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The download page for the 64bit version of Firefox for Windows 10 gives the error SSL_ERROR_RX_RECORD_TOO_LONG in Firefox v 65.0 32 bit.

I'm using the 32 bit version of Firefox on a 64 bit ASUS Windows 10 laptop and there is no Flash plug-in. I thought to try switching to the 64 bit version, but I get the … (xem thêm)

I'm using the 32 bit version of Firefox on a 64 bit ASUS Windows 10 laptop and there is no Flash plug-in. I thought to try switching to the 64 bit version, but I get the above Network Protocol error message when trying to open the page https://download-installer.cdn.mozilla.net/pub/firefox/releases/65.0.1/win64/en-US/Firefox Setup 65.0.1.exe

Thanks

Đã được hỏi bởi IsobelUK 1 năm trước

Đã được trả lời bởi IsobelUK 1 năm trước

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Firefox crashes after start, no error shown.

I'm using firefox developers edition, and after one of the updates (unsure which one) it does not restarted after updating. After I click on Firefox icon I can see two fi… (xem thêm)

I'm using firefox developers edition, and after one of the updates (unsure which one) it does not restarted after updating. After I click on Firefox icon I can see two firefox processes in task manager, but after some time they just quit, without showing any window or even error message. I tried to enter safe mode by pressing "shift" while starting firefox - no result, processes quit before even showing dialog about entering safe mode. I tried to uninstall & install firefox back - still the same result. I removed profiles in "cd %APPDATA%\Mozilla\Firefox\Profiles\" - still the same. There are two records in windows logs upon each start attempt:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-10-22T15:39:08.160403300Z" /> <EventRecordID>106105</EventRecordID> <Channel>Application</Channel> <Computer>Viper</Computer> <Security /> </System> <EventData> <Data /> <Data>0</Data> <Data>APPCRASH</Data> <Data>Нет данных</Data> <Data>0</Data> <Data>firefox.exe</Data> <Data>71.0.0.7233</Data> <Data>5dadf568</Data> <Data>StackHash_1b6d</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>PCH_39_FROM_IseGuard64+0x0000000000005CC0</Data> <Data /> <Data /> <Data /> <Data>C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_efd43163517d8ccdc0b1ee250ca1c524446cd_c54af82d_3e0f87a1</Data> <Data /> <Data>0</Data> <Data>173c73da-f8df-4db3-bd97-482820bcb8a4</Data> <Data>100</Data> <Data /> <Data>0</Data> </EventData> </Event>


<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-10-22T15:38:55.407904100Z" /> <EventRecordID>106104</EventRecordID> <Channel>Application</Channel> <Computer>Viper</Computer> <Security /> </System> <EventData> <Data>firefox.exe</Data> <Data>71.0.0.7233</Data> <Data>5dadf568</Data> <Data>unknown</Data> <Data>0.0.0.0</Data> <Data>00000000</Data> <Data>c0000005</Data> <Data>00007ffe882700ea</Data> <Data>414</Data> <Data>01d588eed01a7d37</Data> <Data>C:\Program Files\Firefox Developer Edition\firefox.exe</Data> <Data>unknown</Data> <Data>173c73da-f8df-4db3-bd97-482820bcb8a4</Data> <Data /> <Data /> </EventData> </Event>

I don't even have idea where to start looking for the actual reason.

Đã được hỏi bởi kotlyar.andrey 9 tháng trước

Đã được trả lời bởi FredMcD 9 tháng trước

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Firefox keeps crashing and I did not have this problem with previous computers

Firefox keeps crashing, sometimes its individual tabs and sometimes its the entire browser. https://crash-stats.mozilla.org/report/index/38d9c10a-bd67-4ba5-a344-5d8a80190… (xem thêm)

Firefox keeps crashing, sometimes its individual tabs and sometimes its the entire browser.

https://crash-stats.mozilla.org/report/index/38d9c10a-bd67-4ba5-a344-5d8a80190323 https://crash-stats.mozilla.org/report/index/01413744-e10f-4953-a1c2-e80200190323 https://crash-stats.mozilla.org/report/index/1a8a9124-cd18-454d-8113-0b9020190323

A few of the crash reports above, please let me know if more is needed. It has crashed at least 20-30 times.

