• Đã giải quyết

Video without sound on some sites but work on another

I have: 125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0 Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video … (xem thêm)

I have:

125.0 (64-bit) Mozilla Firefox for Ubuntu canonical - 1.0

Video on Facebook plays without sound. The video plays, I see the image normally, but no sound. Video on Youtube works perfectly.

Fresh install without addons or plugins. Switching to "Troubleshoot mode" does not change anything. Youtube with sound, Facebook without sound.

Any ideas where to look?

Được hỏi bởi George Brink 1 tuần trước

Được trả lời bởi cor-el 1 tuần trước

  • Đã giải quyết

synced tabs disappeared

Synced Tabs from other device did show till yesterday but no longer showing It just says "connect another device" My other device had to be 'factory reset' but that was… (xem thêm)

Synced Tabs from other device did show till yesterday but no longer showing

It just says "connect another device"

My other device had to be 'factory reset' but that was some time ago (nearly a month) and the tabs from it were still showing till yesterday in my main device, Now they've disappeared, is there a way to get those tabs back??

I read somewhere that those tabs are maybe on the Firefox server, is there a way to access those???

Được hỏi bởi AT 1 tháng trước

Được trả lời bởi AT 1 tháng trước

  • Đã giải quyết

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (xem thêm)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Được hỏi bởi Evan Griffith 5 ngày trước

Được trả lời bởi jscher2000 - Support Volunteer 5 ngày trước

  • Đã giải quyết

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (xem thêm)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Được hỏi bởi Tuğrul 6 ngày trước

Được trả lời bởi Kiki 2 ngày trước

Time-stamped history

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(… (xem thêm)

Archived 2020 query at https://support.mozilla.org/en-US/questions/1360922#answer-1465978 asked for time-stamped history list. Instructions in the response say after CMD(on Mac)/Shift/H you will see names of columns above the list. This does not appear - possibly deleted since the answer.

I'm trying to argue with a bank that I made a payment in business hours, and a time stamp on my history record would bolster my argument.

Is the list of columns mentioned available somehow? Can a date/time stamp be added to every history record? (Date is known, but not shown as a date stamp.) Is this info in there, but hidden, and available somehow?

Được hỏi bởi dick.harris 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

Browsing history not clearing

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes… (xem thêm)

I have changed Firefox's settings to both Delete cookies and site data when Firefox is closed and to Clear history when Firefox is closes. But after making these changes Firefox is still holding onto my browsing history.

Được hỏi bởi firefox2653 3 tháng trước

Được trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Address bar suggestions suddenly wrong

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox,… (xem thêm)

As of an hour ago suddenly all of the usual suggestions and autofill with bookmarks in my address bar are wrong and out of order. I didn't close out of or update Firefox, I was just browsing online. I didn't change anything in my settings or have opened that up in days at the minimum. I cannot figure out how to either revert back or tell Firefox to not show me these choices so I can get my old ones.

I'll give an example: When I typed in "ma" it would show me mangadex.com, which I often go to. Now when I do it not only is 5th on the list it shows up and fills in "https://www.manticgames.com/", which I don't have that specific page bookmarked. I have "https://www.manticgames.com/games/kings-of-war/" bookmarked, but not that homepage. But now all of a sudden it is showing me the homepage of that site when I begin to type in "ma".

This is incredibly irritating and I have no idea why it's doing this at me out of nowhere. I don't want about anything showing up besides my bookmarks and specifically only the pages I bookmarked.

Được hỏi bởi konahrik20 1 tuần trước

Được trả lời bởi zeroknight 1 tuần trước

  • Đã giải quyết

Corrupted PDF Downloads from Intranet sites after 125.0.1 Update

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files … (xem thêm)

Prior to update 125.0.1 corporate intranet users could download PDF files from our Line of Business applications / Webpages. Today after the latest update the PDF files download but are corrupted. The site was added to the trusted webpage without improvement.

Adobe Acrobat Reader could not open ********.pdf because it is either not a supported file or because the file has been damaged

Được hỏi bởi Jeff@work 1 tuần trước

Được trả lời bởi NoahSUMO 6 ngày trước

  • Đã giải quyết

facebook messenger from today I'm unable to send Voice messages

From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work I… (xem thêm)

From today 4 march when I try to record a voice message on chat from facebook appear an error saying an error as occurred. On Chrome it work, from facebook app it work

I even tried other facebook ids and firefox profiles and ever the same. Even disabled the anti popup ublock

In all case I haven't added any conf or adon or other inside firefox, I use same conf as ever and from many years.

