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  • Đã giải quyết

Macbook 2021 freezes

Hi Just got my new macbook pro 16 2021 on m1pro chip. There is an issue with cursor on my new macbook: it randomly freezes for few seconds 1-5. During video watching, pic… (xem thêm)

Hi Just got my new macbook pro 16 2021 on m1pro chip. There is an issue with cursor on my new macbook: it randomly freezes for few seconds 1-5. During video watching, picture also freezes but sound is fine and continue playback at background during these freezes. Freezes happen not only during video watching, but also with normal web browsing. There is only few tabs open and I'm using default Firefox 94.0.1 as default browser with Ublock and SponsorBlock extensions on Monterey 12.0.1 system. After some observations, I can say, that freezes also happens, even if Firefox is open in background and Safari is in use. With Safari no such problem.

So if anyone know how to solve this problem, please help.

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  • Đã giải quyết

When video player is closed it creates a window that continues to play video

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to pla… (xem thêm)

When visiting a website and launching a video it plays fine. When I decide that I have watched enough and close the video window it moves to the side and continues to play. I have closed the video because I don't want to see or hear it any longer. This very annoying and I can't figure out how to prevent this from happening. Does anyone know how to disable this annoying behaviour? Firefox 94.0.1 64 bit Windows 10 Pro

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  • Đã giải quyết

why did my firefox crash

bp-186b028e-4571-4ea8-8dd6-e13c40211120 bp-b9a18a59-0808-43e2-a103-0c4580211120 bp-88a97ccf-6ac8-4669-9265-a1e3b0211120 bp-1c47ef47-258a-4ad6-92ee-97aee0211120 bp… (xem thêm)

bp-186b028e-4571-4ea8-8dd6-e13c40211120

bp-b9a18a59-0808-43e2-a103-0c4580211120

bp-88a97ccf-6ac8-4669-9265-a1e3b0211120

bp-1c47ef47-258a-4ad6-92ee-97aee0211120

bp-8652fdde-3903-4415-8dc8-10cf20211120

bp-13ade298-bb74-45ca-8912-af80c0211120

Đã được hỏi bởi 2102395503 1 tuần trước

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  • Đã giải quyết

Huge RAM consumption, over time

I looked at various tips on how to solve a RAM problem. But I don't understand why my firefox takes about 800MB of RAM after startup, but sometimes after the time of use … (xem thêm)

I looked at various tips on how to solve a RAM problem. But I don't understand why my firefox takes about 800MB of RAM after startup, but sometimes after the time of use it suddenly takes 16GB of RAM. Does Mozilla not have a tool to track which part of Firefox uses so much RAM?

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  • Đã giải quyết

Video lagging

Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min a… (xem thêm)

Hello, I have issues with Firefox developer version for couple months now, when I play videos, like youtube, or other sites they constantly lag. They play for like 1min and lag, continue for another 2min then lag etc etc. (even short videos on twitter lag). It was not like that before and I don't have this problem in other browsers. Does anyone know what can be the problem here? Thanks

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  • Đã giải quyết

"The page isn’t redirecting properly" after installing fresh system

Hello, I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and… (xem thêm)

Hello,

I just installed fresh windows 10 x64 system and after installing firefox, login to my account i try to login to my Uber account to download some receipt i had and it keeps telling me "The page isn’t redirecting properly" and it won't load while it loads normally on Chrome, also i was doing something to my microsoft account and also had the same error while it worked normally on Chrome when tested.

here is what i tried so far - Removed firefox, deleted all app data folders - remove cookies, settings, logins, everything - tried on a new windows account fresh on a fresh firefox without loggin to sync - refreshed firefox - disabled all plugins - tried in troubleshoot mode

all these nothing worked, while it worked fine just yesterday before installing my new system. pls help there is no way i am installing new system this is a work laptop and it needs a LOT of customization and dont have the time again.

Thanks in advance.

