Problems wit Firefox 96.0.1

On two different PCs, mine and that of another family member, when we open up Firefox it does not go to the default home page we have set but rather opnes up the last web… (xem thêm)

On two different PCs, mine and that of another family member, when we open up Firefox it does not go to the default home page we have set but rather opnes up the last web page we accessed or alternatively we receive a message that it is "having difficulty open that page".

What can be done

Đã được hỏi bởi richard.flavel 3 ngày trước

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Firefox takes a long time to connect to Ookla speed test

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF i… (xem thêm)

Firefox became non-responsive yesterday while I browsing. This was on several profiles. If I closed FF and restarted it usually said FF was already running. I closed FF in Task Manager but that made no difference. Rebooted the PC but to no avail. Did these several times but made no difference. However Windows 10 Edge worked.

I restored Windows 10 back a few days & then FF worked. I then updated FF from vers 94 to vers 96. Even after FF indicated it was now vers 96 it still kept checking for updates for probably 10 minutes.

Today I did a few Ookla Speedtests. After clicking “GO” it takes about 30 seconds for the test to start, which does indicate a ping of 10 ms. Ping varies a bit with every test.

If I use the Edge browser it takes only a second or two for the test to start with approx the same ping.

This almost 30 second difference is repeatable. I never noticed such a big difference between the two browsers before.

Why does FF take so long to start the speedtest after clicking "GO"? Does this have something to do with FF vers 96? Or is there something wrong with my FF installation?

Thanks for any suggestions. Thanks

Đã được hỏi bởi Mike109 6 ngày trước

Trả lời lần cuối bởi Mike109 21 phút trước

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (xem thêm)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Đã được hỏi bởi david.l.kammeyer 6 giờ trước

Trả lời lần cuối bởi david.l.kammeyer 52 phút trước

XPCOM problem ONLY with ESET Internet Security protected browsing

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and p… (xem thêm)

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and protection). This has not happened before when using/updating Firefox and only just happened when I updated Firefox today to 96.0.2.

I've been browsing the XPCOM queries and have tried the basic reinstall (deleting program folders prior to installing) with no luck, but so far but wanted some clarity prior to trying other things-

Some of the answers here point out that security software can block the folder access when Firefox attempts updates/installs. I attempted an install with Eset paused, but no change. On another computer, a similar problem - a firefox error message occurs when trying to run the Eset protected browsing window, so attempted the same "program folder delete>reinstall" method, only now when clicking the Eset window, it just gives the loading symbol then nothing happens. Again- Firefox also works fine on that computer as well save for the same protected window usage. Not the same error, but still similar enough to think it's related.

Is a safe mode firefox install the next step forward? Should firefox be uninstalled prior to doing so? (Not just deleting the program folders via file explorer, but an actual uninstall process). Or is this something that should be breached with Eset tech support (beyond just pausing the internet protection and functionality, should it be uninstalled prior to firefox reinstall and than installed again afterwards)?

Please advise and thank you in advance!

Đã được hỏi bởi q639fn+3xfkbdy00tg38 1 giờ trước

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (xem thêm)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Đã được hỏi bởi ArneStockholm 1 ngày trước

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Switching back to normal firefox colors without altering my theme

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have goo… (xem thêm)

As the title suggests, I just want firefox to be nice to use again. Since its latest update it is far from nice. Too much stuff is set to darkmode, even though I have googled like crazy and fiddled with most, if not all, about:config options to try and restore it.

I will do whatever it takes, but my firefox theme (abstract firefox) must remain intact. Surely there is something I can do in the userChrome.css or whatever it's called.

It is just so very tiring having to fix mistakes made by firefox, that keeps changing stuff for the worse. Changes that nobody ever asked for. I am giving the browser one more chance for old times sake, since I have been using it for 20 years or thereabouts. So please, firefox... stop trying to force your users into using stuff that your staff team or whatever likes to use. Think of your users.

And please help me out.

Thank you.

Đã được hỏi bởi fopibab368 1 tuần trước

Trả lời lần cuối bởi fopibab368 2 giờ trước

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (xem thêm)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Đã được hỏi bởi veana 3 giờ trước

Windows 10, Firefox 96 - Dark Mode Active Tab Is Indicernible From Others

With W10 set to Dark Mode and Firefox set to Dark Mode, I am unable to discern the active tab from the others at the top. There should be an outline or color difference f… (xem thêm)

With W10 set to Dark Mode and Firefox set to Dark Mode, I am unable to discern the active tab from the others at the top. There should be an outline or color difference for the active tab to make switching to another chosen tab easy. I am forced to change the Firefox Theme to one that actually does this. I don't understand why the default dark theme in Firefox doesn't do this. Will there be a change in the next version?

Đã được hỏi bởi dcbayles32 3 giờ trước

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (xem thêm)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

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Unable to acccess customerconnect.vmware.com but can in the "other" browser

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems… (xem thêm)

Unable to access customerconnect.vmware.com but can in the "other" browser. I have tried the recommended turning off proxy, or Private mode, safe mode, etc. Nothing seems to be working.

