Diễn đàn hỗ trợ Firefox

I see there is a new AI chatbot feature available on Firefox. In reading the article about the various AI providers, I did not find information about who owns each of the chatbots. That information would be helpful in deciding on which chatbot, if any, I might decide to use. Thanks.

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

It is a million times easier to avoid AI on browsers that simply do not use it, or that make it a fully opt-in feature, than to use an AI browser and then need to opt out.

I have been a fan and user of firefox for many years and recommended it to many others, but if it becomes an opt-out AI browser I and many others will be leaving.

This is not only frustrating to the users who need to move, but an unfortunate step backwards for the browser that has garnered a good reputation and dedicated userbase.

How can we stop firefox from adding AI features, or at the very least make them Opt-in?

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

I just found out the hard way that trying to add troubleshooting information to a question can cause one to lose whatever was written as clicking "try these manual steps" opens in the same tab and erases everything one has written.

"Troubleshooting Information (optional): We can't automatically get your browser's troubleshooting data, please try these manual steps."

Please add a note that clicking on "try these manual steps" will cause you to lose everything you have typed in previously - so right click and click "Open link in new tab"

(using FF 142.0.1 on a Windows 11 laptop)

Do you have a real person, not a AI, programme, or any else? I want to talk to a live person. This programme I am currently trying to deal with is NO HELP

How do I get the Block Element feature back on this machine?

the Internet is getting harder to use with each update any programme adds.

I have Windows 7. I do not like any of the later versions. They do not work as well as Windows 7.

Please tell me how to contact a REAL LIVE PERSON WITH A FUNCTIONING BRAIN.

I left chrome and chromium browsers for firefox when it got recommended to me because the main selling point was no AI and no unnecessary bloating functions that slowed it down and that made searches accurate and reliable. Please, instead of trying to add more AI into it, work on removing what you've already implemented.

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently, specifically because it doesn't shove AI slop down my throat, and of course that's already changing. The literal only consolation is that it sounds like I'll be able to turn it off in settings, but that isn't good enough. At this rate the enshittification of the entire internet is looking inevitable...

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with this browser without AI, adding more of it will simply ruin the experience completely. Many people use Firefox because they wish to avoid AI from the start, Firefox shines thanks to this and should openly express how it won't fall into the same trap. Don't let this become every other browser.

Hi Firefox community,

I’m not your usual tech influencer or a corporate “enthusiast”—I’m just a longtime open source user who’s spent more than a few years behind the veiled curtain, watching how this world of software and possibility unfolds. I love what Mozilla does for users like me. That’s exactly why I want to raise something: I keep seeing the word “chatbot” show up for Firefox’s new AI-powered assistants (like the sidebar and what’s coming next). But let’s be honest—“chatbot” belongs to the days of robotic customer service and scripted dead-ends.

What we have now in Firefox—powered by real LLMs (Large Language Models)—is a whole different species. Calling these assistants “chatbots” just doesn’t fit. It sells short what LLM-based assistants can do: they’re powerful, context-aware, and, at times, strikingly human in their conversation. New users might miss the true magic if we stick to old language. So why not call them “AI assistants,” “LLM-powered assistants,” or just “AI” instead? It would help everyone see the progress, and show how Mozilla’s still leading, not just catching up.

I’ll leave it open for discussion, but I hope others feel this shift too. Language shapes how we see these things—and sometimes it takes a Singular Fella (or maybe two) to nudge the world past old memes. Thanks for hearing me out, and here’s to a future where our assistants, and our words, keep getting smarter.

—Robert Beck