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HOW DARE YOU......

....install version 33.whatever without my permission! I logged on to my computer to find that all my toolbar icons were different, some even missing. When I checked Prog… (xem thêm)

....install version 33.whatever without my permission! I logged on to my computer to find that all my toolbar icons were different, some even missing. When I checked Program Files, sure enough, there it was, version 33.0.0.???? I did not ask for this version to be installed because I DO NOT WANT THIS UPGRADE!!!! Yet Mozilla just went ahead with it. This is a dreadful invasion of my privacy. I have used Firefox for a long time because it seemed to be the most honest and forthright of the web browsers available. Now, because of this incident, I am beginning to think Mozilla is no better than Chrome or I.E. in its quest to access my computer for its own means. I am extremely disappointed.

Đã được hỏi bởi katlomas 6 năm trước

Đã được trả lời bởi ideato 6 năm trước

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mozilla 33 en pantalla negra completamente

al actualizar el mozilla firefox no me aparece nada al iniciarlo solo toda la pantalla en negro, lo reinstale varias veces pero sigue el problema e instale la version 28 … (xem thêm)

al actualizar el mozilla firefox no me aparece nada al iniciarlo solo toda la pantalla en negro, lo reinstale varias veces pero sigue el problema e instale la version 28 porque solamente utilizo firefox

Đã được hỏi bởi anarkov 6 năm trước

Đã được trả lời bởi philipp 6 năm trước

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Exporting bookmarks isn't working for me.

I've tried exporting my bookmarks to an html file several times now. The bookmarks.html file appears nowhere on my computer (I've searched for it). I know I've done thi… (xem thêm)

I've tried exporting my bookmarks to an html file several times now. The bookmarks.html file appears nowhere on my computer (I've searched for it). I know I've done this before (over a year ago) on previous versions of firefox but it doesn't work now. Would you help me troubleshoot this problem?

Đã được hỏi bởi Al__S 6 năm trước

Đã được trả lời bởi Al__S 6 năm trước

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Shockwave Flash crashing

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium. The … (xem thêm)

Shockwave Flash 12.0.0.77 keeps crashing. It was only installed on 14 March 2014 and I am told it is up to date. I am running Firefox 28.0 on Windows 7 home premium.

The message I get is Warning: Unresponsive Plugin Shockwave Flash maybe busy, or it may have stopped responding, <snip>

I used to get this with an older version of Shockwave Flash and an older verison of Firefox, but in the last few days it has started to happen again (since I updated Firefox to the latest version).

Đã được hỏi bởi BarrieAvis 6 năm trước

Đã được trả lời bởi cor-el 6 năm trước

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"The certificate is not trusted because no issuer chain was provided" error in all browsers for all websites.

As it says, Chrome, Firefox, and Internet Explorer all give the certificate error message for any and every website attempted - including the Firefox add-ons page. The s… (xem thêm)

As it says, Chrome, Firefox, and Internet Explorer all give the certificate error message for any and every website attempted - including the Firefox add-ons page. The specific error is the "no issuer chain was provided".

1) This problem is not on my computer - it is on my mother's computer in another city. Therefore, I cannot attempt every little possibility without flying over there - I'm looking for things I can tell her to do over the phone. The problem started today. I've already given her the list of anti-malware programs to go install and run from here:

https://support.mozilla.org/en-US/questions/982393

Note that, of course, she will have to accept the security certificate override to get to these things - I hope this isn't bad.

2) The problem started after she tried to use Skype, it hung for a very long time and would never log on. So she tried to reinstall it - and she said she clicked through a number of agreement screens and believes she may have installed malicious 3rd party software. This is ridiculous, is Skype now putting malware on people's computers through these bogus 3rd party add-ons at installation? I suppose it is possible Skype was hanging because of some other problem - but she did manage to reinstall Skype and got it to work (but now her internet certificates won't).

3) She has BitDefender. I am aware that it says here:

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

that she should turn off SSL scanning. She turned it off, it did not solve the problem. She turned it off and restarted, it did not solve the problem. She has had it on for the past 6 months and it has never caused a problem.

