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Hi, AVG user, passwords have dissapeared again. Followed the last fix process with the add-on, but not worked. Any ideas folks? Thanks Eden.

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail… (xem thêm)

I read the posts about this, someone said login and download the update file, but no info on where, how or which. I'm not a computor wiz and would appreciate more detail. Thanks.

Đã được hỏi bởi Eden 1 năm trước

Đã được trả lời bởi McCoy 1 năm trước

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every bit of my previous firefox is gone

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my prev… (xem thêm)

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

Đã được hỏi bởi eric_the_red 1 năm trước

Đã được trả lời bởi eric_the_red 1 năm trước

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New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (xem thêm)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

Đã được hỏi bởi denis.pasternak 1 năm trước

Đã được trả lời bởi denis.pasternak 1 năm trước

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Problem at exporting passwords

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and … (xem thêm)

I never had a firefox account till now. So, I had to reset the pc where i had all my logins. I once had to export my passwords (exporting key4 and logins.json files) and it worked, so i didn't think to much about it. So i reset the pc without cheking if the passwords actually worked (yuh, my bad). The problem is that apparently mozilla doesn't recognize the files, or something, cause when i open "Logins and passwords" it's empty. I don't know what to do, please help me.

Đã được hỏi bởi jcfplanck 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (xem thêm)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Đã được hỏi bởi Rupi 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Still Not Working!

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9… (xem thêm)

I gave up on Firefox due to its insistence that I could not stop it forcing updates on me no matter what settings I used in options as well as about: . I went back to IE9. Yes 9, as Microsoft couldn't repair Windows 7 to get a later version installed. Anyhow, after my motherboard became erratic and the replacement meant Win 7 no longer worked at all, I decided it was time to 'upgrade' to Win 10. After a complete reinstall of my software from scratch I realised just how bad Edge is and thought I might see how Firefox was holding up. I thought the sync could be useful and was getting on with it until 68.0.1! Since updating to this version automatically (the settings in options still do not work), it appears it is updating/resetting itself after every reboot. It restores the defaults and behaves as if it has just updated each time. Also after doing this for five times it appears to have broken ADBlock which advises it cannot work any more. I have had to uninstall it to get the tab to stop. So, as my questions were never answered previously, I'll ask again: 1. How do I get Firefox to stop updating itself? Options 'check for updates but let you choose when to install them' clearly still doesn't work as it updates regardless. 2. How do I get to keep my preferences. Having to go through them all each time Firefox updates is a pain. Surely it cannot be too much to create an ini file? 3. How do I convince Firefox not to keep installing version 68.0.1 over itself? 4. As Adblock no longer works in this version (I'm sure they are pleased with this result), what good alternatives are there?

Đã được hỏi bởi AnnieBody 1 năm trước

Đã được trả lời bởi Jeremy Sanders 1 năm trước

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All passwords on desktop disappeared available on android but will not sync

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and … (xem thêm)

Today for no reason all my saved passwords on my desktop Firefox browser have disappeared. Fortunately on my android phone they all still exist. I have tried to sync and on Android it confirms sync has happened but the passwords will still not show on the desktop browser. Only new passwords now entered are being recorded.

I have never had this problem ever and have done nothing today that would cause this to happen

I have the most recent FF 66 and up to date Windows 10

Any suggestions welcome please.

Đã được hỏi bởi adrian29630 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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login saved lost

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no … (xem thêm)

I have exactly the same problem found here: https://support.mozilla.org/en-US/questions/1261967 BUT, I'm using firefox 67.0.2 on linux (opensuse leap 15.0) and I have no antivirus running. Also the workaround does not fix the problem. I tried to rename the logins.json corrupted into logins.json (I think the file is still ok, since I looked inside with a text editor (Kate) and I found all my saved "hostname"). No way to reload my saved logins into firefox. Every time I restart firefox with the correct logins.json (the old one renamed) it does not connect to sync and it told me to re-connect to sync. Then, it rename the logins.json and create another file with no saved logins. Please help Thanks

Đã được hỏi bởi Davide 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Onetab saved items gone after firefox update

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is… (xem thêm)

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is there any way to recover them? (probably 100+)

Đã được hỏi bởi cyteen 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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Lost all bookmarks etc on upgrade to 67

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non … (xem thêm)

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup.

When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory.

Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again.

Im inputting this using Chrome because almost every attempt to use firefox causes a crash

All help gratefully received.

Đã được hỏi bởi Timbo12 1 năm trước

Đã được trả lời bởi Timbo12 1 năm trước

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Lost all my settings

Hello I just got the new update and it has deleted all my Firefox/Addon settings. Is there anyway to get them back? Thank you, Biohazard42.

Đã được hỏi bởi Biohazard 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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you auto updated and now I have lost all bookmarks and function of foxfire

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent man… (xem thêm)

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Đã được hỏi bởi TerrelF 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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bookmarks, settings, cookies, and passwords gone

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I open… (xem thêm)

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I opened firefox and went to youtube, I was asked to sign in to see my subscriptions on youtube. I singed in. I keep my zoom at 160% big monitor, it was back at normal 100%. My bookmarks, cookies, addons and passwords are gone. I tried to restore to a previous version, but there isn't one. The newest save in my old firefox folder is from 2017. What happened?

Đã được hỏi bởi coramonster12 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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Can't find my bookmarks

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox the… (xem thêm)

Don't know what I did, but my bookmarks seem to be gone. I went through one process as outlined here and was able to get them, but when I closed and re-opened firefox they were gone again. Help would be appreciated.

Đã được hỏi bởi Nosepicker 1 năm trước

Đã được trả lời bởi Nosepicker 1 năm trước

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firefox - my profile is missing and nothing works

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got … (xem thêm)

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

Đã được hỏi bởi David Lumley 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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Accidentally Deleted FF App. All settings & Years of Bookmarks Gone! Desperate to Get BM Back --;((

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate. Detail: My … (xem thêm)

I accidentally deleted the Firefox app. Now, even when restoring from Trash, I get a "new" app. Settings and years of bookmarks are gone. HELP. Desperate.

Detail: My extensions disappeard and, before I knew it was a Mozilla glitch, I tried deleteting and then reinstalling Firefox. I didn't think about it, but by deleting it, I also lost years worth of bookmarks. I tried restoring the file from Trash, but I only got a new "blank" version of Firefox. ALL my settings, bookmarks, etc. are gone. I'm desperate to get my bookmarks back. Please help!!!

MAC Latest update

Đã được hỏi bởi rpfirefox 1 năm trước

Đã được trả lời bởi cor-el 1 năm trước

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how to restore settings and addons

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my deskt… (xem thêm)

My Firefox keeps "refreshing" itself. I have an Acronis backup and want to know what files to restore? If that won't work, I also have Old Firefox Data Folder on my desktop if that will help. Many thanks.

Đã được hỏi bởi macgal85 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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Bookmark lost

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused b… (xem thêm)

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused by a firefox upgrade.

Đã được hỏi bởi aeouxy 1 năm trước

Đã được trả lời bởi jscher2000 1 năm trước

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Firefox is NOT remembering my passwords. Just began.

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL. I lost all of my logins/passwords tonight, after reinstalling v … (xem thêm)

I checked the only other response that I see (about:preferences#security), which I cannot enter as a URL.

I lost all of my logins/passwords tonight, after reinstalling v 66.0.2. I created a couple of passwords, including here. They are NOT in my saved logins. That has never happened before.

I always save logins. And I always update my logins when I change them.

This is becoming tedious.

Thank you.

Đã được hỏi bởi CiaoBella1 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước