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  • Đã giải quyết

Update size

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it req… (xem thêm)

I am on a metered/limited phone hotspot connection most of the time. When Firefox indicates there is a new update available, I need to know how much data transfer it requires. If an update is large, I need to take my laptop to a free WiFi location. Thanks

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  • Đã giải quyết

How to remove glitter from images

I am using Firefox 84.0.2 (64-bit) I just installed it on a new laptop. It was working fine. I then changed to the profile from my old laptop. It works fine but many imag… (xem thêm)

I am using Firefox 84.0.2 (64-bit)

I just installed it on a new laptop. It was working fine.

I then changed to the profile from my old laptop. It works fine but many images now have glitter; not all over, but as if the image creator has pained this on in odd areas. For example a winter scene has a landscape of a man climbing a mountain and the man is covered by glitter.

I can't work out why this has started happening or how to prevent it. It's intrusive and hurts my eyes.

Đã được hỏi bởi pamelap1 3 tháng trước

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  • Đã giải quyết

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (xem thêm)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Đã được hỏi bởi cyoungohio 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước

  • Đã khóa

is it safe to delete "app.normandy" in about:config? It over rides Do Not Install Studies preferences.

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate … (xem thêm)

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate in any study. Under Privacy and Security > Firefox Data Collection and Use, I unchecked the box to DISALLOW studies. ~ I am NOT enrolled in any study according to about:studies ~

--> How can I stop this? Can I delete all these "app.normandy."options in the about:config window without breaking the browser? Or do I set all or some to False? I am not a programmer. I would appreciate a lay person explanation.

~ The bigger question: Why is Firefox is inserting these 'studies' surreptiously irregardless of the options I set? ~

I deliberately stopped installing upgrades after v.84 to avoid problems caused by unannounced changes to functionality and the interface. Especially after the terrible changes to the print function which I encountered using another computer. But this disruptive, unwanted Print experiment appeared on this PC, despite not updating.

Thank you to the helpful moderators who can identify which about:config options we can change to false to roll back changes. However, it is not beneficial to make us waste hours to hunt these down.


"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

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Trả lời lần cuối bởi jscher2000 1 tháng trước

  • Đã giải quyết

PDF Viewer Toolbar Toggle

Hi. Is there a way to create a shortcut-key toggle to make the PDF Viewer toolbar appear and disappear? I've implemented the CSS code for removing the toolbar altogether… (xem thêm)

Hi. Is there a way to create a shortcut-key toggle to make the PDF Viewer toolbar appear and disappear? I've implemented the CSS code for removing the toolbar altogether, but some key features require the toolbar. Hope there's a way to get this done. Thanks a lot!

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  • Đã giải quyết

Does Firefox use something in Google services?

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found … (xem thêm)

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found on this server. That’s all we know." while using Firefox. I copy the link and paste it into the browser Edge and the site comes up no problem. Does firefox used a cached version of Google while Edge does not? Is there a way to resolve this?

I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine. A tad bothersome that Google is still there. Not really interested in going to MS Edge...

Đã được hỏi bởi mojotre 2 tháng trước

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  • Đã giải quyết

Change the Keyboard Shortcut for Show All Bookmarks back to Ctrl-Shift-B as in version 83

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar! Is there a way to revert this shortcut back … (xem thêm)

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar!

Is there a way to revert this shortcut back to what it's been for the longest time?

I know the "new" combination is Ctrl-Shift-O but I've used the old one so often (maybe 50 times a day), that this change is nerve-racking.

Thanks.

Đã được hỏi bởi Slouch 3 tháng trước

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  • Đã giải quyết

Can't access site in firefox that I can in safari

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resou… (xem thêm)

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas?

Đã được hỏi bởi Daniel 2 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

can't logon to two banking sites

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling t… (xem thêm)

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling the bank they said everything looked fine on their end and try using a different browser. I used Chrome (would rather NOT use that browser), and I could logon fine. I found that if I disabled Privacy Possum it worked fine, so, now when I want to logon to my local bank I just disable Privacy Possum and it works. But I don't understand why it all of sudden quit working.

Now I can't logon to my Penfed credit card account. I tried turning off all the extensions, NO help. I went to the Firefox trouble shooting section and refreshed Firefox and did what ever else they said to do like clear ALL my history and cache...still no help. My Penfed had been working just fine until today, and it also comes up fine using Chrome. Is there anything that has changed in Firefox that is blocking my two online banking accounts that you know of?? This seems very strange.

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  • Đã giải quyết

Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (xem thêm)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Đã được hỏi bởi Timothy Morgan 2 tháng trước

Đã được trả lời bởi jscher2000 2 tháng trước

  • Đã giải quyết

Always allow... check box not respected for external links

Hi all, We have an internal web application that uses an external application on our pc's to handle certain links. After updating Firefox to version 8X it now continually… (xem thêm)

Hi all,

We have an internal web application that uses an external application on our pc's to handle certain links.

After updating Firefox to version 8X it now continually asks to open these links. The Always allow... checkbox is not respected. Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt.

I tried renaming my handlers.json file and letting it be rebuilt to no avail.

Anyone know what he issue might be?

thanks

Đã được hỏi bởi jcrow 2 tháng trước

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  • Đã giải quyết

Sometimes when I open some websites, all the fonts are ineligible. It's happen with google tools too.

It's wierd, because when I inspect the element, I can see the right text. And with I close all tabs and open the security firefox, works fine. I Already tested delete all… (xem thêm)

It's wierd, because when I inspect the element, I can see the right text.

And with I close all tabs and open the security firefox, works fine.

I Already tested delete all add-ons, anti-virus,...Nothing helped

Đã được hỏi bởi Lucas Parra 2 tháng trước

Đã được trả lời bởi cor-el 1 tháng trước

  • Đã giải quyết

printing

Did Firefox just eliminate the "simplify page" feature from it's print window. It's not there. There is a new interface. I'm on version 84.

Đã được hỏi bởi jaspersdad 2 tháng trước

Đã được trả lời bởi TyDraniu 2 tháng trước

  • Đã giải quyết

Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try a… (xem thêm)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Đã được hỏi bởi WaffleToaster 2 tháng trước

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  • Đã giải quyết

Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (xem thêm)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Đã được hỏi bởi Warp on Fire 2 tháng trước

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  • Đã giải quyết

Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox au… (xem thêm)

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

Đã được hỏi bởi ljorde 1 tháng trước

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  • Đã giải quyết

Now have to mouse click the cursor in the search box before I can type

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in th… (xem thêm)

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in the search engine box, nothing happens...I have to click the mouse pointer on the cursor to seem to activate it for lack of a better term...and then I can start typing OK. [ No other typing / mouse click related problems with anything else what-so-ever ]

The cursor automatically goes right into the search box like it should, sitting there blinking for me to simply start typing from the keyboard. But typing is unresponsive, no typing occurs until I now take the extra step and mouse click on the cursor., then I can type OK.

Default browser is FireFox...the behavior is the same on multiple search engines of Google, DuckDuckGo, and Wikipedia. Since Firefox was a common denominator, I uninstalled FireFox, reinstalled it…but no help. Yet, if I try Internet Explorer from the ‘Windows Accessories’ section, it's search box typing works normally. Any experience / known issues would be appreciated.

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