Acronis reported that Firefox browser was infected with ransomware - Now FF will not launch - No permissions

Hi all, On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I… (xem thêm)

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Đã được hỏi bởi r.oberin 1 tuần trước

Trả lời lần cuối bởi jonzn4SUSE 18 giây trước

Firefox on WIndows 10, both in a desktop and a laptop.

In recent weeks, on both machines, Firefox occasionally disappears, about half a dozen times in total, and when I restart Firefox the window I had been using doesn't come… (xem thêm)

In recent weeks, on both machines, Firefox occasionally disappears, about half a dozen times in total, and when I restart Firefox the window I had been using doesn't come back. The History tab has no trace of the lost window, nor of any of the tabs it had contained. It takes me a long time to try to "reconstruct" the lost window and tabs from memory, and I'm only ever partially successful. So these incidents are extremely annoying.

I use Avast software to protect my computers, and I tried to blame Avast for the above happening, but they denied being responsible. I allowed them to remote access my desktop PC, and they said that they could detect nothing wrong.

The problem has happened again this morning on my desktop PC, hence this report.

The two computers are not linked in any way other than accessing the internet via the same cable out of the house, so I don't think that some kind of "cross-infection" could have caused Firefox on both to become unreliable. Of course, both machines automatically update their versions of Firefox and Windows 10.

Đã được hỏi bởi Lloyd Walters 1 phút trước

Phantom tabs that exist but are only selectable in sidebar addons for vertical tabs

Video: https://www.youtube.com/watch?v=dJHFBAIHlwI I’m switching tabs with either: • Ctrl+PgUp • Ctrl+PgDown • Ctrl+Tab • Ctrl+Shift+Tab These skip over tabs that appear… (xem thêm)

Video: https://www.youtube.com/watch?v=dJHFBAIHlwI

I’m switching tabs with either: • Ctrl+PgUp • Ctrl+PgDown • Ctrl+Tab • Ctrl+Shift+Tab These skip over tabs that appear in every sidebar vertical addon’s list, but stay hidden from the native tab bar. I don’t recall closing them, but perhaps I did at some point, still, why do they get stuck? • I can select them by clicking so they exist • Sidebery’s active tab style gets applied on all of them • Native tab bar shows no active tab • Normally I hide the native tabs but wanted to see how they match • The tabs are there with the inspector (Browser Toolbox) • Issue happens all the time with a few tabs

Addition: When I tinker with these broken tabs using the inspector they seem to collapse and get closed. They are no longer selectable and if I switch sidebar addon (and back) they are no longer there.

I normally don't use multiple vertical tab bar addons, they are just there to demonstrate the problem. It happens with a single Sidebery as well. In FF settings container tabs I removed the preset containers. This mismatch makes the browser unusable for me. I require working vertical tabs (I come from Vivaldi, wanting to switch).

Đã được hỏi bởi firshee 6 phút trước

Graphical Glitches and video freezing - Firefox 102.3.0esr-1~deb10u2 (Debian 10)

Every time I login to my desktop it tries to restore Firefox and in turn Firefox tries to restore it's session, however all I get is a mess of graphical glitches, the int… (xem thêm)

Every time I login to my desktop it tries to restore Firefox and in turn Firefox tries to restore it's session, however all I get is a mess of graphical glitches, the interface doesn't even load, I get a window border and usually a copy of the KDE splash screen. I then have to kill the process, which of course means it looses my session so when I re-open it I get nothing, all my open tabs are gone and there is no restore session option.

Further, it can't even play streaming videos properly anymore. After one or two episodes of a TV show its lagging sometimes by minutes, eaten gigs of ram and the video often gets stuck, the audio helpfully carries on with a frame of video from about 5 minutes ago. This is not an exaggeration, I had a YouTube video where it changed to a graph with a voice over, after 5 minutes I started to notice the voice over was talking about things not on that graph and sure enough the video had frozen. Its an i9 10850K with 32GB of RAM. The previous version of Firefox didn't mind restoring a session with over 350 tabs and plenty were videos, this one can't handle 2 when one is a video without freezing or locking up the whole browser.

No other apps/ programs on this PC are having any issues, it is only happening in Firefox, I can for example open a media player and play a video just fine while the video is stuck in the browser or it has the graphic glitches. I also tried opening another instance of Firefox while it had the graphical issue, the new instance started and created a new entry on the task bar, but switching to it gave the same display as the broken one, I can't tell you what tabs either had open as nothing inside the window was rendered at all, not even the menu bar which I set to always being visible.

Đã được hỏi bởi BasilFawlty 1 ngày trước

Trả lời lần cuối bởi jonzn4SUSE 17 phút trước

Certificate Exceptions are stored permanently without information to the user

Dear support team, at one of our own web pages the encryption certificate was outdated, so I get the message Warning: potential safety risk detected. More information... … (xem thêm)

Dear support team,

at one of our own web pages the encryption certificate was outdated, so I get the message Warning: potential safety risk detected.

More information... => I select Advanced

Error code: SEC_ERROR_UNKNOWN_ISSUER

I select Accept Risk and continue


It's ok, that the certificate is accepted temporarily and the web page is loaded.

It's not ok, that a permanent Certificate Exception is added without any information to the user. I know, that in former versions it was possible to select, whether this exception shall be permanent or temporarily. Could you pls. add this selection?

I'm using Firefox 105.0.1, german version (I translated the messages above, so possibly the wording is a bit different in english)

Đã được hỏi bởi dominik.schwarz 25 phút trước

  • Đã giải quyết

Website soundcloud.com stopped working on firefox

Hey! Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go ther… (xem thêm)

Hey!

Thank for being here I hope you can help me because firefox was always my favorite browser One of my favorite sites is soundcloud.com Recently, when i try to go there i get after a minute try to content a massage from the site, with their logo and everything- "oh no! Sorry! Something went wrong Is your network connection unstable or browser outdated?"

When i try in safari, everything works ok there

I'm with the latest 105.0.1 version on mac os 13

I hope you can help me Thank you!!

Daniel

Đã được hỏi bởi daniel.gordover 1 tuần trước

Đã được trả lời bởi jonzn4SUSE 7 giờ trước

Preferences not respected

I use Firefox on two Macs and have set a preference for opening search results in a new tab. While this preference shows as being ticked on that page, it is no longer re… (xem thêm)

I use Firefox on two Macs and have set a preference for opening search results in a new tab. While this preference shows as being ticked on that page, it is no longer respected on either device. I have tried may suggestions found online, but to no avail. It's very annoying when doing research. [The second device is a Macbook Pro from 2014.]

Đã được hỏi bởi e.l.h 38 phút trước

120Hz not supported?

Hi there! I'm curious about what happened to the 120Hz (and above) support? Disabling addons don't seem to change anything, Edge works without a problem on the UFO test e… (xem thêm)

Hi there!

I'm curious about what happened to the 120Hz (and above) support? Disabling addons don't seem to change anything, Edge works without a problem on the UFO test etc. but firefox seems completely broken on 105.0.1 (64-bit) for now.

Anybody else with the same experience?

Đã được hỏi bởi Marcus 1 ngày trước

Trả lời lần cuối bởi Marcus 1 giờ trước

Windows 10: Alt-tabbing sometimes causes Firefox to freeze momentarily

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Eve… (xem thêm)

As far as I can tell, this has something to do with Firefox aggressively offloading stuff from memory to storage. When I alt-tab at times, Firefox completely freezes. Every Firefox window hangs on a single image and I am unable to interact with anything for a few seconds. During these seconds, I can see the memory % in the Windows Task Manager slowly climbing until Firefox unfreezes itself, so it seems to be loading stuff back into memory. For example, it'll climb from 55% to 70%, taking its sweet sweet time. I also see some disk usage with 'System' during this time.

This behavior occurs even when I'm active on the browser and at 50% memory. It seems to occur more often once I hit the 60% memory mark.

I'm almost certain that this is a Firefox-specific issue, because I can interact with any other program during this period. It is only Firefox that stops dead in its track.

Is there a way to make this behavior less aggressive? I'd rather not have my alt-tabs freeze every few minutes.

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Trả lời lần cuối bởi Arcotash 2 giờ trước

Embedded link error. How to correct?

Hello. I have an online bookstore that links through Amazon in order to allow my visitors to purchase my books. With my latest book entry (not the dozen others from the … (xem thêm)

Hello. I have an online bookstore that links through Amazon in order to allow my visitors to purchase my books. With my latest book entry (not the dozen others from the past) I am suddenly gettting this error message (SEE ATTACHED FILE) below about embedded links. Is there a way I can get a workaround? I am also sending this request to my hosting site (Squarespace) to see if they have a workaround. The odd part is my other dozen books, which were linked many years ago, do not display this error when their embedded link is clicked.

Đã được hỏi bởi happytigers 19 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước

I want to disable Ctrl+H keyboard shortcut (toggles History sidebar)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely). How can I disable this? Fir… (xem thêm)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

Đã được hỏi bởi Mozilla cheese 2 tuần trước

Trả lời lần cuối bởi smartsage77 3 giờ trước

How do I stop web page from asking me if really want to leave

This page [Old question on subject] apparently no longer works as that parameter is TRUE on my system. This one [Using greasemonkey script] doesn't sound encouraging. I d… (xem thêm)

This page [Old question on subject] apparently no longer works as that parameter is TRUE on my system. This one [Using greasemonkey script] doesn't sound encouraging. I don't want to break the china to fix the cabinet door.

