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crash problem [I have Report ID]

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not so… (xem thêm)

Hi guys I have been getting crash errors since yesterday. I completely deleted Firefox (and related folders) and installed a new fresh version. But the problem did not solve. I have 2 Report IDs:

1- Report ID: bp-53f7a982-8f99-42c4-b182-5d3a50200611 view link: https://crash-stats.mozilla.org/report/index/53f7a982-8f99-42c4-b182-5d3a50200611

2- Report ID: bp-fa282037-879a-490c-9fca-8b50d0200611 view link: https://crash-stats.mozilla.org/report/index/fa282037-879a-490c-9fca-8b50d0200611

Thanks for any help.

Asked by mhzavareh90 3 tuần trước

Last reply by FredMcD 3 tuần trước

Firefox 77.0.1 crashes when on Facebook

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much e… (xem thêm)

What might be the reason for Firefox crashing (becomes nonresponsive) when on Facebook? I am using 77.0.1 (64-bit). Same issues on Ubuntu and Win10. Happens pretty much every time. Only restarting the browser helps. Seems similar [[to this|https://support.mozilla.org/en-US/questions/1153630?page=2]].

Any suggestions?

Asked by robert165 3 tuần trước

Last reply by FredMcD 3 tuần trước

Firefox update just finished, and crashed

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab … (xem thêm)

06 04 20, Firefox update just finished, and crashed... Again. I had one Firefox tab open, tried to open another Firefox Tab, Firefox crashed, but it only Crashed the Tab I was trying to open. Here We Go Again. Don't tell me "Firefox doesn't Update and notify of same in a little window for (About) three seconds. Even after the Last Fiasco with Firefox's Updates Crashing) I set Firefox's Updates to "Ask First".




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Asked by kingofnicepeople 4 tuần trước

Last reply by ANAMIKA KUMARI 4 tuần trước

worst browser to date?

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless. explain this i go to a website 15x a day, passwo… (xem thêm)

All it does it non stop crash. it crashes other programs somehow. sync does not work at all. password manager is useless.

explain this i go to a website 15x a day, password is clearly stored. i open on mobile, nothing populates at all. i have no clue what password is, none at all. i select reset password, type in password and hit enter and what does moronic firefox do? would ya like to update your pass for this site? dumb.

one basic webpage, view task manager, 2.5+GB of RAM dumb.

i open firefox, it took 9x to open because it would just nonstop crash, it crashed adobe and it crashed filezilla

https://cdn.discordapp.com/attachments/506134052898603009/711257570026848358/unknown.png

Asked by ihatemozillaroyally 1 tháng trước

Last reply by jscher2000 1 tháng trước

Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (xem thêm)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Asked by Lucas Zanella 2 tháng trước

Last reply by Roland Tanglao 2 tháng trước

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (xem thêm)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 2 tháng trước

Last reply by FredMcD 2 tháng trước

Firefox crashes a few minutes after opening

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my in… (xem thêm)

Both Firefox and Chrome aren’t staying open for more than a few minutes. No matter what site I have open or however many tabs they crash. My other apps are working, my internet is stable as well as my hardware. I’ve already restarted the computer, uninstall and reinstalled Firefox, cleaned my temp folders, cleaned up my disk and cleared my browser history. Latest report ID: bp-1322df80-2a8e-4e2d-9212-ff0030200417

Asked by clarksimon 2 tháng trước

Last reply by FredMcD 2 tháng trước

Cannot restart in Safe Mode, Firefox will not allow copy and paste, Firefox crashes

I recently switched to Firefox for my macbook pro-retina Mid-2015 (Mojave 10.14.6). It continually crashes, will not allow me to cut and paste (nothing happens) and will … (xem thêm)

I recently switched to Firefox for my macbook pro-retina Mid-2015 (Mojave 10.14.6). It continually crashes, will not allow me to cut and paste (nothing happens) and will not start in Safe Mode (I get the Application Not Responding error). I have re-installed it three times, and it will initially behave correctly, then reverts to the above.

Asked by janenjohndoe 2 tháng trước

Last reply by FredMcD 2 tháng trước

Firefox crashes

BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 2005619507200 BreakpadReserveSize: 83886080 BuildID: 20200403170909 CPUMicrocodeVersion: 0x410 CrashTime: 1586972234 … (xem thêm)

BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 2005619507200 BreakpadReserveSize: 83886080 BuildID: 20200403170909 CPUMicrocodeVersion: 0x410 CrashTime: 1586972234 Email: *** FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1586680603 MemoryErrorCorrection: None ModuleSignatureInfo: {"Apple Inc.":["mdnsNSP.dll"],"Microsoft Corporation":["msvcp140.dll","msvcp140.dll","vcruntime140.dll","VCRUNTIME140.dll"],"Microsoft Windows":["dbgcore.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","winrnr.dll","npmproxy.dll","usp10.dll","DWrite.dll","webauthn.dll","wbemsvc.dll","fastprox.dll","wbemcomn.dll","wbemprox.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","version.dll","netprofm.dll","amsi.dll","avrt.dll","nlaapi.dll","d3d11.dll","D3DCOMPILER_47.dll","WINMMBASE.dll","winmm.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","wtsapi32.dll","wsock32.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","profapi.dll","powrprof.dll","kernel.appcore.dll","msasn1.dll","win32u.dll","cfgmgr32.dll","ucrtbase.dll","KERNELBASE.dll","bcryptPrimitives.dll","crypt32.dll","cryptsp.dll","wintrust.dll","bcrypt.dll","gdi32full.dll","windows.storage.dll","msvcp_win.dll","nsi.dll","psapi.dll","setupapi.dll","gdi32.dll","sechost.dll","combase.dll","shlwapi.dll","msvcrt.dll","imm32.dll","rpcrt4.dll","user32.dll","ws2_32.dll","shell32.dll","SHCore.dll","kernel32.dll","clbcatq.dll","oleaut32.dll","advapi32.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","nss3.dll","mozglue.dll","lgpllibs.dll","xul.dll"]} MozCrashReason: Failed to get async shutdown service: NS_ERROR_FILE_NOT_FOUND ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 98 StartupCrash: 1 StartupTime: 1586972233 ThreadIdNameMapping: 11432:"Gecko_IOThread",4108:"Timer",1864:"Link Monitor #1",9560:"Socket Thread",13156:"TRR Background",16240:"BackgroundThreadPool #1",14096:"JS Watchdog",12040:"JS Helper",12584:"JS Helper",3996:"JS Helper",936:"JS Helper",5496:"BGReadURLs",1060:"Cache2 I/O",13748:"Cookie",3924:"Worker Launcher", Throttleable: 1 URL: UptimeTS: 8.44 Vendor: Mozilla Version: 75.0

This report also contains technical information about the state of the application when it crashed.

edit: removed personal information for your protection. (philipp)

Asked by Lalit Chauhan 2 tháng trước

Last reply by jscher2000 2 tháng trước

Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (xem thêm)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

Asked by wnheck 2 tháng trước

Last reply by FredMcD 2 tháng trước

crash reports

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but ho… (xem thêm)

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but how do i fix it. Firefox is virtually unuseable at times.

Asked by the.beach 2 tháng trước

Last reply by FredMcD 2 tháng trước

Firefox crashes *randomly* to the point that I might switch browsers if I don't get it to stop.

About 4 days ago my Firefox started randomly crashing. This happens for example when I open up a new tab and type something in my normal typing speed. Or sometimes when I… (xem thêm)

About 4 days ago my Firefox started randomly crashing. This happens for example when I open up a new tab and type something in my normal typing speed. Or sometimes when I switch programs and in the mean time all the windows have crashed. Usually the whole Firefox just freezes, becomes unresponsive, and I have to manually end the task, but a few times it has crashed faster than I can blink. No other program in my PC crashes, so I doubt it has anything to do with hardware.

I have done a clean install for the fourth time, every time changing something, be it following the tutorial to restarting between uninstalling and reinstalling. I got some kind of crash report, which I will paste below.

I could not find a person with a similar issue. This is really irritating, as during the lockdown I need to work at home, but I can not use my preferred browser to do tasks. Maybe it has something to do with Facebook Container, which I installed after it was announced to me.

Thank you

  • I can not paste the crash report*

Asked by hardo.aste1 2 tháng trước

Last reply by FredMcD 2 tháng trước

Firefox unexpectedly exits

In the last couple of days, Firefox has started unexpectedly exiting. It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - bu… (xem thêm)

In the last couple of days, Firefox has started unexpectedly exiting.

It doesn't show an error message on screen or create a Firefox crash report - it just vanishes - but it does create a WER log and entry in the Windows Application error log. It doesn't necessarily exit when it has the focus in response to user interaction - some times I'll be doing something else, and try to tab back to Firefox, and it's just gone. Mean time between crashes is about 30 minutes - not "instantly" or "on startup" but enough to be unlivable with.

