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I've twice gotten a banner that says, "Want to try something new in Firefox?" and has a button labeled "get it now," and another button for "more info."

Is this legit, or is it malware? It happened once a day or two ago, and then again today. (I took a screenshot, but it is not uploading for some reason.)

Asked by concernedbybanner 3 năm trước

Last reply by cor-el 3 năm trước

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Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (xem thêm)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox exhibiting extreme slow-down and sluginess

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of … (xem thêm)

Hi. Been having an issue with Firefox this last week (though it's happened before, just not to this extent) in that's it's being incredibly slow and moves at the pace of a snail. To give some examples, when I try type (like right now) there's a delay for the words to show up instead of popping up as I type. Another is the browser seems to freeze up for a couple seconds when I try and scroll up or down, before doing at an quick and uneven pace.

I'm uninstalled and reinstalled Firefox (reinserting my profile after doing so), disable all themes, plugins and add-ons, restarted Firefox in safe mode, and none of these have made a positive difference (in some cases it actually made it worse).

Any way of fixing this? I've been using Firefox for years now and I don't relish the idea of having to transition to another browser if hte problem could just be solved on its own.

Asked by Filler 3 năm trước

Last reply by jscher2000 3 năm trước

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"The Adobe Flash Plugin has crashed." Why? Why does it do it on every computer that I am using, despite the fact that flash is the most current version. Why?

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. … (xem thêm)

Every time I try to get to any page that uses Adobe Flash, I get the error message. I use three different computers and it does it on all of them, but only in Firefox. It is really annoying and I have tried all of the suggestions on your support page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

How do I find out what is going on to make it STOP?

Asked by draculadave 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox very slow in Win 10

Hi, I've always been using Firefox as a preferred browser. I recently got a new laptop with WIN10. Firefox has been unbearably slow in WIN10. Loading Google home URL … (xem thêm)

Hi, I've always been using Firefox as a preferred browser. I recently got a new laptop with WIN10. Firefox has been unbearably slow in WIN10. Loading Google home URL (search screen) takes about 50 seconds; Yahoo home URL about 4 minutes. I tried just about everything that have been suggested by Firefox Help to address this issue including re-install; reset; safe mode just to name a few - to no avail. I then tried Internet Explorer to load same Google and Yahoo home URLs. They took less than 1 second and about 5 seconds respectively. I turned on Windows task manager and observed Wifi network throughput while accessing these URLs. I noted when I was running Firefox transfer rate rate ranged 30 kbps - 500 kbps (average around 100 kbps); while IE transfer rate ranged 100 kbps to 4.5 mbps. Being a new PC I have no Extensions nor any active Plugins. Does anyone have any idea idea what's happening, and help resolve this issue please. Thanks.

Asked by DavidTK 3 năm trước

Last reply by FredMcD 3 năm trước

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How to fix ghosting scroll cursors that won't go away?

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disapp… (xem thêm)

After using firefox for a while (usually longer than an hour consecutively) I will occasionally scroll on a webpage, only to have the scroll icon which appears not disappear after I have stopped scrolling. Interestingly, the scroll bars do not disappear even upon closing firefox; currently, the only way I have found to get rid of them is to restart my pc. I have attached some screenshots to better convey this issue, and if there is anything else I can do or provide let me know!

Thanks

Asked by moose_ 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox crashes even in safe-mode

Hello, i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh insta… (xem thêm)

Hello,

i have recently purchased new components for my computer. After alot of installation trouble (PSU power was too low) i got everything set-up. I have a fresh installation of Windows 7 Proffesional on my SSD. Since i bought new components for my computer i ran into alot of problems. Firefox keeps crashing when doing anything, really. I tried running it in safe mode and it works fine for like 5 minutes, but then it crashes again and keeps crashing on startup for a minute or two. I have similair problems with google chrome, but with google chrome it does not stop crashing. Here is how a crash normally begins: After a while of running normal, firefox freezes and stops responding. i try to close it with the windows dialog. Now when i try to open it again it goes into an unstable state meaning that it would either freeze again, or crash with the mozilla crashreport screen. on a rare occasion, the screen even goes black and shows a NVIDIA kernel error. I have attached a few images of errors i constantly get in the event viewer. I hope they will be of help.

