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  • Đã giải quyết

pop up ads

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads p… (xem thêm)

A few days ago I started to get random popup ads. All of a sudden an ad will op up that says something like "you are at rusk, get Macafee" or "get Norton" etc. The ads pop up in the center of my screen and are about 20% the size of my screen. I have to click the x to get them to close. Sometimes there is the "don`t show me this again" option at the bottom left but even when I click ok the ads continue to pop up.

I`ve tried a few things but can`t figure it out. I`m retired and not a geek so it can get pretty frustrating pretty quick. I`ve lost my patience to scour through help articles looking for the exact sentence I need.

A step by step tutorial would be nice, thank you. I am using a laptop with windows 8.1. I use Firefox.

Thanks David

Đã được hỏi bởi djrobinson2008 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

  • Đã giải quyết

FF doesn't load any pages anymore except for mozilla's own pages

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no t… (xem thêm)

I am using FF 64 bit, latest version (91), on Win8.1. Out of nowhere, FF has ceased to load any pages but mozilla's own pages like the help page I'm writing on. I've no themes installed and 2 windows open with approx. 155 tabs. I've tried turning of hardware acceleration, checked for proxies, updated FF, restarted FF, checked the Windows firewall (all permissions granted) and avast antivirus (ditto), checked for malware with avast antivirus - but all to no avail.

I am at a loss with this problem and kindly ask for advice. Januario

Đã được hỏi bởi d2311 3 tháng trước

Đã được trả lời bởi d2311 3 tháng trước

  • Đã giải quyết

New update removed the delete cross on each tab

I just updated to 90. Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see. When I troubleshoot and restart with addons, them… (xem thêm)

I just updated to 90.

Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see.

When I troubleshoot and restart with addons, themes, etc. turned off, they are back. When I try to test each addon, I get no results. All I can think of is the themes are screwing up. I've tried different themes with no results. Can I turn themes off to test this issue?

Any other ideas?

Đã được hỏi bởi Doc 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

  • Đã giải quyết

When I right click on a bookmark, there is no delete option

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete? This question i… (xem thêm)

The instructions say you have to visit the page of the bookmark to delete it. Why can't you have the option to QUICKLY right click on it and press delete?

This question is also a suggestion for someone to program it into Firefox to delete bookmarks by right click, or do we have to use a different browser to have that feature?

Đã được hỏi bởi Newfirefoxuser 4 tháng trước

Đã được trả lời bởi cor-el 4 tháng trước

  • Đã giải quyết

Missing Bookmarks folders

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this p… (xem thêm)

I accidentally delted two folders from my Bookmarks file, and I can't find them. I've done everything the forums suggest at least twice, but they're still gone. At this point, I just need to know if they're gone forever or if there really is a way to get them back. I got them in a JSON file but it's all hireoglyphics and is no help.

Đã được hỏi bởi claycoppedge 5 tháng trước

Đã được trả lời bởi cor-el 5 tháng trước

  • Đã giải quyết

After updating to 91 version all my addons stopped working in private mode. How to enable all addons to work in private mode at once ?

After updating to 91 version almost all my addons stopped working in private mode. When FF team decided to block all addons for private mode there was a setting in about… (xem thêm)

After updating to 91 version almost all my addons stopped working in private mode.

When FF team decided to block all addons for private mode there was a setting in about:config to allow all adons to work in private mode, but it looks like it is removed in 91 (?) or renamed (?).

So, how to enable all addons to work in private mode at once ? I have a lot and clicking each one in its settings will take a lot of time.

Đã được hỏi bởi Tim 3 tháng trước

Đã được trả lời bởi Tim 3 tháng trước

  • Đã giải quyết
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Firefox for windows 8

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela … (xem thêm)

Hello, the Add-ons and Themes page does not open, neither from options nor from side bar. It shows only a blank page. Thanks for any advise. Gisela

Đã được hỏi bởi rafat.hussaini 6 tháng trước

Đã được trả lời bởi cor-el 6 tháng trước

  • Đã giải quyết
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Bookmarks Menu - why does the 'Manage Bookmarks' entry appears twice?

