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  • Đã giải quyết

Tracking down a line or object height issue

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on el… (xem thêm)

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on elements of just about webpage I visit, including the dropdown menu here.Why is Firefox doing this?

Đã được hỏi bởi jamesaltemus 1 tháng trước

Đã được trả lời bởi jamesaltemus 3 ngày trước

  • Đã giải quyết

Removed Amazon and Ebay search engines keeps coming back since firefox 80

Hello, I had custom search engines set in search.json/searchplugins configuration file. It worked perfectly since firefox 80. Now, Amazon and eBay keeps adding themselves… (xem thêm)

Hello,

I had custom search engines set in search.json/searchplugins configuration file. It worked perfectly since firefox 80. Now, Amazon and eBay keeps adding themselves as search engines.

Anyone know how to remove them properly once and for all ?

Đã được hỏi bởi dfrank1 6 ngày trước

Đã được trả lời bởi dfrank1 4 ngày trước

  • Đã giải quyết

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (xem thêm)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Đã được hỏi bởi Col 2 tháng trước

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  • Đã giải quyết

Yahoo web problem with Firefox!

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best … (xem thêm)

Hello, After the new update of Firefox Yahoo is not showing correctly. please look at the screen shot. Do you know why? Thank you for your answer and your time best

Đã được hỏi bởi byphoto 1 tuần trước

Đã được trả lời bởi jscher2000 1 tuần trước

  • Đã giải quyết

When open to website using ID and password FireFox opens instead to a screen discussing Oracle iPlanet Web site

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected bu… (xem thêm)

Subject says it all - just about. When I attempt to open one particular website, I enter my userID and password and when screen opens it is not to the website selected but to a screen showing information about Oracle iPlanet Web Site. Cannot find a way to get past this screen. Been accessing this site daily for months without a hitch. A few weeks ago this happened one time. I closed FireFox and reopened and worked as it should . Then yesterday this started again and happens every time. Can access from Safari. Only install one new application recently, TotalAV but that was about 10 days ago.m Will attempt to add screen shot of what I see. The website I am attempting to access is in connection with my employer and I need to access it on at least a weekly basis. Other websites of my employer work fine. Please advise ehw

Đã được hỏi bởi ehw3 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Firefox 78 and the webp file extension for images. How do I disable webp?

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop ser… (xem thêm)

I'd like it if Firefox would automatically convert webp images to jpg or png files instead of the opposite... stop trying to save png or jpg files as webp... and stop serving me webp images when it is optional. I understand there are websites that ONLY display webp format images, but I am also aware that jpg and png files exist on many of these websites as well. I do not want to disable the ability to display webp in the browser, but I want to turn off whatever option is currently turned on.

I'd like to go back to being able to right click, Save Image As > and end up saving a png or jpg. There have been several websites over the last few weeks that I have visited, and even if the image in the URL is named jpg or png, Firefox tries to save it as a webp. This is complicating my image saving process. I am using the Add-on named "Save webP as PNG or JPEG" which works, but slows down my saving process considerably. The Add-on does not remember the last folder I saved an image to, and adds several additional clicks to what used to be a simple process.

Is there a way in about:config to prevent Firefox from putting webp as the default file format in the Save Image As dialog box?

Suggesting that I use Internet Explorer or Edge is crazy. I'm not changing browsers.

You can demo this annoyance by trying to save this image, which is obviously supposed to be a jpg: https://media.entertainmentearth.com/assets/images/7c23e8c9a6014c57aa8f5d3e281b3834lg.jpg

Đã được hỏi bởi brandon9 2 tháng trước

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  • Đã giải quyết

Firefox glitching images

Recently, I am seeing some images glitching when browsing in Firefox. For example, when I try to use Figma, images in my canvas glitch. I attached a screenshot as example… (xem thêm)

Recently, I am seeing some images glitching when browsing in Firefox. For example, when I try to use Figma, images in my canvas glitch. I attached a screenshot as example.

Glad if anyone can help me.

Đã được hỏi bởi Vinicius Bortoletto 1 tuần trước

Đã được trả lời bởi Vinicius Bortoletto 1 tuần trước

  • Đã giải quyết

Unclickable login button on Canadian Government Websites

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried er… (xem thêm)

A few weeks ago, login button stopped working for me on any Canadian Government Websites. It still works through Safari though. I have latest version of Firefox, tried erasing all the history/cookies/offline data/etc. Nothing helped. Is there anything else I can do?

Đã được hỏi bởi reshetnykov.b 1 tuần trước

Đã được trả lời bởi FredMcD 1 tuần trước

  • Đã giải quyết

Logins and passwords all missing.

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Fire… (xem thêm)

I am in Windows 7, 64-bit. All of a sudden all of my Firefox logins and passwords are missing. I read several threads about this, which told me to check the "Old Firefox Data" folder on my desktop for the logins.json file. However, the only information in that folder is from 2018, two full years ago. Where did my logins and passwords from yesterday go?

Also, I just updated to version 80.0.1, hoping to get my passwords and logins back, but they are sill missing. The problem just occurred today, before I updated from version 79-something.

Thank you for any help you can give. This is extremely upsetting.

Đã được hỏi bởi Virginian11 2 tuần trước

Đã được trả lời bởi Virginian11 2 tuần trước

  • Đã giải quyết

Backup Bookmarks

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possib… (xem thêm)

I delete the path \AppData\Roaming\Mozilla\Firefox\ but I recovered and now when I try to get my bookmarks it gives this error. It means something like "it was not possible to process the backup.

Đã được hỏi bởi lapy14 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Hard to hit the "right spot" on the X icon when closing a tab - only a very small area gets a response

When I try to close a tab, if I place my cursor over the X icon and click, nothing happens. If I carefully hover the tip of my cursor over the very bottom of the (invisib… (xem thêm)

When I try to close a tab, if I place my cursor over the X icon and click, nothing happens. If I carefully hover the tip of my cursor over the very bottom of the (invisible) box around the X, the box will turn darker grey and I can finally click and close the tab. I'd estimate the grey box around the X is 1cmx1cm, but only the bottom 1-2mm elicit a response.

I have restarted Firefox and my computer. My browser version is up to date. I am not using any extensions. I am on a 2009 Mac running Yosemite.

Đã được hỏi bởi courtneykean 3 tuần trước

Đã được trả lời bởi cor-el 3 tuần trước

  • Đã giải quyết

Notifications Not Working

Hello. I'm using a brand-new installation of Firefox 78.0.1 on a freshly installed copy of Windows 10 Pro. The only way I can get Firefox to display any notifications i… (xem thêm)

Hello. I'm using a brand-new installation of Firefox 78.0.1 on a freshly installed copy of Windows 10 Pro. The only way I can get Firefox to display any notifications is by having alerts.useSystemBackend set to true. While this is set to false, notifications will not work. If I use this site to test them, it just says, 'queued for display', followed immediately by 'closed'. I've also tried creating a new profile and testing it again with no success. All sites were granted notification permissions in each case.

Thanks for any help.

Đã được hỏi bởi dojima 2 tháng trước

Đã được trả lời bởi dojima 3 tuần trước

  • Đã giải quyết

Yahoo Mail login fails

For about a month I'm unable to log into my Yahoo Mail account from Firefox on my Mac. All the proper screens appear and I fill them in, but when I hit "login" Firefox ha… (xem thêm)

For about a month I'm unable to log into my Yahoo Mail account from Firefox on my Mac. All the proper screens appear and I fill them in, but when I hit "login" Firefox hangs. I see the circle thingy rotating indefinitely.

I know this is a Firefox issue because I can access my mail from another browser (e.g. Safari). I think it also relates specifically to Macs because I've never had this issue on my PC.