Today messages from microphone in chat does not work and facebook say an error occurred Is written in italian but say what I said

Được hỏi bởi Al 2 tuần trước

Được trả lời bởi Al 2 tuần trước

  • Đã giải quyết

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (xem thêm)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

Được hỏi bởi nadum8 1 tháng trước

Được trả lời bởi jonzn4SUSE 1 tháng trước

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (xem thêm)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Được hỏi bởi tommcgrath 1 tuần trước

Lần cuối trả lời bởi NoahSUMO 6 ngày trước

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (xem thêm)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Được hỏi bởi Matan 2 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 ngày trước

Firefox draining battery life 41% usage

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefo… (xem thêm)

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Được hỏi bởi nebs9921 3 tháng trước

Lần cuối trả lời bởi zeroknight 3 tháng trước

  • Đã giải quyết

Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (xem thêm)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Được hỏi bởi Federico Barutto 2 tháng trước

Được trả lời bởi zeroknight 2 tháng trước

I don't see a Share button on toolbar or address bar

I'm a new user to Firefox on my Mac. I don't see a Share button that would allow me to email the current web site to a friend. Looking for help on the web, I see: To acc… (xem thêm)

I'm a new user to Firefox on my Mac. I don't see a Share button that would allow me to email the current web site to a friend. Looking for help on the web, I see:

To access the feature, simply click on the Share button on the toolbar. The Share button looks like a paper airplane and is located to the right of the address bar.

but I just don't see any button or icon that looks like that.

I went into View > Toolbars > Customize Toolbars and didn't see a way to add a Share button. I clicked 'Restore to Defaults' and that didn't help.

I know I can choose File > Share from the menu but I'd rather have a toolbar item.

Here's a snapshot of my toolbar and address bar.

Thanks for any help.

Được hỏi bởi rick707 2 tuần trước

Lần cuối trả lời bởi rick707 2 tuần trước

searching from URL address bar no longer works. Opens search page instead of results

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-e… (xem thêm)

searching from URL address bar no longer works. Opens search page (start page) instead of results, adding a (unnecessary) step to searching and causing me to have to re-enter my search term. the 2024 trend across the tech industry seems to add unnecessary steps for previously single-step convenient/efficient processes.

Được hỏi bởi jeremy.wendell 2 tuần trước

Lần cuối trả lời bởi zeroknight 2 tuần trước

  • Đã giải quyết
  • Đã lưu trữ

Can't Copy to clipboard anymore

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I ow… (xem thêm)

Since a couple days ago I cannot Copy anything in Firefox. Be it with CTRL+C or RightClick>copy. I can paste juste fine, and it works on any other app and browser I own. I tried to restart in safe mode (no add-on) but the issue persists. I ended up resetting firefox and it solved the issue... For a couple hours.. then it came back and I can't copy anymore. I did check that I was using the latest version of Firefox windows. I only have two add-ons, but since in safe mode it still doesn't work I'm not sure it's related to that. I also checked that Firefox was allowed in the firewall (I don't know why that would help but a forum said to check that).

Thank you for your assistance:)

Được hỏi bởi tristan.riviere 6 tháng trước

Được trả lời bởi tristan.riviere 5 tháng trước

Please cancel my upgrade. I want back my old Firefox.

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current… (xem thêm)

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

Được hỏi bởi Vang 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

MY LOCATION (LOCATION OF THE DEVICE UPON WHICH FIREFOX IS THE BROWSER)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple!… (xem thêm)

This is so very simple and so the fact that it seems impossible to get a straight answer makes me instantly suspicious. Here is the question: What is my location? Simple! In other words, I have Mozilla Firefox installed on a physical device, which HAPPENS to be a desktop computer, not a mobile phone, etc. In other words, it stays here. So why do alllllll the sites act as though I am literally 930 miles...from my actual, physical location! I have NO VPN running...none. Unfortunately, Firefox is using Google location services, WHICH IS THE PROBLEM. I just installed Firefox, instead of Chrome, to solve that problem. I guess THAT was a stupid move, Firefox is worse!

There needs to be a manner in which the USER can INPUT THEIR LOCATION. I'm not trying to "trick" anyone...I'm actually trying to give people ACCURATE INFORMATION which apparently is beyond the capabilities of the internet, to provide.

Được hỏi bởi R C 2 tháng trước

Lần cuối trả lời bởi zeroknight 2 tháng trước

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (xem thêm)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Được hỏi bởi kmrussell 4 tháng trước

Lần cuối trả lời bởi kmrussell 4 tháng trước