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Pinned Tabs disappear

I am using Win XP and Mac OS The Pinned Tabs disappear - I don't understand when they do So I have to redo them manually once in a day or two Is there a simple solution ?… (xem thêm)

I am using Win XP and Mac OS The Pinned Tabs disappear - I don't understand when they do So I have to redo them manually once in a day or two

Is there a simple solution ?

Asked by minkowski 6 năm trước

Last reply by ZZFPG 6 năm trước

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Bookmarks have been lost and I get following message "Unable to process the backup file." when I try to restore. I tried using Places Maintenance but checking

I tried Places Maintenance and first got this message > Task: stats - Unable to collect stats. When I clicked NEXT, I received the Checking Integrity note in the Box a… (xem thêm)

I tried Places Maintenance and first got this message > Task: stats - Unable to collect stats. When I clicked NEXT, I received the Checking Integrity note in the Box and this has hung up overnight. Needed to cancel it this morning. I assume it should not take 10 hours...Please help

Asked by JAMA 2 năm trước

Last reply by jscher2000 2 năm trước

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lost bookmarks

Hello, my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old. tried to find bookmarks couldn't but did find some under favorit… (xem thêm)

Hello,

my PC crashed on a windows update so had to reinstall win10. Old files were placed in windows.old.

tried to find bookmarks couldn't but did find some under favorites. However cannot see them when selecting show bookmarks! Very frustrating. Any assistance to restore my bookmarks would be appreciated. however windows.old seems to have disappeared!!

Many thanks

Asked by CM 2 năm trước

Last reply by jscher2000 2 năm trước

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My bookmarks have disappeared after Mozilla updated my browser.

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (xem thêm)

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.

Asked by jarice2 2 năm trước

Last reply by jscher2000 2 năm trước

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just downloaded the latest Mozilla and my bookmarks are gone.help!

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my book… (xem thêm)

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my bookmarks? I am not happy with the deletion of my bookmarks. Am I tough out of luck or is there some magical way to restore the bookmarks that the update removed? Help!!! Thank you, Nadine

Asked by nadinespr 5 năm trước

Last reply by cor-el 5 năm trước

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I lost bookmarks of all my life / Need Help to repair them please

Hello, I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I … (xem thêm)

Hello,

I'm a little angry right now because I have lost bookmarks of all my life and I need your help to repair it please? I don't know why but somehow, Firefox which I use for years ; (Thx by the way) ; corrupted my data on the run...? I started Firefox again but, no extension, no bookmarks, etc.. I Have kept a backup of all this FF profile, just in case.

My 1st step was to try to get a new profile a import my previous data from Firefox Sync - but somehow , I'm angry at myself again for not understanding how FF Sync work, no data from FFSync updated my data - It stayed like this for a long time , like a new profile without data (I used Xmarks before so I thought it was replacing it).

2nd step: I tried to load all bookmarks-xxx.jsonlz4 located in the bookmarkbackups folder from the FF bookmarks tools (Import / export ; etc). FF seems to see all the bookmarks but can't load them. What is really important here is that FF backed up files for like a month and even my oldest file is unusable  : bookmarks-2019-01-19-xxx.jsonlz4 !!

3rd step: I tried to get my data back from FF files, in bookmarks files like bookmarks-2019-01-19-xxx.jsonlz4 from the bookmarkbackups folder. Someone pointed me to use the https://www.jeffersonscher.com/ffu/bookbackreader.html website but all the jsonlz4 files in the bookmarkbackups folder seems corrupted (or the format of files changed and his tool may need to be updated ?)

Example : File name: bookmarks-2019-01-19_2392_mKZssqkWMZt+Mqt-HOi68A==.jsonlz4; Size: 283114; last modified 18/01/2019 à 12:38:42 (failed JSON parsing: SyntaxError: Unexpected token in JSON at position 21928) Note: To try a different file, reload this page Can't seem to acces the step 2 part even after waiting longer

4th step: tried to get old Backup of my FF Profiles with Windows 10 Shadow Copy System, "Shadow Explorer" or "System Restore Explorer" Found 3 backup wich I restored also, all bookmarks seems to get the same problem. I think I'll need to look in to this because It's not official Windows tools, but I'm really disapointed here.. I think I'll put them on md5sum tools to compare them for a start.