4) In addition, BitDefender reported today that it stopped a malicious program called MySearchDial.exe from attempting something it shouldn't. We went through this removal guide:

http://malwaretips.com/blogs/start-mysearchdial-removal/

however, the software MySearchDial was never actually installed into the windows install list, and we did not find any addons/plugins in any of the browser lists (note that Firefox add-ons cannot be accessed with a certificate error, it gives the error message but DOES NOT give you the option to add an exception so you can't access the add-ons). The only thing we found was (a) MySearchDial was default in the IE search engine list, despite there being no add-on, and (b) MySearchDial.exe was in the temp folder (now deleted). I note that I had BitDefender scan the temp folder *before* I deleted MySearchDial.exe, and it claimed no threats were found. What? It was BitDefender that warned me of it in the first place!

5) Time and date are correct.

6) Checked the Win 7 install log, only Skype, Skype Click-to-Call, and (for some reason) Mircosoft Visual Studio 2010 and Visual C++ were installed or altered today. I got paranoid about Click-to-call and asked her to uninstall it, but it didn't solve the problem.

7) The OS is Win7 64bit Home.

Anything beyond endless Malware removal programs (via list linked above) that we should try?

Đã được hỏi bởi mormegil27 6 năm trước

Đã được trả lời bởi mormegil27 6 năm trước

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What have you done to Firefox?? I no longer have the back arrow, or forward arrow--I can't type into the url box--Firefox has suddenly become USELESS!

I clicked "customize" as you suggested, got the arrows and url box, clicked ok, and everything returned to what I already had. I expect, barring a really quick fix, that… (xem thêm)

I clicked "customize" as you suggested, got the arrows and url box, clicked ok, and everything returned to what I already had. I expect, barring a really quick fix, that I will have to return to IE.

Đã được hỏi bởi ceedeeh 6 năm trước

Đã được trả lời bởi Moses 6 năm trước

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adobe flash player 13.0.0.182 stop working any live-streams channels on youtube. other videos from there are ok.

after updating adobe flash player to 13.0.0.182 version any live-streams channels on youtube suddenly stopped working. other videos from youtube are playing fine. i tried… (xem thêm)

after updating adobe flash player to 13.0.0.182 version any live-streams channels on youtube suddenly stopped working. other videos from youtube are playing fine. i tried to deinstall and reinstalled flash player 3 times from newest version to previous and back, reset flash player's cache, reset mozilla to default settings. still doesn't work. i know that there is a problem with mac users but my operation system is Win 7

Đã được hỏi bởi nate_river 6 năm trước

Đã được trả lời bởi nate_river 6 năm trước

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The question "Adjust the location of the tabs bar" has been closed, but the solution is unsatisfactory

The updates from version 29 on have moved the tab bar as well as changed the position & function of the address bar. The "solution" to the question in quotes above is… (xem thêm)

The updates from version 29 on have moved the tab bar as well as changed the position & function of the address bar. The "solution" to the question in quotes above is not a solution, the question was just closed. The question owner was able to return 95% of the function the way he had it & has settled for that. I don't find it acceptable & have opted to revert to version 28. I'm worried I might have to switch browsers after using Firefox since the first beta version. Is there no way to keep the options from version 28 (mainly the position of the tab & address bars) in updated versions? I tried the Classic Theme Restorer, but it didn't help. I am running Windows 7 Home Premium 64 bit & Firefox 28 right now with no problems, but I assume as Firefox advances some functions on the older version will fail. Help please?

Đã được hỏi bởi FJRRider 6 năm trước

Đã được trả lời bởi the-edmeister 6 năm trước

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Where do I find that .gif of the spinning dog that used to be on the Mozilla Firefox start page?

It was this little pixilated .gif of a god spinning on its butt or something. And for that matter, is there a place that holds the addresses/contents of previous start pa… (xem thêm)

It was this little pixilated .gif of a god spinning on its butt or something. And for that matter, is there a place that holds the addresses/contents of previous start page quirks like that?

