Diễn đàn hỗ trợ Firefox

Hello, today I have set up a new account for work and I have trouble signing in. Actually, I manage to sign in, however I am then shown the screen which gives me the option to create account recovery key and the browser freezes completely. I am unable to click on anything, the only option is to go to the Task Manager and kill the program there. Then, when I open Firefox again, I am not signed in (even thought I recieve the email about a new sign-in to mozilla) and have to try the process again, only to experience the freezing browser again. How can I solve this or troubleshoot? I have Win11, my broser is supposedly up-to-date. Thank you! Anna

What are your best tips for optimizing Firefox Desktop for daily use, especially in terms of speed, memory management, and handling multiple tabs without affecting overall system performance?

What causes Firefox to freeze when two video windows are opened, i.e. in a new tab, the video windows immediately start to freeze? I use Windows 11. Other browsers work fine, only Firefox freezes with two windows open.

Hi I always use Firefox on my Apple I-Mac and it has always been excellent but in the last couple of weeks a window pops up to say that Dashlane is slowing down Firefox when I am trying to type in E-Bay. Not yet seen it in any other situation but it it virtually preventing me listing items for sale on E-Bay. Always have Dashlane open on Firefox whenever I am using Firefox/the internet. Today I reinstalled Firefox but it is still doing it. Help please! Kind regards Jeff Worth

I have an issue where my firefox freezes whenever I try to take certain actions inside home assistants music assistant. I have created the following profiler of the issue https://share.firefox.dev/4pPZRPo

I have tried all the recommended settings to mitigate these kinds of problems (remove hardware acceleration, set disable all addons). I don't know where to report this exactly, but I'm hoping someone might be able to see something from the profiler that could illuminate what exactly is going wrong?

Notably this issue does not happen in firefox private mode.

Why does Firefox's hardware usage, especially memory (RAM) and battery consumption, have to be so high that the laptop fan noise causes a lot of noise in the environment? Windows 11 25H2

Hi. I have had an ongoing random problem on videos sites where while scrolling, about half way down page it will suddenly have a seizure, stutter, causing multiple copies of the window to jump up and down. If I "slowly" scroll back up to the "quiet" area (midway to top of screen) it will behave normally. I try and watch the video I had been watching when it went nuts, happens again. I 'think' I got by it the other night...somehow I don't think it was me, rather it just happened to snap back into place. It had been happening more frequently several months ago where it was a real problem, went through all the normally accepted ways of cleaning, checking and hunting for others having a similar problem. The latter is where I have normally found the best and most recent inquiry similar to mine. Good part is it's fast and I know it's not just me. Bad part is it's fast and nobody has had time to answer it. Then it suddenly just stopped. In fact, I had forgotten about it! The bane of my daily computer life for weeks was suddenly gone and I forgot about it???? Well, it reminded me today, it's back. Any suggestions? I had thought it was with some Microsoft changes that had been going on and that had seemed to be the consensus but? Thanks in advance.

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Firefox has been my entire family's browser of choice for as long as I can remember. Which one am I supposed to use now that Firefox won't quit shoving bloatware and diminished performance at me? I'm also seeing articles stating that they plan on making it even worse with more AI. I'm supposed to let them steal my data and turn my browser into sludge with absolutely no benefit to myself? And they're asking me to donate to them on top of it???

Does anyone know of a viable Firefox alternative that isn't a chrome dupe?

Lately when I reconnect to my Mac laptop after a period of sleep, the Firefox browser windows are unresponsive. It seems to be receiving input but does not update the display. I have to quit and reopen Firefox to get it to work again. The menu works, I am able to quit, so it's not like the whole app is frozen. Plus, if I clicked on the "new tab" icon while it was unresponsive, those new tabs show up open after I quit and reopen the browser.

Having heard the news that Firefox's latest CEO wants to turn it into yet another AI-slop browser, I came to this forum to give feedback as an avid Firefox user over the last 4-5 years. I can see I'm not alone either; there are tons of other users who seem to feel the same way I do.

This is a very, VERY bad decision. So far, every "AI update" that has already hit Firefox has done nothing but make the browser worse and more inefficient. A few months ago, Mozilla was getting hit by complaints from desktop users about memory usage skyrocketing due to the implementation of an AI chatbot into Firefox. Now they've added AI search engines among other things. And surprise, surprise--no one seems to actually want to use these features. Why should we, if all it does is make computers run slower, overheat, and doesn't actually answer any useful questions or contribute anything meaningful?

I'm baffled at Mr. Enzor-DeMeo saying he wants to go all-in on making Firefox an "AI browser" with his whole chest in the SAME week that Microsoft has had to lower their growth targets for AI-related sales, some of them up to 50%, because NO ONE seems to actually be buying AI products. You know, on account of (you guessed it) not finding them very useful.

Other people have already mentioned the myriad of other problems with AI too, so I won't touch on those too much, other than to agree that AI is a plagiarism machine that's doing serious environmental damage. What I WILL say is that I personally have been using Firefox all this time specifically because it's avoided the AI craze as much as other browsers, or at the very least, avoided making it "opt-out" instead of "opt-in" to the same degree. But if this changes in the near future and Firefox does become yet another inefficient AI slopfest of a browser, I may seriously rethink my loyalty to Firefox and switch back to Chrome instead. After all, there would be functionally no difference between the two browsers anyway!

Please rethink this decision and consider actually listening to user feedback going forward. If Mozilla actually wants to retain their userbase, I'm sure I'm not the only person thinking about dropping Firefox for Chrome in the future.

Hi. Not sure how to tag this. I've turned off as many ai features in Firefox as I am able. I'm practically begging for this company not to add more. It slows the browser, it wastes energy, and to be honest? I don't want summaries of things I'm looking up, I don't want to be recommended apps or features, or chat to a bot, or have my sentences finished for me/help with writing beyond spell check. Google had a decent spelling and grammar checker and then they added gen ai garbage and now it sucks! PLEASE stop adding ai features to Firefox. It makes browsing impossible.

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

The screen on the monitor flickers when I clip on the page. To stop it from flickering is to click outside the page which means I cannot use the full page. currently I'm using window 11.