Diễn đàn hỗ trợ Firefox

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but message said they are not correct. I tried 'forgot password' and changed it, still no good. Tried to create new account but still no use. I have no idea what has happened or what to do to restore it (Im an oldie). Everything else on the laptop seems to be ok, BBC, Ch 4 etc. Can anyone help please?

I cannot find anywhere on ITV site to get 'chat' or telephone help

Sign in Please check your email and password then try again Email Password

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This appears to be on every DuckDuck add on? How is it sorted?

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the old behavior back, where pages would have their zoom percentage change?

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

Hi!

Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around the cursor. Any help?

Please see the referenced pictures Thanks.

Dear Volunteer,

First of all, I have to thank you to build the community in your freetime. I've changed my computer. I have 2 firefox accounts, the first for private browsing, the second one for work browsing, and I use them via different Firefox profiles. The configuration of the private account (adam**********y@gmail.com) was succesful. But the configuration of the work account (s****i@orfk.police.hu) was not. I've used this accounts since 2013, and I'd reconfigured them so many times, and there wasn't any problem until now. The actually problem is the unreceived verigfication email. I've tried the actions below: - checking email working -> Perfectly works. - checking spam folder -> There is no any mail in the spam folder. - adding accounts@firefox.com to contact list -> Done. I did not get the verification emails. The administrators probably changed the security settings. I cannot log in, I cannot sync. I tried to send you this letter from my work e-mail, but I did not find any support address, just this option. How can I resolve this problem? Thans for your help.

Kind regards,

Adam Sterbinszky

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page:

Amazon.com extension Bing extension

ClearURLs extension <-- Oops! I actually installed this, to try to trim URLs of all the tracking crap when I paste one into a Facebook comment.

DuckDuckGo extension eBay extension Wikipedia (en) extension

All of the other extensions listed are ones I installed and wish to keep. EVERY time I install Firefox, I go to the One-Click Search Engines list and remove all but Google.

I don't know how these wormed their way in, but they don't seem to add any functionality for me.

Within the last 2 weeks or so I get this error repeatedly when accessing secure sites that i used to be able to access with no issues. I use a private VPN and 2 factor authentication. Sometimes stopping the VPN momentarily fixes this, but for other sites, it's no go. This isn't an SSL or SEC error and a search on help forum didn't provide an answer.

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I wind up opening Chrome to download and open the pdf.

Since the last Firefox update about two weeks ago or so, late November 2020, Firefox has been using a lot more memory and crashing my computer quite often. Is there a way to undo the last update to check this problem out? May or may not be tied to embedded videos auto running.

I am dealing with what appears to be a browser issue. When I try to log in to my Mint account using Firefox, it requires me to verify that I am not a robot. Then using reCAPTCHA it brings up a set of images that I click. After clicking each set it keeps bringing up new sets of images and prevents me from logging in.

When I contacted Mint they said I needed to clear cookies in Firefox. So I cleared cookies and still cannot log in. It keeps throwing new sets of images at me over and over. I have been easily able to log in to Mint using Firefox in the past, but just recently it will not allow me to log in. I do not understand why.

I chatted with Mint who told me to use Chrome. I tried using Chrome and I can log in using Chrome. Why can't I log in using Firefox?

Also, is it feasible to offer a chat window to discuss this problem?

Ron Hadsall ronhadsall@gmail.com

Since I got my new Laptop it won't let me zoom by holding ctrl and scrolling. I have already tried changing settings in advanced Preferences like mousewheel.with_control.action . But nothing seems to work.

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account.

This mail is not being received. it's not getting to my inbox nor is it going into the spam folder.

I resent the mail and added accounts@firefox.com to my contacts as suggested.

What should I do?

Hi,

I just downloaded Firefox on my new PC (laptop) but for an unknown reason opening a link in a new tab doesn't work. Opening a link in a new window doesn't work either, and opening the link in a new private window does not work either. It is getting frustrating to say the least, as I've never encountered this problem before and I have no idea what to do. :)

Thank you kindly in advance for your help!