Asked by tobb 3 năm trước

Last reply by FredMcD 3 năm trước

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PC updated by admin to Win7, now I can no longer install bookmarks

I have enabled Bookmark Toolbar, and Menu Bar. I usually just grab the URL and pull down to the toolbar, but now I get the NO sign (black circle with the crossbar). I a… (xem thêm)

I have enabled Bookmark Toolbar, and Menu Bar. I usually just grab the URL and pull down to the toolbar, but now I get the NO sign (black circle with the crossbar). I also cannot add thru the star, nor manually by "bookmark this page". It holds no bookmarks. I have tried:

1. Uninstall/reinstall (3x) 2. Refreshed 3x 3. checked the places.sqlite folder is not read only 4. deleted the xulstor.json folder

none of these options work, tried to get a screenshot for the NO sign as I pull onto the bar, but the screenshot does not recognize the NO sign for some reason.

Asked by Beachyday7 3 năm trước

Last reply by jscher2000 3 năm trước

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miniature vertical scrollbar left on screen

Edge and Chrome don't do this. For some reason when I have a session using Firefox on occasion a miniature scrollbar is left on the screen. The only way that it can be re… (xem thêm)

Edge and Chrome don't do this. For some reason when I have a session using Firefox on occasion a miniature scrollbar is left on the screen. The only way that it can be removed is by rebooting the machine. I can't even move it out of the way.

Asked by jrmrhrb00 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox lost my passwords and no longer asks to save them

I've updated FF from 48.0.2 to 49.0.2 and all my saved passwords are gone. The "Show passwords" button is blank. FF no longer asks to save my password. Did an uninstall, … (xem thêm)

I've updated FF from 48.0.2 to 49.0.2 and all my saved passwords are gone. The "Show passwords" button is blank. FF no longer asks to save my password. Did an uninstall, removed profile and reinstalled. No luck. Key3.db (and others) is not created. If I go back to 48.0.2, everything is fine.

Asked by eric_t 3 năm trước

Last reply by FredMcD 3 năm trước

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Videos and GIFs play at first but after Firefox has been running for a while, they won't play anymore and I have to restart Firefox.

When I first start Firefox, videos and GIFs on sites like Facebook and Youtube, etc. will play with no problems but, after Firefox has been running for a while, they won'… (xem thêm)

When I first start Firefox, videos and GIFs on sites like Facebook and Youtube, etc. will play with no problems but, after Firefox has been running for a while, they won't play anymore. The only way I can get them to play again, is to close Firefox then start it up again. Running the 64 bit version in Windows 10.

Asked by mjtokarski 3 năm trước

Last reply by FredMcD 3 năm trước

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Fix audio breaking issues with "text-to-speech" on google translate website

When playing audio with the "Listen" button at bottom-left of google translate website box, the "text-to-speech" audio sound is rough like it have latency issue or breaki… (xem thêm)

When playing audio with the "Listen" button at bottom-left of google translate website box, the "text-to-speech" audio sound is rough like it have latency issue or breaking sound or the sound is choppy as in the sound don't flow smoothly but when I download the audio file .mpeg from Web Developer -> Network then play it on Media Player Classic (CCCP) it have no issues but the problem is how to fix it so that FireFox can play it smoothly?

I already tried "Safe Mode" FireFox but it does not solve it, videos with sound like YouTube videos or DailyMotion videos or YouKu videos or NicoNicoDouga videos all have no issues with sound, all is smooth sound playing, only at the google translate website for the "text-to-speech" I experience any audio sound issues.

Please help!

Asked by LovelyJane 3 năm trước

Last reply by FredMcD 3 năm trước

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Firefox crashes

Hello, My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version. Crashing id: https://crash-stats.moz… (xem thêm)

Hello,

My firefox keep crashing randomly. I have tried in safe mode. A clean install etc.. It keeps crashing. I have latest version.

Crashing id: https://crash-stats.mozilla.com/report/index/0d98146c-771c-4ef4-9110-8dc992161007

Asked by happydg 3 năm trước

Last reply by FredMcD 3 năm trước

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Video playback issues on one website

So there is this one website I occasionally watch videos (http://www.sbs.com.au/ondemand/) and recently I noticed when I play videos all the control buttons like pause, … (xem thêm)

So there is this one website I occasionally watch videos (http://www.sbs.com.au/ondemand/) and recently I noticed when I play videos all the control buttons like pause, play, rewind, volume no longer appear on the video. I tested it on Safari and the controls are there but I can not get Firefox to display them. I've tried disabling all my add ons and extensions, I've updated Firefox and no effect. In fact if i disable the ad blocker and click on the playing ad which pauses it I have to restart the whole video from the beginning since there is no play button there is no way to restart the ad to play it out. I've checked other websites and all the video controls display. Any help would be appreciated, I find this whole thing quite baffling.