I also saw one posting about adding to a Vue script but writing that is not my idea of a solution. Any better suggestions?

Thanks.

Đã được hỏi bởi jpezz 20 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước

Yesterday I ran into a problem with deceptively similar software titled "Wave" which seemed to also interfere with Firefox.

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it w… (xem thêm)

10.4.22 Yesterday I had an encounter with a browser product called the wave which uses a logo deceptively similar to the swirling fox logo used for Firefox. However, it was green and upon closer inspection it was not a fox in the swirl. Perhaps coincidentally, and perhaps not, I was simultaneously unable to open Firefox, when I tried, I opened a Firefox browser template with no content, it could not be used and it could not be exited even using task manager and had to be closed by restarting my machine. Wave was not listed among my apps and hence could not be uninstalled so I simply deleted the files only to later learn, when Firefox continued to misbehave, that some wave files survived deletion. Upon deleting those I was able to use Firefox. These problems prompted me to find out where Firefox was installed and if the files were extant. This led to a discovery that Firefox was installed in 3 different locations, to-wit: (1) C:\Program Files\Mozilla Firefox; (2) C: Users\Jeff\AppData\Local\Mozilla Firefox; (3) C:\windows\ProgramFiles\Mozilla Firefox. #1 ultimately was and is the one I was able to use. It was created 11.2.13 shortly after I bought the machine. #3 was created 10.3.22, modified 9.30.22 and accessed 10.3.22 and #2 was created, modified and accessed 10.3.22 and may have been the one I intentionally installed when I could not use Firefox. Perhaps installation #3 was your doing or perhaps Wave’s doing.

In the past you have expressed an interest in knowing about persons or entities who use your intellectual property (e.g. a registered trademark) without your knowledge. I cannot add images because I intentionally removed all of the wave software I could find. I opened "troubleshooting" through the help utility and selected "share data" but am not certain you will get it. Please advise if you need anything further from me. After the above I was and am now able to use Firefox.

Đã được hỏi bởi jefferson.briggs 13 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước

  • Đã khóa

Autofill turned off, but FF still autofills my name

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my firs… (xem thêm)

I have autofill turned off, but whenever I go to a a particular page that has a contact form for a web-based software I use for my business, FF automatically puts my first and last names in the respective fields, in the place of existing names for my particular contacts.

How does FF have my name in the first place, since I have never knowingly provided it, how do I remove it from FF, and how do I stop this autofill from happening, since I have it turned off yet it's still working?

Locking thread - Duplicate of /questions/1391745

Đã được hỏi bởi zillamobster 8 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước

Want to Print directly from appliaction, not save as PDF first

When I am using a web application; ie office365, bank app, etc. If i hit "command p" to print or go to "file-print"....it makes me save as PDF...then i need to go to find… (xem thêm)

When I am using a web application; ie office365, bank app, etc. If i hit "command p" to print or go to "file-print"....it makes me save as PDF...then i need to go to finder and locate the pdf and print from there.....it has been doing this for many months.....I am saving all kinds of files unnecessarily and a lot of time is lost with all theses extra steps.....any suggestions?

Note: if i use other web browsers it doesn't do this......or if I open office365 documents on the desktop version, it doesn't do this...they will print correctly.

Đã được hỏi bởi khkoering 1 ngày trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước

  • Đã khóa

Some sites do not load an error appears

Some sites do not load after the last update, sites which I have used before cor-el Oct 2, 2022, 10:33:13 I have an email reply but I do not understand the jargon I am … (xem thêm)

Some sites do not load after the last update, sites which I have used before cor-el Oct 2, 2022, 10:33:13 I have an email reply but I do not understand the jargon I am not a comp. buff. I need to have clear instructions Thank you G. Arthur

Locking dupe thread - Original thread here: /questions/1391424

Đã được hỏi bởi gladys2mike 2 ngày trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 4 giờ trước

FF always erringly autofills my name into a particular contact form

I have Autofill turned off and have also gone into about:config and set to False all form autofilling options. Yet FF continues to autofill my first and last name into re… (xem thêm)

I have Autofill turned off and have also gone into about:config and set to False all form autofilling options. Yet FF continues to autofill my first and last name into respective fields in a form I use for my customer contacts in a web-based business software I use.

It does that when the fields are already filled with a customer contact's' names, as well as when I start with an empty form to enter in a new customer contact.

I don't even know how FF got my name nor where to go to delete it so it will stop autofilling it.

What's the solution?

Đã được hỏi bởi zillamobster 5 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 3 giờ trước