After the most recent "upgrade", I cannot access my old tabs and there is no restore previous session option under history, plus everything is exceedingly slow. How do I contact a staff member? What is a telephone number for support?

Đã được hỏi bởi dft17 9 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 9 tháng trước

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Firefox won't load at all

Just today I started running into an issue with Firefox that prevents me from launching it a second time. Once I close it it closes for good. I can't load a web page or e… (xem thêm)

Just today I started running into an issue with Firefox that prevents me from launching it a second time. Once I close it it closes for good. I can't load a web page or even go into settings. I've tried Uninstalling and reinstalling multiple times and nothing has worked... I'm at a loss. I need help asap

Đã được hỏi bởi christopherwillard10 10 tháng trước

Trả lời lần cuối bởi James 9 tháng trước

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Firefox not loading or opening after uninstalling and removing everything

Firefox won't open so I went and uninstalled it and reinstalled it and it won't load anything and is just stuck on the white screen with the address bar. My firefox accou… (xem thêm)

Firefox won't open so I went and uninstalled it and reinstalled it and it won't load anything and is just stuck on the white screen with the address bar. My firefox account works with my phone and other laptop, so I do not know what the issue is.

Đã được hỏi bởi wfmikitin 9 tháng trước

Trả lời lần cuối bởi James 9 tháng trước

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Blank tab when opening firefox and won't load any websites

Since the newest firefox update to version 97, when I open firefox all it shows me are blank tabs. It doesn't load any websites and when I restart it, it doesn't even sho… (xem thêm)

Since the newest firefox update to version 97, when I open firefox all it shows me are blank tabs. It doesn't load any websites and when I restart it, it doesn't even show that it's loading a website either - it's just blank (and then I also can't access settings). I tried everything that is out there. I tried opening it in troubleshoot mode, I even reinstalled it, I checked for java and adobe flash players, I cleared all history. Sometimes it also just doesn't open when I try to. Is there anything I am missing that might help me get my beloved firefox back?

Đã được hỏi bởi julia.spielmann 9 tháng trước

Trả lời lần cuối bởi James 9 tháng trước

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Firefox won't work

Everytime I open firefox it will open in task manager but won't actually open in a window. Everytime I restart my computer firefox will only open one time and will not lo… (xem thêm)

Everytime I open firefox it will open in task manager but won't actually open in a window. Everytime I restart my computer firefox will only open one time and will not load anything, not even the home page, and won't allow me to interact with it beyond clicking the settings and them not actually doing anything. I've uninstalled it multiple times, I've done clean uninstalls/reinstalls, I've removed all my extensions. Literally nothing is working at all. How do I fix this

Đã được hỏi bởi sdwykziwhvrkxbkunu 9 tháng trước

Trả lời lần cuối bởi James 9 tháng trước