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  • Đã giải quyết

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (xem thêm)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Đã được hỏi bởi vineyridge 5 ngày trước

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  • Đã giải quyết

Need help with custom Firefox config

There are multiple screenshots attached below, 2 of them showing setting marked in red. Those settings are pre-configured with the firefox.cfg file. I would like to also … (xem thêm)

There are multiple screenshots attached below, 2 of them showing setting marked in red. Those settings are pre-configured with the firefox.cfg file. I would like to also pre-configure a list of other settings. You can also find those other settings below.

Anyways, i remember someone from this forum told me there is no "official documentation" for the firefox settings which are listed in about:config. Is there an "inofficial documentation"? If you could reply with the exact setting that i have to change according to the screenshot attached below that would be awesome, otherwise an URL for some sort of documentation would be welcome..

Basically all the setting i want to change exists and can be manually edited using the firefox settings, but theoretically could be easily pre-configured with the firefox.cfg.

All i need are setting-names/ids.

Đã được hỏi bởi Firefox_Beginner 4 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (xem thêm)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

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  • Đã giải quyết

Themes are synced even though I've disabled it with lightweightThemes and activeThemeID

Hello, I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme … (xem thêm)

Hello,

I have 3 different profiles and I'd like to have a visual indication of the currently active profile. I've found that using themes is the best option (a red theme for production, green for test, grey for default) but I can't prevent Firefox Sync to sync the active theme between my profiles.

I have set both services.sync.prefs.sync.extensions.activeThemeID and services.sync.prefs.sync.lightweightThemes to false and restarted all my Firefox profiles.

After a while, all windows/profiles are synced to the same theme.

Are those settings really read by Firefox Sync ? I'm on Windows 10, Firefox 91.10.0esr (32-bit)

Thanks in advance for your help !

Đã được hỏi bởi Cédric 1 tháng trước

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  • Đã giải quyết

YouTube not remembering selected resolution after Firefox refresh

Lately I refreshed Firefox so I can boost it's performance cause it was running just a little bit slower than usual. Since than YouTube does not remember my selected reso… (xem thêm)

Lately I refreshed Firefox so I can boost it's performance cause it was running just a little bit slower than usual. Since than YouTube does not remember my selected resolution. Every time I close the tab, in the new tab it will have a much worse resolution and I did not have a problem until now. I am a system administrator and I'm currently learning programming as well, so I tried a lot of things to try to overcome this problem. The only extensions I have is Bitwarden, uBlock Origin, Cookie AutoDelete. And yes, youtube.com and *.google.com IS added to cookie AutoDelete. But even without it it's not working.

I have provided the Troubleshooting Information from about:support: Click Here for Troubleshooting Info

I also know that there are extensions like YouTube HD or Enhancer for YouTube what would solve this problem, but I would like to keep my extensions as minimal as possible.

Thank you!

Đã được hỏi bởi Márk 1 tháng trước

Đã được trả lời bởi Márk 1 tháng trước

  • Đã giải quyết

My up-to-date Firefox has broken something causing FF to crash. Need to use older version. Please stop update notices.

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll … (xem thêm)

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

Đã được hỏi bởi ratguard 2 tháng trước

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  • Đã giải quyết
  • Đã lưu trữ

How to make "Say hello to a new Firefox" not appear next time I open Firefox

Hello, I'm using Firefox 91.4.1esr (64-bit) from Debian repositories on Bullseye. Every time I open Firefox, a window with a greeting message appears ("Say hello to a new… (xem thêm)

Hello,

I'm using Firefox 91.4.1esr (64-bit) from Debian repositories on Bullseye. Every time I open Firefox, a window with a greeting message appears ("Say hello to a new Firefox"), and it doesn't matter if, as asked by that window, I choose a theme or not. Is this issue related to my settings? Is this a Debian issue? Is it possible to stop that window from reappearing?

Thanks in advance. And many thanks for making Firefox (I've been using it for so many years I can't recall when I tried it for the first time).

Esteban

Đã được hỏi bởi lucchesi.esteban 7 tháng trước

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  • Đã giải quyết

GMail time only off in Firefox

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct. I have 2 time zones listed … (xem thêm)

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct.

I have 2 time zones listed in my Google calendar. I removed the secondary one and the time still stays the same.

One posted mentioned that they changed the computer time zone and this resolved the issue. I tried that and still get the same incorrect time.

