Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

can't upload attachments

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does n… (xem thêm)

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Được hỏi bởi core.empowerment 2 tháng trước

Lần cuối trả lời bởi surfingpirate 5 giờ trước

youtube background screen all white

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to … (xem thêm)

Hi friends. We have had some recent power outages when everything was back up running my youtube screen only shows the video but everything else is white. I will try to attach a screenshot.

I am running an iMac with system Sonoma 14.4.1 installed.

I have used Firefox for over 10 years with no problems.

York Maine [removed phone# from public]

Được hỏi bởi larryadow 1 tuần trước

Lần cuối trả lời bởi zeroknight 6 giờ trước

Incorrect file format

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed… (xem thêm)

It has been observed that when a user uses the Firefox browser and tries to download a DDD file, the file format is .pdf instead of .ddd. In the devtools, it was observed that the content-type is text/plain in the response to the request. I changed the content-type to application/octet-stream, but the error still persists

Được hỏi bởi Borys Krasko 1 ngày trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 7 giờ trước

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (xem thêm)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Được hỏi bởi cazzyguy 17 giờ trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 10 giờ trước

Kiosk mode and Firefox popups, cannot suppress them?

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system. I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the comm… (xem thêm)

I'm running a UI deployment with a web-app and Firefox on an Ubuntu system.

I'm running Firefox with the flag "--kiosk" to place it into kiosk mode (booted from the command line upon system boot). This works fine, and boots up Firefox to the page I want (my web-app) in kiosk mode (full-screen, etc.)

However, I get very annoying popups that are not acceptable for deployments in front of customers. I have tried, but CANNOT suppress all of them, or, when I thought I did, they came back a month later.

Popups:

1. "Keep pesky trackers off your tail. Open my links with Firefox" 2. "Welcome back" 3. Others like this...

These are Firefox browser popups, not related to popups that other websites can put up, and block the entire screen with an overlay until they are dismissed. My deployments are only going to a single web-page that I control (which has no popups) and there is no keyboard on the deployed system, so people cannot navigate elsewhere.

Things I've tried:

1. Firefox is installed via snap, which provides "snapshotting" configuration for the Firefox snap. I loaded Firefox, cleared the annoying dialogs, and then took a snapshot (theorying that I set Firefox configuration when doing this, and I capture that in the snapshot) and re-installed it onto a new system. Still go popups 2. Looked into user.js preferences. I can install this file onto the system, so I looked through https://searchfox.org/mozilla-release/source/remote/shared/RecommendedPreferences.sys.mjs and this is how I initially got all the popups to disable themselves. I looked through that list and tested most of the recommended settings until the popups disappeared. However, after a month or so, I'm beginning to see the popups again.


Any suggestions from Mozilla or others that run into this issue?

Được hỏi bởi Devin 12 giờ trước

Lần cuối trả lời bởi zeroknight 11 giờ trước

my account is suspended and contact mail address not working (discourse)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozil… (xem thêm)

hi, my discourse account is suspended but i wonder why? i try to reach discourse staff but i cant. because email address not working in this page: https://discourse.mozilla.org/about

my profile is: https://discourse.mozilla.org/u/tugrul/summary

please unsuspend my account. thanks.

Được hỏi bởi Tuğrul 15 giờ trước

Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (xem thêm)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Được hỏi bởi exo82 3 tuần trước

Lần cuối trả lời bởi NoahSUMO 1 ngày trước

  • Đã giải quyết

Which version of Firefox should I use and why?

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) w… (xem thêm)

I have an iMac with Sonoma 14.3.1 with Firefox 115.9.1 esr . It is for personal use, not for a business. I just learned that there is another Firefox version (124.0.2) which is not esr....

Which version should I use and why?

If I should use the "normal" version, how do I replace the esr version with the "normal" one ?

Thanks.

Được hỏi bởi Sue 2 ngày trước

Được trả lời bởi cor-el 1 ngày trước

Firefox Stops Responding

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but whe… (xem thêm)

Firefox just stops responding when trying to load a web page. The only way to get it back working is to reboot the computer. I have tried quitting the application but when I try to restart it it doesn't respond and I end up having to force quit and reboot the computer and then it will work fine. MacBook Pro (15" 2017) MacOS13.6.6 Firefox 125.01

Any idea what's going on?

