Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

You showed my request coming from wrong IP address and wrong search engine

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrom… (xem thêm)

A few minutes ago, I submitted a question from my laptop which uses Firefox and Windows 10. I just noticed that your system showed that my question was coming from Chrome Windows 10 and from an IP address that matches my Ipad and NOT my laptop.

How is that possible? I didn't send my question from my ipad. I sent it from my laptop which uses Windows 10 but Firefox; and I don't have Chrome on my laptop or my ipad. So how could your system pickup Chrome when it's not in my home anywhere, and why would it detect my Ipad's IP address instead of my laptop/regular home IP address? (I have no sync between my Ipad and my laptop).

Please clear up this mystery.

Regards, Steve

Đã được hỏi bởi curious2016 2 tuần trước

Trả lời lần cuối bởi Dropa 2 tuần trước

Win 11, FF 101.1.0 Dragged Desktop URL icons changed to blank

This seems to have happened a few days ago. All of the 20 or so Desktop icons I created dragging the URL from Firefox to the desktop have no turned to the DEFAULT blank p… (xem thêm)

This seems to have happened a few days ago.

All of the 20 or so Desktop icons I created dragging the URL from Firefox to the desktop have no turned to the DEFAULT blank page icon.

What I have tried before:

  • Ran Firefox in Safe Mode
  • Deleted the ICON CACHE and rebooted so it would rebuild
  • Refreshed Firefox
  • Clicked on the blank icon, and dragged the URL again to the desktop. I can SEE the 'shadow' copy as having the URL image/icon in it. Get the message to REPLACE it which I do, no change, still blank.
  • Clicked on the icon and then DELETED it and dragged the URL to the desktop, same thing, see and icon image in the drag, but once I release it, get the same blank page icon.
  • Uninstalled Firefox and reinstalled it, no change, same problem

One 'oddity', and 3 of the ones I did try I did get the URL Icon on the desktop? Do not know why only those 3 which I deleted to icon before dragging. On one, I did not delete the icon but replaced the desktop one?

One last tidbit, I had a screen lockup the day before, and booting from the Lockup (required a power off and then on) this was not when it happened, it happened some time later, maybe even 2 days later?

Sounds like a corrupt file somewhere, just don't know where? SFC and DISM were run and no problems found. Ran 2 A/V and a Malware scan, nothing found?

Any suggestion?

Đã được hỏi bởi irvspa 2 tuần trước

Trả lời lần cuối bởi irvspa 2 tuần trước

How to Import about:profiles into a new computer?

Hello, I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new comp… (xem thêm)

Hello,

I need to export many profiles that are connected to my FFX account. these are the profiles found by going to "about:profiles". These do not restore on a new computer after signing in to a ffX account.

I have followed the steps outlined in this support article but it does not work, and I don't think applied to "about:profiles". https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles YouTube videos also do not appear to focus on importing the 'about:profiles'.

If someone knows how to do this, I would be very grateful.


Thank you Liam

Đã được hỏi bởi liamdbarnes 3 tuần trước

Trả lời lần cuối bởi cor-el 2 tuần trước

On certain domain, firefox stop loading the page for a while

This bug occurs very randomly, but it seems there have few things in common. - Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub a… (xem thêm)

This bug occurs very randomly, but it seems there have few things in common.

- Occurring on domain level, one domain at once. For example, if Youtube.com stuck, any sub address including each video page is not loaded. Other website and whole browser works fine. - Other program on same PC is not affected, too. - Which page is stop loading is completely random. It might be happen only on a popular, feature-rich site like amazon, google, but not sure. - The timing is also random. Maybe after waking PC up from sleep, but not sure. Frequency of occurrence is once every 1~5 days. - The workaround without restarting browser is 1.)switching to other container tabs(strangely), 2.)opening website on private window. Disabling all the addon manually didn't help.

Since it's randomness, I didn't have any logs about this issue.

Đã được hỏi bởi bleepblopp 2 tháng trước

Trả lời lần cuối bởi cor-el 2 tuần trước

In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (xem thêm)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Đã được hỏi bởi srsarae 2 tuần trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 2 tuần trước

i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox install… (xem thêm)

firefox kept freezing up and slow load... I did a system restore then i uninstalled then reinstalled firefox browser... are my old bookmarks gone forever. firefox installed a new bookmarks folder. are my old bookmarks gone forever? firefox installed a new bookmarks folder

Đã được hỏi bởi Patrick 3 tuần trước

Trả lời lần cuối bởi Patrick 2 tuần trước

Firefox isn't loading a web page correctly

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in … (xem thêm)

Firefox is not letting me get into my Paypal Mastercard account. When I attempt to log in via paypal, the account page doesn't load. Instead I'm taken back to the log in page. I thought the problem was the security setting I was the security setting I was using (Privacy Badger and Ublock Origin.) but removing them did not fix the problem.