Firefox is the latest version (78.2.0esr (64-bit)). The Mac is a Mac Pro Mid-2012 running Yosemite 10.10.5.

Thank you!

Đã được hỏi bởi foxwhowood 3 tuần trước

Đã được trả lời bởi FredMcD 3 tuần trước

  • Đã giải quyết

Fonts bizarrely resetted to default and my preferred ones no longer loading / showing up in Firefox's settings

Strange thing happend today. I opened firefox and found myself with my preset fonts resetted. Never ever have I encountered this in around 20 years of using the browser. … (xem thêm)

Strange thing happend today. I opened firefox and found myself with my preset fonts resetted. Never ever have I encountered this in around 20 years of using the browser.

Even worse than the unsollicited reset, I went to Settings > Fonts and Colors to get the fonts back to my preference and I was confronted with my fonts no longer showing up in the list. Yet they are there in my Windows 10 list.. as well as all other browsers I tried to find out what on earth has happened.

I vaguely remember that one or two days ago firefox had updated. Not sure what was updated or whether it doesn't even have to anything to do with that but some obscure settings I accidentally turned on or of I have no idea. I cant find similar problem posted by someoen online either.

Đã được hỏi bởi jerriy 3 tuần trước

Đã được trả lời bởi jscher2000 3 tuần trước

  • Đã giải quyết

Firefox don't ask microphone and camera permission when in iFrame

Hello, When a page inside <iframe> request permission of using microphone or camera, the firefox don't ask permission (the asking permission panel don't show up!),… (xem thêm)

Hello,

When a page inside <iframe> request permission of using microphone or camera, the firefox don't ask permission (the asking permission panel don't show up!), below is an example:

if you directly open https://meet.jit.si/test123 in firefox, the Firefox will ask microphone and camera permission from the user but if you open https://test.spacex.ml/ which put https://meet.jit.si/test123 in an iframe then FIrefox don't ask any permission and refuse user to use microphone and camera!

Please help, thanks!

Đã được hỏi bởi gamingtips 1 tháng trước

Đã được trả lời bởi jscher2000 1 tháng trước

  • Đã giải quyết

Flash

In what version of Firefox does Mozilla plan to not allow Flash at all, even with the clicking to allow as it is now?

Đã được hỏi bởi ChrisG 3 tuần trước

Đã được trả lời bởi James 3 tuần trước

  • Đã giải quyết

Transfer Firefox profile from old Windows 7 PC to new Windows 10 PC

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've foun… (xem thêm)

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've found the profile created by the new installation, but it seems to appear in two folders: AppData/Roaming/Mozilla/Firefox/Profiles, and AppData/Local/Mozilla/Firefox/Profiles. Should I simply substitute the old profile for both instances of the new profile? NB This message is posted from a different platform (Mac) Thanks

Đã được hỏi bởi david324 3 tuần trước

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  • Đã giải quyết

Cannot log in to online banking sites

Hi When I try to log in to online banking, I usually have to enter an ID, password, then some memorable information. Since some point in the last 3 weeks, Firefox won't… (xem thêm)

Hi


When I try to log in to online banking, I usually have to enter an ID, password, then some memorable information. Since some point in the last 3 weeks, Firefox won't proceed past the page with memorable information. It takes me back to the first page where ID is entered, as I've been automatically redirected there. So, logging in is not possible. Initially I thought that this was a Mac issue and not a Firefox issue, because it was actually affecting both my browsers, Firefox and Safari. However, after rebooting my wireless connection, the issue seems to be resolved on Safari (although that program is an old version). I tried clearing the cookies and the cache, then reopening Firefox afresh. The problem persisted.

Version of Firefox is 78.1.0esr (64-bit). Have already tried updating to the latest version.

Regards Matt

Đã được hỏi bởi mc.worsdale 3 tuần trước

Đã được trả lời bởi FredMcD 3 tuần trước