Diễn đàn hỗ trợ Firefox

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and notifications that I download from the site. I took the suggestion of clearing my cache. That did nothing. Clearing my history didn't make a difference either. Being this problem doesn't happen with Chrome or Safari, it must be a Firefox problem. So, what more can I do to make using Facebook with Firefox a better experience? Sure would appreciate help.

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

Since Thursday, Aug. 6, I have been unable to open my earthlink inbox on Firefox. I keep getting the filled-in login page. when I click to sign in, the login page returns. This does not happen on Edge. I uninstalled and reinstalled Firefox, but that didn't help. I also rebooted my PC, which also didn't help. How to fix?

can not log into https://gallowayprecision.com/ When attempting, there is a sight verification window, it passes, no errors, but once at the sight, I can't get any of the sign in, cart, place items or anything to work.

Edge works fine. Tried all I can think of, still no access using Mozilla

Since update I can't copy and paste, because the menu is partly deleted. Since Update Geocaching.com doesn't work properly. Can't copy coordinates

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

• Tried deleting stored data of affected websites
• Affects articles on e.g. science.org and pnas.org
• Tested troubleshooting mode
• Tested against Edge
• I noticed that the references (bibliography section) loads one by one, very slowly
• Hence maybe has to do with the integration of GetFTR by the affected journals
• Disabling tracking protection didn't work
• Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

After clearing my cache, I got logged out of all of my accounts, and I can no longer sign into Google. When I enter my username it gives me a message that says “Couldn’t sign you in: this browser may not be secure. Try using a different browser.” I was able to log in using Chrome so it’s definitely not a device issue. I already tried clearing my cookies and cache again, and disabling all of my browser extensions, but I’m still getting the same message. Any help is appreciated!

Editing to add, I'm using Windows 11 and Firefox version 153.0

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Hello,

Noticed a random problem over the last few months with Firefox currently running Mac OS 13.7.8 and Firefox 153. Problem started a few version back with Firefox.

I use gmail while viewing emails in FF I will click a link, tab to review information and I receive ---

Looks like there is a problem with this site 400 bad request. site could be unavailable or busy try again later.

I then proceed to another browser on the machine - Duck Duck, Chrome, Safari and ever browser connects fine, so the problem lies strictly with Firefox as there is no problem with the connection.

I saw a few items to check on the internet but none resolve the annoying issue.

Can anyone advise a solution before I decide to move to another operable browser.

Thanks, Bob

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

Following is what I see on the screen:

Home Last updated: 04:43 EDT, 7 August 2026 US EditionDrop Down Arrow Icon Select Edition UK US AU US edition logo You're viewing the US editionYou can switch to the UK or AU homepage at any time using this menu. Login Daily Mail Logo

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Thank you