• Đã giải quyết

accuweather

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking ever… (xem thêm)

Hello. I was curious and allowed accuweather but now I regret that and want to get rid of it. But I cannot find it anywhere on my Firefox account, I have been loking everywhere but cannot find anyway to delete accuweather. It feels like a malware and I cannot get rid of it. Please help. Best regards from Claes in Sweden

Được hỏi bởi claes.a.v 6 giờ trước

Được trả lời bởi TyDraniu 3 giờ trước

  • Đã giải quyết

Font color problem in dark mode since update 140.0

Hello, Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could … (xem thêm)

Hello,

Since update 140.0, the side panel is dark (no problem), but the text is black instead of white!!! Which makes reading black on dark is very complicated... Could you fix this problem with a new update? Thank you so much in advance.

Được hỏi bởi Fred LEDEFRE 5 tháng trước

Được trả lời bởi Denys 5 tháng trước

  • Đã giải quyết

Expand list function not working in IMDb after latest update

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand th… (xem thêm)

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand the list above it, in the case an actor's credits. I have NoScript 13.5.2 installed but all scripts are allowed here. I get this on all the IMDb pages.

Được hỏi bởi DTravel 1 ngày trước

Được trả lời bởi DTravel 9 giờ trước

  • Đã khóa

Window menu sort order

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each … (xem thêm)

I operate with several to many windows open (and many tabs). Firefox (Mac) used to list the open Windows in the Window menu in the order I originally created/opened each window. A while back, FF started sorting – and re-sorting! – the list of open windows alphabetically according to the Tab that is currently active in each Window. This means that the window appears in different places in the Window menu list according to the name of the Tab. I DO NOT LIKE THAT because the it makes the Window hard to find.

Is there any way to set this to operate the way it used to - keeping the Window list in the order first opened, regardless of which Tab is open?

Được hỏi bởi cak 16 giờ trước

Lần cuối trả lời bởi Paul 15 giờ trước

  • Đã giải quyết

Update download stalled

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps … (xem thêm)

From "About" on the Firefox menu I am trying to download the update from 145.0.2 but it is stalled at 27.1 of 31.3 MB. The little pair of spinning arrows icon just keeps spinning without making any further progress. I'm on a 2020 iMac running Sonoma 14.5 My internet connection is still functioning. I'm wondering what I should do. Is there a way to just cleanly stop and start over? Or stop and continue.

Được hỏi bởi cak 1 ngày trước

Được trả lời bởi cak 16 giờ trước

  • Đã giải quyết

New Local Backup in FireFox Release 146.0

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync ju… (xem thêm)

Is there anyplace that shows how to use what the new release says on the 146.0. I got the message below when viewing new options in 146.0, but going to settings, sync just wants me to sign in and do a cloud backup.

Doesn't sound like what is in message below that I got after updating to 146.0. From what I found looking around, you are suppose to go to setting, sync, click on backup and choose location. There is no option backup, just an option to sign on. Below is message I got when checking what is in update 146.0:

Windows 10 users can now automatically protect their passwords, bookmarks, and more by turning on backup in Firefox. Your browsing data is saved daily on your device and can be encrypted with a password When you set up a fresh install of Firefox on any operating system for a new device or your current one, you can restore from this backup and pick up right where you left off. This feature is currently available on Windows devices and will be coming to other operating systems soon.

Được hỏi bởi Jer 1 ngày trước

Được trả lời bởi Denys 21 giờ trước

  • Đã giải quyết

server not found.

Hmm. We’re having trouble finding that site. We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me. If you entered the right address, you can: Try agai… (xem thêm)

Hmm. We’re having trouble finding that site.

We can’t connect to the server at fzttlwrt.r.us-east-1.awstrack.me.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Được hỏi bởi JoAnn Wilson 1 ngày trước

Được trả lời bởi Denys 21 giờ trước

  • Đã khóa

Questions abou installation

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft … (xem thêm)

Some of the installations seem to be blocked by Microsoft if you are using a Microsoft system. If the Software being downloaded is not sold by Microsoft store, Microsoft blocks it or deforms it. During any update, Microsoft removes MusicBee and some other software not purchased from Microsoft store

Được hỏi bởi jibekwe 1 ngày trước

Lần cuối trả lời bởi Denys 21 giờ trước

  • Đã giải quyết

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (xem thêm)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Được hỏi bởi Jota 2 tuần trước

Được trả lời bởi Jota 2 tuần trước

  • Đã giải quyết

A Block Ad does not allow me to access a site. How to remove it?

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&ut… (xem thêm)

Hello. I did not receive an answer to my last help request. A Block Ad does not allow me to access this site: https://www.tempo.pt/lisboa.htm?utm_source=newsletter&utm_medium=email#-0eebc5457c97ef8bca0b518ed4194951 I need some help, please. This is a site informing me about the weather. Thank you.

Được hỏi bởi Natalia Sarmento 1 tuần trước

Được trả lời bởi jonzn4SUSE 1 tuần trước

  • Đã giải quyết

Sidebar black print on dark background

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black p… (xem thêm)

146.0 (64-bit) Windows 11 December 11, 2025 Turned on computer this am, Firefox webpage popped up telling me about what is in it's future but now my side bar is black print on really dark background. Help!

Được hỏi bởi Carlos 1 ngày trước

Được trả lời bởi Denys 1 ngày trước

  • Đã giải quyết

firefox freezing

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any website… (xem thêm)

Every couple of minutes Firefox just freezes. YouTube buffers, all open tabs just stop working. I can open new tabs but i cannot search up anything or go into any websites. Is there any fix for this?

Được hỏi bởi anthony sanaty 3 tháng trước

Được trả lời bởi jonzn4SUSE 3 tháng trước

  • Đã giải quyết

no connection to gmail or googlemail

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else… (xem thêm)

Suddenly I can no longer connect to gmail or googlemail on mozilla. It works fine everywhere else. At present I'm having to use Microsoft Edge for emails. Everything else on Mozilla seems to work fine. I don't get any messages to say why. The input just sits there with the fullstop going left and right. Any ideas ?

Được hỏi bởi william.croy 2 ngày trước

Được trả lời bởi jonzn4SUSE 2 ngày trước

  • Đã khóa

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentific… (xem thêm)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Được hỏi bởi dkmozilla 2 ngày trước

Lần cuối trả lời bởi Denys 2 ngày trước