Đã được hỏi bởi Doudar 1 tuần trước

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  • Đã giải quyết

Cannot log in to my credit card

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, web… (xem thêm)

I use Firefox exclusively (94.0.1) Suddenly, I cannot log into my credit card account. I've never had this problem. I can log into anything else: Banking account, webpage accounts, ets no problem. But when I try logging in to penfed.org with Firefox I get this error: (An unexpected error happened. We are unable to complete the login process. Please try again.) I can log into the account using Edge.

I emailed penfed. They said try these:

-Reset device network settings. -Power cycle/restart your computer or device. -Clear your cache/history -Ensure that your computer has the most up to date operating system available, and/or your mobile device has the most current mobile app version downloaded. -Open PenFed online in an alternate web browser (i.e. if you are using Internet Explorer, try using Google Chrome, Firefox etc...)

I had previously cleared cache/history and restarted the computer. I have NOT reset the device network settings because I am not familiar with that and don't want to mess something up. Help please

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  • Đã giải quyết

Windows invisble when I open Firefox (Mac)

I keep a few windows open normally - each window has a number of tabs. Every time I close firefox, whether it's to restart my mac or just to quit and re-open the applicat… (xem thêm)

I keep a few windows open normally - each window has a number of tabs.

Every time I close firefox, whether it's to restart my mac or just to quit and re-open the application, every window opens up but I cannot see it. When I click the firefox icon in my dock, it shows the list of windows, but when I select one, nothing comes up on my screen.

The workaround I have found is to select the window and then go to the menubar and select VIEW > Enter Full Screen. This then maximizes the previously invisible window. I can then minimize the window and adjust the size as I prefer.

Why is this happening? This has been going on for about a year, through various Mac OS updates as well as Firefox updates.

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  • Đã giải quyết

Firefox won't load any page, other browsers still can.

Starting today Firefox won't load any pages. Refresh did not help. Safe mode did not help. Cleared cache did not help. No problem with other browsers. When I close nonr… (xem thêm)

Starting today Firefox won't load any pages. Refresh did not help. Safe mode did not help. Cleared cache did not help. No problem with other browsers. When I close nonresponsive tab and reopen, I get "Gah! Your tab has crashed" message. But there are no recent crash reports in log. Firefox and antiviral software have been up-to-date for weeks without problem before this issue started. No recent software updates before this problem appeared. Full computer viral/malware scan turned up nothing. I'm not a techie, and I don't know what to do to fix this. Working on Mac OS. Can anyone help? Thank you!

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  • Đã giải quyết

Contact mail to mozilla developers/support team

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. T… (xem thêm)

Good day, first of all I'd like to appologize because I cant seem to find any dev/support email on the main website mozilla.org so I'd like to request that if possible. This is a long read, partially why I didnt want to discuss this here but alas I have no other choice since contanting anyone from this company was unsuccessful on my part. However, since, as I assume, the devs are hiding for reasons that should be a surprise to nobody, I'd like to point out a few problems that I have encountered with using this browser, or pretty much ANY browser in this day and age.

As you all know, browsers take up a big chunk of memory when loading multiple websites. In fact, I assume that most of you have at least 8G of RAM so you might not notice the things I will be talking about here.

The thing I'd like to talk to someone about, and I really mean someone who might be competent in solving this issue, becouse this isnt only a technical issue, but a user-ignorance-enabled-compliance issue. Recently, I have decided to secure my computer a bit more due to various cyber-threat alerts and whatnot and came across `firejail` which is a neat program to sandbox applications. I then made sure to start firefox through it. Then I went one step futher and decided that the constant swapping from having 4 tabs open and having my computer brought to a screetching halt, was enough of an issue that I finally decided to do something about it. To my surprise, firefox simply, would not start, unless, I gave it at least 2700MB of memory AND 300 (yes 300) subprocesses/forks for it to function. This problem was repated on chromium too, but I wont talk about it since this is the mozilla website. Mind you, I have an old computer with a max of 3,2G of RAM and a humble Core2Duo CPU. 99% of programs do not have any issues with my low specs, except of course, browsers in general. Now before anyone suggest I get a new computer, let me suggest something to you:

