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How do I find out if a Firefox add-on is causing "rendering error" on a website I'm trying to log in to

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my accoun… (xem thêm)

I have been fighting with Xfinity.com for too long now over a "rendering error occurred: invalid time value" message when I log in to their billing function for my account. I am using a Windows 7 PC with whatever Firefox version is the most current.

Among the responses from their "experts," I see something that has to do with "browser add-ons may be causing your problem."

I have looked at my Firefox settings > manage your extensions as well as settings > manage your plug-ins. Under Extensions enabled I have 2: Norton Safe Search and Norton Safe Web. Under Plug-Ins enabled I have OpenH264 Video Codec and Widevine Content Decryption Module. That's all. Could any of these be causing the problem?

Does this "rendering" error have anything to do with Javascript? (I thought Firefox did not support Java so never paid any attention). If it does relate to Javascript, how do I fix my Firefox browser settings to enable it for the Xfinity.com website to see if that fixes anything?

This is so incredibly discouraging.

Được hỏi bởi smittydm 4 tháng trước

Lần cuối trả lời bởi smittydm 4 tháng trước

Google sourced content often fails to load

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent… (xem thêm)

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent, but the most frequent failures are searches using either the address field or the dedicated search field - much of the time I just get a blank page, and at first it looks like it might be trying to load something, but after awhile the "X" abort icon changes to the reload icon, signaling that it thinks it is loaded or has given up. Success or failure seems to come in waves or phases, not completely random - immediately retrying will usually not work. If I can get to the Google home page by typing "google.com" directly (which has a much better batting average than searching in the address/search fields, although not always), I can search directly on the Google page without trouble for some mysterious reason (perhaps that fills the page using AJAX rather than reloading - I'm not sure). But then clicking on one of the results might not work, because that initially goes to a Google URL before redirecting to the requested page. I've resorted to extracting the page location from that redirection URL just to bypass Google.

Other Google services have problems, too. YouTube's home page usually loads outlines of videos, but sometimes it fails to fill in thumbnails and other details or does so VERY slowly. Occasionally even reCaptcha will fail to load when I'm trying to log into some site that uses it. And even when something appears to fully load and function (e.g. a couple Google Sheets I use daily), often the "stop loading this page" X and hourglass on the tab will remain, indicating that it thinks something is still loading (in that case, it seems to never time out - I either click the X or ignore it). All these types of failures started at the same time, so they seem to have a common cause.

I have not noticed any problems with sources that are not owned by Google. And Chrome and Edge have no problems at all. So apparently it's specifically Firefox and Google that are not getting along. I'm running Firefox 108.0.1 (in PortableApps, although located on my hard drive) on Windows 11.

These failures happen even if I start Firefox in troubleshooting mode (which proves it's not caused by an add-on) or open Google in a private window so that there are no cookies involved. Since Chrome works, I also tried using the User-Agent Switcher add-on to pretend I'm Chrome, but that also has no effect. I expected to see tons of other complaints about this on the web, but there have been surprisingly few, and the only suggestion that seemed relevant (and effective for some people) was to set "security.tls.enable_0rtt_data" to false, but that has not made any noticeable difference in my case.

I waited through a couple Firefox updates, hoping it would just get well, but I've lost patience. Are there any new ideas out there?

Được hỏi bởi OsakaWebbie 4 tháng trước

Lần cuối trả lời bởi OsakaWebbie 4 tháng trước

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (xem thêm)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Được hỏi bởi DJ Dirk 4 tháng trước

Lần cuối trả lời bởi timestreasures 4 tháng trước

Is it possible to import custom OpenSearch files?

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems. So this got me thinking, as Opensearch files are relatively eas… (xem thêm)

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems.

So this got me thinking, as Opensearch files are relatively easy to write, is it possible to import my own opensearch.xml into Firefox?

If it's impossible, I'll submit a ticket to bugzil.la.

Được hỏi bởi RavenclawOIer 4 tháng trước

Lần cuối trả lời bởi Standard8 4 tháng trước

Selecting a new tab in Firefox

when selecting a new tab in Firefox, three more tabs show up, two tabs are "blank" and the third one opens a browser for either Firefox or MS Edge (which is set for www.b… (xem thêm)

when selecting a new tab in Firefox, three more tabs show up, two tabs are "blank" and the third one opens a browser for either Firefox or MS Edge (which is set for www.bing.com/) ?