Đã được hỏi bởi boonjune 6 năm trước

Đã được trả lời bởi guigs 6 năm trước

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Adobe Flash Player plugin missing

I recently found that my Flash Player was out of date and compromising my system, so I uninstalled this old version (some 14.0 version), and went to the Adobe site and do… (xem thêm)

I recently found that my Flash Player was out of date and compromising my system, so I uninstalled this old version (some 14.0 version), and went to the Adobe site and downloaded the latest version. However, I can't seem to find the Firefox plugin. I searched all around the site and was unable to find it, so now I have no Flash Player for my browser. Can someone help me find the plugin?

Đã được hỏi bởi FireFoxFan1 6 năm trước

Đã được trả lời bởi CoryMH 6 năm trước

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How do I stop downloads once started?

I use Firefox version 28.0. In prior versions, when I wanted to stop a download, I could click on the download time remaining icon to the right of the navigation bar and… (xem thêm)

I use Firefox version 28.0. In prior versions, when I wanted to stop a download, I could click on the download time remaining icon to the right of the navigation bar and it would show past and current downloads. I could click on any current download to stop it. 28.0 does not allow that. When I click on the download icon, nothing happens. How do I stop downloads in version 28.0?

Đã được hỏi bởi erie910 6 năm trước

Trả lời lần cuối bởi Matt 6 năm trước

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Why are plugins reverting back to 'Always activate' after I set them to 'Ask to activate'?

I have two online banking plugins. They are heavy on resource use, so I used to keep both on "ask to activate". But recently they both started permanently activating. I w… (xem thêm)

I have two online banking plugins. They are heavy on resource use, so I used to keep both on "ask to activate". But recently they both started permanently activating. I went to about:addons and set them to "ask to activate", but after a while (maybe after I restart Firefox, I don't know exactly) they're set to "always activate" again.

First, I would like to ask if there is some other source which could be "overruling" my "rule".

Second, I would love to know if there's a way to lock my option, protecting it from any third party attempts to "overrule" it.

Best regards.

Đã được hỏi bởi cloudchasingfun 6 năm trước

Đã được trả lời bởi cloudchasingfun 6 năm trước

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where can I find a saved document

opened a word document, worked on it for seven hours, saved it, then closed it. couldn't then find it when I wanted to attach it. ended up closing Firefox in my panic to … (xem thêm)

opened a word document, worked on it for seven hours, saved it, then closed it. couldn't then find it when I wanted to attach it. ended up closing Firefox in my panic to find it. it's not in desktop where stuff gets saved. not in documents. and a thorough search of my computer can't turn it up.

Đã được hỏi bởi damselle 6 năm trước

Trả lời lần cuối bởi the-edmeister 6 năm trước

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I'm Unable to Sync on Ubuntu

On my Ubuntu Firefox (30, Canonical), I am unable to find any option that might link to a possible code for further usage. In short, I can open the Sync settings and pick… (xem thêm)

On my Ubuntu Firefox (30, Canonical), I am unable to find any option that might link to a possible code for further usage.

In short, I can open the Sync settings and pick what I want synchronised, but there's no Sync account associated!

There's no email, there's no code for synchronising other devices, nothing. Please help! I want to sync those to my Windows Firefox.

(I'm asking this question from my Windows Firefox, as might be evident.)

Đã được hỏi bởi Abhimanyu 6 năm trước

Đã được trả lời bởi christ1 6 năm trước

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What happenned to Userscripts.org for Greasemonkey?

Can anyone tell me why userscripts.org is unaccessible? I've been trying for the last three days, and firefox timed out on me on all three of my computers, home desktop, … (xem thêm)

Can anyone tell me why userscripts.org is unaccessible? I've been trying for the last three days, and firefox timed out on me on all three of my computers, home desktop, home laptop, and work computer. Thank You. David

Đã được hỏi bởi David 6 năm trước

Đã được trả lời bởi Amjo 6 năm trước