Đã được hỏi bởi lundrigan 8 giờ trước

Trả lời lần cuối bởi lundrigan 5 giờ trước

Secure Connection Drops

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I hav… (xem thêm)

Hello. First, fantastic work on the browser! Second, recently my secure connection to a specific site keeps dropping. I use Firefox to connect to tutanota.com (de). I have HTTPS Everywhere and uBlock Origin installed. Before recently, I never encountered this issue, now it's happening every day. When I first log in it's working as expected, zero issues. After about 30 minutes to an hour I now see the error stating that my connection is not encrypted, and mentions something about loading external images. I already told the support team at Tutanota that I have no images loading, but it's still showing the error. They said the connection should still be secure, but that doesn't make sense if the browser itself is saying it's not secure. It happened around the time where I also had DuckDuckGo Privacy Essentials installed as well, but I have since uninstalled that add-on. Still showing error. Please advise.

Đã được hỏi bởi RG - Work 6 giờ trước

Firefox & Yahoo mail

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues wit… (xem thêm)

Starting on 1/2/2022, every time I go to access my Yahoo mail; I've been getting a dialog box that states "The continued use of the Firefox Browser might cause issues with features, usability & accessibility to Yahoo Mail. To continue without issues, we suggest that you download Chrome, IE, Safari". What has happened to FF or is it a Yahoo issue? Also, it's only after I click on my mail icon on my home page to open my mail. This is quite annoying to have to click off the box and wait for the page to reload about as fast as NetZero dial-up of the mid 90s.

Đã được hỏi bởi Sonny65 6 giờ trước

Video quality keeps dropping on a streaming site (Viki)

Dear Support Team, I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was… (xem thêm)

Dear Support Team,

I have an issue with video playback on one particular site (www.viki.com) that only happens on Firefox as it turns out. Up until today I thought it was an issue with the site itself. While streaming videos on viki.com the video quality keeps dropping from full HD 1080p down to a measly SD 360p; they automatically adjust the video quality based on your internet speed, yet despite having a very stable connection (220mbps) it keeps constantly changing which is very annoying. The weird thing is, though, that this doesn't happen ALL the time, just for a select few (Chinese or Taiwanese) shows. Playing the same episode of one such a show on another browser (in this case Edge), however, is completely normal. Steady 1080p quality throughout. I don't have this problem on any other streaming sites with Firefox (Netflix, Youtube, Prime, etc.), either.

Is there a throttling misstep somewhere in config that I might have overlooked? As far as I know I haven't changed the settings on it.

Would appreciate any help you can provide as I'd rather not switch browsers to fix this issue.

Sincerely, Isabella

Đã được hỏi bởi evendia 6 giờ trước

space bar moves cursor to front of sentence

I prefer Firefox browser on my computer - currently using 96.0.1 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in plac… (xem thêm)

I prefer Firefox browser on my computer - currently using 96.0.1

 a month or so ago, when logged in to godaddy email workspace, the subject line cursor won't stay in place.

I'll type a word then space resulting in the cursor jumping to the front of the line of text. Sometimes it jumps after the first letter but always with the space bar and only in the subject line of this website.

If I type a word in the subject line, then space, the cursor moves to the front of the line of text... if I continue typing there and use the space bar the cursor doesn't jump. But if I move the cursor behind the first word and space, type another word and space it jumps again.

I worked with godaddy on the issue... after troubleshooting various browsers (this only happens when using Firefox) and other things they asked me to do they point the finger at Firefox. I hope this can be figured out, I do not want to use Chrome for email. thanks!

Đã được hỏi bởi revpolymer 1 ngày trước

Trả lời lần cuối bởi revpolymer 6 giờ trước

Is there an equivalent to the Electron JS that uses the Firefox engine instead of Chromium?

When it comes to making cross platform apps, I know there's lots of solutions out there. However, It somewhat bugs me that the bulk of the ones that allow for the usage … (xem thêm)

When it comes to making cross platform apps, I know there's lots of solutions out there. However, It somewhat bugs me that the bulk of the ones that allow for the usage of Javascript/Typescript* for the frontend are based either on Google-developed tech (Electron, CEF, etc), or Facebook (React Native, etc).

Doing an internet search does not (easily) reveal of there are any initiatives to have something along the lines of "like Electron, but uses Quantum instead of Chromium".

Does such a project exist?

Thank you in advance!


  • Yes I know JS and TS are not as performant as C/C++/Rust/etc. That issue, (and whether to use technologies such as QT, GTK, etc.) is worthy of an entirely separate discussion that is out of scope for the purposes of this question.

Đã được hỏi bởi TechViking 6 giờ trước

firefox shortcuts

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. T… (xem thêm)

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. This just happened after using Firefox for years. Hope you can help. M

Đã được hỏi bởi m.c.pappone 6 giờ trước

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (xem thêm)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Đã được hỏi bởi bim007 8 giờ trước