update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (xem thêm)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Được hỏi bởi marcel.arnould 31 phút trước

Lần cuối trả lời bởi marcel.arnould 5 phút trước

Number is not getting recognised

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked… (xem thêm)

After switching to Firefox version 123, I encountered an error on our website: '1,000,000.00 is not a valid number.' It seems to be a form validation error, but it worked fine with previous versions of Firefox. The application is built using GWT (Google Web Toolkit). Any help would be appreciated. Thanks.

Được hỏi bởi Bikram Singh 7 giờ trước

Lần cuối trả lời bởi TyDraniu 46 phút trước

Firefox not closing properly

I read where others were having the same problem, getting crash reports after trying to close down firefox and takes super long wait to be able to browse when starting ag… (xem thêm)

I read where others were having the same problem, getting crash reports after trying to close down firefox and takes super long wait to be able to browse when starting again. But I never did read a fix. Can anyone help?

Được hỏi bởi Rod McAfee 3 giờ trước

Lần cuối trả lời bởi Paul 2 giờ trước

Massive memory leak

115.8.0esr (64-bit) This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox… (xem thêm)

115.8.0esr (64-bit)

This newest release has a massive memory leak. I know it's Firefox, because I look at the system monitor, and there are even more entries for firefox.com running than usual. The first one on the top of the list is the biggest resource hog, and the next one is second. All the rest have something going on, but smaller. Looking at performance in the Windows Task Manager, under performance, the memory usage goes up. Right now, it's 5.35Gb of 16Gb. At worst, several days ago, it was at 12Gb. When I force close Firefox, the memory and usage goes way, way down, to a usable level.

I wrote last night. "Ed" someone got back to me, didn't quote my message, and said he was from another department. I DID EXACTLY THE SAME THING AS LAST NIGHT. I hit the blue button, which took me here, and he advised me to do today, which brought me here, AGAIN.

If this, again, goes to "restoring access to Mozilla accounts and subscription services such as Mozilla VPN", please be professional and forward it to the right department, possibly with my message quoted, as this is the second time I'm creating it, and only have my memory on which to fall back for the first time. The logical topic is "Fix slowness, crashing, error messages, and other problems".

At the same time, other releases have had big memory leaks, and they seem to get patched quickly.

Thank you again.

Được hỏi bởi Apollyon48 2 ngày trước

Lần cuối trả lời bởi Apollyon48 2 giờ trước

Is it possible to use Mozilla Sync without the email step?

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the run… (xem thêm)

I have 2fa enabled on my account, is there a way to skip/disable the third step where I have to enter a code from an email? It's already redundant with 2fa. Plus, the runaround of "enter your email, enter your password, get email, enter the code, oops your password is wrong!" is irritating enough :) It just seems unnecessarily difficult.

Được hỏi bởi glennmorse 2 giờ trước

Firefox routinely freezes and I need to restart my computer

For the last 1 year, Firefox has been reliably crashing on my machine (M1, macOS Monterey, Version 12.0.1) after a undefined period of use from the time I start up my co… (xem thêm)

For the last 1 year, Firefox has been reliably crashing on my machine (M1, macOS Monterey, Version 12.0.1) after a undefined period of use from the time I start up my computer. Sometimes is an hour, sometimes 30 minutes, sometimes it can last the whole day. Once it happens, it will first lose internet connection, none of the sites would load, then the only thing I can try to do is to quit it. But Force quitting or pkill -f Firefox on terminal does not entirely quit it even though the window is closed, some process is still running that prevents it from really quitting. In about 50% of the time, this crash will then spread to my entire computer, and I have to press and hold the power button to restart. This cycle will repeat a few times a day. Its completely debilitating. I have tried uninstalling (including removing all library files), reinstalling newest version, upgrading my OS etc. Problem will go away for a few days and then will slowly creep back. Happy to provide any info that you need for diagnosis.

Thank you! L

Được hỏi bởi Lena Wilson 4 giờ trước

Deceptive Site warning

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning. I am quite happy that although the SSL might not be current that the website… (xem thêm)

When I try to go to my webmail I sometimes am presented with a Deceptive Site Ahead warning.

I am quite happy that although the SSL might not be current that the website is safe for me to go there. How do I stop this annoying feature from activating?

Được hỏi bởi Paul Barrow 1 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 giờ trước

Firefox Crashes Minutes After Start Up

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and wh… (xem thêm)

I have been using an old version of Firefox (109.0.1). I am not typically using a newer version because of an essential - to me - add-on which hasn't been updated, and which doesn't work in more recent versions.

On macOS Sierra this old version of Firefox crashes. Troubleshooting mode (I was prompted a number of times) and restarting the browser appears to eventually resolve the crash, but finally there is an issue with the memory and the browser doesn't "work."

The reason for the crash given is " MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" "

The crash report text is reproduced below: __________________________________________________________________________________________________________________