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I… (xem thêm)

Thanks to Proton expanding my Bookmarks Menu off the bottom of the screen, I was re-arranging my bookmarks folders. While wondering which of my folders I had to prune, I noticed another in-built redundancy. The entry "Manage Bookmarks Ctrl+Shift+O" appears twice, at the top and the bottom of the menu. Incidentally the bottom entry is misaligned (Firefox v89 on Windows).

Is there a particular reasons for this duplication? Can I remove either of these entries?

Đã được hỏi bởi hutcheonke 6 tháng trước

Đã được trả lời bởi cor-el 3 tháng trước

  • Đã giải quyết

Cannot download any attachment on my AOL email as of today

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change… (xem thêm)

I cannot open or download any attachments (.pdf, .doc, .jpg, etc.) attached to my AOL emails. This just started today. I didn't update Firefox today. I did not change any settings. What is happening???

Đã được hỏi bởi bjoyner143 2 tháng trước

Đã được trả lời bởi cor-el 2 tháng trước

  • Đã giải quyết

Firefox 64 in Windows 8.1 ALWAYS crashes on shutdown

I'm running Windows 8.1 64bit, and a 64bit install of Firefox Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and… (xem thêm)

I'm running Windows 8.1 64bit, and a 64bit install of Firefox

Without exception, any time I try to update Firefox or close the program, it balloons its resource usage and then crashes.

Every. Single. Time.

I have submitted several crash reports over the years. What is happening and how do I stop it?

Also, why does it clear my clipboard? I Ctrl-C'd a url before closing it just now, and after it crashed and a restarted it, Ctrl-V was empty.

Đã được hỏi bởi DiMono 1 tháng trước

Đã được trả lời bởi FredMcD 1 tháng trước

  • Đã giải quyết
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Search engine

Why does FireFox 84.0.1 Search Window show Google - BUT - My searches show Yahoo as my search engine when I enter a search ?

Đã được hỏi bởi Mike 11 tháng trước

Đã được trả lời bởi FredMcD 11 tháng trước

  • Đã giải quyết
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Reset Firefox browser- LOST ALL my logins & passwords & bookmarks!

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & pa… (xem thêm)

I got a message on firefox that it was running slow & if I reset my firefox browser it might help speed it up. It also said that it wouldn't effect my logins & passwords or my saved bookmarks, but after clicking on the reset as instructed, I lost everything! I'm not sure what to do.... I clicked on restore bookmarks, but it said can't access the file... Is there any thing I can do to get them back??

Will restoring the laptop to an earlier date work?

Any help would be so very very much appreciated. Thanks, Sheila

Đã được hỏi bởi sheilava747 8 tháng trước

Đã được trả lời bởi sheilava747 8 tháng trước

  • Đã giải quyết

The text dosn't show up on some sites! +image

This problem appeared today! on PC, not all sites but in a couple of the sites, the text won't show or only some of the texts show. I disabled my add-ons and cleared all … (xem thêm)

This problem appeared today! on PC, not all sites but in a couple of the sites, the text won't show or only some of the texts show.

I disabled my add-ons and cleared all the data(history, cache, and everything) even uninstalled and reinstalled the browser multiple times. I got a good antivirus too and there's no problem there. I can Ctrl+A the page and the text just isn't there(like the picture) or it's just a very small blank space(the links in the text are clickable in the small blank space) I tried the Hardware Acceleration method, the windows clear text method, and the text color method too. zooming in or out makes no difference. most sites have no problem or they're missing a very small amount of text on certain pages not the whole site. all of these sites work perfectly fine in chrome and opera.

is this a problem with a new update or something?


here's an image, all the places I highlighted with red, used to have texts!

Đã được hỏi bởi F3RYX 6 tháng trước

Đã được trả lời bởi jscher2000 6 tháng trước