Đã được hỏi bởi rmmcgee2 3 tuần trước

Trả lời lần cuối bởi rmmcgee2 3 tuần trước

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (xem thêm)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

Đã được hỏi bởi beachcomber.paradise 3 tuần trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 tuần trước

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (xem thêm)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Đã được hỏi bởi h.bade93 1 tháng trước

Trả lời lần cuối bởi cor-el 3 tuần trước

Mulitple requests for Primary Password immediately after opening Firefox

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000… (xem thêm)

I installed Windows 11 and Firefox on a new PC. I used Firefox Sync to get my bookmarks onto the new PC. Firefox is version 101.0. I'm using Windows 11 Home, 10.0.22000, Build 22000.

When Firefox is opened it immediately asks for the Primary Password, then immediately asks for it again. I have to cancel the 2nd request before I can enter the PW in the first request.

Is there a fix for these multiple requests?

Thank you.

Đã được hỏi bởi ezameht 1 tháng trước

Trả lời lần cuối bởi ezameht 4 tuần trước

Cannot Get Standalone Microphone To Work With Babbel Language Website

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixe… (xem thêm)

I am using Firefox to interact with Babbel language software. I cannot get Firefox to allow me to use my standalone microphone. I tried all the Firefox recommended fixes, but I cannot make them work. I go to the "Microphone" permission setting. There is nothing listed there and it will "not" allow me to add the Babbel website? What do I need to do to allow my microphone to work with Babbel?

Computer: Apple MAC 27" 2017 model with a 3.8 GHz Quad-Core Intel Core i5 Processor Software: macOS Monterey Version 12.4 Babbel: Latest software application downloded May 26, 2022 Firefox: Downloaded May 30, 2022 Microphone: JOUNIVO Voice Microphone JV-601Pro (Connected to MAC via USB Connector)

Thank You, William A.

Đã được hỏi bởi woajet777 1 tháng trước

Trả lời lần cuối bởi Chris Ilias 4 tuần trước

Disabling Control +w keybind

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference? Also, I realized that: ```browser.tabs.warnOnC… (xem thêm)

Could you add a option of closing tab with <kbd>Ctrl</kbd>+<kbd>w</kbd> to the advanced preference?

Also, I realized that:

```browser.tabs.warnOnClose False``` Does this option activates warn when closing the tab? If your answer is yes, it is not working at all.

Đã được hỏi bởi maxemilian 1 tháng trước

Trả lời lần cuối bởi wtfiwinomgs 4 tuần trước

Shopify page doesn't load anymore

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order t… (xem thêm)

Hi I have a Shopify account and since the Firefox 99 update my Shopify shop page doesn't load any more, showing an error message. I have had to download Chrome in order to access my shop - really annoying. Have anyone been able to troubleshoot the problem? I find it really affects my ability to do business and I am feeling let down by Firefox. I am adding a screenshot of the error message. I can access my shop without any trouble on Edge or Opera browsers. Firefox is the only one having issue...

Đã được hỏi bởi Cat 1 tháng trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 tháng trước

ebay auction pages are thrown to the left side of the page

It seems that every time there is a firefox upgrade it destroys my ebay auction pages. Everything is thrown to the left of the screen and it makes for a difficult read o… (xem thêm)

It seems that every time there is a firefox upgrade it destroys my ebay auction pages. Everything is thrown to the left of the screen and it makes for a difficult read on the page. Please help me fix this.

Đã được hỏi bởi lgcarp99224 1 tháng trước

Trả lời lần cuối bởi lgcarp99224 1 tháng trước

Light theme but dark menus/pulldowns FF 100.0.2

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in… (xem thêm)

For the last several FF versions, although I choose a light theme, the pull downs/menus always wind up dark with white text. It also shows up when I am editing options in FF itself. How do I stop this? I want a light background with black/dark text.

Đã được hỏi bởi submarinerr 1 tháng trước

Trả lời lần cuối bởi submarinerr 1 tháng trước

  • Đã giải quyết

Replacing Firefox 78 for OS 10 El Capitan

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating… (xem thêm)

Hello, I've followed Firefox's invitation to install and update the browser on my Mac. Unfortunately the new version is not compatible with OS 10 El Capitan, my operating system, so now I can't use Firefox at all. How I do get the old version back?

Thank you, Lars

Đã được hỏi bởi larsdrinkrow 5 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 5 tháng trước