I can log into my laptop and I get the same issue with Firefox being 5 hours off but Edge being right on time.

Any input would be greatly appreciated. Thanks Mike

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  • Đã khóa

Has Mozilla gone mad? Facebook Partnership!!??

I dont care what you are going to say to make it sound okay, it is NOT OKAY AT ALL. Mozilla Firefox supposed to be a Privacy Browser is not making business with Meta ->… (xem thêm)

I dont care what you are going to say to make it sound okay, it is NOT OKAY AT ALL. Mozilla Firefox supposed to be a Privacy Browser is not making business with Meta -> Facebook, lately i really question the mental health of Mozilla, first a unique identifier, now a partnership with zucking facebook, what's next? Let me tell you something, if you are a privacy company then get the zuck away from companies who don't give a damn zuck about privacy -> facebook, mozilla can NOT simply make a deal with facebook and claim "oh dont worry it's ok your privacy is secure, bullsh!t.

You know what, i have been using Firefox since i first accessed the internet with a webbrowser, now hear this -> one more negative thing from mozilla and that's it, bye mozilla you have lost your way.

While this is only me speaking here, MANY people have already quit firefox because of what mozilla has been doing recently. Continue what you are doing now, and soon your greatest product -> firefox will be dead. When privacy partners with tracking & spyware this is the definition of suicidal behaviour. I really worry about Mozillas Mental Health lately.

I will copy paste this post to a few other mozilla releated forums, let's see how long it stays on before censorship happens.


Here a few comments from reddit users on this topic:

The article says what it says, but we all have a long memory of Facebook/ Rebranded Facebook being a company that is horrible, and not to be trusted when they put out a press release. -Nailed it

I’ve been using Firefox since like 2002. I never stopped. I really hope I don’t have to soon. I will give them the benefit of the doubt. -Nailed it

Facebook is one company you should keep away as far as possible. -Nailed it

Then read the article, and see that this is a case of Mozilla working with Meta to maintain privacy. -This person must have mental issues, time to see a doctor asap!

Đã được hỏi bởi Firefox_Beginner 3 tháng trước

Trả lời lần cuối bởi AliceWyman 3 tháng trước

  • Đã giải quyết

Is there a way to reset my Firefox password without losing my data?

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even tho… (xem thêm)

I forgot my password to my Firefox account, and only just realized I haven't updated it in KeypassXC when I was trying to log in to a new machine. It seems that, even though I am already logged in on my old computer and have full access to my account (including saved passwords, bookmarks, and browsing history) I can't find a way to reset my password without deleting all of my synced data. From the "Change Password" menu, it requires my old password if I want to change it without deleting everything. Also, I have 2FA enabled, so why isn't there the option to authenticate my identity in a password reset using 2FA instead of my old password? I know a similar thing already exists for recovery keys, but I only have 2FA. Is there any way for me to reset my password where I don't lose everything? Thank you.

Đã được hỏi bởi Isaac Mellington 3 tháng trước

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  • Đã giải quyết

Pref to block/fake font-readout?

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that webs… (xem thêm)

Is there a preference in about:config to fake or simply block websites from reading the font-list of my operatingsystem? I think it is pretty ridiculous anyways that websites can access this information since it has nothing todo with the webbrowser visiting the site but going beyond to spy on information that i consider private.

Same question goes for audio-readout, is there a pref to fake or block?

Đã được hỏi bởi Firefox_Beginner 3 tháng trước

Đã được trả lời bởi jscher2000 - Support Volunteer 3 tháng trước

  • Đã giải quyết

Firefox does not recognize many content types

Recently the majority of content types have disappeared from the Applications section in the Settings. (See the attached screenshot) Even Word and other MS Office files a… (xem thêm)

Recently the majority of content types have disappeared from the Applications section in the Settings. (See the attached screenshot) Even Word and other MS Office files are not on the list any more. Consequently, when I open a Word file, Firefox asks me where to save it and does not offer to either save it or open it.

I tried editing handlers.json file and added an entry for PDF files. Now upon clicking on a link that leads to a PDF file, Firefox prompts me to open it or save it. However, if I choose to open it, the file gets saved in the Downloads folder, rather than Temp folder like previously. The result is that the Downloads folder gets filled with files that I have opened but did not want to save and keep.

I created a new Firefox profile to see whether the previous list of content types would return. This did not work, and the new profile, too, shows only a few content types.

What could be the problem? Thanks.

