Diễn đàn hỗ trợ Firefox

Firefox continues to indicate I am using Windows 8. I have NEVER used Windows 8 in my liftetime. I use Windows 10 and after locating the program compatibility location to change to Windows 10, Windows 10 isn't an option. I changed my OS to 10 in your box below. Why? I don't understand this.

When I open facebook (starting 20 Jan 2023) fb will only open the first two posts then stop loading. I cannot access any other tab within, market place, reels, stories, etc. Other sites do this as well Amazon, e-bay. I have run anti-virus, and system checks but found no issues. Solutions?...

Hi, I've been trying to open WhatsApp Web on Firefox and it's just not working. Seems like a Firefox issue as the website works well on other browsers. Let me know if y'all have any fix to this. Will be waiting for your responses!

Link: https://web.whatsapp.com/

Prior to the most recent Firefox update (109.0), I was able to sign on to my account on the Wells Fargo website. https://www.wellsfargo.com/ Now after updating, Firefox is not allowing a sign on. Other browsers work fine.

As i am using your broswer since 2018 but this time when i try to open my site https://inshotapps.com/ or any other link it sometimes open sometimes it update your certificate sometime its showing not secure i clear cache and security on firefox browser but still the error is the same can you help me? How can I solve this problem I thank you for this kind help. If you help me to resolve then Okay otherwise i will go for another

Cannot change home page to a url. ALL attempts result in Firefox ridiculoucly tyring to save a file called, "UpdateBrowser.rar"

After refresh to default, and home page is default Firefox. Home page opens to the defuult. Home page icon links to default. HOWEVER, it's iike the browser remembers the url that was attempted to be the home page, and the same ridiculous "UpdateBRowser.rar" keeps happening when that url is entered to go to! WTF is going on?

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I can't find any Google references to it. As soon as I open Firefox a pop-up appears that says: "Quit your browser app. For Threat Protection to start working with your browser, you need to quit it first. Quit Firefox and click Continue." Then there are two clickable choices, Continue and Cancel. I always click Cancel because I don't know what this Threat Protection is. Then the pop-up keeps reappearing. About every five minutes it pops up and two or three times in a row after I click Cancel. It does this as long as Firefox is open. I have tried disabling Nord VPN and it made no difference. I have run complete scans with Webroot and it found nothing. I have tried uninstalling Webroot antivirus & rebooting and it made no difference, the pop-up still appears. I have tried downloading Malwarebytes and running a complete scan while Webroot was uninstalled, and it found nothing. I am out of ideas. I fear it is malware, but Nord VPN did not stop it, and both Webroot antivirus and Malwarebytes scans find nothing. I would appreciate any help.

After I restarted my laptop (Mac OS 10.15.7, Firefox 109), Firefox suddenly refused to open, saying, "Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I read the "How to run Firefox when your profile is missing or inaccessible" page. It implied that I had moved or deleted profiles--I had not. I hadn't even been aware that Firefox had profiles.

I followed the instructions and found my Firefox profiles folder, and was confused to find 15 separate folders in it. I was unclear whether they were profiles or something else. They have names like "2sb6poj9.default" or "gya9gghh.default-release". Most of them contain something called "times.json" but one of them has a whole bunch of stuff in there, so maybe it's the real profile?

I also followed some other instructions and was able to bring up what another website called the old Firefox Profile Manager. The space where it should be showing profiles was, unsurprisingly, empty. I tried creating a new profile and it let me but then told me it hadn't saved it, and the space remained blank. However, I went back to the actual profiles folder to check out of curiosity, and the new profile was there. So creating new profiles is clearly not the answer, because it will just refuse to recognize them too.

I also tried opening Firefox in troubleshooting mode by holding down option and clicking the icon--it didn't work. However, I just checked the Profiles folder after another attempt and even making this attempt seems to create a new folder! Is that normal?

I have no idea what to do at this point.

Hi,

 So Firefox automatically downloaded an update a few days ago and it did not warn me it would do this. It didn't say anything about fixing anything. Suddenly all my data is gone; all bookmarks, history, accounts, ect. 

I restarted my pc ,and everything came back that day (2 dys ago) However, I JUST closed the browser and reopened it, and everything is gone again! I don't know what is going on, but it's been very frustrating. 