Đã được hỏi bởi dark_blade 1 năm trước

Đã được trả lời bởi dark_blade 1 năm trước

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install an add-on it says "only with Firefox - get Firefox Now"

When I try to install an add-on it says "only with Firefox - get Firefox Now" and I am doing this from Firefox which I updated to the latest version before trying to inst… (xem thêm)

When I try to install an add-on it says "only with Firefox - get Firefox Now" and I am doing this from Firefox which I updated to the latest version before trying to install the add-on

Đã được hỏi bởi Dave-Fr 9 tháng trước

Đã được trả lời bởi Dave-Fr 9 tháng trước

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Firefox will not load, doing a clean install of Firefox did not fix the problem. Doing a clean install with a fresh profile did not fix the problem either.

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 an… (xem thêm)

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 and this happens in safe mode as well. I have tried doing a clean install of firefox - that did not fix the problem. I tried deleting my profile after uninstalling then doing a fresh install, this did not fix the problem either. I ran a virus scan and did not detect any malware. I don't know what else to try.

Đã được hỏi bởi DM 8 tháng trước

Trả lời lần cuối bởi FredMcD 6 tháng trước

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Updated to 78.0.1 (64-bit)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page. I've tried other browsers and these work. I've cleared my c… (xem thêm)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page.

I've tried other browsers and these work.

I've cleared my cache and history and reset my connection and still the same, won't load a page.

Đã được hỏi bởi chris_godfrey01 1 tháng trước

Đã được trả lời bởi FredMcD 1 tháng trước

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Firefox crashes randomly without error most of the time.

After I did a fresh windows 10 install, changed my graphics card and downloaded latest Firefox, it keeps crashing with no error most of the time. When i reopen Firefox, i… (xem thêm)

After I did a fresh windows 10 install, changed my graphics card and downloaded latest Firefox, it keeps crashing with no error most of the time. When i reopen Firefox, it keeps crashing until I wait a bit.

Older Firefox works but wont let me disable auto update. Also crashes in safe mode and with hardware acceleration disabled. Other browsers are working fine.

This time I got a crash report:

AdapterDeviceID: 0x687f
AdapterDriverVersion: 26.20.13001.40003
AdapterSubsysID: 6b761002
AdapterVendorID: 0x1002
Add-ons: %7B00000f2a-7cde-4f20-83ed-434fcb420d71%7D:0.9.8.72,%7Bd04b0b40-3dab-4f0b-97a6-04ec3eddbfb0%7D:4.0.4,simple-translate%40sienori:2.1.1,%7B8d38b8d1-3839-4e25-a273-08a896555c89%7D:2.0,%7B026cca71-a2e2-4020-840d-f2759849d62e%7D:0.2.6,jid1-xUfzOsOFlzSOXg%40jetpack:5.16.10,uBlock0%40raymondhill.net:1.22.0,etp-search-volume-study%40shield.mozilla.org:1.2,frankerfacez%40frankerfacez.com:4.0,firefox%40betterttv.net:7.0,%7B60f82f00-9ad5-4de5-b31c-b16a47c51558%7D:0.5rc2,webcompat%40mozilla.org:5.0.2,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,google%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,%7B443830f0-1fff-4f9a-aa1e-444bafbc7319%7D:0.0.30,%7B02274e0c-d135-45f0-8a9c-32b35110e10d%7D:1.0.4
AvailablePageFile: 4483977216
AvailablePhysicalMemory: 4757000192
AvailableVirtualMemory: 138531236651008
BIOS_Manufacturer: American Megatrends Inc.
BreakpadReserveAddress: 3011515121664
BreakpadReserveSize: 83886080
BuildID: 20190813150448
ContentSandboxCapable: 1
ContentSandboxLevel: 5
CrashTime: 1567528179
DOMIPCEnabled: 1
Email: simojuv@gmail.com
EventLoopNestingLevel: 1
FramePoisonBase: 9223372036600889344
FramePoisonSize: 65536
GPUProcessLaunchCount: 1
GPUProcessStatus: Running
InstallTime: 1567260106
LauncherProcessState: 0
MemoryErrorCorrection: None
ModuleSignatureInfo: {"A-Volute":["NahimicOSD.dll","A-Volute.SonicRadar3DevProps2.dll","ProductInfo.dll","A-Volute.SonicStudio3DevProps2.dll","ProductInfo.dll"],"Bitdefender SRL":["gemmauf64.dll","antimalware_provider64.dll"],"MICRO-STAR INTERNATIONAL CO., LTD.":["RTSSHooks64.dll"],"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","msvcp140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["gdi32.dll","cryptsp.dll","wintrust.dll","nsi.dll","shell32.dll","dbgcore.dll","usp10.dll","ondemandconnroutehelper.dll","pnrpnsp.dll","winrnr.dll","explorerframe.dll","NapiNSP.dll","dataexchange.dll","amsi.dll","DWrite.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","comctl32.dll","wshbth.dll","twinapi.dll","webauthn.dll","wbemcomn.dll","Windows.UI.dll","wininet.dll","InputHost.dll","dbghelp.dll","AudioSes.dll","TextInputFramework.dll","credui.dll","winhttp.dll","rasadhlp.dll","MMDevAPI.dll","xmllite.dll","FWPUCLNT.DLL","OneCoreUAPCommonProxyStub.dll","dhcpcsvc.dll","version.dll","ColorAdapterClient.dll","WinSCard.dll","winnsi.dll","WinTypes.dll","CoreUIComponents.dll","avrt.dll","propsys.dll","wtsapi32.dll","d2d1.dll","nlaapi.dll","d3d11.dll","wsock32.dll","WINMMBASE.dll","winmm.dll","CoreMessaging.dll","uxtheme.dll","twinapi.appcore.dll","dwmapi.dll","rmclient.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","rsaenh.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","sspicli.dll","userenv.dll","umpdc.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","windows.storage.dll","crypt32.dll","win32u.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","KERNELBASE.dll","gdi32full.dll","cfgmgr32.dll","bcrypt.dll","rpcrt4.dll","user32.dll","kernel32.dll","sechost.dll","psapi.dll","setupapi.dll","msvcrt.dll","imm32.dll","ws2_32.dll","ole32.dll","advapi32.dll","shlwapi.dll","clbcatq.dll","oleaut32.dll","combase.dll","SHCore.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","freebl3.dll","nss3.dll","nssckbi.dll","softokn3.dll","mozglue.dll","lgpllibs.dll"],"RIIGI INFOSUSTEEMI AMET":["onepin-opensc-pkcs11.dll"]}
Notes: FP(D00-L1100-W00001000-T000) 
DWrite? DWrite+ WR? WR- OMTP? OMTP+4 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 1539
StartupCrash: 0
StartupTime: 1567528163
SystemMemoryUsePercentage: 44
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190813150448","version":"68.0.2","vendor":"Mozilla","displayVersion":"68.0.2","platformVersion":"68.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8129,"virtualMaxMB":134217728,"cpu":{"count":12,"cores":6,"vendor":"AuthenticAMD","family":23,"model":1,"stepping":1,"l2cacheKB":512,"l3cacheKB":8192,"speedMHz":3843,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18362,"windowsUBR":295,"installYear":2019},"hdd":{"profile":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"},"binary":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"},"system":{"model":"Samsung SSD 850 EVO 250GB","revision":"EMT02B6Q","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Radeon RX Vega","vendorID":"0x1002","deviceID":"0x687f","subsysID":"6b761002","RAM":8176,"driver":"aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a","driverVendor":null,"driverVersion":"26.20.13001.40003","driverDate":"8-23-2019","GPUActive":true}],"monitors":[{"screenWidth":1200,"screenHeight":1920,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":2560,"screenHeight":1440,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Bitdefender Antivirus Free Antimalware"],"antispyware":null,"firewall":["Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["et-EE"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false},"userPrefs":{"app.update.service.enabled":false,"browser.cache.disk.capacity":1048576,"browser.search.region":"EE","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.suggest.searches":false,"general.config.filename":"<set>","layers.acceleration.disabled":true},"sandbox":{"effectiveContentProcessLevel":5},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":18139,"firstUseDate":18139},"addons":{"activeAddons":{"{443830f0-1fff-4f9a-aa1e-444bafbc7319}":{"version":"0.0.30","scope":8,"type":"extension","updateDay":18079,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Use your eID smart card on the web","name":"Token signing","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":18079,"signedState":2},"{02274e0c-d135-45f0-8a9c-32b35110e10d}":{"version":"1.0.4","scope":8,"type":"extension","updateDay":18089,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Configures Firefox to use PKCS11 for authentication","name":"PKCS11 loader","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":18089,"signedState":2},"{00000f2a-7cde-4f20-83ed-434fcb420d71}":{"version":"0.9.8.72","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Enlarge thumbnails, and show images/videos from links with a mouse hover.","name":"Imagus","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18139,"signedState":2},"{d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0}":{"version":"4.0.4","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This extension sets your search engine to Ecosia so you can plant trees with every search.","name":"Ecosia - The search engine that plants trees","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18139,"signedState":2},"simple-translate@sienori":{"version":"2.1.1","scope":1,"type":"extension","updateDay":18139,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Quickly translate selected text on web page. In toolbar popup, you can translate input text."

Đã được hỏi bởi simojuv 11 tháng trước

Trả lời lần cuối bởi simojuv 11 tháng trước