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Are there any other ways to get help?

Hello, I started a thread three months ago, and a solution still hasn't been found. I just stopped receiving replies to my questions. Is there any other way to get help? … (xem thêm)

Hello, I started a thread three months ago, and a solution still hasn't been found. I just stopped receiving replies to my questions. Is there any other way to get help? Thanks! https://support.mozilla.org/en-US/questions/1206944?utm_campaign=questions-reply&utm_medium=email&utm_source=notification

Đã được hỏi bởi Laura88 3 năm trước

Trả lời lần cuối bởi user633449 3 năm trước

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Firefox will not create new tabs

I was using the tree style tabs add-on. Firefox popped up a message about a problem with that add-on, which I unfortunately clicked on, and all my tabs vanished. Now no… (xem thêm)

I was using the tree style tabs add-on. Firefox popped up a message about a problem with that add-on, which I unfortunately clicked on, and all my tabs vanished. Now not only do I not have my tree-style tabs, Firefox will not create new tabs at all, and "restore session," or "restore all tabs" does nothing. FWIW, in safe mode, it will still give me standard abs at the top.

The Add-ons page offers me "find alternative add-ons," but will not download the alternative it offered me.

I've been a loyal Firefox user since the very first iteration of Firefox, but this has got me ready to bail and find another browser. Really pissed that it gave me no option to read up on what the problem was before killing all my tabs and refusing to allow me to even make new ones in the standard top tab mode without safe mode. I understand there being a problem with an add-on, but this sort of behavior is beyond the pale.

Anyone encountered this problem? Any solutions beyond changing browsers?

Đã được hỏi bởi DuncanEagleson 2 năm trước

Trả lời lần cuối bởi Andrew 2 năm trước

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Mouse dissapears when its on search box or some non-hyper link text

My mouse dissapears when its on a search box or some object from web page. not every object on web page make my mouse dissapear some text does and some text doesn't but s… (xem thêm)

My mouse dissapears when its on a search box or some object from web page. not every object on web page make my mouse dissapear some text does and some text doesn't but search box always disguise my mouse and it's so annoying! I tried safe mode but it was the same. what should I do???

Đã được hỏi bởi Archdov 1 năm trước

Đã được trả lời bởi Archdov 1 năm trước

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I have a bogus website tab opening on only one of my computers with Firefox. I want to stop this.

On only one of my computers a "tab" is opening on its own that presents itself as being from ROGERS my ISP. I took a screen shot and captured the URL. Contacted Rogers - … (xem thêm)

On only one of my computers a "tab" is opening on its own that presents itself as being from ROGERS my ISP. I took a screen shot and captured the URL. Contacted Rogers - It is not them - They recommeded I REMOVE FIREFOX and INSTALL CHROME. I have some computer knowledge but not an expert. I tried to get rid of this by running Norton antivirus, and FIX ME STICK antivirus and I removed and then re-installed Firefox - the bogus page keep coming back. this is the page https://ivisitorapp.top/43fee1ba2ffc1ec8587395fc843ce6c5/index.html?ip=2607%3Afea8%3A9920%3Ad8e6%3A8467%3Acf0b%3Acca0%3A8171&trackid=2020011401450327 It is NOT ROGERS

Đã được hỏi bởi scottgary 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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Email links

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf o… (xem thêm)

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

Đã được hỏi bởi neil.d146 1 năm trước

Đã được trả lời bởi FredMcD 1 năm trước

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Firefox Freezing

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and sto… (xem thêm)

Hello, I have a really annoying problem with Firefox. Many times when I try to access a bank website or similar that I have saved as a favorite, Firefox hangs up and stops responding without indication as to what may be wrong. This can happen when I open Firefox and go to the site before any other or after viewing other sites first. I have to go to the windows task manager and stop the process. After about a minute or two, I can go back, open the browser and log in to the site without any problem.

I have the browser set not to remember history (which is exactly what I want) and using Bitdefender antivurus. I am not sure if this is a common occurrence or if there is a known fix. Problem is becoming annoying enough that I considering not using Firefox any more.

Any help you can provide would be appreciated.

Thank you

Đã được hỏi bởi facmmd 4 tháng trước

Đã được trả lời bởi FredMcD 4 tháng trước

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Firefox /browser update eliminated all of my tabs - the History is empty.

On 6-2-2021 the Firefox /browser was automatically updated (errgh!). Now, my tabs are all gone and the History is empty. They were not merely recreational or random. P… (xem thêm)

On 6-2-2021 the Firefox /browser was automatically updated (errgh!). Now, my tabs are all gone and the History is empty. They were not merely recreational or random. Please help. Thank you in advance!

I think this happens routinely. Can the Mozilla people prevent the problem in the first place? How can I tell the angst they cause their users? I see others begging for help with this problem.

Đã được hỏi bởi mindybg2019 3 tháng trước

Đã được trả lời bởi FredMcD 3 tháng trước

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Incorrect presentation of icons in an online crossword page

I use the following crossword site: https://thenewdaily.com.au/puzzles/quiz-crossword/ When I open it with Firefox, including the latest version, the "Help" icons are rep… (xem thêm)

I use the following crossword site:

https://thenewdaily.com.au/puzzles/quiz-crossword/

When I open it with Firefox, including the latest version, the "Help" icons are replaced by mathematical symbols. If I use Microsoft Edge, the Help icons are there.

Any feedback will be appreciated.