I have reinstalled Firefox, checked that it is up to date (73.0.1 (64-bit)), and disabled all my plugins except 1Password (I can't really use a browser without the 1Password plugin so if it doesn't work with it on, it's the same as it not working at all)

Some WER log files for example:

https://pastebin.com/hCYpgRnJ https://pastebin.com/GczJg6xV https://pastebin.com/65xDaCrU

and here's a windows application log entry:

Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0

Problem signature: P1: firefox.exe P2: 73.0.1.7352 P3: 5e4abc33 P4: ntdll.dll P5: 10.0.18362.657 P6: 64d10ee0 P7: c0000005 P8: 000000000003c900 P9: P10:

Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDF67.tmp.WERInternalMetadata.xml

These files may be available here: \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_firefox.exe_5842855acf56b951933ad221b8aefc848d0bf9_fd4a202a_cfe131be-ac4c-4c84-aaf1-565f6edc013e

Analysis symbol: Rechecking for solution: 0 Report Id: a6d3bb6e-585f-4a9e-bf89-80d4b12d5fc0 Report Status: 131172 Hashed bucket: Cab Guid: 0

and here's the systme metadata file

<WERReportMetadata> <OSVersionInformation> <WindowsNTVersion>10.0</WindowsNTVersion> <Build>18362</Build> <Product>(0x31): Windows 10 Pro N</Product> <Edition>ProfessionalN</Edition> <BuildString>18362.657.amd64fre.19h1_release.190318-1202</BuildString> <Revision>657</Revision> <Flavor>Multiprocessor Free</Flavor> <Architecture>X64</Architecture> <LCID>2057</LCID> </OSVersionInformation> <ProblemSignatures> <EventType>APPCRASH</EventType> <Parameter0>firefox.exe</Parameter0> <Parameter1>73.0.1.7352</Parameter1> <Parameter2>5e4abc33</Parameter2> <Parameter3>ntdll.dll</Parameter3> <Parameter4>10.0.18362.657</Parameter4> <Parameter5>64d10ee0</Parameter5> <Parameter6>c0000005</Parameter6> <Parameter7>000000000003c900</Parameter7> </ProblemSignatures> <DynamicSignatures> <Parameter1>10.0.18362.2.0.0.256.49</Parameter1> <Parameter2>2057</Parameter2> <Parameter22>0000</Parameter22> <Parameter23>00000000000000000000000000000000</Parameter23> <Parameter24>0000</Parameter24> <Parameter25>00000000000000000000000000000000</Parameter25> </DynamicSignatures> <SystemInformation> <MID>85361BF0-48E9-4BB8-A01E-1DFE00E50316</MID> <SystemManufacturer>Gigabyte Technology Co., Ltd.</SystemManufacturer> <SystemProductName>Z97N-WIFI</SystemProductName> <BIOSVersion>F7</BIOSVersion> <OSInstallDate>1571139164</OSInstallDate> <OSInstallTime>2019-10-15T11:32:43Z</OSInstallTime> <TimeZoneBias>00:00</TimeZoneBias> </SystemInformation> <SecureBootState> <UEFISecureBootEnabled>0</UEFISecureBootEnabled> </SecureBootState> <ReportInformation> <Guid>cfe131be-ac4c-4c84-aaf1-565f6edc013e</Guid> <CreationTime>2020-02-26T10:20:20Z</CreationTime> </ReportInformation> </WERReportMetadata>

Asked by Ben Curthoys 4 tháng trước

Last reply by Roland Tanglao 2 tháng trước

Why does the wpt (world poker tour) web site repeatedly cause my firefox browser to (i) operate slowly, then, (ii) crash?

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox … (xem thêm)

I log in to the wpt web site. Then, I begin to play games there. Then, eventually, my browser functionality starts to slow down appreciably. Then, eventually, my firefox browser crashes completely. Then, I need to re-start my entire computer system. Then, when I re-start my entire system, I get a report that my firefox browser crashed. Then, I repeat the same process, again and again ... with no improvement from my firefox browser. It is an extremely frustrating situation. Any help you can provide for me would be highly appreciated.

Asked by gcarlse 2 tháng trước

Last reply by FredMcD 2 tháng trước

Firefox crashes

While browsing Firefox crashed, a pop up crash report box appeared with the option to quit or restart- restart didn’t work and I haven’t been able to open Firefox since … (xem thêm)

While browsing Firefox crashed, a pop up crash report box appeared with the option to quit or restart- restart didn’t work and I haven’t been able to open Firefox since

Asked by IVR4 3 tháng trước

Last reply by FredMcD 3 tháng trước

Firefox crashes systematically when I visit specific web sites

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com … (xem thêm)

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com

Asked by clericis 4 tháng trước

Last reply by FredMcD 4 tháng trước

Runescape crashing on Firefox. What's the issue?

Hi Friends, I'm a big Runescape fan and recently switched from Chrome to Firefox. However, each time I'm into the game for at least 10 minutes, Firefox crashes and I get … (xem thêm)

Hi Friends, I'm a big Runescape fan and recently switched from Chrome to Firefox. However, each time I'm into the game for at least 10 minutes, Firefox crashes and I get the "trying to recover message." Not just Runescape, I've tried all these PC games: https://epicgamedeals.com/top-5-free-co-op-games-for-pc/ with Firefox and I'm sick of the crashing scenario. Can you please advise if the following games are not compatible with Firefox or is this a system error?

Asked by siyagandhi89 4 tháng trước

Last reply by Seburo 4 tháng trước