Được hỏi bởi cimlheureux 1 ngày trước

Disabling Hotkeys on Mac (Browser)

Hi there, I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Fir… (xem thêm)

Hi there,

I need to be able to use Command-I (for italics) or Command-B (for bold) when using Firefox to write emails and enter information on other websites WITHOUT Firefox opening Page Information or Bookmarks.

This is basic browser functionality! People use browsers to write emails and other online documents, and the hotkey combo for things like Bold and Italics on Macs are Cmd-B and Cmd-I. All such websites I use recognize that as a standard, but Firefox insists on using those same commands for browser features I almost never use and certainly don't need hotkeys for.

All the information I'm finding online on how to fix this is deeply unhelpful and far more complicated than I can handle. Can you please tell me if there is a simple way to stop Firefox from pulling up Page Information and Bookmarks as a result of keyboard commands, or at least for me to change what those commands are so that they don't conflict with industry standard commands for text formatting on the vast majority of websites?

-Nic

Được hỏi bởi Nicolas Carrier 1 ngày trước

Lần cuối trả lời bởi cor-el 1 ngày trước

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (xem thêm)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Được hỏi bởi leslie.day 1 ngày trước

Lần cuối trả lời bởi zeroknight 1 ngày trước

  • Đã giải quyết

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (xem thêm)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

Được hỏi bởi countryman 1 ngày trước

Được trả lời bởi zeroknight 1 ngày trước

On Mac, when I go into Full Screen mode, I still see the tab bar, address bar, and bookmarks toolbar

I've tried going into Full Screen mode three different ways: Clicking the green MacOS button in the upper left of the window In the Firefox menu in the upper right,… (xem thêm)

I've tried going into Full Screen mode three different ways:

  • Clicking the green MacOS button in the upper left of the window
  • In the Firefox menu in the upper right, to the right of the Zoom choice I click the full screen icon
  • Pressing Command+Shift+F

But whatever way I do it, I still see the tab bar, address bar, and bookmarks toolbar rather than a true full screen. Not sure what I'm doing wrong.

Được hỏi bởi rick707 1 ngày trước

Lần cuối trả lời bởi zeroknight 1 ngày trước

  • Đã giải quyết

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (xem thêm)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Được hỏi bởi Sue 1 tuần trước

Được trả lời bởi jscher2000 - Support Volunteer 1 ngày trước

Firefox says I'm signed out even after logging in

In the Firefox settings, it says "Account disconnected" so I click the sign in button, it opens the Mozilla website, and I successfully sign into my account online. Yet t… (xem thêm)

In the Firefox settings, it says "Account disconnected" so I click the sign in button, it opens the Mozilla website, and I successfully sign into my account online. Yet the browser still says disconnected. I've tried a few times. How do I fix this?

Được hỏi bởi Tangerine900 2 ngày trước

Lần cuối trả lời bởi Tangerine900 2 ngày trước

YouTube

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a … (xem thêm)

After years of accessing www.youtube.com with Firefox with no problem, the website is no longer accessible as of yesterday. When I point my browser to that URL, I get a screen with greyed out video previews, greyed out titles, greyed out account access and a search window that does not do anything. I can access YouTube just fine with Safari. I've cleared my cache. Please advise.

Jim

Được hỏi bởi jwhawkins 2 ngày trước

Lần cuối trả lời bởi cor-el 2 ngày trước

Mail attachments, website document downloads don't pop-up. Always asked to save; rather than simply pop up and view.

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my… (xem thêm)

In all instances, when I click on a link to view a document on a website, rather than simply pop up to view, the document is downloaded and I am required to save it to my computer. Something in the Firefox settings is preventing the pop-up view from occurring. Not certain where to reset in order to correct this. Please advise

Được hỏi bởi mlalib1962 2 ngày trước

New updated has broken picutre in picture mac

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn… (xem thêm)

The latest version of firefox for MacOS 14.4.1 has broken the picture in picture function. When enabling PiP, the video window takes up almost the entire screen and doesn't remember the size i set it to, like it did in older versions of Firefox. Another issue is when im in fullscreen mode and enable PiP, the PiP window takes me to another 'desktop', whereas before it would simply overlay on top of my screen.

Được hỏi bởi fahimali883222 2 ngày trước

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (xem thêm)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Được hỏi bởi veger 3 ngày trước

Lần cuối trả lời bởi zeroknight 3 ngày trước