Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

I cannot log in to iCloud.com, even after popup block exception. Any suggestions?

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow ac… (xem thêm)

I cannot log in to iCloud.com, even after setting a popup block exception. When I click on the "go" arrow after entering password, I get a notice on my iPhone to allow access. After I approve, I get a 6-digit verification code on the iPhone. But no popup window appears on the Firefox tab, so I can enter the code. Any suggestions?

Được hỏi bởi johnson1738 3 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

Lost of access to the email of my old mozilla accounts and i have lots of saved informations on there.

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymor… (xem thêm)

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Được hỏi bởi Linda Mueller 3 tháng trước

Lần cuối trả lời bởi George Kitsoukakis 3 tháng trước

  • Đã giải quyết

stoP blOCKING me

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING… (xem thêm)

i AM SICK OF THIS. eVERYTHING i HAVE ALREADY IS PROTECTED. i DO NOT NEED fIREFOX BLOCKING ME OR SENDING MESSAGES TO A PHONE THAT IS DOWNSTAIRS. do YOU KNOW HOW IRRITATING THIS> i GUESS IT IS TIME TO FIRE YOU AND FIND ANOTHER BROWSER THAT IS NOT DISRUPTING MY LIFE.

Được hỏi bởi mmitchell42 3 tháng trước

Được trả lời bởi Paul 3 tháng trước

I cannot receive confirmation codes from yahoo to sign in to my emails

I cannot receive confirmation codes from yahoo to access my emails. I have tried everything else and have been advised to check with my browser (Firefox). I arrive at 'E… (xem thêm)

I cannot receive confirmation codes from yahoo to access my emails. I have tried everything else and have been advised to check with my browser (Firefox).

I arrive at 'Enter verification code' and given 3 options; I use 'Text' via my Android phone. I don't do social networks.

It has been working grand up until the last 3 weeks or there about.

I have very important emails waiting and it is all driving me crazy.

I cannot access Yahoo help; it seems I have to log in which I cannot because I need to receive these codes to log in.

Can anyone help? Personally I think it should be Mozilla but again I seem to be going around in circles. And I cannot receive emails as the check box states ..... Email me when someone answers the thread.

Best Regards Everyone

Được hỏi bởi fn105fn 3 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

two factor autentication cannot be set

I cant setup my 2FA every time Im at the end of the process where I need to add one of my security keys it just crashed with note that my time of the device is not corren… (xem thêm)

I cant setup my 2FA every time Im at the end of the process where I need to add one of my security keys it just crashed with note that my time of the device is not corrent or whatever. Why, how, what does my time has to do with anythin? Nepodařilo se zapnout dvoufázové ověřování. Zkontrolujte, zda jsou hodiny na vašem zařízení nastaveny na automatickou aktualizaci, a začněte znovu.

Tried like 25 times with different autenticators. Is it like broken or what is happening?

Được hỏi bởi JamesWhisky 3 tháng trước

Lần cuối trả lời bởi Konstantina Papadea 3 tháng trước

  • Đã giải quyết

Can't activate 2FA on my firefox account

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Che… (xem thêm)

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

Được hỏi bởi firefox3128 3 tháng trước

Được trả lời bởi Paul 3 tháng trước

Can't setup Two-step authentication on my account, getting stuck on confirming backup code

Hi! I'm unable to setup my Two-step authentication on my account. Everytime i do it i do the following steps: Click to add Two-step authentication Scan the QR code with… (xem thêm)

Hi!

I'm unable to setup my Two-step authentication on my account. Everytime i do it i do the following steps:

Click to add Two-step authentication Scan the QR code with Ente Enter the code that is generated Download and copy the backup code Enter the copy code

Then i get the following message: "There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over."

Must have done this like 5 times now and it's always the same. I have checked that the clock it set to automatic. I have tried 3 different computers and 1 phone, it's always the same.

What can i do about this?

Được hỏi bởi Simpan 4 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (xem thêm)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Được hỏi bởi Joni 4 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

Unable to set up 2FA

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the rig… (xem thêm)

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.

Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.

Được hỏi bởi venomreborn+browser 3 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

Cannot access account due to 2FA

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted. Account: Purple_Fish _5374 Account link: http… (xem thêm)

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted.

Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

Được hỏi bởi Iren Dev 4 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

Authentication Not Working

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not… (xem thêm)

Hi, i am trying to upload a Firefox extension, it is my first one and i am trying to upload it. I however cannot get it to work as the code my authentication app does not work. I have tried several authentication apps but i am always returned with the same error message whenever i enter in my code. "Invalid two-step authentication code". Is their a fix to this, so far i tried using google authenticator and DuoMoblile. Thanks

Được hỏi bởi jyoushiv 4 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

Two-Step Authenticaiton

How does one scan a QR code while using a PC? I thought I had set up Two-Step Auth a long time ago, then I realized I wasn't being asked for a code. After reading the in… (xem thêm)

How does one scan a QR code while using a PC? I thought I had set up Two-Step Auth a long time ago, then I realized I wasn't being asked for a code. After reading the instructions, I am very confused on How to SET UP the TWO-STEP authentication code.

Why do I need to use a 3rd party app to set up Two-Step?

Thanks for your help, Rhon

Được hỏi bởi Rhonda 4 tháng trước

Lần cuối trả lời bởi Kiki 3 tháng trước

  • Đã giải quyết

2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (xem thêm)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Được hỏi bởi Kay Martin 3 tháng trước

Được trả lời bởi Kiki 3 tháng trước

Gmail sign-in: Firefox asks me to insert a security key instead of asking me to scan my fingerprint

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin. When I try to go to Gmail, I enter … (xem thêm)

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.

When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.

I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?

Được hỏi bởi Robert Bart McCormick 3 tháng trước

Lần cuối trả lời bởi Robert Bart McCormick 3 tháng trước

  • Đã giải quyết

Cannot Setup MFA on Mozilla Account

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up … (xem thêm)

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up on my mobile and PC. Shall I try a different Authenticator App?

Được hỏi bởi Quart 4 tháng trước

Được trả lời bởi Paul 4 tháng trước