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: support%40lastpass.com:4.126.0.1,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.23,%7B65e41d20-f092-41b7-bb83-c6e8a9ab0f57%7D:1.2.9,firefox-prod-suspender%40firefox-workona.com:1.1.0,%7B7d2676a5-0546-4e2a-9019-aa9d8345be1e%7D:0.4.5,%7B45f2dc53-96cd-4c41-91f6-f4a73a8fb2b0%7D:5.2.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:109.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,amazondotcom%40search.mozilla.org:1.4,bing%40search.mozilla.org:1.4,ebay%40search.mozilla.org:1.4,google%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.3,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePhysicalMemory: 22274048 AvailableSwapMemory: 1025769472 BackgroundTaskMode: 0 BuildID: 20230127170202 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1709070070 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumRenderers: 6 HeadlessMode: 0 InstallTime: 1685805973 JSOutOfMemory: Reported MacAvailableMemorySysctl: 1 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1709070001 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset MozCrashReason: Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Notes: FP(D00-L1000-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 15732736 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 41204 StartupCrash: 0 StartupTime: 1709070000 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20230127170202","version":"109.0.1","vendor":"Mozilla","displayVersion":"109.0.1","platformVersion":"109.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x8086","deviceID":"0x0d26","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":null}],"monitors":[{"screenWidth":1600,"screenHeight":1200,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookPro11,5","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.fixup.alternate.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.page":3,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.showSearchSuggestionsFirst":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.used":2,"media.gmp-gmpopenh264.lastInstallStart":1708260927,"media.gmp-gmpopenh264.lastDownload":1700275645,"media.gmp-gmpopenh264.lastDownloadFailed":1708260927,"media.gmp-gmpopenh264.lastDownloadFailReason":"Error: Failed downloading via ServiceRequest, status: 0, reason: error","media.gmp-gmpopenh264.lastUpdate":1700275646,"media.gmp-manager.lastCheck":1708260927,"media.gmp-manager.lastEmptyCheck":1707770876,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"signon.rememberSignons":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true,"nimbus.qa.pref-1":"default","nimbus.qa.pref-2":"default"},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} Throttleable: 1 TotalPhysicalMemory: 17179869184 URL: about:blank UptimeTS: 78.50175771 Vendor: Mozilla Version: 109.0.1 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed. __________________________________________________________________________________________________________________

Được hỏi bởi Shawn Weiler 8 giờ trước

Lần cuối trả lời bởi cor-el 6 giờ trước

Cross Site Tracking Cookies

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curio… (xem thêm)

Why do Cross Site tracking cookies show up after I shut down the browser and restart? I have my history set up to delete everything when I close the browser so I'm curious why cross site cookies are apparently allowed to exist/function, even after a restart?

Dano

Được hỏi bởi Dano 1 tháng trước

Lần cuối trả lời bởi cor-el 6 giờ trước

Screenshots Cropping Poorly in ver. 123

Title is self explanatory. When I try to take and save a screenshot in my browser, either when right clicking and selecting Take Screenshot or using CTRL + SHIFT + S it a… (xem thêm)

Title is self explanatory. When I try to take and save a screenshot in my browser, either when right clicking and selecting Take Screenshot or using CTRL + SHIFT + S it always cuts off some of the image I'm trying to take. Any ideas on how to get this fixed?

Được hỏi bởi IzzieDevil 7 giờ trước

How can I clear shortcuts on my home contents page?

I want to clear shortcuts on my home contents page. Yes, I know I can hide them via settings button on the top right, but I want to delete all of them, and want to restar… (xem thêm)

I want to clear shortcuts on my home contents page. Yes, I know I can hide them via settings button on the top right, but I want to delete all of them, and want to restart from a clean state. Please help.

Được hỏi bởi 1orafina2936 9 giờ trước

Lần cuối trả lời bởi cor-el 7 giờ trước

Browser Extensions

Does Mozilla support extensions? If so how do you do it? I would love to add a couple of extensions but I don’t know how. I am on Mac and IOS and if I try to customize Mo… (xem thêm)

Does Mozilla support extensions? If so how do you do it? I would love to add a couple of extensions but I don’t know how. I am on Mac and IOS and if I try to customize Mozilla I get the download Firefox prompt and can’t get past it.

Được hỏi bởi katherine.moore.44 19 giờ trước

Lần cuối trả lời bởi James 9 giờ trước

Youtube is blank - Have to restart, use a coockie/disk cleaner before it works agein

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left c… (xem thêm)

YouTube keeps blanking out at regular intervals. I can watch videos and try returning to the main page, only to load as blank, with only the menu icon in the upper left corner showing. This keeps happening, and the only solution is to close the browser and use Wise Disk Cleaner (or similar software) to clean the cache before restarting the browser. I have to do this several times pr. Day.

I have tried the most normal solutions I have found, already posted, like:

- Disabling Hardware acceleration - Uninstalling Ad-blockers

I have the following add-ons installed:

- Dashlane - Adblocker Plus - Honey - Return YouTube Dislike - Zotero - Express VPN - LeanLibrary


Are there any other options to attempt to correct this extremely annoying problem? I just want to surf YouTube in peace.

Thanks for any replies in advance!

Được hỏi bởi Andreas Risdalen Ekrem 13 giờ trước

Lần cuối trả lời bởi jonzn4SUSE 9 giờ trước

Looking for widget.windows.window_occlusion_tracking.enabled setting

I am looking for the widget.windows.window_occlusion_tracking.enabled preference setting on Linux. I was wondering if this setting was available on Linux? I have seen it … (xem thêm)

I am looking for the widget.windows.window_occlusion_tracking.enabled preference setting on Linux. I was wondering if this setting was available on Linux? I have seen it on Windows. I was also wondering when this setting was introduced and if it is still active in the latest version of Firefox.

Thank you.

Được hỏi bởi 5s6hfymxzj 14 giờ trước

Lần cuối trả lời bởi 5s6hfymxzj 10 giờ trước

  • Đã giải quyết

Disconnection from my mozilla account everytime I load utube

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went ba… (xem thêm)

Today I went to utube and couldn't watch anything. I noticed a new item in the bar at top of screen, it stated account has disconnected. I changed my password and went back to utube and locked out again. I am running a full system scan just in case.

Image of account button.

Được hỏi bởi ardy01 11 giờ trước

Được trả lời bởi cor-el 10 giờ trước