Cheers, "Sunbury Bob"

Đã được hỏi bởi Robert Hill 3 tháng trước

Đã được trả lời bởi jscher2000 3 tháng trước

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Search textbox

Hi all, I have downloaded the new firefox 89. I have always had the Google search text box selected for display on my Firefox page. However, I can no longer enter text in… (xem thêm)

Hi all, I have downloaded the new firefox 89. I have always had the Google search text box selected for display on my Firefox page. However, I can no longer enter text into it, all text I enter is re-directed to the firefox URL search box. So what is the point of being able to specify a search engine display on the homepage and how can I change the operation back to what is used to be - and indeed SHOULD be. When you select a text box for input by placing your curser in the box, text should ALWAYS be directed to that cursor position otherwise you have complete mayhem!

Đã được hỏi bởi ian.cd 3 tháng trước

Đã được trả lời bởi TyDraniu 3 tháng trước

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A Microsoft Bing connect string pops up in my address bar everytime I connect to FireFox

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739 My PC immediately connects to Bing every … (xem thêm)

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739

My PC immediately connects to Bing every time I connect or press the Home icon

I have used FireFox exclusively for more than 20 years - my current PC operating system is Windows 10 and I have never used Bing as my search engine

Can you please help

Đã được hỏi bởi Wearmouth 1 tháng trước

Đã được trả lời bởi FredMcD 1 tháng trước

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Left click does not always open page links

On some sites (e.g. Nottinghampost.com) left click does not open links/ pages. It shows that ti is a link (hand mouse pointer) but will only open with centre click in a n… (xem thêm)

On some sites (e.g. Nottinghampost.com) left click does not open links/ pages. It shows that ti is a link (hand mouse pointer) but will only open with centre click in a new tab. I see that this is a problem that others have had in the past.

I have run Firefox in troubleshooting/ safe mode and problem still happens, so not an extension/ theme issue. I have rebooted the computer and I also always clear cookies/browsing history etc when I exit Firefox, that has not helped. The page links work properly in Chrome. I have also done a virus scan (Panda AV)

I am using current Firefox 91 on Win 10 Pro 64, recently updated but I believe the Firefox issue existed before update.

The issue has existed all this week and possibly longer.

Đã được hỏi bởi martin246 1 tháng trước

Đã được trả lời bởi martin246 1 tháng trước

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How to force Firefox to trust my mitm https proxy certificate?

Hi! I want to dump/debug http traffic with mitm proxy: https://github.com/ganskef/LittleProxy-mitm . This proxy generates it's own root certificate which i manually impor… (xem thêm)

Hi!

I want to dump/debug http traffic with mitm proxy: https://github.com/ganskef/LittleProxy-mitm . This proxy generates it's own root certificate which i manually imported to Firefox from about:preferences#privacy > View Certificates > Authorities > Import. I verified that cert shows up after importing it. But I get errors despite of that:

Secure Connection Failed

An error occurred during a connection to www.youtube.com. Peer’s certificate has an invalid signature.

Error code: SEC_ERROR_BAD_SIGNATURE

Is there a way to bypass it?

Đã được hỏi bởi wybqogzigoxruxdhnp 2 tuần trước

Đã được trả lời bởi wybqogzigoxruxdhnp 1 tuần trước

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Unable to access Mapillary website

Greetings. Since a few weeks ago, I get a blank page when trying to access www.mapillary.com with the title "Mapillary cookie policy". This happens without adblockers or … (xem thêm)

Greetings.

Since a few weeks ago, I get a blank page when trying to access www.mapillary.com with the title "Mapillary cookie policy". This happens without adblockers or cookies disabled. It also happens in private and safe mode.

What could be causing this?

Regards.

Đã được hỏi bởi António Madeira 2 tuần trước

Đã được trả lời bởi cor-el 2 tuần trước

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Is there a way to delete Firefox completely from Windows 10?

Is there a way I can remove all Firefox information? I uninstalled Firefox. I deleted the file folder in C:\. I emptied the trash. I restarted my computer. I downloaded a… (xem thêm)

Is there a way I can remove all Firefox information?

I uninstalled Firefox. I deleted the file folder in C:\. I emptied the trash. I restarted my computer. I downloaded a new copy. But it keeps installing with the old profile info, even if its not signed in.

I can't see why I can't remove everything and have a fresh install. This should be built into the browser. Delete all profile info, bookmarks, etc. And then it should be gone.

Also, it seems like Firefox is automatically importing the bookmarks from my Old Chrome profile. That was the 1st google Account I had, and the original one I signed into after installing Chrome, which I no longer use. Now it seems like its automatically choosing that profile.

In the install package, there should be a clean install option with no import of bookmarks. A simple checkbox would suffice.

Does anyone know if there is a simple way to have a fresh install?

Thanks

Đã được hỏi bởi philos.organon 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước

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Facebook link crashes computer

Hi: I'm using Firefox 91.02. It works great until I sign on to https://facebook.com. At that point not only can it not handshake, but all my other tabs and links no longe… (xem thêm)

Hi: I'm using Firefox 91.02. It works great until I sign on to https://facebook.com.

At that point not only can it not handshake, but all my other tabs and links no longer work. I have to restart and then everything is fine, unless I click on FB.

My system is well protected with AVG.

Can you please advise?

Thanks. David

Đã được hỏi bởi dm_leland 2 tuần trước

Đã được trả lời bởi FredMcD 2 tuần trước