Please send an email to mlfaulk@cox.net instead of my primary yahoo account "mervfaulk@yahoo.com" because my yahoo account is not working...thanks for all you do...Merv

Được hỏi bởi Merv 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Firefox slow to load site after booting

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page… (xem thêm)

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page site after booting

try safe mode or new profile well this is problem. i can't do it why ? i need shutdown pc and take break , if shutdown and turn on it's no effected cause this same as restart but with a style,

Được hỏi bởi NotUsernameInHere 5 tháng trước

Lần cuối trả lời bởi logangbentley 4 tháng trước

Firefox opens in wrong location, eventually refuses to open any more webpages

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean… (xem thêm)

When I run Firefox from System Monitor, I get the following errors: Upon startup: glxtest: VA-API test failed: failed to initialize VAAPI connection Upon shutdown: glean_core::metrics::ping Invalid reason code start up for ping background-update, viaduct::backend::ffi Missing HTTP status Firefox opens on the left half of the screen, even though I keep it on the right. The right-click menu also opens on the left. Firefox will eventually stop loading new webpages. Upon shutdown, System Monitor and Nemo both become zombies, along with firefox-bin. I have to restart Linux Mint when this happens. I am running version 21.1, and Firefox 108.0.1. I have a crash ID: bp-19dffdf3-57ff-4dc4-8625-814d70221226

Được hỏi bởi David 5 tháng trước

Lần cuối trả lời bởi David 4 tháng trước

  • Đã giải quyết

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (xem thêm)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Được hỏi bởi Aivory 5 tháng trước

Được trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

On latest update my firefox tabs show at the bottom of my browser

Hi all, On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fi… (xem thêm)

Hi all,

On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix. Thank you.

P.S. it working in firefox safe mode. The tabs show a the top of screen and you can add multiple tabs.

Richard M. Ambrosino

Được hỏi bởi rambro40 5 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Google docs buttons disappeared in Firefox on my new laptop

Hi! I bought new laptop with windows 11, installed the last last version of Firefox, then opened Google docs file, but there were empty spaces instead of buttons. In goog… (xem thêm)

Hi! I bought new laptop with windows 11, installed the last last version of Firefox, then opened Google docs file, but there were empty spaces instead of buttons. In google chrome it works properly. I tried to refresh many times, tried to delete all extensions, tried to install new Firefox and opened doc in just installed browser - I still have the same problem. I would be grateful for any advice.

Được hỏi bởi Aivory 5 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (xem thêm)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Được hỏi bởi mkress 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Yahoo Mail crash 100% of the time after downloading an attachment

Every time I download a Yahoo Mail attachment the tab closes (crashes). This has been happening for the last 6 months and is 100% repeatable. Is there a solution to thi… (xem thêm)

Every time I download a Yahoo Mail attachment the tab closes (crashes). This has been happening for the last 6 months and is 100% repeatable. Is there a solution to this annoyance?

Được hỏi bởi Dunecoon 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Cannot delete account. Incorrect password

Hi everybody, I am trying to delete an account of mine that I don't use. After I check all the boxes and click "continue" it asks for the password again. I triple checked… (xem thêm)

Hi everybody, I am trying to delete an account of mine that I don't use. After I check all the boxes and click "continue" it asks for the password again. I triple checked and it is correct, also because I copy paste it. But the website says "Incorrect password". I tried using a private window to no avail. It fills in automatically the password of another account of mine, which I then replace with the correct one. I did not try leaving there the password of the other account, because I don't want to risk deleting my "good" account. Thank you.

Được hỏi bởi least220616 4 tháng trước

Lần cuối trả lời bởi display_name 4 tháng trước

  • Đã giải quyết

Reding PDF in the browser / latest updates result in low resolution

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download … (xem thêm)

For a long time Ive been reading my newspaper in the browser but recently I noticed that the resolution has been changed text is blurry and images unclear. If I download the file and read it with ADOBE PDF Reader it is as normal, sharp. I guess there is a setting that has change with one of the resent updates but I cant find it :(

I cant say when the resolution changed but it was round New Year / Christmas ....

I have auto update on.

Hope you can help me

Carl

Được hỏi bởi Bow_String 4 tháng trước

Được trả lời bởi Bow_String 4 tháng trước

Master Password prompt window

On Firefox startup it asks me for my Master Password. My problem is, that the popup window is only bound to one specific Firefox window and since I've got like 6 differe… (xem thêm)

On Firefox startup it asks me for my Master Password.

My problem is, that the popup window is only bound to one specific Firefox window and since I've got like 6 different Firefox windows, I have to every time click through all of them to find the one, that has the popup window attached to it. This is really annoying.

I thought there was an option to turn that popup window into a actual separate window of it self, but I can no longer find that option anywhere.

Is it still possible to do that? Or has this functionality been removed?

Được hỏi bởi D4VID 4 tháng trước

Lần cuối trả lời bởi D4VID 4 tháng trước

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (xem thêm)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Được hỏi bởi Donrix 4 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 4 tháng trước

  • Đã giải quyết

Firefox will not show bold

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my p… (xem thêm)

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my pages on Chrome and on Microsoft edge. I've also tried the <strong> tag, but that doesn't work either. The font family for the pages is sans-serf. I really need this to show on most browsers.

Được hỏi bởi jls25 4 tháng trước

Được trả lời bởi Terry 4 tháng trước