Asked by Teoni 3 năm trước

Last reply by FredMcD 3 năm trước

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Multiple problems, sorry can't summarize in a sentence?

Hello. I'll do my best to be succinct here. 1. It started with Flash no longer working. Couldn't even load the Flash settings tabs. Worked in other browsers though. Chang… (xem thêm)

Hello. I'll do my best to be succinct here.

1. It started with Flash no longer working. Couldn't even load the Flash settings tabs. Worked in other browsers though. Changed some settings as described in these forums. This helped but only briefly. Flash stopped working again.

2. Did the "refresh" thing. This created new problems. Although add-ons weren't displaying in the add-ons tab, they were still there and operating in the background. Flash again worked but only for an hour.

3. I wanted to do a complete delete (using Revo) and re-install of Firefox. Somehow even after doing this, some settings (and incredibly, add-ons) remained.

4. I installed the x64 version, since this would give me a new install and hopefully a fresh start - the previous FF version I was using was the x32 version. This worked for a few days, but again, Flash died completely again.

5. Tried the refresh here too, and oddly, an ad blocking add-on is still operating in the background, even though it doesn't show in the add-ons tab.

6. I tried some other random things I found on these forums and online, such as scanning my hard drive for corrupted files. None were found. Some of the proposed solutions are a bit above my experience level, and/or aren't explained well, so I didn't attempt them.

7. At this time I have Flash working, and still have intermittent ad-blocking. I have no installed any add-ons since doing the refresh on the x64 version. (The x32 version is uninstalled.)

So, (A) what is going on here? (B) Why doesn't Firefox make it easier to do a COMPLETE uninstall and purge of all program-related files, in order to do a true clean install? (C) Any suggestions?

Asked by chuckles+manson 3 năm trước

Last reply by FredMcD 3 năm trước

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firefox log me out in some sites if i leave the laptop for some munites how can fix this ? thanks

i sit my firefox to remember my password to some sites and it ok . but when i leave the laptop for some minutes it sign me out , and i don't want that , so how can fix th… (xem thêm)

i sit my firefox to remember my password to some sites and it ok . but when i leave the laptop for some minutes it sign me out , and i don't want that , so how can fix this issue ? thanks

Asked by gemy 3 năm trước

Last reply by Wesley Branton 3 năm trước

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Firefox ran an update and now my vidoes won't play

Hello - I have to take a training course for my job via pre-recorded sessions. All worked well until Firefox ran an update last night, now the video portion of the disp… (xem thêm)

Hello - I have to take a training course for my job via pre-recorded sessions. All worked well until Firefox ran an update last night, now the video portion of the display won't work. I can hear the audio but the picture portion is now blank. Does Firefox have a solution for this?

Asked by pbernard 3 năm trước

Last reply by Wesley Branton 3 năm trước

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Firefox add process ofr each tab and never closing

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefo… (xem thêm)

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefox, but a firefox.exe process starts up. I can do this 10 times and the tab never loads the web page but I will get 10 Firefox process running. If I exit Firefox, all those 10 processes remain running and I need to stop them all before I can start up FIrefox again. I did startup Firefox in Safe mode and without my virus program running - no change. Extremely frustrating.

Asked by blctech 3 năm trước

Last reply by FredMcD 3 năm trước

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Printing the view in firefox reader mode

I want to be able to print the clutter-free content from Firefox reader mode. I am on Firefox version 49.0. Can someone tell me how do i do this? Best, Animesh. … (xem thêm)

I want to be able to print the clutter-free content from Firefox reader mode. I am on Firefox version 49.0. Can someone tell me how do i do this?

Best, Animesh.

Asked by animesh_pathak 3 năm trước

Last reply by Roland Tanglao 3 năm trước

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Firefox can't access router anymore

After a recent firefox update, I realized that I can no longer access my wrt120n linksys router. I go to 192.168.1.1, and it asks for the login info, which I enter. The… (xem thêm)

After a recent firefox update, I realized that I can no longer access my wrt120n linksys router. I go to 192.168.1.1, and it asks for the login info, which I enter. Then it asks for the info again. And again. Incessantly. Hitting cancel after many attempts just takes me to a 401 page. Oddly enough, I can log in fine in chrome, or ie. Router is up to date on firmware as well.

Asked by atropos92 3 năm trước

Last reply by John99 3 năm trước