How about you learn how to fucking do your job? It isn't enough, that the wave of javascript confused web-monkeys fancy themselves as programmers of the modern age, when they need to pull megabytes upon megabytes of javascript code from 10 different sources for their hello-world grade "enterpreneur" landing pages with 10 different popups to even start considering to work on something (jQuery, React, Vue, whatever-else the f*ck you m*rons use) But we also have to deal with programs, that, for some strange reason, thing they require half, if not all the concievable resources of the machine they run on. No wonder that in todays world, people refer to these programs as malware, bloatware or spyware, depending on what the program is sending about you to servers you have no idea about, but you could get an idea if you just intercept the packets firefox is sending for example.

So, after that little went I will let you meditate on the following fact: When I run firefox with the limit of 3GB and 300 max subprocesses and open facebook, it crashes after a few minutes. LinkedIn Survives a little longer. Now that is a fact, you can test it yourself. Here is the code I use to start firefox:

firejail --rlimit-nproc=300 --nice=5 --cpu=0 --rlimit-as=3000m firefox %u

The `nice` part means to treat firefox with very low priority. This is to prevent my computer from hanging or swapping, by opening a few tabs and facebook or linkedin, and that is not a joke. I am aware that placing it so low on the prio list can cause issues but i did that after I had those issues. So no. I wont change it.

And I dont even comment on the flickering and graphical glitches that occur, simply because firefox doesnt have more than 3Gigs of address space! ITS RIDICULOUS! I wont attach any pictures as of yet, but I might in the future if you really want to see webpages just falling apart in front of you. And I mean it. ghosting characters (screen glitching/duplicating) pictures just randomly disappearing based on your mouse position (yes seriously) and then reappearing just when your cursor is in the sweet spot. Sometimes I have to scroll to find the sweet spot to see the pictures.

Now, mind you, this applies to pretty much any browser. I am just re-iterating this point because I want people who actually read this to be clear that this is more of an issue with the coding habbits people came to be accustomed to.

First question I'd like answered, besides how we got to the absolute clusterf*ck that is the modern web, how does a website, take up 3G+ of RAM? why would I need 8G of RAM just to browse the internet, when roughly 10+ years ago, I only needed 2G and that was enough to browse any website with many tabs and flash-powered videogames to run smoothly PLUS a simple 3D videogame rendering on top of that, on an intel pentium 4 or older? And 2g was considered a lot back then (maybe not exactly but you get my point). I hope I am not the only one noticing this trend. Because this is a very concerning trend. Needless to say about the countless problems people experience these days due to cyber attacks and data breaches and whatnot.

Second question is this: Is it possible, for you people at mozilla, to reduce your applications memory footprint? say, down to a few hundred. If not, I want to know why. And really explain it in detail to me, all the programming aspects of it. Because I honestly do not see any reason why a web-browser, should take up more than 1g, and that is being generous.

Third question: Will you, or anyone, ever care about fast and efficient software? You want to support people in poor countries yet you ship THIS? You want to support developing countries, when your software effectively forces them to invest in expensive machines to even browse the web? Don't kid yourselves, you arent helping anyone. If you were selling 4g i5 cpu laptops to your browser alone, I wouldnt be surprised. Because that is the absolute minimum one has to get to "check their emails" RIDICULOUS!

Fourth question: Did you ever think about how people were developing whole video-games with only a few kilobytes of ram and the games, well, worked? Your browser cant live in a low-budget environment. It wont even start. Or are we planing to send children in africa alien-ware laptops so that they can register an email address? "ooh boy it better have the newest GPU GeForce RTX 3080 TURBO X, 128Gs of RAM and i78000 with 10Thz too so that I can play me some FLASH(Unity WebGL) GAMES"

I am done with my complaint, I will be copy-pasting this to chrome developers too. I know you wont do anything about this, because if it really mattered, you would have done something about it already. And you didnt. And you wont.