Steps I have already tried per this forum-

I have restarted my PC, I have shut down and started up my PC. 

I have checked for multiple accounts and profiles (looks like there's now 3 brand new ones all created today with no history) I tried to log into a firefox account in case I had one, I didn't, so now I have a new account. I have checked my desktop and searched every file for anything remotely related to a file called "old firefox data". There isn't one. I have opened the folder where profiles are kept on my PC and found one that has files on it that date back to 2019, before the update, although I am not sure what to do with them, on the surface it doesn't look like there is anything with old data on it.

So if anyone has any ideas or knows where I can go with those profile files on my PC next I would appreciate it since the forums all seem to just ask people if they are there and to come back for additional help if they found anything.

Thanks in advance!

After a long time, I've decided to reinstall Firefox on my PC. Upon installing it, I got the error "Your firefox profile cannot be loaded. it may be missing or inaccessible." I cannot start Firefox.

After looking online, I found this article on the support page: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

I tried opening the profile manager, but can't get to it since Firefox won't start. It also is not accessible through using "firefox.exe -P" in the run dialog box.

So then I followed the directions and found my existing profiles.ini which pointed to my profile file. Wondering if it got corrupted, I changed the file extension to profiles.iniold and moved the whole mozilla folder to my desktop. Firefox continued to give me the same error message.

Finally I uninstalled firefox, deleted the mozilla folder under %appdata%, deleted the Mozilla folder under %programdata%, and deleted any mention of Mozilla in regedit. I finally reinstalled a fresh copy of firefox... and I got the same profile cannot be loaded error.

Is there somewhere that I'm not seeing that needs to be deleted to finally get a fresh install? I don't care about the original profile and am happy to start from scratch, but have no idea what I can still do in order to get to that point. Any suggestions on what I can do to completely remove any remnants of the original install from years ago?

I wish to have 2 toolbars with all my shortcuts on as i use only FAVICONS and have ran out of room, and a lot of sites i only remember to use if i see the FAVICON

is this possible - im ascustomed to about:config etc..

thanks

I recently had hard drive problems and during the ensuing melee, I discovered that Firefox has stored well over 100k files with the general name {xxx...}.final. Being the curious sort--and given that these boogers are taking up almost 1Gb--I looked at a few and they appear to be related to websites that I visited. I can see keeping some recent things around, but some of this goes back, literally, to the day I bought my PC. Um...that's a lot of files and a lot of space for places I visited once and will never go to again. Some of the websites no longer exist, so obviously those files are wasted space.

I am unable to find much about this on the web, either via Google or the help here. A few people have brought it up, but no one seems to know what to do. The help here goes nuts with the search term "final" and brings up a plethora of hits containing "finally" and so forth, but nothing useful. "}.final" isn't much help, either.

The path is C:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile name>\storage\default

Questions: 1) Can some or all of this be deleted? 2) Is there a way to tell Firefox not to be so anal about keeping so many useless things?

Given the sheer quantity of these things, it would make future backup/restores easier if I could trim some of the fat, but I don't want to mess things up, either.

Thanks...

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

Hello. I have a problem with turning off google safesearch. I'm 28 years old so it's not a problem with google acc. I have same firefox on pc and on laptop. On pc and on smarthphone it's easily turning off and if i'm using edge or chrome on laptop it's also turned off, but if i'm using firefox exactly on google it's always turned on no matter what i'm do. Just in case, if i'm using for example bing search in firefox it's also turned off, likely it's always turned when i'm using google with combination in firefox. Methods that I already tried: 1) Turned off in computer settings (not worked) 2) Reinstalled browser (not worked) 3) Checked in my wifi settings (not worked) 4) Updated everything (not worked) Waiting for your help.

For about a month or so I have been having this problem. Every once in awhile when using Firefox it will pop up to a full sized white screen except for my taskbar and freeze for a couple of seconds. This will happen usually when I am opening a new page/link or moving to a different tab. I have quite a few tabs open but I have always ran Firefox this way and never had problems before.

Sometimes after flashing white several times Firefox will crash. Ending the Firefox task in Task Manager, running a cleaning program and restarting fixes this for a while but it still keeps happening. Any help or advice is appreciated.