Đã được hỏi bởi allcort 4 tháng trước

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  • Đã giải quyết
  • Đã lưu trữ

In firefox the mouse pointer covers the tooltip, how do i change that?

In other 'apps' on windows 10 the tooltip is above the pointer or below it. In Firefox it is directly under the mouse. So usually any tooltip popup in firefox is unread… (xem thêm)

In other 'apps' on windows 10 the tooltip is above the pointer or below it. In Firefox it is directly under the mouse. So usually any tooltip popup in firefox is unreadable, mostly. One can infer the content sometimes.

How do i change that? Or what is the problem?

I'll try and include a screenshot. Hmm, the screenshot didn't include the mouse. I think i can do a video with OBS and then a screenshot of that.

Interesting, somehow in the screenshot from the obs video it shows 2 mouse pointers. One is very small and the tooltip is just below that, but the other is larger (the one I see) and it covers the tooltip. I'm using the standard windows mouse settings for larger mouse pointers. I just tried using the 'old' mouse settings to select a larger mouse and it behaves the same way. If I select size: 1 in the new size settings, and the old settings i have 'windows system' mouse, then the tooltip is under the pointer but the size is too small for the pointer. I then changed to another mouse setting in the old selector "inverted extra large" and you can see the tooltip because of the 'inverted' nature of the pointer, but the tooltip is still partially covered by the pointer.

Ideally the choice would be to put the tooltip above the mouse pointer rather than below. When you increase the size of the mouse pointer it only increases down, not up. The point of the pointer is always at the top.

I'm going to try one more thing, increasing the size in the new settings after having selected "inverted", but i recall that it changes to the new pointer style. Ah, there is an inverted setting in the new options as well, and if i select that instead of the gray color i was using then one can read the tooltip through the mouse.

So, then my question becomes "can I put the tooltip above the mouse pointer?" Because it is still covered by the mouse pointer as is. I don't see anything in 'about:config', so far.

Thank you.

Đã được hỏi bởi jamvaru 7 tháng trước

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  • Đã giải quyết

Netflix overheating Firefox

Hi. I've noticed in the last few months that my Mac Book Air overheats badly after just 20 mins watching Netflix. I've had it checked and the insides are clean and the fa… (xem thêm)

Hi. I've noticed in the last few months that my Mac Book Air overheats badly after just 20 mins watching Netflix. I've had it checked and the insides are clean and the fan is fine. Thanks.

Đã được hỏi bởi Seb 5 tháng trước

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  • Đã giải quyết

Weird Borders in websites and address bar not searching.

Every website I go to except for some like settings or customize toolbar has these weird borders that are the same as my theme that just appeared and I don't know how to … (xem thêm)

Every website I go to except for some like settings or customize toolbar has these weird borders that are the same as my theme that just appeared and I don't know how to turn them off.

Also my address bar will only go to a direct website I put in. Like if I try to search for banana, it'll instead be https://banana/ instead of my search engine so I can't search.

Đã được hỏi bởi Pijun 4 tháng trước

Đã được trả lời bởi Pijun 4 tháng trước

  • Đã giải quyết

New bookmarks not showing on toolbar, but exist in library

Hi, I got an issue that bookmarks are saved in the library, but this doesn't reflect on the Bookmark toolbar. I have already removed the entire profile, did a reinstall .… (xem thêm)

Hi,

I got an issue that bookmarks are saved in the library, but this doesn't reflect on the Bookmark toolbar.

I have already removed the entire profile, did a reinstall .. nothing seems to reset it. When I perform a backup, the entries are also in the backup json.

I hope somebody can help, this started happening recently it seems.

Thanks in advance!

Đã được hỏi bởi Mathé de Wit 4 tháng trước

Đã được trả lời bởi Mathé de Wit 4 tháng trước

  • Đã giải quyết

How to stop Firefox from being redirected?

When i visit this site: https://www.microsoft.com/en-us/software-download/windows10ISO I am being redirected here: https://www.microsoft.com/en-us/software-download/windo… (xem thêm)

When i visit this site: https://www.microsoft.com/en-us/software-download/windows10ISO I am being redirected here: https://www.microsoft.com/en-us/software-download/windows10

How can i stop firefox from going there and stick to the original URL?

And if this cant be prevented, could you give me an idea how i could still access the first URL?

Đã được hỏi bởi Firefox_Beginner 4 tháng trước

Đã được trả lời bởi Dropa 4 tháng trước