Have a wonderful day.

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  • Đã giải quyết

Browser Bar and Tabs are obscured by a whiteblank across whole screen.

Browser Bar and Tabs are obscured by a white blank across whole screen. I can't access the menu to see if my version is most current though I'm sure I have it set up auto… (xem thêm)

Browser Bar and Tabs are obscured by a white blank across whole screen. I can't access the menu to see if my version is most current though I'm sure I have it set up automatically update.

Đã được hỏi bởi julieelise1966 2 tuần trước

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  • Đã giải quyết

Firefox not working correctly when visiting locally hosted sites.

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refres… (xem thêm)

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refreshed multiple times and that works for about an hour before it goes back to the initial slow behavior. I have uninstalled and reinstalled with no change. I have uninstalled all plugins and addons with the same result. I really do not wish to stop using firefox after so long but I am at the end of my knowledge on how to rectify this . Any suggestions are helpful.

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  • Đã giải quyết

Firefox browser not loading pages or setting

Yesterday I was using the firefox browser normally and suddenly it stopped working. Now it does not load any websites (see picture). Also, to access the preferences tab i… (xem thêm)

Yesterday I was using the firefox browser normally and suddenly it stopped working. Now it does not load any websites (see picture). Also, to access the preferences tab if I do it by clicking on the menu, sometimes it opens up just fine but others it does not react. Same if I type in about:preferences.

I have tried the following:

- Refreshing firefox - Using firefox in private mode - Deleting all extensions - Using default system theme - Selecting no proxy in the network settings - Reinstalling firefox - Clearing recent history - Setting network.dns.disableIPv6 and network.dns.disablePrefetch to True

Nothing is working... I have looked everywhere for a solution, please help!!

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  • Đã giải quyết

My Firefox suddenly frozen on Linux many times.

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or ki… (xem thêm)

When I'm using my Firefox for too long or few couple of minutes its suddenly fronzen and stops response. So I need to restart it, killing the process using top,htop or kill commands. It has been weeks that this problem started. I waited for updates and tried reinstall it, but no futher SO updates and reinstall solved the problem, if the new Firefox release updates could put a end to this problem.

I have here some ID number of my bug report that I send to Mozilla, if someone could help understand if its a package/driver or miss configuration I would like to know.

bp-8764ac27-aa1c-4db5-831c-ae2460211031 bp-87b0281c-aae3-418e-8f45-828f20211031 bp-d01fcb65-6123-499a-a3d8-4c7950211031 bp-83d56e36-0d58-4456-a7e5-677370211031 bp-a385f497-2271-4120-bdbb-474440211031 bp-f320a744-5606-4743-87ab-763620211031 bp-4a2d704e-cf83-4eb5-8df0-c10b70211031

When press the upper right button 'x' to close, it says that my Firefox isn't respond due to: 'Firefox: Exiting due to channel error'

I don't know how to fix it or find better logs messages to discover what is happens on the Firefox. I have SO with Windows 10 and I don't have this problem at all.

Đã được hỏi bởi Alberto 1 tháng trước

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  • Đã khóa

firefox hangs on sites

Hellow, Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as perman… (xem thêm)

Hellow,

Since updating the latest firefox version 91.01 it has considerably slowed down browsing speed to an impossible crawl. The task manager shows the update as permanently on, sucking 100% resources. There´s something not right when it does this, and is becoming a bad habit of constantly refreshing firefox to get sensible operation.

It started by installing a clear cache which helped as firefox also hangs when connecting to the internet as a result it goes off-line at random times. Barely ideal. 

Is it worth rolling back to an earlier version that is more stable ? Any other users got debugging suggestions ?

rJ

Đã được hỏi bởi richwalters 3 tháng trước

Trả lời lần cuối bởi cor-el 2 tuần trước