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webpage doesn't load

Hi, Since today I can't use Firefox anymore. Version: Firefox Quantum 58 (64 bits). Till yesterday everything was just fine. What is the problem? I can open Firefox, but … (xem thêm)

Hi,

Since today I can't use Firefox anymore. Version: Firefox Quantum 58 (64 bits). Till yesterday everything was just fine. What is the problem? I can open Firefox, but no page at all will load (doesn't matter which site, it applies to ALL sites I choose). In the top left the website keeps 'loading', but the screen is blank and stays blank. I get also no notification. When I use IE or Chrome everything just works perfect, so I'm sure it's not a Internet connection failure.

I allready uninstalled and reinstalled Firefox, but sadly there is no difference. I also tried cleaning the cache and selected 'no proxy' and of course read your FAQ's. Also I closed down my firewall and anti-virus, but also no difference. So please help with a solution!

Awaiting your reply.

Best regards, Erwin

Asked by ErwinPruim 2 năm trước

Last reply by cor-el 2 năm trước

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firefox browser is not opening?

I just click on the browser and looks like it is loading but nothing is happening. I have tried many different ways of troubleshooting. It seems be running as a backgroun… (xem thêm)

I just click on the browser and looks like it is loading but nothing is happening. I have tried many different ways of troubleshooting. It seems be running as a background process when I go to Task Manager. Can someone please help me?

Asked by jasond34 2 năm trước

Last reply by cor-el 2 năm trước

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White screen only, won't connect, tried clean install

My Firefox stopped connecting, and just get the white screen (two tabs-one says new tab, the other security privacy). Nothing loads. Iexplorer works fine.The firefox tray… (xem thêm)

My Firefox stopped connecting, and just get the white screen (two tabs-one says new tab, the other security privacy). Nothing loads. Iexplorer works fine.The firefox tray icon shows a window open even after closing the tabs, but doest come up when clicked.

I tried refresh then got a profile error. I tried creating a new profile and still doesn't connect. I tried the "clean" install but not sure I got all info cleaned off. Went to %APPDATA% - into roaming and changed Mozilla to Oldmozilla. Is there something else I need to "clean" can't find anymore folders.

I am no longer concerned about bookmarks at this point, just want a clean install. Windows 7 and an older Samsung laptop.

Asked by dlhallowell 2 năm trước

Last reply by Zathras0 2 năm trước

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After update Firefox 58 doesn't connect to sites; it shows tabs, but no pages load. Also there is an invisible "phantom window" in the FF taskbar.

Firefox 57 was running just fine, but when I opened it after the auto update to v.58 it showed all my tabs from the previous session (as per my configuration), but it did… (xem thêm)

Firefox 57 was running just fine, but when I opened it after the auto update to v.58 it showed all my tabs from the previous session (as per my configuration), but it didn't actually load any of them (the dot just kept going back and forth on any tab I clicked). I tried safe mode, refreshing, then re-installing without uninstalling, then totally uninstalling (even after eliminating all my profiles) and reinstalling, but nothing works. Early on I noticed an invisible window when I hovered the mouse over the FF icon on the taskbar. It appears to be empty, but it just won't display on the desktop. It still occurs the first time I start FF. Closing it changes nothing, nor does trying to restore, resize it or any other action. I am running Win7, with WebRoot antivirus and Windows firewall and have tried disabling both, but this has no effect. Nor does changing the proxy settings (I have none). I have FFv.58 running well (so far) on my laptop, so I presume I can get back all my bookmarks and passwords from there, but I depend on FF as my desktop mainstay. I am stuck using Chrome and IE, and hate both, I'll build a monument to anyone who can help. Thanks in advance

Asked by tonypisa 2 năm trước

Last reply by Svetlana 2 năm trước

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FF does not load any page (including about:config or about:support)

OS: Windows Server 2008 R2 Enterprise with SP1 After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:suppo… (xem thêm)

OS: Windows Server 2008 R2 Enterprise with SP1

After the last updates (see list below) were installed , FF did not load any pages. This includes about:config, about:support, ... (about:preferences, about:addons is working only if called from the menu and not directly entered to the address bar)

I already tried reinstalling FF and also creating a new profile. Nothing helped.

When I close FF, the crash helper windows appears after a few seconds to minutes. Sometimes when running just one instance of FF a second FF-item in the task bar appears.

Please help - I need FF for certain applications, which work with neither IE nor Chrome.

Best regards & Thanks in advance!

Installed updates: 2018-09 Security and Quality Rollup for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457918) 2018-09 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4457145) 2018-09 Security Monthly Quality Rollup for Windows Server 2008 R2 for x64-based Systems (KB4457144) 2018-09 Cumulative Security Update for Internet Explorer 11 for Windows Server 2008 R2 for x64-based systems (KB4457426) 2018-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB4343899) 2018-08 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4345679) 2018-09 Security Only Update for .NET Framework 3.5.1, 4.5.2, 4.6, 4.6.1, 4.6.2, 4.7, 4.7.1, 4.7.2 for Windows 7 and Server 2008 R2 for x64 (KB4457914)

Asked by dakiaf 1 năm trước

Last reply by FredMcD 1 năm trước