Diễn đàn hỗ trợ Firefox

Dear Firefox Team

I recently had to uninstall and reinstall Firefox. When I logged in, I thought my extensions/themes would be there, but that wasn't the case. Can you help?

Thanks.

Max

Hi, I just installed the latest update (I think it's 136.0.2). I guess I skipped some/several versions. Suddenly my main menu isn't workin anymore (clicking it with the mouse, that is) There is some overlay which I can't find out, how to remove. Even the Minimize/Maximize/Close buttons don't have any function. Luckily I can still access the menu via keyboard shortcuts. How can I remove that overlay bar ... or did I catch some malware ?

Attempted to do an Firefox update more than a month ago on my HP (microsoft windows) computer. Everytime I open my computer I gt the Firefox Crash Reporter Window. When I hit the Quit firefox box it submits the crash report and then I X out the box. I cannot use Firefox as a browser. The DISASTER is that I CANNOT open any files previously downloaded while using Firefox (eg PDF files). I get the crash report box. I NEED these files!

Please HELP!

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Are you satisfied with the way it behaves? Do you find the tool awkward to use? Extremely sensitive to movement during capture. Tends to jump around, for lack of a better term. I just tried to copy a portion of a page, and during the in the attempt, it jumped to the bottom of the page, and there was no way to adjust back, so i have to start over.

The other day I wanted to save a full page, but both buttons would only "Save visible". No scroll.

Why is the no option to save in another format? The help article here says you can convert it afterwards.

Hasn't they been enough time to make a few small refinements.

Can you suggest an addon that will do the same jobs better?

i accidentally refreshed my firefox and ii got my profile back .. but i accidentally deleted it .. after contacting a local wizard and going on a quest i found my profile sitting in a dark corner of my drive.. it seemed to all be okay but i saw my awesome theme was gone !! after checking to see if i still had my awesome extensions they were ALSO GONE !! everything else is here though like my passwords and stuff.. where are my extensions and awesome seal theme !! im scared and alone !!!! help me mozilla helpers !!

I received a messaged PURPORTING TO BE a Firefox message that my google cloud was hacked and scammers have passwords and all data. Is this a scam? Peter Neumann [edited email and phone# from community support forum]

Hey team,

I am using Firefox 136 browser and browsing my browser sound suddenly has disappeared. The PC sound is just fine with other applications, even with Opera browser I tested. Help is needed.

Victor

On a brand new powerful PC just signed in and there's no Add ons showing on this device.

I have two other devices where i have no issues, but this one...

What can i do?

Hello, I use my providers web email promail.ptd.net , but they don't have where I can add a sound to incoming email or specific ones.. I did add the promail to your notifications,settings, but can you explain to me what the step would be to get their incoming email to make a sound of choice while using Firefox? or do i have to switch to an email program that already has that option? I wish Eudora would continue!

While browsing my Gmail Inbox i notice a old email i got confirming a login, but i never logged in into one of your websites infact this is my first time hearing about moz://a i just now log in to let you know, this might be a attacker that is secretary getting information while using fireFox,

I repeat i never logged in your services, these aren't from me