5th step : tried to repair my <places.sqlite> a (80MB files) which I found renamed to sqlite.corrupt. With the help of http://www.froebe.net/blog/2015/05/27/error-sqlite-database-is-malformed-solved/ , all I can get is a empty database at the end, but Im not a sqlite expert so if anyone has an idea :-)

So please, any help on this matter would be greatly appreciated.

Thank you. (and sorry for my english)

Asked by silou 1 năm trước

Last reply by jscher2000 1 năm trước

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Tried to fix Firefox crashes, lost all my bookmarks + FF app support folder

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all… (xem thêm)

I tried to create a new user profile to solve the Ugh! Firefox has crashed problem. Now my Firefox application support file has disappeared! And I appear to have lost all my bookmarks. I tried to restore from Time machine. Didn't work.

Asked by Mikow 1 năm trước

Last reply by FredMcD 1 năm trước

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Can't open a bookmark backup, I can see 5 different backups that ware saved automaticly but when pressed nothing happens.

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox e… (xem thêm)

All my tabs closed when I installed skype which changed my homepage and some firefox settings, I can excess the bookmark backups that ware done automatically by firefox every moth or so and it would satisfie me, but when I press it, it asks if I am ok with replacing current tabs with the backed up ones, I click yes, and nothing happens. Any help?

Asked by TheMonte 5 năm trước

Last reply by guigs 5 năm trước

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"the bookmarks and history system will not be functional because on of firefox's files are in use by another application" ive tried all the solutions! Help pls!

Hi, On the 19th of March, for some reason, i started to receive the error: the bookmarks and history system will not be functional because on of firefox's files are in u… (xem thêm)

Hi,

On the 19th of March, for some reason, i started to receive the error: the bookmarks and history system will not be functional because on of firefox's files are in use by another application.

Solutions i've tried:

-Creating a new database (solution 2 when clicking on the 'Learn more' button) -safe mode booting (problem still persists) -running chkdsk and memory diagnostics (no problems) -uninstalling and reinstalling -ive also tried to system restore but i get an error 0x81000204 so I wasnt able to restore it.

I dont really care about my bookmarks, but my history contains some important reference links I need.

I run Windows 8.1pro with what seems to be the most up to date Firefox.

Asked by nightslicer 2 năm trước

Last reply by FredMcD 2 năm trước

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Unable to process the backup file - recovered .json.lz4 files

I recently decided to re-install Windows 10 on my laptop. I used backup software by Western Digital called "WD SmartWare" to back up all of my files to an external drive.… (xem thêm)

I recently decided to re-install Windows 10 on my laptop. I used backup software by Western Digital called "WD SmartWare" to back up all of my files to an external drive.

After I deleted the partition and re-installed Windows 10, I discovered that the backup didn't install the AppData\Roaming folder for some reason (I've contacted them about this already) so I had no Firefox profile.

I tried a few data recovery programs and found lots of old bookmarks files with the .json.lz4 extension. Despite all of my efforts, Firefox is unable to import any of these files. I have a hard time believing they have ALL been corrupted during the deletion. Is there anything I can do to somehow fix the files or diagnose them better? I also tried restoring places.sqlite with similar problems.

Asked by Ken 3 năm trước

Last reply by cor-el 2 năm trước

My bookmarks are gone. I tried to restore the backups and it says "Unable to process the backup file."

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process… (xem thêm)

I refreshed Firefox because it kept crashing and loading slowly. My bookmarks didn't come back, and none of the backups will restore. I get the message "Unable to process the backup file." All the backups have zero bytes, but they show the number of items. There's also a message when I reopen Firefox that says "The bookmarks and history system will not be funtional because one of Firefox's files is in use by another application. Some security software can cause this problem." but nothing else is running. I restarted my computer and it still says that. I tried deleting the favicons.sqlite and places.sqlite files and it made that message go away, but I still got the "Unable to process the backup file" message when I tried to restore my bookmarks.

Asked by helpPleez 2 tháng trước

Last reply by FredMcD 2 tháng trước

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How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (xem thêm)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 năm trước

Last reply by jscher2000 1 năm trước

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Everytime I open Firefox, none of my bookmarks, passwords, or history are saved. How do I change this?

