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Can't Sign-Out of Firefox Account

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access a… (xem thêm)

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access anymore. How do I sign-out of the old SSD so I can get access to my Firefox account on my new SSD?

Đã được hỏi bởi Graham Coutts 4 ngày trước

Trả lời lần cuối bởi Graham Coutts 3 ngày trước

Closing Firefox account associated with deactivated email

Hi there, I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inacti… (xem thêm)

Hi there,

I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inactive and I can no longer access it. This means that when I attempt to log into Firefox with that account, I cannot enter the verification / 2FA code because I cannot access the email.

Is there anyway I can close that Firefox account anyway? I do have the Firefox recovery key for that account though. I just wish for all the data associated with said account to be deleted.

Thanks

Đã được hỏi bởi croslandjozef 5 ngày trước

Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (xem thêm)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

Đã được hỏi bởi grantt 1 tuần trước

Trả lời lần cuối bởi cor-el 1 tuần trước

Not sure how to describe this one

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any… (xem thêm)

So I had Firefox on this device previously and had all my passwords saved in it, but had some issues with my pc and had to factory reset it, and didn't have access to any of those accounts, so now I am locked out of my discord account and roblox account.

Đã được hỏi bởi christian.william.lorenz 2 tuần trước

Trả lời lần cuối bởi andmagdo 2 tuần trước

verification email returned - locked out of account

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my acco… (xem thêm)

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my account was locked. I will change the email for the account once I am able to log back in.

The email I am currently using to log in is a valid email. It simply was turned off the first two times I tried to log in.

What can I do to get the lock removed to log in?

Đã được hỏi bởi CJ Evans 2 tuần trước

Trả lời lần cuối bởi cor-el 2 tuần trước

No longer have the sign in email

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date … (xem thêm)

I no long have the original sign in email - it has been COMPLETELY deleted and the account also deleted. When I try to make changes to bring my Fiefox account up to date Firefox keps send security codes to the DEAD email address so I can never reach them. What now. Can I have my account deleted and start over, if so how ? You cannot email me with posible solitions unless you use my secondary email. I was unable to change that to the primary.

Đã được hỏi bởi Russ 2 tuần trước

password issue

I have been a longtime user of Firefox Sync. I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to r… (xem thêm)

I have been a longtime user of Firefox Sync.

I can login to my account. My system 'remembers' my password. All of my email addresses are current, but I do not want to reset my account.

Again, I can login to my account page, but I cannot change my password. When I attempt to, it says that the Current Password is incorrect. I now have a Yubi Key, and want to change my Firefox Account password to the OTP (static) on my key.

So, I logged into my account to send this email. If I click on Log In on my account page, I can. But I cannot change my password.

Can you help?

Please & Thank you, Tony DeNardo

Đã được hỏi bởi linuxexpert 4 tuần trước

Data Recovery

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot… (xem thêm)

I was using Firefox as my default browser and had data like bookmarks, add-ons for everyday use, etc. but after I reinstalled windows and installed Firefox again I forgot which email was link to my data as I had multiple emails logged in. Now I have tried 2-3 emails which didn't work in bringing my data back and I don't remember the password of my other emails, I can recover them by forgot password but I it says resetting password will clear history bookmarks, etc.| I can afford to loose history and saved passwords but is there a way I can get Firefox back to my configuration and add-ons, etc I was using previously?

PS: I do have windows.old file after windows installation-If it could help./

Đã được hỏi bởi varunvora9898859131 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tháng trước

Hacked browser account

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another accou… (xem thêm)

Hi, I've had a Firefox account taken over and removed as primary account holder. Can't seem to find anywhere to report this issue to Mozilla. Had to set up another account to ask this question. Any help would be appreciated. Thanks Graeme

Đã được hỏi bởi graemekal 1 tháng trước

Trả lời lần cuối bởi FredMcD 1 tháng trước

  • Đã khóa

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT [email address] as i have no longer got access to it

Đã được hỏi bởi donovangregg 1 tháng trước

Trả lời lần cuối bởi Seburo 1 tháng trước

  • Đã khóa

deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have a… (xem thêm)

GOOD DAY MOZILLA FIREFOX SUPPORT HOW ARE YOU.S TODAY I WOULD LIKE YOUR HELP WITH DELETING MY FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email address] as i no longer have access to it at all

Đã được hỏi bởi donovangregg 1 tháng trước

Trả lời lần cuối bởi Seburo 1 tháng trước

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I c… (xem thêm)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

Đã được hỏi bởi acct4vpn 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tháng trước

I forgot the main email address form my old Firefox account

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now. I've used… (xem thêm)

So, I recently discovered that many passwords that I've used before have leaked online, and I've been changing passwords and deleting old accounts for days now.

I've used Firefox for many years back in the day, but I can't log in my old account because it seems my old email has been replaced by another one, and my email is now the secondary email for that account.

So every time I try to log in, I just get a message "needs main email address", which I, unfortunately, don't remember. I tried all addresses I have, but none of them worked.

I need help to either get access to my old account or at least delete it.

Any help would be much appreciated.

I can share the email address I'm speaking of upon request.

Đã được hỏi bởi Wagnelles 1 tháng trước

Trả lời lần cuối bởi cor-el 1 tháng trước

Orphaned Firefox account

Hi, Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and pas… (xem thêm)

Hi,

Apologies if this question has been asked already, but I seem to be in a catch 22 that I can't get out of. I have an existing FF account that I have the email and password for and can log in to. The primary email address is my old work email (which I no longer have access to) and the secondary email address is my personal email (which I do have access to). It seems in order to make ANY changes to the account, I need to have access to the primary email address (which I can't get). So now my personal email address can't be used as a FF account as it's already linked to another account. It there anything I can do here?

Also, is this not a security flaw? That I could add someones email as a secondary ID and tie up that address?

Đã được hỏi bởi Kev D'Arcy 1 tháng trước

Help : Unlock my account

Hi, I tried to sync my Firefox account but this happened : The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox da… (xem thêm)

Hi,

I tried to sync my Firefox account but this happened :

The confirmation email we sent to ******* was returned and we’ve locked your account to protect your Firefox data.

Thanks!

Đã được hỏi bởi Yousef 1 tháng trước

Trả lời lần cuối bởi Yousef 1 tháng trước

Is there a way to sign-in without code authorization?

I got locked out of my email address so i can't authorize the sign-in with the code. Is there a way to bypass the authorization or do i just have to create a new account?… (xem thêm)

I got locked out of my email address so i can't authorize the sign-in with the code. Is there a way to bypass the authorization or do i just have to create a new account? I really don't want to lose all my bookmarks.

Đã được hỏi bởi kosmici.brezmleka 2 tháng trước