Diễn đàn hỗ trợ Firefox

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "https://www.irs.gov/your-account". I click on "Individual-sign into online account" and get the following error: "Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2F0ysmHPaqAO%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:"

I can get into the Direct Pay website with no problem. I also can access my IRS account using my IPhone which makes me think this is a browser problem. I have disabled anti virus with no success. I called IRS and they have never heard of this problem and had no solution and said they didn't handle this issues.

Any suggestions please?

Good day, I have Firefox 138.0.4 running on Windowx 11 24H2. PC details as follows: CPU = Ryzen 5 2400G RAM = 32GB GPU = RTX 3060Ti 8GB Connection is 50/25Mbps fibre connection

My issue is that when watching F1 from the following site: https://f1tv.formula1.com/, after some time (it differs in how long it takes to manifest), the stream starts to stutter. Note, it is NOT buffering, it is like the stream gets "stuck" or freezes for an instant then continues. The "freeze" then becomes more frequent and sometimes even lasts for about 2 seconds before resuming. The most important fact about all this is that this does NOT happen when using Google Chrome, hence my suspicion that it is somehow related to Firefox specifically. Does anyone have any idea what is causing this and/or how to fix it, please?

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox using over 1GB of RAM even with just a few tabs. Other browsers like Chrome or Edge seem to handle memory better with the same number of tabs.

I’ve tried restarting Firefox, closing unused tabs, and disabling a few extensions, but the problem keeps coming back. I even checked techsquest.com for tips, but I’m still struggling. Are there specific settings, hidden features, or optimizations I can apply to reduce Firefox’s memory usage without sacrificing performance?

Here’s what I’ve already checked:

Firefox is updated to the latest version.

No unusual extensions running (just uBlock Origin and Dark Reader).

Hardware acceleration is enabled.

Any help would be appreciated—thanks in advance!

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Trying to open my doctor's patient portal and I get a "Secure connection failed" Page. So I start Google Chrome and the website comes up like a charm. You people NEED TO GET THIS CR*P FIXED soon. As much as I hate to, I will make Chrome my default browser if this stuff continues for much longer.

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only seems to allow chrome

Is there an issue with firefox which deems it not suitable for passkeys?

I noticed that sopmeone asked this question this time last year and it was advised that firefox is now able to create and store passkeys Paypal still dont seem to allow it?

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something? Here is an example of what it looks like: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_weather

Some troubleshooting I've tried so far:

• I clicked the gear icon to go to settings, but there is no settings for weather anymore.
• I turned off my VPN, because I heard it was available to U.S. and Canada users only, I am in the U.S.
• I closed firefox and reloaded.

Any tips/help is appreciated.