I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails,… (xem thêm)

I recently had to wipe my MacBook Air clean thus prompting me to download Firefox - version 70.01 (64-bit). I set up all of my work websites, history, passwords, emails, etc., but every time I close the browser and try to open it again, nothing is saved. I've tried several times and I am at a loss. Yes, I have created a Firefox account, and even this won't leave me logged in if I close the browser. I have to start over every time. Any advice?

Asked by lsrimkus 6 tháng trước

Last reply by rfkelly 5 tháng trước

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Firefox sync couldn't restore information on other device

I created an account for the new firefox on my laptop to sync my bookmarks. However, I can't retrieve them when I log into the account on my desktop. Nothing changed afte… (xem thêm)

I created an account for the new firefox on my laptop to sync my bookmarks. However, I can't retrieve them when I log into the account on my desktop. Nothing changed after login.

All the newest bookmarks was on my laptop but my laptop has been formatted due to some serious problem. How could I retrieve my bookmarks from firefox sync?

Asked by aa16092000 6 năm trước

Last reply by rnewman@mozilla.com 6 năm trước

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all my bookmarks have disappeared

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Whe… (xem thêm)

All my bookmarks disappeared after Firefox did an update. I have read all the articles and looked at all the solutions I can find on here and nothing seems to work. Where did they go? WHY did they go? I want them back.

Asked by Tirsh 1 năm trước

Last reply by FredMcD 1 năm trước

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Restoring bookmarks, Unable to process the backup file, places maintenance says database is sane.

Hi, I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the righ… (xem thêm)

Hi,

I forced a shutdown using the power button when windows froze, Firefox was open. When I restarted the system my bookmarks and history were gone. -I can see the right number of bookmarks appear in "Restore" for earlier dates. -"Unable to process backup file" -Places maintenance says "Database is sane" "Next we'll do some cleanup" same result. -all add ons were disabled when attempting this. -all active logins still work and my search bar still has my search history

Asked by Aunt 3 năm trước

Last reply by FredMcD 3 năm trước

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Lost bookmarks, can't recover them

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profil… (xem thêm)

FireFox 43.0.3 crashed during a system reboot on OS X 10.10.5 At restart the Bookmarks and Toolbar Bookmarks did not load The bookmark files are still there in the profile folder There appears to be only one profile folder I can not restore the dated backup bookmarks, as I get an error. The Places Maintenance add-on hangs while accessing the sqlite database (fetching stats

Asked by n7sbn 4 năm trước

Last reply by FredMcD 4 năm trước

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After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.

I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.

Asked by jhcampbell 9 tháng trước

Last reply by the-edmeister 4 tháng trước

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For Mac, update 46.0 has destroyed bookmarks, add-ons, preset passwords, toolbars, tabs, general formatting. Need Firefox to repair - cannot waste our time.

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopp… (xem thêm)

See question above. This has happened with numerous updates -- data destroyed, passwords, formatting and add-ons and bookmarks are lost by the thousands. This has stopped us cold as a company, losing significant revenues and much labor time to try and repair.

Why the f*ck does Firefox think it is okay to destroy customers data, disrupt their business materially and leave the customer holding the bag WITH NO IN-PERSON LIVE SUPPORT AVAILABLE FROM FIREFOX/MOZILLA TO REMEDIATE THE NUMEROUS PROBLEMS THEY HAVE CAUSED. THIS IS UNACCEPTABLE.

As a prompt to the "upgrade" to 46.0, Firefox has the nerve to ask the question: "Would you like to "freshen up" your Firefox?" HOW DARE THEY?

I FOR ONE WANT TO KNOW WHO AT FIREFOX IS ACCOUNTABLE FOR THIS!!!!

I EXPECT A PHONE CALL FROM THAT PERSON -- I HAVE CALLED INTO THEIR MOUNTAIN VIEW OFFICE THREE TIMES WITH NO RESPONSE AND I AM LOSING THOUSANDS OF DOLLARS AS OUR WHOLE TEAM WAS "UPGRADED" AT THE SAME TIME AND SO OPERATIONS JUST STOPPED.

COULD ANYONE IN THE SUPPORT GROUP WHO KNOWS THE ORGANIZATION, PLEASE PROVIDE A NAME AND CONTACT INFO INCLUDING PHONE FOR THE PERSON ACCOUNTABLE FOR THIS COMPLETE S***-SHOW.

THANK YOU.

Asked by Grateful_Dad 4 năm trước

Last reply by jscher2000 4 năm trước