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  • Đã giải quyết

Relay Premium paid for but not showing

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to d… (xem thêm)

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Được hỏi bởi raystrack 5 tháng trước

Được trả lời bởi jonzn4SUSE 5 tháng trước

  • Đã lưu trữ

Not logged off on old phone

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning… (xem thêm)

I returned a phone that I had for 2 weeks (the phone was a Motorola G Stylus 2024, if that's even relevant), and while I did a factory reset on the phone before returning it, I am worried that my Firefox account information is still accessible through the device.

One reason why I am worried is because, when looking at synced windows open, *everything* that I had open on there was open and accessible through my account. Another reason that I am worried is because I did not log out on the device before returning it to my local Best Buy.

It'd probably be impossible to track down the exact phone that I had, but can anything be done? Should I redo my log-in password for Firefox (or even all the sites that I used on that phone) or am I worried over nothing?

Được hỏi bởi k.george805 6 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 6 tháng trước

  • Đã giải quyết
  • Đã lưu trữ

I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in th… (xem thêm)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Được hỏi bởi Leo 8 tháng trước

Được trả lời bởi Kiki 8 tháng trước

  • Đã lưu trữ

Problem z haslem

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl Wioletta Reg… (xem thêm)

Proszę usunąć moje konto w Mozilli Firefox. Skasować hasła i klucze. Nie będę z nich korzystała. Mam włamania częste do skrzynki mejlowej qwerty1256@vp.pl

Wioletta

Region Polska

Được hỏi bởi qwerty1256 8 tháng trước

Lần cuối trả lời bởi TyDraniu 8 tháng trước

  • Đã lưu trữ

I kept receiving a message from Mozilla: "Your Mozilla account and data will be deleted."

Hi, I keep receiving an email regarding this issue. Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing produ… (xem thêm)

Hi, I keep receiving an email regarding this issue.

Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, May 17, 2025, your account and your personal data will be permanently deleted unless you sign in.

Could you please help me sort it out? Also, see the attached screenshot.

Thank you.

Cheers, Raja

I continually received messages from Mozilla stating that my Mozilla account and data would be deleted.

Được hỏi bởi Raja 8 tháng trước

Lần cuối trả lời bởi James 8 tháng trước

  • Đã lưu trữ

Risk suppressing one of my Thunderbird accounts

I got the message see beloy (French text translated by Deepl into english). The full french message is attached. "Mozilla logo Your Mozilla account and data will be dele… (xem thêm)

I got the message see beloy (French text translated by Deepl into english). The full french message is attached. "Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products such as Firefox sync, Mozilla Monitor, Firefox Relay and MDN. Your account and personal data will be permanently deleted on Thursday, May 15, 2025 due to your inactivity."

I can't understand this messsage as I use daily several times the Mozilla products Thunderbird and Firebird. Please dont cancel my account as it would have catastrophic consequences. Please tell me what I should do to avoid that cancellation.

Được hỏi bởi Rene Satos 8 tháng trước

Lần cuối trả lời bởi James 8 tháng trước