Diễn đàn hỗ trợ Firefox

i am having pop-up messages that there are viruses on my computer causing security & privacy issues, your timely help required as my work using my computer is lingering on.

Вы заблокировали все расширения которые я установил!!! Какого хрена вы это сделали!!!??? Я вас просил об этом!? Или может вы меня спрашивали, нужны они мне или нет!??? Почему вы позволяете хозяйничать в браузере на моем ноутбуке!!!???

I have spent all day trying to get back my bookmarks after an update. Totally frustrated ......... how do I get them back? I am not at all computer literate........ elderly....... thank you

%APPDATA%\Mozilla\Firefox\Profiles\

I have tried this multiple times....... it just is not working.............

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

An error occurred during a connection to accounts.spotify.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

Links don't work reliably in Firefox. For example, I can't pay with PayPal when making a purchase because clicking the "PayPal" link doesn't open the PayPal page.

Is there a Firefox setting I need to change, or do I need to switch to a different browser?

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is useless, at least as it is! It will NOT complete the boot process after trying all of the options offered. All that I am able to is exit out of Windows to a "DOS prompt." I am able to get to the Mozilla Firefox folder and others contain within. The new Windows 11 laptop I bought her is working fine with a fresh Firefox browser installed about a week ago. What she wants is her web links, settings and saved passwords "copied" from the old laptop and installed on the new one! We have no idea how many there are to retrieve! I'm hoping that there might only be one folder that I can copy via "command line" prompt to a USB drive and move the file(s) to the new laptop the same way. Can anyone tell me what I need to know? Thanks in advance! Tim O.

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

I really appreciate Firefox's built in translator; it is extremely helpful. However there is one thing that bugs me, when translating a page that has multiple language options. For example, when translating a page from German to English, the word "Deutsch" (often listed in the website's built in language settings) is translated not to "German", but to "English". While technically correct in that the page is now displaying English thanks to the Firefox translation, it would probably be better to show "German" so that it is easier to switch the website language and not have a duplicate "English" option in the website's dropdown menu. I have noticed this on multiple websites, specifically with German, but it might be with other languages as well. Hopefully this explanation of the issue makes sense, and see my attached screenshot which shows this issue. Please let me know if there is somewhere else I should submit this too.

Until some days ago I could use the add on "Video Downloadhelper" without problems on my old Macbook Air (2017) with OS10.15.7 but suddenly the add on was not available anymore. I purchased a valid license for this add on. In the Firefox adjustments it was mentioned as deactivated. Could you please let me know, how I can activate the Video Downloadhelper again? Thanking you in advance for your kind support. Sincerely, Ulf Gaertner